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Direct Unlocks has a rating of 3.8 stars from 3,311 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Direct Unlocks most frequently mention great service, sim card, and time frame. Direct Unlocks ranks 1st among Unlocked Phones sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
22,048 reviews
Direct Unlock provided excellent service! They unlocked my phone quickly and efficiently, delivering results in less time than expected. The process was smooth and hassle-free, with great customer support throughout. I highly recommend them for anyone needing a fast and reliable phone unlocking service. Absolutely worth it!
Took over 20 DAYS to unlock! And spent the 100 to get it unlocked immediately. And bc of the longest waiting time. I now have unlocked my phone for no reason. So direct unlock wasted my time and my money. Sent multiple emails stating that the almost month wait was too much, and wanted a refund but was declined! 0/10. Had to put one star just to even write this review but that's the only reason I put one star. Highly disappointed and definitely not satisfied.
Olha, não sei se "incrível" é a palavra correcta! Sinceramente tive dúvidas no princípio, principalmente para colocar os meus dados do cartão, por conta das situações de clonagem. Mas digo, foi a melhor escolha!
Vocês são os melhores, muitos parabéns!
Encontrei o site aleatoriamente no Google, pois, estudo muito sobre o assunto, e olha, é o melhor que eu poderia ter. Estou realmente muito feliz de vos ter conhecido!
Por acaso, ao estudar sobre o assunto encontrei o vosso site e, os comentários ajudaram muito a restabelecer a confiança e arriscar. Realmente os feedbacks fazem imensa diferença.
Me facilitó el desbloqueo de mi teléfono al principio tenía esa dudas si funcionaría pero no perdía nada con intentarlo y lo ise y todo resultó genial
Me lo recomendaron
Hola Alexis, ¡Gracias por compartir tu experiencia positiva con nosotros! Estamos encantados de saber que todo salió genial para ti. Siempre nos esforzamos por hacer que el proceso de desbloqueo sea lo más fluido posible y es fantástico saber que nuestro servicio cumplió con sus expectativas. Si tiene otros dispositivos o servicios en el futuro que necesite desbloquear, no dude en comunicarse con nosotros. Su satisfacción es nuestra prioridad. ¡Deseandote lo mejor! Saludos cordiales, Carlota.
AT&T in the U.S. is the worst wireless company after they charged for roaming services were I think they are playing with the contract terms anyway I decided to terminate the contract early paid off two iPhones my wife and son and I did not remember my pin # so that they claim that they can't unlock the phones from the company that's when I started looking for help and a friend suggested another unlocking service company when I was looking for it online direct unlocks came across and there you have it both IPhones 12s I did brought them back to my account with Verizon and they are working fine thank you direct unlocks I will use your service again if needed thank you again
Hello Alfredo,
We're thrilled to hear that your iPhone 12s are now successfully unlocked and working with Verizon! It's wonderful to know that our service at Direct Unlocks could assist you in bringing your phones back to your account, especially after the complications you faced with your previous provider.
Thank you for choosing us and for considering our services for future needs. We're here to help anytime you require unlocking assistance. Enjoy the newfound freedom with your iPhones!
Warm regards,
Charlotte
Me encanto el desbloqueo fue facil y rapido 10/10 se los recomiendo
Por que vi las reseñas de este para desbloqueo y quise intentarlo
Por que tambien vi en goggle que tenia buenas referencias de desbloqueo
Hola Yeyry Zarate, ¡muchas gracias por tu maravillosa reseña! Nos alegra saber que el proceso de desbloqueo te resultó fácil y rápido. Tu satisfacción significa mucho para nosotros. Nos alegra que nos hayas elegido en función de los comentarios positivos y realmente agradecemos tu recomendación. Si tienes alguna pregunta o necesitas más ayuda, háznoslo saber. ¡Estamos aquí para ayudarte! Saludos cordiales, Charlotte
Excelente servicio, atención al cliente y buenos precios, recomendado 100%
Me lo recomendaron
Por confiable
Hola Alejo Montoya, ¡muchas gracias por tus amables palabras! Nos complace saber que consideraste que nuestro servicio es confiable y que nuestros precios son razonables. ¡Tu satisfacción es importante para nosotros! Dado que el estado de tu pedido es "Desbloqueo completo" y has recibido el código de desbloqueo (98441422), intenta ingresar ese código en tu Motorola G Power 2022. Si por alguna razón tu teléfono no te solicita el código de desbloqueo, deberás optar por un desbloqueo USB remoto por un cargo adicional. Si tienes alguna pregunta o necesitas más ayuda, no dudes en comunicarte con nosotros. ¡Estamos aquí para ayudarte! Saludos, Charlotte
Estoy muy contenta con a ver podido desbloquear el teléfono
Porque es muy bueno
Para hacerlo más fácil
Hola Saúl Ortiz, ¡Gracias por tus palabras positivas! Me alegra saber que tu teléfono se desbloqueó correctamente. Si necesitas ayuda con algo más o tienes alguna pregunta, no dudes en preguntar. ¡Estamos aquí para ayudarte! Saludos, Charlotte
They're got my business. No bs. They unlock my phone on the time they said. 100% recommended. Guys it's real. Please give a shot.
To unlock my phone. Money back guarantee.
Suitable for my case.
Hello Sudeep,
We're thrilled to hear that you had a positive experience with our service! Thank you for choosing us to unlock your iPhone 14 Pro Max and for taking the time to leave such a fantastic review. It's great to know that our timely unlocking process and our money-back guarantee met your needs.
If you have any friends or family who might need our unlocking services, we'd love for you to recommend us. Enjoy your now-unlocked phone, and if you need any further assistance in the future, please don't hesitate to reach out.
Best regards,
Charlotte
My phone got unlocked less done 7 days.It has really made me happy.Directunlock is the best site which can unlock your phone
Hello James,
Thank you so much for taking the time to leave a review! We're thrilled to hear that your iPhone 13 was unlocked successfully and rapidly. It’s fantastic to know that you’re pleased with our service at Direct Unlocks.
If there's anything more we can do to assist you or if you have friends or family who could also benefit from our services, feel free to recommend us. Enjoy your unlocked iPhone and the freedom to choose your network!
Best wishes,
Charlotte
The process was pretty quick and painless. It took roughly 2.5 days to complete the process, but it is well worth it when they give you an unlocked sim...Freedom, lol!
Hello Elisha J Jones,
We're thrilled to hear that the unlocking process for your Galaxy S23 Ultra was both swift and satisfactory! It's great to know that you're now enjoying the freedom that comes with an unlocked SIM. If you have any further questions or need assistance, we're here to help. Enjoy your newfound flexibility, and thank you for choosing our service!
Best regards,
Charlotte
The wording on the website led me to believe the unlock would be almost imitate. It took a few days but they did it
Hello Nathaniel,
Thank you for sharing your experience. We're delighted to hear that your Samsung S23 has been successfully unlocked, although we understand that the wait was a bit longer than expected. Please accept our apologies for any inconvenience caused by the delay. We always aim to fulfill orders as quickly as possible, but occasionally, as indicated under the Service Delivery Times (6.1), the delivery times can vary due to factors outside our control.
We appreciate your patience and are pleased that we could assist you in unlocking your device. Should you need any further help, or if you have any more questions, please don't hesitate to reach out to us.
Enjoy your now-unlocked phone!
Best regards,
Charlotte
Thought at first "oh gee look another rip off site". Had to pay 2 different fees THEN wanted 200 for the premium unlock! But faster and BETTER than expected my iPhone 14 was unlocked without any hassle at all! (To be fair the phone was under contract & still a win)! Worth every penny! 🚀🔥
Hello there!
Thank you for taking the time to leave your review. I'm thrilled to hear that your iPhone 14 Pro Max is now successfully unlocked, especially considering it was under contract—that's definitely a win in our books too! 😊
It's great to see that you recognized the value of our service after the initial concern regarding the fees. We strive to be transparent with our costs, and as noted on our website, there is an Eligibility Check followed by an Unlocking Payment for our services. Plus, for some tougher cases, the Premium Service is available to ensure we can tackle even those under contract, like yours.
We're here anytime you need our services again, and we aim to provide the same level of swift and effective service you experienced. Should you or your friends need assistance unlocking any other phones in the future, remember, we've got you covered!
Have a fantastic day with your unlocked device! 🎉📱
Best regards,
Charlotte
Genial cumplen con el tiempo q te dan fue antes de lo q me dijeron
Porque es seguro
Por los comentario buenos q tiene
Hola Mario, ¡gracias por tus comentarios positivos! Es fantástico saber que su desbloqueo se completó antes de lo esperado. Siempre nos esforzamos por brindar un servicio seguro y eficiente, y apreciamos que nos elija en función de sus investigaciones y reseñas. Si necesita más ayuda con su Samsung Galaxy A15 o tiene alguna pregunta, no dude en comunicarse. ¡Estamos aquí para ayudar! ¡Atentamente!
Direct Unlocks were able to unlock my AT&T Samsung S23 phone in 2 days time. Great service at an affordable price!
Hi Annette,
We're thrilled to hear that you're pleased with the speedy unlock of your AT&T Samsung S23 Ultra! Thank you for choosing our service and for recognizing the value we strive to provide. Enjoy the freedom with your now-unlocked phone, and if you need any further assistance in the future, we're always here to help.
Warm regards,
Charlotte
Recomendado al 100, todo el servicio fue rápido con exactitud y sin ningún problema al momento de cambiar de proveedor del servicio telefónico, en menos de 5 minutos pude conectar mi nuevo proveedor de servicio, no duden en contactar direct unlocks, no se arrepentirán. Muy profesionales y te mantienen informado del proceso. Muchas gracias
Investigando que servicio era confiable y viendo las reseñas me convencí de que era el indicado.
Hola Héctor León, gracias por tu reseña y por elegir Desbloqueo Directo para desbloquear tu iPhone 14 Pro Max de AT&T USA. Me alegra saber que el servicio fue rápido y preciso para usted. Es maravilloso saber que pudo conectarse con su nuevo proveedor de servicios en menos de 5 minutos y que se sintió bien informado durante todo el proceso. Se agradecen mucho sus comentarios. Si tiene alguna pregunta o necesita más ayuda en el futuro, no dude en comunicarse con nosotros. Siempre estamos aquí para ayudar. ¡Disfruta de tu teléfono desbloqueado y gracias por recomendarnos! Saludos cordiales, Carlota
Process was smooth & easy, & it took under 24hrs to fully unlock the phone.
Price & reliability
Needed a backup phone
Hi Eric,
Thank you so much for your positive review! We’re delighted to hear that the process was smooth, easy, and efficient for you. We're glad we could meet your expectations with our price and reliability. If you ever need assistance in the future or have any questions, feel free to reach out. Enjoy your unlocked iPhone 8 Plus!
Best regards,
Charlotte
Because after the initial charge it came back that my iPhone was not locked but after paying another 56 dollars then I was informed that it couldn't be unlocked so I had to pay another 118 dollars to unlock my Samsung phone...
Hello William,
Thank you for reaching out, and I apologize for any confusion regarding the payments made for the unlocking services you've utilised. It seems from your message that there was some confusion with an iPhone initially, but now your focus is on unlocking a Samsung Z Fold4.
To clarify, the costs associated with our services are indeed as follows: an Eligibility Check, which you've paid $28.99 for, and an Unlocking Payment, which was $118 in your situation. These charges are essential parts of the unlocking process, and they are outlined clearly on our checkout page prior to the completion of your purchase. The Eligibility Check ensures that your phone can be unlocked through our service, while the Unlocking Payment is the fee for the actual unlocking process.
Since your order status indicates "Unlock Complete," it appears that the unlocking for your Samsung Z Fold4 should now be processed. We're here to ensure that the provided codes work for you, and if for any reason your device doesn't prompt for an unlocking code with a non-AT&T SIM card, we can assist with a Remote USB unlock as the next step.
Please do attempt the unlocking using the codes provided:
NCK=7509503953979620
MCK=6314626817505796
RGK=00000000
ERGK=00000000
If you encounter any difficulties or your phone doesn't ask for a code, please let us know so we can assist further with the Remote USB unlock process. Our aim is to provide you with a positive experience and ensure that your Samsung Z Fold4 is successfully unlocked.
Best regards,
Charlotte
They have reasonable prices to unlock your phone, and the estimated time that they give is accurate. Sometimes, the process time is shorter than estimated time. So I highly recommend this to anybody that needs their phone unlock.
Hello Naya,
Thank you so much for taking the time to share your positive review! We're thrilled to hear that you found our pricing reasonable and our service time estimates to be accurate – or even faster than expected. It's great that you would recommend our services to others. If there's anything else you need assistance with regarding your Samsung Galaxy Z Fold 3 5G, feel free to reach out. Enjoy the freedom of your newly unlocked device!
Warm regards,
Charlotte
Got my iPhone 15 unlocked, was expensive but that's the only way, don't fall for the gimmicky low cost ones, they don't work.
Hello Ariel,
Thank you for sharing your feedback and I'm delighted to hear that your iPhone 14 Pro Max is now unlocked. It's great that you acknowledge the value of a reliable service, even when it may come at a higher cost. We strive to provide effective solutions that stand out from less dependable options.
If you ever need assistance in the future or have any more questions, feel free to reach out. Enjoy the freedom of using your unlocked iPhone!
Best,
Charlotte
Big mistake trying to get my phone unlocked through this. Phone never asked for a code and so now I would have to get a USB whatever you call it which costs 193.00 dollars? Are you kidding. What a scam. My bad for not reading all the refund policy. Never would have do e this. Now I am out of 80 dollars. For nothing. Beware stay away from this. Call your phone provider they will do it for free. My mistake was for not calling my provider first.
Hello,
I'm really sorry to hear about the frustration you've experienced with the unlocking process. I understand how this situation can be quite disappointing, especially when expectations don't align with outcomes.
Our service does rely on customers ensuring that their Android phones prompt for an unlock code with an incompatible SIM inserted before proceeding with the purchase. This is mentioned in our terms and conditions. I apologize if this wasn't clear or if it wasn't checked before the payment was made. As you've noted, we do offer a Remote USB unlock service as an alternative method, but I understand that the additional cost may not be what you were anticipating.
While I understand that calling your provider is an option, our services provide value through convenience and the ability to unlock devices across different networks, especially for those who might not have the option to unlock their phones directly through their providers.
I’d like to help make this right for you. Could you please get in touch through the Live Support on your tracking page with your IMEI number? Our team would be eager to address your concerns specifically and see how we can assist you further. Without your IMEI, it's challenging to address your individual case, but we're here to help you through the next steps of the process.
Thank you for your feedback, and we hope to resolve this to your satisfaction.
Best regards,
Charlotte
I purchased a phone in one country without realizing it may not work in my country of residence. Direct unlocks sorted my issue a very quick and professional manner and I was able to use the new purchase. Phone has continued to work unaffected,
Hello G Temple,
Thank you for taking the time to leave us your feedback. We're delighted to hear that your issue was resolved quickly and that your phone is functioning well in your country of residence. Our goal is always to provide efficient and professional service, and it's great to know that we've met your needs.
If there's ever anything else we can assist you with, please don't hesitate to get in touch.
Best regards and thank you for choosing our service!
Warm wishes,
Charlotte
Tudo ocorreu ok, satisfação garantida, estou feliz com meu iPhone funcionando perfeitamente
Adorei. A princípio fiquei preocupado, mas logo percebi o profissionalismo e atenção da equipe em minhas dúvidas
A princípio eu não conhecia, pesquisei e contratei o serviço. Não me arrependo, pois resolveu meu problema
Eu realmente pesquisei e me convenceu que era o melhor no mercado
Olá Fabio, muito obrigado pela sua avaliação maravilhosa! Estamos felizes em saber que seu iPhone 14 Pro agora está funcionando perfeitamente e que nossa equipe conseguiu resolver suas preocupações. Sua decisão de escolher nosso serviço significa muito para nós, e estamos felizes em poder ajudar a resolver seu problema de desbloqueio. Se você tiver mais alguma dúvida ou precisar de ajuda no futuro, não hesite em entrar em contato! Atenciosamente, Charlotte
This is a scam. Please don't waste your time or money by visiting this site. Nowhere on their advertising page does it mention that you will be charged an additional $50.00 to complete the service. When I asked for a refund, they hit me with some nonsense about agreeing to the terms on the checkout page.
I am extremely disappointed at this slick way of tricking people into spending some initial money upfront while charging you an additional fee to complete the full service.
Hello,
Thank you for taking the time to share your feedback with us. I'm really sorry to hear about the confusion and disappointment you've experienced with the additional charge. I can understand how frustrating unexpected costs can be.
To clarify, the eligibility check is a separate process that is necessary to determine if the phone can be unlocked, and this cost is incurred at the beginning of the service. If the phone is eligible for unlocking, there is an additional unlocking payment required to complete the service, as outlined on the checkout page before you complete your purchase.
We always aim to be transparent and provide all the relevant information upfront, so our customers can make informed decisions before proceeding with any service. If there's anything further I can do to assist you and improve your experience, please let us know. We value your patronage and are committed to ensuring your satisfaction.
Best regards,
Charlotte
Al principio pensé que no funcionaría el desbloqueo pero me dejo muy satisfecho el profesionalismo con el que hacen el proceso es muy bueno. Lo recomiendo
Fue muy eficaz. Solo es de esperar los horarios de atención y estar pendiente cuando el técnico lo indique para llevar a cabo el proceso de desbloqueo asistido por USB
Porque vi la opción en internet y me pareció muy confiable por los comentarios y buenas reseñas
Porque necesitaba resolver el problema de bloqueo de mi teléfono
Hola Geovany, ¡Muchas gracias por la maravillosa reseña! 😊 Nos encanta saber que nuestro servicio le pareció profesional y eficaz. Su satisfacción es nuestra principal prioridad y nos alegra que el proceso de desbloqueo remoto de USB haya funcionado bien para usted. Si alguna vez necesita más ayuda o tiene más dispositivos para desbloquear, no dude en comunicarse. ¡Estamos aquí para ayudar! Saludos cordiales, Carlota
The unlock was performed faster than I expected and everything was done correctly the unlock worked correctly and now my phone is unlocked I am so happy thank you again I will definitely recommend you to anybody that needs an iPhone unlocked.
A+++
Hello Victor,
Thank you for taking the time to share your positive experience with our service! I'm delighted to hear that your iPhone 15 Pro Max has been successfully unlocked and that you're pleased with the speed and accuracy of our work. Your recommendation is greatly appreciated, and we're thrilled to have been able to assist you with your unlocking needs.
If you have any further questions or know someone who could use our services, please don't hesitate to get in touch. We're here to help!
Warm regards,
Charlotte
The experience was great. The instructions of what to do next were thorough. I would recommend this service to unlock your phone.
I read the reviews and was pleased.
I needed to unlock a iPhone I had acquired from my son, so I could have it for my personal use.
Dear Debora T Walker,
Thank you so much for taking the time to leave us your positive feedback! We're delighted to hear about your great experience with our service and that the instructions provided were thorough and helpful. It's wonderful to know that you would recommend us to help others unlock their phones for personal use.
If you ever need assistance in the future or have any friends or family looking to unlock their devices, we're here to help. Enjoy the freedom of your newly unlocked iPhone 11!
Best regards,
Charlotte
Gain trust and grow your business with customer reviews.
Unlock your phone with us using our status as a Technology Recycler to get the unlock done quickly and efficiently. Unlocks straight from the carrier, fully legal and compliant.
Olá Manuel Araújo, Muito obrigado pelas suas amáveis palavras e por reservar um tempo para partilhar connosco a sua experiência positiva! Estamos entusiasmados em saber que você considerou nosso serviço a melhor escolha e que podemos ajudá-lo a desbloquear seu iPhone XR com sucesso. Seu feedback e confiança significam muito para nós, principalmente considerando suas dúvidas iniciais. Se precisar de mais ajuda ou tiver alguma dúvida, não hesite em entrar em contato. Estamos sempre aqui para ajudar! Atenciosamente, Carlota