• Direct Unlocks

Direct Unlocks

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Overview

Direct Unlocks has a rating of 3.8 stars from 3,373 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Direct Unlocks most frequently mention great service, sim card, and time frame. Direct Unlocks ranks 1st among Unlocked Phones sites.

  • Quality
    1561

Proactively asks for customer feedback

This company responds to reviews on average within 1 hour

Positive reviews (last 12 months): 77.3%
Positive
676
Neutral
27
Negative
172

Instant Feedback

22,048 reviews

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How would you rate Direct Unlocks?
Top Positive Review

“Very easy timely and effective.”

Greg W.
9/14/24

Direct Unlock provided excellent service! They unlocked my phone quickly and efficiently, delivering results in less time than expected. The process was smooth and hassle-free, with great customer support throughout. I highly recommend them for anyone needing a fast and reliable phone unlocking service. Absolutely worth it!

Top Critical Review

“Absolutely pathetic.”

Nate A.
9/17/24

Took over 20 DAYS to unlock! And spent the 100 to get it unlocked immediately. And bc of the longest waiting time. I now have unlocked my phone for no reason. So direct unlock wasted my time and my money. Sent multiple emails stating that the almost month wait was too much, and wanted a refund but was declined! 0/10. Had to put one star just to even write this review but that's the only reason I put one star. Highly disappointed and definitely not satisfied.

Reviews (3,373)

Rating

Timeframe

Other

Reviews that mention popular keywords

credit note (49) time frame (37) eligibility check (40)
Thumbnail of user pistresc
1 review
0 helpful votes
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September 14th, 2023
Verified purchase

Arnaque! Fuyez
Des voleurs
Aucun sav
Et en plus ils osent vous demander notre avis?!

Nul
Aucune réponse
Mon téléphone n’est pas debloqué

Service
Quality
Thumbnail of user kevina1799
1 review
0 helpful votes
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August 13th, 2023
Verified purchase
• Updated review

Bien pero solo que el resultado no es como esperaba

Reason I chose this business:

Porque es más fácil

Reason I chose this product:

No se cuáles se refiere

Quality
Bien tuve problemas pero salió bien PM
July 9th, 2023
Verified site experience
• Previous review
Thumbnail of user edwinj126
1 review
0 helpful votes
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July 11th, 2023
Verified purchase

Mi celular funciona perfecto y se cumplió en todo el servicio ofrecido

Quality
Thumbnail of user gerardov52
1 review
0 helpful votes
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July 6th, 2023
Verified purchase

Estoy solicitando mi reembolso por correo electronico, vamos a ver que tal en esta solicitud

Service
Quality
Thumbnail of user felipet30
1 review
0 helpful votes
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July 28th, 2023
Verified purchase

Porfavor responder mi teléfono no tiene cobertura y pague 50 mil pesos

Quality
Thumbnail of user felipei3
1 review
0 helpful votes
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July 22nd, 2023
Verified purchase

No se desbloqueo pague casi 60 dolares y nada al final tube que llevarlo a otro lugar

Service
Quality
Thumbnail of user agustnl
1 review
0 helpful votes
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June 14th, 2023
Verified purchase

Fue muy buen servicio lo hicieron antes del tiempo estimado

Buen servicio

Reason I chose this business:

Porque alguien me recomendo

Reason I chose this product:

Porque son muy buena calidad

Service
Quality
Thumbnail of user francescof8
1 review
0 helpful votes
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June 28th, 2016
Verified purchase

Ho aspettato un po' di tempo ma alla fine tutto ok! Perfetto!

Thumbnail of user ivanc39
1 review
0 helpful votes
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December 20th, 2015
Verified purchase

Un poco lento pero seguro y el más económico. Fue tardado debido a la operadora.

Thumbnail of user josew9
1 review
0 helpful votes
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May 24th, 2016
Verified purchase

Satisfeito com serviço muito obrigado vamos prolonga essa parceria

Thumbnail of user joee165
1 review
0 helpful votes
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July 12th, 2020
Verified purchase
• Updated review

Ora basta pagare, voglio vedere quanto impieghi a sbloccare il telefono imei **************

Reason I chose this business:

Meli hanno indicati loro?

Reason I chose this product:

L'anno detto loro quali prodotti

Service
Value
Shipping
Quality
Ora basta pagare, voglio vedere quanto impieghi a sbloccare...
May 27th, 2020
Verified site experience
• Previous review

Ora basta pagare, voglio vedere quanto impieghi a sbloccare il telefono

Thumbnail of user mynora6
1 review
0 helpful votes
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May 31st, 2024
Verified purchase

Muy bueno, recomendable para bwjwjsksksksesddddedddeeee

Quality
Thumbnail of user jodys349
Customer Service R. – Direct Unlocks Rep

Hola Mynor Almira, ¡gracias por tus comentarios! Me complace informarle que su iPhone 15 Pro Max de T-Mobile USA se ha desbloqueado exitosamente. Ahora debería poder utilizar su dispositivo con cualquier red compatible. Si tiene algún problema o tiene más preguntas, no dude en comunicarse. Estamos aquí para asegurarnos de que tenga una experiencia fluida. ¡Disfruta de tu teléfono desbloqueado! Saludos cordiales, Carlota

Thumbnail of user cristianr114
1 review
0 helpful votes
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January 16th, 2024
Verified purchase

:) ...,...,...

Reason I chose this business:

Me salió en internet y quice probar

Quality
Thumbnail of user jodys349
Customer Service R. – Direct Unlocks Rep

Hola Cristian Adrian Zacarias Rios, Gracias por tomarse el tiempo de compartir tus comentarios. Nos alegra saber que decidió probar nuestro servicio después de encontrarnos en línea. Nos esforzamos por brindar una experiencia de desbloqueo fluida y eficiente, y parece que su Galaxy S23 Ultra se ha desbloqueado exitosamente en AT&T USA. Dado que el estado es "Desbloqueo completo", ahora debería poder usar su teléfono con otras redes. Si encuentra algún problema o si su teléfono no solicita el código de desbloqueo proporcionado (NCK=7142468571719794 MCK=8638603820647095), puede que sea necesario continuar con un desbloqueo remoto de USB para utilizar plenamente las capacidades de su teléfono. Entendemos que los pagos múltiples pueden ser una preocupación, pero le aseguramos que todos los costos se describen durante el proceso de pago y que nuestro equipo de soporte está aquí para guiarlo a través de pasos adicionales si es necesario. Lo alentamos a que continúe utilizando nuestro servicio al máximo y estamos aquí para ayudarlo con más instrucciones o soporte. Un cordial saludo, Carlota.

Thumbnail of user esmeraldag59
1 review
0 helpful votes
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December 26th, 2023
Verified purchase

Excelente servicio pude desbloquear mi iPhone 13Pro de la compañía AT&T todo es muy seguro

Excelente servicio

Reason I chose this business:

Lo elegi porque mire los buenos resultados que decían en los comentarios

Reason I chose this product:

Es confiable

Service
Quality
Thumbnail of user mirel12
2 reviews
1 helpful vote
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September 9th, 2015

J'ai le regret de vous informer que mon iphone 4 IMEI ************** n'est toujours pas débloqué

Thumbnail of user zenerej
1 review
0 helpful votes
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December 11th, 2023
Verified purchase

J'ai reçu le code de déblocage très vite
Merci
CLAUDE

Service
Quality
Thumbnail of user angell420
1 review
0 helpful votes
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July 29th, 2023
Verified purchase

Buena Muy Facil, Excelente Servicio y Muy Profesional

Quality
Thumbnail of user henrys52
1 review
0 helpful votes
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May 3rd, 2016
Verified purchase

Ja destravei 2 iphone, recomendo! Muito bom!

Thumbnail of user toshunn
1 review
0 helpful votes
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May 29th, 2016
Verified purchase

*******

Thumbnail of user iliyann
1 review
0 helpful votes
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November 3rd, 2024
Verified purchase

Благодаря ви много че отключите моя таблет
**********

Service
Quality
Thumbnail of user jodys349
Customer Service R. – Direct Unlocks Rep

Здравей Илиян, Благодаря ти за отзива! Радваме се да чуем, че вашият Samsung SM-X115 е успешно отключен. Ако някога се нуждаете от допълнителна помощ или имате въпроси относно нашите услуги, не се колебайте да се свържете с нас. Ние сме тук, за да помогнем! Приятно използване на вашето отключено устройство! Най-добре, Шарлот

Thumbnail of user joses2623
1 review
0 helpful votes
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October 29th, 2024
Verified purchase

Muy recomendable,más rápido de lo que esperaba me gustó mucho la volvería a usar muchas gracias

Quality
Thumbnail of user jodys349
Customer Service R. – Direct Unlocks Rep

Hola, José Sandoval. ¡Muchas gracias por tus comentarios positivos! Nos alegra saber que nuestro servicio te resultó más rápido de lo esperado y que estás pensando en volver a utilizar nuestros servicios. Tu satisfacción significa mucho para nosotros y siempre estamos aquí para ayudarte. Si tienes alguna pregunta o necesitas ayuda en el futuro, no dudes en comunicarte con nosotros. ¡Disfruta de tu iPhone 11 desbloqueado! Un saludo, Charlotte

Thumbnail of user ignaciom99
1 review
0 helpful votes
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March 6th, 2024
Verified purchase

WORKS!LKDSJFLKASDJFLKÑSDJFSLDKÑFJSDLKFJSALDKFJLKDFJSLKDFJSDLÑKFJSDLKFJSADLFKJSFLKSDJFLSKDJFSDLKFJLKFJSDALFJSFLKJSFLKDSJFSLKDFJSLKDFJSDLKFJSADLKFJSLKFJSDLKFJSLFJDSFLKJLKDSJFLKJFLDKSJFSLDKFJSALKFJDLKFJSDALKFJSDLKFJLSDKJFSLAÑF

Reason I chose this product:

Uijkhhkjhjkhjkhkjhjkhkjhjklhkjhjkhjkljkhlkhj

Quality
Thumbnail of user jodys349
Customer Service R. – Direct Unlocks Rep

Hello Ignacio M,

Thank you for taking the time to leave a review. I understand you have concerns about multiple payments and I'd like to provide some clarity. Based on our records, you have completed an Eligibility Check for $28.99, a Standard Unlock for $50, another Eligibility Check for $28.99, and a Remote USB Unlock for $214 for your Galaxy Z Flip4 from T-Mobile USA. These steps are necessary, as all phones require an Eligibility Check first followed by an unlocking payment. Your order status currently shows as "Unlock Complete," which means our service has successfully unlocked your phone.

If you've already followed the unlocking instructions sent via email and your phone does not prompt for the unlocking code "6713185255136082" – which doesn't seem to be the case since your unlock is complete – a Remote USB Unlock would have been the necessary step, as you've already done.

We strive to provide clear information about all costs before you make a purchase, and we appreciate your compliance with the necessary procedures to unlock your phone. If there's anything specific that you are not satisfied with or if you need further assistance, please let us know so we can ensure you're content with our service.

Best regards,
Charlotte

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Unlock your phone with us using our status as a Technology Recycler to get the unlock done quickly and efficiently. Unlocks straight from the carrier, fully legal and compliant.

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Thumbnail of user jodys349
Customer Service R.
Typically responds within 1 hour

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