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Direct Unlocks has a rating of 3.9 stars from 3,301 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Direct Unlocks most frequently mention great service, sim card, and time frame. Direct Unlocks ranks 1st among Unlocked Phones sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
22,048 reviews
Direct Unlock provided excellent service! They unlocked my phone quickly and efficiently, delivering results in less time than expected. The process was smooth and hassle-free, with great customer support throughout. I highly recommend them for anyone needing a fast and reliable phone unlocking service. Absolutely worth it!
Took over 20 DAYS to unlock! And spent the 100 to get it unlocked immediately. And bc of the longest waiting time. I now have unlocked my phone for no reason. So direct unlock wasted my time and my money. Sent multiple emails stating that the almost month wait was too much, and wanted a refund but was declined! 0/10. Had to put one star just to even write this review but that's the only reason I put one star. Highly disappointed and definitely not satisfied.
The experience was good just had to be patient and wait but overall all was good.
Reviews was great
Managed to unlock my iPhone 14 from At&t network to all networks
I was a little "iffy" at first, but it was a great and fast service. Thank you!
One of the best options I found online.
A phenomenal service,had my iPhone unlocked in under 10 minutes.Wow!
I read the reviews and decided to give it a try.
It’s what I needed
Process was easy but cost was way to much in my opinion
I cant believe it they unlocked so quickly it was just unbelievable
Phone working fine but it takes 45 days to unlock the phone.
It's only take to unlock 4 days your phone I truly recommend
Easy to work with them and very very very fast, no kidding
Come up to me on IG
Because I need it
Service was excellent the unlock was completed on time thank you
Didn't want to waste time the company wS giving me the run around about unlocking my phone
Samsung note 20 ultra 5g
Awful. Do not use! Is a scam. Refuses to refund money after 6 weeks! NO unlock. FRAUD. DO NOT USE!
My issues were taken care of by this company would highly recommend
It was very simple and straightforward, and took much less time that I was told initially
Very happy with the unlocking but it took nearly 2 weeks but still worth the wait
It was a good experience but it took a while for the transaction to go through
I have trust on the site since I have done a couple of unlocks with this site
I needed a reliable place to unlock my phone
It was a good experience but it took a while for the transaction to go through
My story is,
I ordered unlock for my iPhone 6 plus towards the end of Dec 2015, I paid for the pre-order 19.99 GBP and then 30.00 GBP.
Then they came back after few weeks saying that my iphone was still under contract and they cannot unlock and also they cannot refund as they already prepared the unlock but I could use my credit against any other unlock.
They also mentioned that I can order for a more expensive Any Network Unlock that will unlock my phone under contract too.
I emailed them couple of times asking if I cancelled the contract, will they be able to unlock but received no reply.
And then I went ahead cancelled my contract and waited for over a month for it to be out of contract in independent IME checking websites.
And finally when my same iphone was out of contract, I placed pre-order and paid 19.99 from the credit I had from before and they emailed me after few hours asking me to pay full amount and they asked me to pay £65.00 (1-15days unlock delivery). Just 2 months ago, the total amount was GBP 49.99 and now the total was GBP 84.99 for the same iphone.
I emailed them many many times asking why was the total different and if they could unlock with what I paid earlier, but I didnot receive any reply at all. And I had 1 week to pay the remaining to process the unlock otherwise I would loose all I paid plus not get the iphone unlocked either.
Then I googled the validity of official iphone unlock and came across stories in this website and others.
Then I found out that they are pure scammers and have scammed many people with stories similar as mine.
Then finally I send them an email saying they are fraud and scammers and unless they refund my money or unlock my iphone with what I already paid, I will claim to my bank and card company and go to police if needed.
And also work with online community who they have cheated to spread the word that they are fake.
Immediately after I send this kind of email, they replied back saying THEY WILL REFUND MY MONEY AND THEY REFUNDED TOO... I am now very happy that I got my money back... and I bought a new sim free iphone to prevent all the hassles.
Although it was not immediate, my phone was unlocked as promised.
Internet search
Don't trust them they are just scammers fake service fake reviews
To many steps to go through and then it did not work and i had to pay again which did not do!
To get my cell phone unlocked
To get my cell phone unlocked
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