• Direct Unlocks

Direct Unlocks

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Overview

Direct Unlocks has a rating of 3.9 stars from 3,300 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Direct Unlocks most frequently mention great service, sim card, and time frame. Direct Unlocks ranks 1st among Unlocked Phones sites.

  • Quality
    1489

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 75.2%
Positive
680
Neutral
30
Negative
194

Instant Feedback

22,048 reviews

379
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How would you rate Direct Unlocks?
Top Positive Review

“Very easy timely and effective.”

Greg W.
9/14/24

Direct Unlock provided excellent service! They unlocked my phone quickly and efficiently, delivering results in less time than expected. The process was smooth and hassle-free, with great customer support throughout. I highly recommend them for anyone needing a fast and reliable phone unlocking service. Absolutely worth it!

Top Critical Review

“Absolutely pathetic.”

Nate A.
9/17/24

Took over 20 DAYS to unlock! And spent the 100 to get it unlocked immediately. And bc of the longest waiting time. I now have unlocked my phone for no reason. So direct unlock wasted my time and my money. Sent multiple emails stating that the almost month wait was too much, and wanted a refund but was declined! 0/10. Had to put one star just to even write this review but that's the only reason I put one star. Highly disappointed and definitely not satisfied.

Reviews (3,300)

Rating

Timeframe

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Reviews that mention popular keywords

credit note (49) time frame (37) eligibility check (38)
Thumbnail of user phils64
1 review
0 helpful votes
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May 21st, 2016
Verified purchase

Good quick service, unlock request went through in 24 hours all sorted easily

Thumbnail of user dob29
1 review
0 helpful votes
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May 21st, 2016
Verified purchase

Professional and trustworthy service.
I will be back.

Thumbnail of user amik20
1 review
1 helpful vote
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October 4th, 2022

Scam doesn't work never pay them ………………….!
Don't believe to nothing from there site scammers.
Joke!

Service
Value
Shipping
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Quality
Thumbnail of user ashleys146
2 reviews
0 helpful votes
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May 19th, 2016
Verified purchase

Very Good communication and excellent satisfaction

Thumbnail of user loua36
1 review
0 helpful votes
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May 18th, 2016
Verified purchase

Fantastic service, very quick and keep you up to date of developments. Highly recommend.

Thumbnail of user robertob25
1 review
5 helpful votes
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December 23rd, 2014

Absolutely SCAM.
They took 70 pounds and since 3 months i´m after them.
With no result.
:(

Thumbnail of user dans157
1 review
0 helpful votes
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May 16th, 2016
Verified purchase

Ok. Took 9 days to unlock not 24 -48 hours as stated on the website.

Thumbnail of user kjk8
2 reviews
1 helpful vote
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April 4th, 2022

Misleads consumer with website, does not unlock phones, steals your money, this company is a fraud.

Thumbnail of user mohdi1
1 review
0 helpful votes
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November 8th, 2015
Verified purchase

Great service & reliable so happy to with the unlock!

Thumbnail of user anandrayv
1 review
0 helpful votes
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May 12th, 2016
Verified purchase

After few days delay to unlock i was all the time been updated what's going on by email.

Thumbnail of user pault104
1 review
0 helpful votes
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May 10th, 2016
Verified purchase

I got my iPhone 6 unlocked. Just a little frustrating as no way to check on progress

Thumbnail of user yeonjuo
1 review
0 helpful votes
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November 8th, 2015
Verified purchase

It took about 3 days not very fast but I am happy that works good!

Thumbnail of user subind
1 review
0 helpful votes
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May 8th, 2016
Verified purchase

I am so happy. My phone is unlocked. Thank you soo much

Service
Value
Shipping
Quality
Thumbnail of user zarehv
2 reviews
0 helpful votes
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May 5th, 2016

I paid $29.99 and have not got anything from officialicloudunlock.co.uk. ITS A SCAM.
0 STARS

Thumbnail of user danh93
1 review
0 helpful votes
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April 29th, 2016
Verified purchase

First class service! - fully unlocked iphone within 3 days!

Thumbnail of user iana21
1 review
0 helpful votes
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September 27th, 2015
Verified purchase

Very fast and worked perfectly. Highly recommended.

Thumbnail of user ryand29
1 review
0 helpful votes
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September 27th, 2015
Verified purchase

First class service from start to finish. Highly recommend these guys!

Thumbnail of user asmaho
1 review
0 helpful votes
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November 3rd, 2015
Verified purchase

Took a couple of weeks. But phone is now unlocked to all services

Thumbnail of user davidk155
1 review
0 helpful votes
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September 24th, 2015
Verified purchase

Services from start to finish perfect would use again and highly recommend

Thumbnail of user tusharp
1 review
1 helpful vote
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September 23rd, 2015
Verified purchase

Yes it did open my network that was locked to Canada Rodgers.

Thumbnail of user nice24
1 review
0 helpful votes
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April 26th, 2016
Verified purchase

Amazing results and fast response! Would definitely recommend!

Thumbnail of user michaele85
1 review
0 helpful votes
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April 26th, 2016
Verified purchase

The service was great i now can use my iphone thank u

Thumbnail of user sumd
1 review
2 helpful votes
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April 7th, 2016

Forget these scammers. If you paid anything request a refund from Nochex..

Thumbnail of user tapiwag
1 review
0 helpful votes
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September 25th, 2015
Verified purchase

It was good service. Only waited for 3 working days. Now my phone is unlocked..

Thumbnail of user vinaym1
1 review
0 helpful votes
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November 1st, 2015
Verified purchase

Great service and communicated well throughout the process

Service
Value
Shipping
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Quality

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Unlock your phone with us using our status as a Technology Recycler to get the unlock done quickly and efficiently. Unlocks straight from the carrier, fully legal and compliant.

Company Representative

Thumbnail of user jodys349
Customer Service R.
Typically responds within 2 days

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