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Direct Unlocks has a rating of 3.8 stars from 3,311 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Direct Unlocks most frequently mention great service, sim card, and time frame. Direct Unlocks ranks 1st among Unlocked Phones sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
22,048 reviews
Direct Unlock provided excellent service! They unlocked my phone quickly and efficiently, delivering results in less time than expected. The process was smooth and hassle-free, with great customer support throughout. I highly recommend them for anyone needing a fast and reliable phone unlocking service. Absolutely worth it!
Took over 20 DAYS to unlock! And spent the 100 to get it unlocked immediately. And bc of the longest waiting time. I now have unlocked my phone for no reason. So direct unlock wasted my time and my money. Sent multiple emails stating that the almost month wait was too much, and wanted a refund but was declined! 0/10. Had to put one star just to even write this review but that's the only reason I put one star. Highly disappointed and definitely not satisfied.
Perfectly unlocked my phone in about 3 days. I ca link it to mint mobile from At&T now
First thing, fast and easy service. The instructions too that was.
Hi Marvin,
Thank you for your review! I'm delighted to hear that you found our service fast and the instructions easy to follow. If you have any questions about the unlocking process for your Motorola XT2313-6, feel free to reach out. We're here to help you every step of the way!
Best regards,
Charlotte
Fue un buen servicio, duró un poco en validar la liberación pero después de los 8 días quedó listo. Se hacen 2 pagos: una para revisa que tu celular es elegible a desbloquear, si es correcto, procedes al 2 pago. Yo lo realicé con iPhone 15 pro.
Por los comentarios de la página.
Porque lo revisé en internet y vi que era confiable
Hola, José Larios. ¡Gracias por tu reseña! Nos alegra saber que consideraste que nuestro servicio es confiable y que tu desbloqueo se completó exitosamente después de unos pocos días. Agradecemos tu comprensión con respecto al proceso de dos pagos. Como habrás notado, el primer pago cubre la verificación de elegibilidad y el segundo es para el desbloqueo en sí, todo lo cual se detalla claramente durante el pago. Si tienes más preguntas o necesitas ayuda, ¡no dudes en comunicarte con nosotros! Estamos aquí para ayudarte. Saludos, Charlotte
La verdad no confiaba en la página, pero lo estuve intentado fue un poco frustrante pero al final se pudo...
Duro un poco más de los esperado, 100 % recomendados pensé que que iba a hacer estafado pero no fue así así que tengan la pena confianza de que les hagan un trabajo son confiables
Duran un poco en responder los mensajes
Por qué es la página que me me mandó YouTube y estuve leyendo los comentarios y la verdad todos hablaban bien de su trabajo
Hola Edwin, ¡muchas gracias por compartir tu experiencia con nosotros! Nos alegra saber que confiaste en nosotros a pesar de tus reservas iniciales y que todo salió bien al final. Agradecemos sinceramente tu paciencia y nos alegra que hayas considerado nuestro servicio confiable. Nos disculpamos por cualquier demora en nuestras respuestas y trabajaremos para mejorar eso. Si tienes alguna pregunta o necesitas más ayuda para desbloquear tu Galaxy A23 5G, ¡háznoslo saber! Estamos aquí para ayudarte con el resto del proceso. ¡Gracias nuevamente por tu recomendación! Saludos, Charlotte
IPhone 11 I needed to unlock so I can pass it down to a family member. First time using this site and it was great.
First payment is just to check
Second payment is to actually unlock once they check if everything's good with the device. Quick, easy and it WORKS!
Products used:
Unlocks
Hi Manuel Pavon,
Thank you so much for sharing your positive experience with us! We’re thrilled to hear that everything went smoothly and that you found our process quick and easy. Passing down an iPhone 11 to a family member is a wonderful idea, and I’m glad we could assist in making that happen.
If you have any questions or need further assistance in the future, don't hesitate to reach out. Enjoy your unlocked iPhone 11!
Best regards,
Charlotte
Paid only 29$ for an unlock that took less than 10 minutes. Amazing service
Hi Carlos,
Thank you so much for your positive feedback! We're thrilled to hear that you found our service quick and efficient. Your iPhone 12 Pro Max is now unlocked, and we're glad you chose to trust us with the process. If you need any further assistance or have any questions in the future, don’t hesitate to reach out. Enjoy your unlocked phone!
Best regards,
Charlotte
I'm not going to lie…I was super skeptical at first because the process took so long but after about a week my phone was unlocked & now it works perfectly! If you're like me just trust the process! It's a legit service & you will not be disappointed. I would recommend the service to anyone.
I needed to unlock my phone because I had just left a previous carrier but my sim was still connected to them.
I chose the products to unlock my SIM card.
Hi Eric,
Thank you so much for your honest feedback and for choosing to trust the process with us! It's great to hear that your iPhone 14 Plus is now unlocked and working perfectly. We understand that the waiting period can be concerning, but we appreciate your patience and are thrilled that you're happy with the result.
If you ever have any more questions or need our services again, please don't hesitate to reach out. We're here to help!
Best regards,
Charlotte
Phone up and working immediately. I was worried it was a scam but unlocked immediately.
Hi Regina,
Thank you for sharing your experience! I’m so glad to hear that your iPhone 12 was unlocked quickly and that you're satisfied with the result. If you have any more questions or need further assistance, feel free to reach out. We’re here to help!
Enjoy your unlocked phone!
Best,
Charlotte
I was skeptical at first but it worked. It was done days before it said it will be done.
Just googled it.
Hi Jebue Kionisala,
Thank you for sharing your experience! We're thrilled to hear that your iPhone 14 Pro Max was unlocked successfully and even ahead of schedule. Your trust means a lot to us, especially since you were initially skeptical.
If you have any further questions or need assistance with anything else, feel free to reach out. Enjoy your newly unlocked phone!
Best regards,
Charlotte
Direct unlock will ask you for a small amount. Which is around $29us at the beginning and then the rest of the money? After checking the background of the phone and then they do the action to provide the code it took me one day and half.
I choose the direct unlock one of my friend recommended me to it and I have no regrets
of it. Less then a day and a half a got my code when It says it that we're gonna send it in three days pretty easy. Super happy..
This product is the best and I will never change it for another product. Thank you very much Very satisfied...
Hello Orlanda Lazaro,
Thank you for sharing your experience with Direct Unlocks. We are thrilled to hear that you received your unlock codes quickly and had a positive outcome!
To assist with your current issue, please enter the unlocking codes provided: NCK: 9729414824137370 and, if needed, MCK: 293026149139242. If your phone doesn't prompt you for an unlock code when you insert a non-AT&T SIM card, a Remote USB Unlock will be required. This option does come at an additional fee, but rest assured, our Remote USB Unlock is a reliable solution.
If you need further assistance or have any questions, please don't hesitate to reach out. We're here to help!
Best regards,
Charlotte
Very good service and reliable
Highly recommended and trustworthy
Dear Alexander,
Thank you so much for your kind words! We're thrilled to hear that you found our service reliable and trustworthy. If you have any questions or need further assistance with your iPhone unlock, just let us know. We're here to help!
Best regards,
Charlotte
I had trouble getting my phone to show unlocked after the service was completed and the Technical Support people online were great. They walked me through what to do to get it working. I highly recommend their service.
The Technical Support people told me exactly what to do to solve my problem
I need an iPhone 12 Unlocked from Verizon
I saw the reviews online and needed the service they provided
Hi Ed,
Thank you so much for your kind review! We're thrilled to hear that our Technical Support team was able to assist you efficiently and resolve the issue with your iPhone 12. Your recommendation means a lot to us.
If you have any further questions or need additional support, please don’t hesitate to reach out. Enjoy your unlocked iPhone!
Best,
Charlotte
I was in need to liberate my Iphone from my old service provider and had no clue where to start.
I got to admit, that it was the easiest thing imaginable to go through with. Super easy process, anyone can do it,
It was recommended by a co-worker, I am very happy I trusted him
Direct Unlocks, is super easy to work with and works superb. It is my second time I used their services and it was a breeze to liberate my phone
Hi Ulises Valencia,
Thank you so much for the kind words! We're thrilled to hear that you found the process super easy and that you're happy with our service. It's fantastic that a recommendation from a co-worker led you to us, and we're honored to have been able to assist you not just once, but twice!
If you have any other devices that need liberating or any further questions, don’t hesitate to reach out. We’re always here to help!
Best regards,
Charlotte
The phone was locked to AT&T and even the person who bought and paid it off couldn't get them to unlock it. Less than 2 days and the phone is unlocked and ready to go
The reviews were good
I didn’t want to have to go buy yet another phone
Dear Adrien,
Thank you so much for sharing your experience with us! We're thrilled to hear that we could assist you in unlocking your iPhone X from AT&T in such a short time. It's great to know that our service met your expectations and you found our reviews helpful in making your decision.
If you have any further questions or need additional assistance, feel free to reach out. Enjoy your newly unlocked iPhone!
Best regards,
Charlotte
I'm always skeptical. I'm not much for taking someone's word. I went into business with a guy I worked with for years. He started the phone plan and within a few short years the company went under. He had faulted on the contract and I tried multiple stores to pay the phone off in cash or card it didn't matter. All failed attempts because it wasn't my account and I wasn't taking over the whole account.
I searched several sites and direct unlocks highest rating and more believed to be “real reviews” led me to finalize my decision and pull the trigger.
Wanted phone unlocked.
Dear Joshua,
Thank you for sharing your experience and for choosing Direct Unlocks to unlock your Samsung Galaxy S20 Ultra 5G. I understand that trust in services is crucial, especially considering your previous encounters with other service providers.
I'm pleased to inform you that your order status is "Unlock Complete," and you have your unlocking codes: NCK=8207479718538529 and MCK=5257424949050572. You should enter these codes when prompted after inserting a non-AT&T sim card. If your phone doesn't ask for an unlocking code, it may require a Remote USB Unlock, which comes with an additional fee.
You can feel confident knowing that all costs were outlined on the checkout page prior to purchase and that our services are highly regarded, as you mentioned noticing from the reviews.
If you encounter any challenges during the unlocking process or need further assistance, please don't hesitate to reach out. We're here to ensure you have a smooth and positive experience.
Best regards,
Charlotte
Took a little while but the result was a success. Thank you for unlocking my phone so I can use it anywhere!
Good reviews
It's what I needed done
Hi Shaun,
Thank you for sharing your positive experience! We're delighted to hear that your Samsung Galaxy S21 FE 5G is now unlocked and ready to be used with any network. If you need any further assistance or have additional questions, feel free to reach out to us.
Enjoy the freedom of your unlocked phone!
Best regards,
Charlotte
Everything was fast and accurate. Phone is unlocked and it was easy as 1 2 3.
they were quick to reply and answered all my questions
Hi Lorelei,
I'm thrilled to hear that you found our service fast and straightforward, and that your iPhone 13 is now successfully unlocked! 🌟
Thank you for your kind words about our responsiveness and the overall experience. If you have any further questions or need assistance in the future, don’t hesitate to reach out. We're always here to help!
Enjoy your unlocked phone!
Best,
Charlotte
I was nervous at first but I can't lie they u locked my z fold from att and I'm using it on tmobile they answer all my emails quick and made me feel at ease thank you so much!
Quick and prompt on returning my message
Look at reviews on google
Phone was lock to carrier
Hi Kevin,
Thank you so much for your positive feedback! We're thrilled to hear that you had a smooth experience unlocking your Samsung Galaxy Z Fold 3 5G and that you're now enjoying it on T-Mobile.
Your satisfaction is our priority, and we're glad our team could assist you promptly and effectively. If you need any further assistance or have any questions in the future, don't hesitate to reach out.
Enjoy your unlocked phone!
Best regards,
Charlotte
Very satisfied, did take a little while but good service's.
Very very good and professional
Recommend from a friend
Recommend from a friend
Hello Kurtis Pace III,
Thank you so much for your positive review! We're delighted to hear that you had a good experience with our service, despite the wait time. We strive to provide professional and reliable unlocking services, and it's wonderful to know that we met your expectations.
If you have any further questions or need assistance with anything in the future, please don't hesitate to reach out. Enjoy your unlocked iPhone 13!
Best regards,
Charlotte
Was pretty easy and straightforward. Didn't take long at all under 24 hours
Google search and the reviews
Based off the reviews
Hi John,
Thank you for your feedback! I'm glad to hear that you found the process straightforward and quick. Your iPhone 11 is now officially unlocked from AT&T USA, and you should be able to use it with any compatible network.
If you have any further questions or need assistance, feel free to reach out. We're here to help!
Best regards,
Charlotte
For a minute i wasnt so sure it was real but i took a risk and it worked!
I chose Direct unlocks because it had the most reviews an rates so i gave it a chance
I chose the product because it was professional,kept me updated an didnt make me think it was a scam
Hi Princess Stewart,
Thank you so much for your positive feedback! We're delighted to hear that you had a great experience with Direct Unlocks and that everything went smoothly with your iPhone 14 unlock.
It's wonderful to know that you found our service professional and trustworthy. Your comments reassure us that our efforts to keep our customers updated and provide quality service are paying off.
If you ever need further assistance or have more devices to unlock in the future, please don't hesitate to reach out. Enjoy the freedom of your unlocked iPhone!
Best regards,
Charlotte
AT&T gave us the run around to get a phone unlocked that was given to my son. This was helpful and easy.
Hi Jennifer Wade,
Thank you for your feedback! We're glad to hear that you found our service helpful and easy, especially after the runaround from AT&T. Your Samsung Galaxy S8 is now successfully unlocked, and you can use it with any compatible network.
If there's anything else we can assist you with, feel free to reach out. Enjoy your unlocked phone!
Best regards,
Charlotte
Es una muy buena aplicación muy fácilmente y sencilla de utilizar además de que en el tiempo estimado se liberó el celular y funciona de maravilla solo falta que acomoden a un solo pago y no dos pero es un excelente servicio
Por los comentarios que hablan bien de l aplicación
Necesitaba realizar la liberación y los congrios hablan bien de la aplicación
Hola Armando, ¡gracias por tus comentarios positivos! Nos alegra saber que estás disfrutando de la aplicación y que tu iPhone XR se desbloqueó correctamente. Con respecto a los pagos múltiples, nos aseguramos de que cada aspecto se describa durante el proceso de pago. Los $28,99 que pagaste fueron para la verificación de elegibilidad, necesaria para confirmar el estado de tu dispositivo, y los $50 para el desbloqueo estándar. Este proceso de dos pasos nos ayuda a garantizar una experiencia de desbloqueo sin problemas para ti. Si tienes alguna pregunta o necesitas más ayuda, no dudes en comunicarte con nosotros. ¡Estamos aquí para ayudarte! Saludos, Charlotte
At first the service seemed like a scam, but then after looking at it it actually worked and let us change carriers! Thank you!
It had great reviews and looked like a great service! Additionally, when I looked up phone unlockers on google this site popped up!
We needed to change carriers on phones and this service looked very reliable and a service I could utilize. Looked trustworthy and actually feasible to get my phone unlocked!
Hi Kwangsun,
I'm thrilled to hear that you had a positive experience and that our service helped you change carriers! Your kind words really uplift us and reinforce our commitment to providing reliable and trustworthy services.
If you have any more devices that need unlocking or any questions in the future, feel free to reach out. We're here to help!
Best regards,
Charlotte
Misleading and unethical business…
Misleading and unethical business practices. Milk your money by misleading victims. You think you're getting your phone unlocked for a small fee (28.99$) upfront. Then you get ask to be charge again for another stage ($50) and then another stage ($689.93 and they say they can reduce to 315$) with ridiculous amount of money to unlock. Hell, I can buy a new unlocked phone (iphone 11) for less than what they charging me to get it unlocked.
Nothing but scams. Stay far away. And if you don't want to pay to continue the unlock, they don't refund your money, but hold your money hostage as a credit for future use. No thanks. Karma is coming.
Hi there,
I'm sorry to hear that you feel this way about your recent experience. The costs associated with unlocking are indeed outlined during the checkout process, and I'm sorry if this wasn't clear. As per our terms:
> "We perform a variety of checks, including checking for lost/stolen status, correct network, phone history as well as Activation Lock status. There may be an additional price to pay for the sim unlock itself, this will be stated on your order summary page prior to purchase."
All our prices and costs are designed to reflect the complexity and time required to unlock different types of phones and carriers. We understand that the multiple stages of payment can be frustrating and your feedback is valued.
We'd love the opportunity to turn around your experience. If you'd like us to look into your case more deeply, please use the Live Support feature on your tracking page so we can help resolve your issue promptly.
Thank you for your understanding and we hope to assist you further.
Best regards,
Charlotte
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Unlock your phone with us using our status as a Technology Recycler to get the unlock done quickly and efficiently. Unlocks straight from the carrier, fully legal and compliant.
Hi Spencer,
Thank you so much for taking the time to leave such a positive review! I'm thrilled to hear that your iPhone 12 Mini was unlocked successfully and that you're able to connect it to Mint Mobile. If you have any other questions or need assistance in the future, feel free to reach out. Enjoy your newly unlocked phone!
Best,
Charlotte