• Direct Unlocks

Direct Unlocks

Write a Review

Overview

Direct Unlocks has a rating of 3.9 stars from 3,301 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Direct Unlocks most frequently mention great service, sim card, and time frame. Direct Unlocks ranks 1st among Unlocked Phones sites.

  • Quality
    1490

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 75.2%
Positive
681
Neutral
30
Negative
194

Instant Feedback

22,048 reviews

379
See all photos
How would you rate Direct Unlocks?
Top Positive Review

“Very easy timely and effective.”

Greg W.
9/14/24

Direct Unlock provided excellent service! They unlocked my phone quickly and efficiently, delivering results in less time than expected. The process was smooth and hassle-free, with great customer support throughout. I highly recommend them for anyone needing a fast and reliable phone unlocking service. Absolutely worth it!

Top Critical Review

“Absolutely pathetic.”

Nate A.
9/17/24

Took over 20 DAYS to unlock! And spent the 100 to get it unlocked immediately. And bc of the longest waiting time. I now have unlocked my phone for no reason. So direct unlock wasted my time and my money. Sent multiple emails stating that the almost month wait was too much, and wanted a refund but was declined! 0/10. Had to put one star just to even write this review but that's the only reason I put one star. Highly disappointed and definitely not satisfied.

Reviews (3,301)

Rating

Timeframe

Other

Reviews that mention popular keywords

credit note (49) time frame (37) eligibility check (38)
Thumbnail of user chrisb261
1 review
0 helpful votes
  • Send Message
June 19th, 2016
Verified purchase

Great service - mine took a little longer but good overall service

Thumbnail of user yashwanthk
1 review
0 helpful votes
  • Send Message
June 19th, 2016
Verified purchase

Unlocking process is very fast and user friendly website and all.

Thumbnail of user joelr474
1 review
0 helpful votes
  • Send Message
May 25th, 2023
Verified purchase

Easy though a bit pricey but they do what they promise

Quality
Thumbnail of user karens127
1 review
0 helpful votes
  • Send Message
September 10th, 2015
Verified purchase

I was very pleased with my experience, my phone was unlocked in a promptly time

Thumbnail of user johnl6313
1 review
0 helpful votes
  • Send Message
June 7th, 2023
Verified purchase

Neither the network nor the phone vendor could unlock my phone but Direct Unlocks managed

Quality
Thumbnail of user marz17
1 review
0 helpful votes
  • Send Message
May 3rd, 2016
Verified purchase

I'm very happy. The service is quick and great. Thanks for the service 100% satisfaction

Thumbnail of user josepho24
1 review
0 helpful votes
  • Send Message
September 23rd, 2015
Verified purchase

Very good service in 6 days my iPhone 6 on Vodafone was unlocked. Good job

Thumbnail of user luiso249
1 review
0 helpful votes
  • Send Message
October 7th, 2023
Verified purchase

They are scam steal your money never unblock my phone

Thumbnail of user raymondm923
1 review
0 helpful votes
  • Send Message
August 29th, 2023
Verified purchase

Truly a reliable and trustworthy service! It took 24 hours on att.

Quality
Thumbnail of user thomasg2334
1 review
0 helpful votes
  • Send Message
August 29th, 2023
Verified purchase

Took way less than the time they gave me and very easy to use

Thumbnail of user abdullatifs
1 review
0 helpful votes
  • Send Message
June 28th, 2016
Verified purchase

I m very satisfied for service its very trusted company

Thumbnail of user natalieh27
1 review
0 helpful votes
  • Send Message
December 1st, 2015
Verified purchase

Booked my phone in and the next morning the phone was unlocked. Great service.

Thumbnail of user yurin3
1 review
0 helpful votes
  • Send Message
November 4th, 2015
Verified purchase

Working iPhone in my hands - best confirmation of working service)

Thumbnail of user yenil1
1 review
0 helpful votes
  • Send Message
November 3rd, 2015
Verified purchase

Very good service, and very fast not problems, well recommended
Thanks very much :))

Thumbnail of user damyand
1 review
0 helpful votes
  • Send Message
September 19th, 2015
Verified purchase

Sharp work, met the deadline, will again use the services

Thumbnail of user mihaih1
1 review
3 helpful votes
  • Send Message
November 10th, 2016

Do not buy, they only ask you for money and no unlock is provided. Do not buy!

Thumbnail of user medinam19
1 review
0 helpful votes
  • Send Message
August 28th, 2023
Verified purchase

Put out all that money for absolutely nothing! My phone is still locked.

Quality
Thumbnail of user narsinghm
1 review
1 helpful vote
  • Send Message
November 24th, 2015

My order I'd ******* I did paid £50 but I didn recive any mail regarding process almost two weeks?

Thumbnail of user konstantinosk4
1 review
0 helpful votes
  • Send Message
December 4th, 2015
Verified purchase

They gave me that they promise and mainly they inform me about the status all the time.
Thank you

Thumbnail of user vinilr
1 review
1 helpful vote
  • Send Message
June 25th, 2016
Verified purchase

It's good to unlock with you good software and great express ways to unlock it and at low cost

Thumbnail of user tajt2
1 review
0 helpful votes
  • Send Message
October 7th, 2015
Verified purchase

This site is so wonderful I would recommend this site to anyone I love the service

Thumbnail of user johnw358
1 review
0 helpful votes
  • Send Message
November 5th, 2015
Verified purchase

I paid the fee, sent the details, waited a few days, I Phone unlocked.
Happy Days!

Thumbnail of user viktorl20
1 review
0 helpful votes
  • Send Message
August 19th, 2023
Verified purchase

Great,great service!Have take more than 2 days but excellent service

Reason I chose this business:

I have used before

Reason I chose this product:

I have used before

Quality
Thumbnail of user jamarw19
1 review
0 helpful votes
  • Send Message
August 18th, 2023
Verified purchase

It was ok I waited a couple days but my phone unlocked

Quality
Thumbnail of user josephr2298
1 review
0 helpful votes
  • Send Message
August 17th, 2023
Verified purchase

Took a few days to get done, but works 100 percent!

Reason I chose this business:

Google result

Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Unlock your phone with us using our status as a Technology Recycler to get the unlock done quickly and efficiently. Unlocks straight from the carrier, fully legal and compliant.

Company Representative

Thumbnail of user jodys349
Customer Service R.
Typically responds within 2 days

How do I know I can trust these reviews about Direct Unlocks?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Direct Unlocks?