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    Direct Unlocks

Direct Unlocks

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Overview

Direct Unlocks has a rating of 3.9 stars from 3,493 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Direct Unlocks most frequently mention great service, sim card, and time frame. Direct Unlocks ranks 1st among Unlocked Phones sites.

  • Quality
    1679

Proactively asks for customer feedback

This company responds to reviews on average within 1 hour

Positive reviews (last 12 months): 79%
Positive
694
Neutral
26
Negative
158
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22,047 reviews

402
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How would you rate Direct Unlocks?
Top Positive Review

“Saving the day”

Robert R.
12/21/24

I submitted payment to direct unlocks and they were completely thorough on making sure the phone was eligible to be unlocked and even communicated any and all issues during the process and within g the time they unlocked the phone for me and everything is great now!

Date of experience: 12/21/24
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Top Critical Review

“Scam, scam, scam. Save yourself. Its all fake.”

Damon J.
11/17/24

Website said instant, took 8 days, also got charged 28.99, then another $50, then they snuck in another $5 charge without informing me. Never got an unlock code. Phone still dead. They string you on and on and on. Super scam out of England. Death to the Brits. Its probably blacks or a terrorist cell.

Date of experience: 11/17/24
See critical reviews

Reviews (3,493)

Rating

Timeframe

Other

Reviews that mention popular keywords

credit note (24) time frame (34) eligibility check (25)
Thumbnail of user agustnl
Arkansas
1 review
0 helpful votes
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June 14th, 2023
Verified purchase

Fue muy buen servicio lo hicieron antes del tiempo estimado

Buen servicio

Reason I chose this business:

Porque alguien me recomendo

Reason I chose this product:

Porque son muy buena calidad

Service
Quality

Date of experience: June 14, 2023

Thumbnail of user joee165
Italy
1 review
0 helpful votes
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July 12th, 2020
Verified purchase
• Updated review

Ora basta pagare, voglio vedere quanto impieghi a sbloccare il telefono imei **************

Reason I chose this business:

Meli hanno indicati loro?

Reason I chose this product:

L'anno detto loro quali prodotti

Service
Value
Shipping
Quality

Date of experience: June 12, 2020

Ora basta pagare, voglio vedere quanto impieghi a sbloccare...
May 27th, 2020
Verified site experience
• Previous review

Ora basta pagare, voglio vedere quanto impieghi a sbloccare il telefono

Date of experience: May 27, 2020

Thumbnail of user ivanc39
Mexico
1 review
0 helpful votes
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December 20th, 2015
Verified purchase

Un poco lento pero seguro y el más económico. Fue tardado debido a la operadora.

Date of experience: December 20, 2015

Thumbnail of user josew9
Brazil
1 review
0 helpful votes
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May 24th, 2016
Verified purchase

Satisfeito com serviço muito obrigado vamos prolonga essa parceria

Date of experience: May 24, 2016

Thumbnail of user francescof8
Italy
1 review
0 helpful votes
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June 28th, 2016
Verified purchase

Ho aspettato un po' di tempo ma alla fine tutto ok! Perfetto!

Date of experience: June 28, 2016

Thumbnail of user mynora6
Tennessee
1 review
0 helpful votes
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May 31st, 2024
Verified purchase

Muy bueno, recomendable para bwjwjsksksksesddddedddeeee

Quality

Date of experience: May 31, 2024

Thumbnail of user jodys349
Customer Service R. – Direct Unlocks Rep

Hola Mynor Almira, ¡gracias por tus comentarios! Me complace informarle que su iPhone 15 Pro Max de T-Mobile USA se ha desbloqueado exitosamente. Ahora debería poder utilizar su dispositivo con cualquier red compatible. Si tiene algún problema o tiene más preguntas, no dude en comunicarse. Estamos aquí para asegurarnos de que tenga una experiencia fluida. ¡Disfruta de tu teléfono desbloqueado! Saludos cordiales, Carlota

Thumbnail of user cristianr114
California
1 review
0 helpful votes
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January 16th, 2024
Verified purchase

:) ...,...,...

Reason I chose this business:

Me salió en internet y quice probar

Quality

Date of experience: January 16, 2024

Thumbnail of user jodys349
Customer Service R. – Direct Unlocks Rep

Hola Cristian Adrian Zacarias Rios, Gracias por tomarse el tiempo de compartir tus comentarios. Nos alegra saber que decidió probar nuestro servicio después de encontrarnos en línea. Nos esforzamos por brindar una experiencia de desbloqueo fluida y eficiente, y parece que su Galaxy S23 Ultra se ha desbloqueado exitosamente en AT&T USA. Dado que el estado es "Desbloqueo completo", ahora debería poder usar su teléfono con otras redes. Si encuentra algún problema o si su teléfono no solicita el código de desbloqueo proporcionado (NCK=7142468571719794 MCK=8638603820647095), puede que sea necesario continuar con un desbloqueo remoto de USB para utilizar plenamente las capacidades de su teléfono. Entendemos que los pagos múltiples pueden ser una preocupación, pero le aseguramos que todos los costos se describen durante el proceso de pago y que nuestro equipo de soporte está aquí para guiarlo a través de pasos adicionales si es necesario. Lo alentamos a que continúe utilizando nuestro servicio al máximo y estamos aquí para ayudarlo con más instrucciones o soporte. Un cordial saludo, Carlota.

Thumbnail of user esmeraldag59
Mexico
1 review
0 helpful votes
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December 26th, 2023
Verified purchase

Excelente servicio pude desbloquear mi iPhone 13Pro de la compañía AT&T todo es muy seguro

Excelente servicio

Reason I chose this business:

Lo elegi porque mire los buenos resultados que decían en los comentarios

Reason I chose this product:

Es confiable

Service
Quality

Date of experience: December 26, 2023

Thumbnail of user mirel12
Algeria
2 reviews
1 helpful vote
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September 9th, 2015

J'ai le regret de vous informer que mon iphone 4 IMEI ************** n'est toujours pas débloqué

Date of experience: September 9, 2015

Thumbnail of user zenerej
Canada
1 review
0 helpful votes
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December 11th, 2023
Verified purchase

J'ai reçu le code de déblocage très vite
Merci
CLAUDE

Service
Quality

Date of experience: December 11, 2023

Thumbnail of user angell420
Florida
1 review
0 helpful votes
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July 29th, 2023
Verified purchase

Buena Muy Facil, Excelente Servicio y Muy Profesional

Quality

Date of experience: July 29, 2023

Thumbnail of user henrys52
Japan
1 review
0 helpful votes
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May 3rd, 2016
Verified purchase

Ja destravei 2 iphone, recomendo! Muito bom!

Date of experience: May 3, 2016

Thumbnail of user toshunn
Australia
1 review
0 helpful votes
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May 29th, 2016
Verified purchase

*******

Date of experience: May 29, 2016

Thumbnail of user ignaciom99
California
1 review
0 helpful votes
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March 6th, 2024
Verified purchase

WORKS!LKDSJFLKASDJFLKÑSDJFSLDKÑFJSDLKFJSALDKFJLKDFJSLKDFJSDLÑKFJSDLKFJSADLFKJSFLKSDJFLSKDJFSDLKFJLKFJSDALFJSFLKJSFLKDSJFSLKDFJSLKDFJSDLKFJSADLKFJSLKFJSDLKFJSLFJDSFLKJLKDSJFLKJFLDKSJFSLDKFJSALKFJDLKFJSDALKFJSDLKFJLSDKJFSLAÑF

Reason I chose this product:

Uijkhhkjhjkhjkhkjhjkhkjhjklhkjhjkhjkljkhlkhj

Quality

Date of experience: March 6, 2024

Thumbnail of user jodys349
Customer Service R. – Direct Unlocks Rep

Hello Ignacio M,

Thank you for taking the time to leave a review. I understand you have concerns about multiple payments and I'd like to provide some clarity. Based on our records, you have completed an Eligibility Check for $28.99, a Standard Unlock for $50, another Eligibility Check for $28.99, and a Remote USB Unlock for $214 for your Galaxy Z Flip4 from T-Mobile USA. These steps are necessary, as all phones require an Eligibility Check first followed by an unlocking payment. Your order status currently shows as "Unlock Complete," which means our service has successfully unlocked your phone.

If you've already followed the unlocking instructions sent via email and your phone does not prompt for the unlocking code "6713185255136082" – which doesn't seem to be the case since your unlock is complete – a Remote USB Unlock would have been the necessary step, as you've already done.

We strive to provide clear information about all costs before you make a purchase, and we appreciate your compliance with the necessary procedures to unlock your phone. If there's anything specific that you are not satisfied with or if you need further assistance, please let us know so we can ensure you're content with our service.

Best regards,
Charlotte

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Thumbnail of user jodys349
Customer Service R.
Typically responds within 1 hour

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