Direct Unlocks

Excellent and reliable service and I will recommend everyone to use this despite of searching other online services. My experience is very satisfactory and will look forward using this again. Keep up good work.
Hassan Zafar

Absolute scam. You pay for what you think is the unlock, only to find out an additional fee is needed to complete. This is not made clear when purchasing, it is intentionally misleading, and customer services were unhelpful. Just avoid, I wish I had.

Don't go anywhere near them. Paid £19.99 and was told my phone would be unlocked within 24 hours. Two weeks later and still nothing. They have no customer services line... all you can do is email them and they don't reply. They reported me to trust pilot for my previous review as I had used the words scam and gangsters. I have had to amend that review and of course I'm in no way suggesting they are gangsters or scammers. However, they have taken my money, not delivered any service, refused to communicate with me (however they have the time to complain to trust pilot) and have not refunded my money so I will leave it up to you to decide how you would describe them.

The team unlock my iPhone 5 from US T-mobile carrier. The unlocked done after 6 days, after update the phone works excellent. The only bad things, i paid the pre-order and they told me will unlocked between 24-72 hours. Good work continue like that.

I had a phone that they say they could not unlock; even after they have guaranteed it so. Now they wont give a refund just a credit voucher to use against their "'premium" service that should be online in 30 days. Absolute rip off

I purchased a unlock for my Samsung on 1/26/20. They said I actually purchased a preorder. Still nothing after 3 weeks. I was ripped off and mislead. I really hope someone can get them shut down to prevent them from stealing anyone else's money.

I sent the unlock request on a Friday lunch time and the phone was unlocked within the 48 hour typical time frame (excluding weekend)! The team kept in touch and updated me regularly. Very pleased. Would use again 100% thanks everyone at iPhone unlock

I wanted to get my iPad iCloud activation taken off and like it was stated on their website they would go £19.99. Then couple days later they said it was cost another £39.99 so I paid that too. After couple more days they said my iPad was reported lost/stolen. I called apple and asked them to make sure and they said it's not reported lost or stolen. Officialiphoneunlock never responded to 4 of my email nor answered my phone calls. I called them everyday for a whole week Monday thru Friday. I will never use this website and again tell all my friends and family to stay away

Terrible, horrible.
I'm almost 50 days old with my phone locked. You pay for a service that is not met. They provide you with fast track which is a faster service. Does not work. Misleading advertising. Guys don't waste your money on this site

I paid both fees (in total $80) and my phone was submitted to be unlocked on 3/12/2020. It still hasn't been unlocked and if you email their customer service (shout out to luke) they will respond with a generic response and disregard any questions you may have. Sometimes you won't get a response. Oh and according to their terms and conditions you can request a refund after 30 days (if it's not completed) I can confirm that this is a lie. Please see images to how they respond to a refund request. Oh and their reviews appear positive because they flag negative reviews and try to get them removed. You'd have more luck asking a potato to unlock your phone.

It's a SCAM
This unlocking phone company is a total scam! I paid an exorbitant fee in advance, promising my phone would be unlocked quickly, but it never happened! Also, their customer support is terrible, and they don't offer any money-back guarantee.

Worst of all, I found out that cell phone companies can directly unlock phones after 60 days of continuous payment. It is a much more straightforward and reliable process, and I should not have wasted my money on this scam company!

I would not recommend this unlocking phone company to anyone. It is a complete waste of time and money. Please don't fall for their trap, and do your research before trusting a company to unlock your phone!

I have to say that after reading some of the reviews I was a little apprehensive about the site, however all of that was soon put to rest. This business does exactly what it says it will, clear communication and regular updates sets your mind at rest and I got a personal email advising they were sorry that my phone was taking a little longer than usual, the email confirming the phone was unlocked came two days later, fantastic and well worth the wait

I used this website to unlock my phone from EE Network, I've waited 7 days and it's still not unlocked! I have contacted my bank for my money back (luckily I purchased on a credit card) and reported this as a scam.

Don't trust these cowboys especially Luke, they will charge you £23 after you have paid that they will then ask you for more money. After a week they will tell you unlock overdue and refuse to refund your money. Its s complete scam. I have today reported them.to trading standards and waychdog
They checks they claim to do its all a sham. I am filing multiple complaints against them. You took £53 from so simply unlock.or refund. SCAMMERS

I bought an apple handset from a reseller for the first time. After using for few days the phone got locked. I read reviews that Official iPhone Unlock can help and if not they refund the amount. I paid 20 GBP at first as pre-order. Their website said, they will get back with an estimated price. I waited for 2-3 Days but no reply. Since I had already paid that amount I trusted them to pay more 25 GBP to fasten the unlock process.

After about 5 Days I received a message from them that the icloud cannot be unlocked as it is blacklisted with Apple and we won't return your money as we incur charges. I asked them to deduct the charges they incurred for filing but refund the rest amount. But they did not reply back. Duped of 55 GBP and the phone. I confirmed I was okay if they deduct 5 GBP as their filing charges etc. and return remaining 50 GBP to my card but I received no reply and not a refund.

IMEI - **************

My phone is paid off, not on contract and no outstanding balance. Should be easy to unlock. Now they are trying to charge me a total of $200 to unlock my phone. Hell No! Do not use this service its a complete waste of time and money!

1. Price offered is not what is actually charged. After 24 hours they ask for more money; 2. After you hand out more money an automated timer that adds 1% everyday kicks in and slows the process in a manner that the time frame for a complaint with your bank is no longer available. MOST IMPORTANT 3. They stop responding emails and you DON'T get the phone unlocked. Stay away from it!

I paid $20 at first to have my phone unlocked, and as many people have mentioned there is an extra $40 fee. I paid this and was fine with it and i received an email saying the unlock would finish in 1-30 days. It has now been over 90 days and i have still not gotten my phone unlocked. It is extremely frustrating and i have emailed the company several times. Some of my favorite emails they completely ignored and others were given the exact same automated response. This company is a scam and has awful customer service. Do your self a favor and try another company.

I have paid for an unlock. The time frame is way gone and they are not replying to my emails nor refunding me. I want my money back. It's £50. They even charge you in two payments. This site is a big rip off and I want my money back.

Poor service with no customer service, paid over £50, was told maximum timeframe was 10 working days, the tracker stopped at 99% complete, I made contact once the 10 working days had pass and no response, this was over a week ago, I have tried to get in contact everyday since and haven't received one response, scam

Do not use this bogus service to unlock your phone, it's a complete scam. If you have never had your phone unlocked before and don't know the going rate (£20-£30), this might be quite easy to fall for!

I paid £23 and received an email later that day telling me I had to pay a further £48 to 'release the unlock'. This is an absolutely extortionate amount of money to be charing for this service, especially given that they claim on their website to be 'reasonably priced'. I was refused a refund on the basis I was told about the extra charges upon checking out, which I was not - I even sent them screenshots of the checkout page to prove it which they completely disregarded.

Their website is full of misinformation, false advertising and is even displaying a bogus Trustpilot rating. They are in direct violation of Customer Protection from Unfair Trading Regulations and I have reported them to the relevant organisations.

These are the real scammers!
I would like to write about the scammers directunlocks. On March 25,2021, I went to this site to unlock my iPhone 11 Pro 256 gb, imei **************. I paid 2 amounts of $ 36 and $ 28, I received a link to my email to track the unlocking of my iPhone. After more than a month, the phone is still not unlocked, they refuse to make a refund! These are the real scammers! Do not contact them, you will lose money, time and nerves!

Yes, paid for the privilege of telling me whether unlocking was possible. They told me 'Yes', so I paid the further amount for the unlocking details (end of August 2022). 9 September they emailed to say the carrier didn't have the unlock code, so had requested it from the manufacturer. Chased for updates 30 September, 28 November, 19 December and 10 January 2023. No responses to any of these chasers. Terrible. Avoid