• Direct Unlocks

Direct Unlocks

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Overview

Direct Unlocks has a rating of 3.9 stars from 3,302 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Direct Unlocks most frequently mention great service, sim card, and time frame. Direct Unlocks ranks 1st among Unlocked Phones sites.

  • Quality
    1491

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 75.3%
Positive
682
Neutral
30
Negative
194

Instant Feedback

22,048 reviews

379
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How would you rate Direct Unlocks?
Top Positive Review

“Very easy timely and effective.”

Greg W.
9/14/24

Direct Unlock provided excellent service! They unlocked my phone quickly and efficiently, delivering results in less time than expected. The process was smooth and hassle-free, with great customer support throughout. I highly recommend them for anyone needing a fast and reliable phone unlocking service. Absolutely worth it!

Top Critical Review

“Absolutely pathetic.”

Nate A.
9/17/24

Took over 20 DAYS to unlock! And spent the 100 to get it unlocked immediately. And bc of the longest waiting time. I now have unlocked my phone for no reason. So direct unlock wasted my time and my money. Sent multiple emails stating that the almost month wait was too much, and wanted a refund but was declined! 0/10. Had to put one star just to even write this review but that's the only reason I put one star. Highly disappointed and definitely not satisfied.

Reviews (3,302)

Rating

Timeframe

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Reviews that mention popular keywords

credit note (49) time frame (37) eligibility check (38)
Thumbnail of user fredericko5
1 review
0 helpful votes
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June 4th, 2016
Verified purchase

I would definitely recommend everyone to use this service and I will surely use it again and again. Thx guys

Thumbnail of user tomp81
1 review
0 helpful votes
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December 21st, 2015
Verified purchase

Unblock completed succesfully within the quoted time period. They did what they said they would in the time they said it would take. 5 stars.

Thumbnail of user neill18
1 review
0 helpful votes
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September 10th, 2015

Wasn't sure after reading some negative reviews but thankfully they did what was promised and unlocked my iPhone within 5 days. Would use again

Thumbnail of user nikhilp1
1 review
0 helpful votes
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October 13th, 2015
Verified purchase

Took4-5 days but my phone is finally unlocked! Reasonable price, fast service, would highly recommend this site for unlocks!

Thumbnail of user krishk4
1 review
0 helpful votes
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June 25th, 2016
Verified purchase

My iphone was verizon locked in usa. But this website help me to unlock it. Omg. M really happy for tht. Thank you soo much tho.

Thumbnail of user ianb85
1 review
0 helpful votes
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June 19th, 2016
Verified purchase

Excellent service, everything done within the times specified, price was more than expected but I know it's legit and garenteed.

Thumbnail of user chloee4
1 review
0 helpful votes
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October 9th, 2015
Verified purchase

Very pleased with how quick easy and efficient it was for them to unlock the new iPhone 6s. Excellent service!

Thumbnail of user joec1945
1 review
1 helpful vote
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August 29th, 2022

Well after 70 something spent was not unlocked but communication has stop. What a scam. I wouldn't waste my money on this.

Thumbnail of user johnm10129
1 review
1 helpful vote
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July 10th, 2022

Avoid it go and grow your crypto in www.venis-trades.com they pay 7% to 25% profit on a daily basis.

Service
Thumbnail of user robertt119
1 review
0 helpful votes
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May 13th, 2016
Verified purchase

Had my phones unlocked with officailiphoneunlock.co.uk
Fast and effective, good response, very pleased.
Use them.
Rob...

Thumbnail of user joelc482
1 review
0 helpful votes
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September 1st, 2021

These people are very deceptive with their charges. You would do well to avoid using this service. They arecrooks

Service
Value
Quality
Thumbnail of user stepheng1078
1 review
0 helpful votes
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February 18th, 2021

Its a scam, dont use this service.

They scammed me out of over £50

Ive tried to contact had no reply!

Service
Value
Shipping
Returns
Quality
Thumbnail of user mailm2
1 review
5 helpful votes
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February 2nd, 2016

Scammers... they ripped me off,,, payed lots but nothing happened... NOBODY can unlock a lost/stolen 1Phone 5

Thumbnail of user ruddya3
1 review
1 helpful vote
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October 24th, 2022

The unlock process go Progress of your IMEI: 99%
Estimated time remaining: IMMINENT
But never finishes this people is literally stealing your money.

Tip for consumers:
do not pay anything in this web this is a robbery

Products used:
unlock for a clean iphone

Service
Value
Returns
Quality
Thumbnail of user carlosl600
1 review
0 helpful votes
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March 4th, 2024
Verified purchase

Hice el pago del servicio de desbloqueo de red y este inicialmente tardó dos días, la página me indica que no se pudo realizar con éxito y que tenía que pagar otro dinero adicional para que una persona remotamente hiciera el proceso. Realicé el pago del dinero adicional y la persona que me atendió vía WhatsApp tardó otros tres días en tratar desbloquear la red de mi dispositivo y luego simplemente me indicó que no se pudo realizar con éxito porque era problema de mi celular. Entonces se puede concluir que la página no cumplió con lo que promete y que perdí dinero y tiempo

Thumbnail of user jodys349
Customer Service R. – Direct Unlocks Rep

Hola Carlos, gracias por tomarte el tiempo de expresar tus inquietudes y lamento mucho saber que tu experiencia no cumplió con tus expectativas. Nuestro equipo siempre se esfuerza por brindar un servicio de primer nivel y parece que nos quedamos cortos en este caso. Dado que el estado de su pedido es "Desbloqueo completo", estoy un poco desconcertado por el problema al que se enfrenta. ¿Podría confirmar si el estado refleja correctamente el servicio que recibió? Si su Galaxy S23 Ultra de Tigo Colombia aún permanece bloqueado después del proceso de desbloqueo remoto de USB, este no es el resultado que buscamos. Nuestra Política de reembolso cubre situaciones en las que el servicio de desbloqueo remoto de USB es incompatible o no funciona, por lo que me gustaría asegurarle que nos tomamos este tipo de asuntos muy en serio. Si pudiera proporcionar más detalles sobre el problema que está encontrando con su teléfono celular, podemos investigarlo de inmediato y ver la mejor manera de solucionarlo. Su satisfacción es importante para nosotros y nos encantaría tener la oportunidad de hacer las cosas bien. Comuníquese con nosotros con cualquier información adicional para que podamos ayudarlo más. Un cordial saludo, Carlota.

Thumbnail of user delwing1
1 review
0 helpful votes
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April 15th, 2024
Verified purchase

Primera vez que hago un desbloqueo de este tipo. Es una página confiable. En menos de 3 días, tenía el celular liberado. Les agradezco

Thumbnail of user jodys349
Customer Service R. – Direct Unlocks Rep

Hola Delwin Gómez, ¡Muchas gracias por compartir tu experiencia positiva! Estamos encantados de saber que su iPhone 14 Pro Max se desbloqueó rápidamente y que nuestro servicio cumplió con sus expectativas. Si tienes amigos o familiares que quieran desbloquear sus teléfonos, no dudes en recomendarnos. ¡Disfruta de la libertad con tu dispositivo! Saludos cordiales, Carlota

Thumbnail of user marcelk14
1 review
0 helpful votes
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December 31st, 2015
Verified purchase

Brilliant service and no worries when you update your IOS when they say permanent unlock it is permanent :)

Thumbnail of user ashleyb2202
1 review
0 helpful votes
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December 29th, 2023
Verified purchase

I thought this may have been bs but I went ahead and gave it a shot and I'll be damned it's legit

Quality
Thumbnail of user thusharak
1 review
0 helpful votes
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October 24th, 2015

Hello,

I have bulk iPhones and iPads, i need support to unlock these unites. Kindly let men now time and price.
Regards
Thushara

Thumbnail of user daianac9
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Después de pago todo el celular funciona de maravilla

Reason I chose this business:

Recomendación de conocido

Reason I chose this product:

Buenas reseñas

Quality
Thumbnail of user jodys349
Customer Service R. – Direct Unlocks Rep

Hola Daiana, muchas gracias por tus comentarios. Me encanta saber que su iPhone 14 Pro ahora funciona maravillosamente después de usar nuestro servicio en directunlocks.com, y es genial saber que nuestras críticas positivas y una recomendación personal lo llevaron a nosotros. Si hay algo más que podamos hacer para ayudarlo o si tiene más preguntas, no dude en comunicarse. Estamos aquí para ayudar a garantizar que su experiencia sea excelente. Un cordial saludo, Carlota.

Thumbnail of user averyd18
1 review
0 helpful votes
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December 21st, 2019

Hello, I was wondering since I purchased a phone unlock and I was scammed, is there a way to get a refund?

Thumbnail of user androidn
1 review
0 helpful votes
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September 6th, 2023
Verified purchase

I unlocked my samsung galaxy s21 thinking it wasn't going to unlock and here I'm using it on a Mexico Telcel line

Quality
Thumbnail of user waleeds4
1 review
0 helpful votes
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January 4th, 2016
Verified purchase

A thousand thanks to the good work of this company
That this company work worth 100/100
And credible Good

Thumbnail of user miguell291
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Rapidez, eficacia, excelencia gran equipo de trabajo y excelente servicio al cliente

Reason I chose this business:

Rapidez en el trabajo

Reason I chose this product:

Para la liberación de mi iPhone

Quality
Thumbnail of user jodys349
Customer Service R. – Direct Unlocks Rep

Hola Miguel, muchas gracias por tomarte el tiempo de dejarnos tu opinión. ¡Estamos encantados de saber que destacó nuestra velocidad, eficiencia y excelente servicio al cliente! Es fantástico que nos hayas elegido para desbloquear tu iPhone 14 Pro Max y que hayas quedado satisfecho con la calidad de nuestro trabajo. Si tiene más necesidades o preguntas sobre nuestros servicios, ¡estamos aquí para ayudarlo! ¡Disfruta de la libertad con tu iPhone desbloqueado! Saludos cordiales, Carlota

Thumbnail of user juliot93
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Es verdad que me brindaron la mejor de las experiencias,gracias por su trabajo a este equipo

Quality
Thumbnail of user jodys349
Customer Service R. – Direct Unlocks Rep

Hola Julio, muchas gracias por tomarte el tiempo de dejarnos una reseña. Estamos encantados de saber que ha tenido una experiencia positiva con nuestro equipo. Es un placer brindarle el mejor servicio posible para desbloquear su Galaxy S22 Ultra 5G. Si tiene alguna otra pregunta o necesita más ayuda, no dude en comunicarse. ¡Estamos aquí para ayudar! Saludos cordiales, Carlota

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Unlock your phone with us using our status as a Technology Recycler to get the unlock done quickly and efficiently. Unlocks straight from the carrier, fully legal and compliant.

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Thumbnail of user jodys349
Customer Service R.
Typically responds within 2 days

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