Direct Unlocks has a rating of 3.8 stars from 3,310 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Direct Unlocks most frequently mention great service, sim card, and time frame. Direct Unlocks ranks 1st among Unlocked Phones sites.
Direct Unlock provided excellent service! They unlocked my phone quickly and efficiently, delivering results in less time than expected. The process was smooth and hassle-free, with great customer support throughout. I highly recommend them for anyone needing a fast and reliable phone unlocking service. Absolutely worth it!
Took over 20 DAYS to unlock! And spent the 100 to get it unlocked immediately. And bc of the longest waiting time. I now have unlocked my phone for no reason. So direct unlock wasted my time and my money. Sent multiple emails stating that the almost month wait was too much, and wanted a refund but was declined! 0/10. Had to put one star just to even write this review but that's the only reason I put one star. Highly disappointed and definitely not satisfied.
According to this scam of a website you pay 23.99 to unlock a device. What the website fails to be clear about is that this is a pre check fee.
Then you receive a follow up email stating you need to pay even more.
I'm astonished that a circus like this is allowed to do business. Stealing through means of deception in a time when many of us are struggling.
Paid almost 100.00 nothing yet! I want my money back or unlocked it doesn't state how long it will be just non. Through whenever that's not an approximate time only days of the week you work.
Geesh I cant believe I fell for this Scam!
At first I was so unsure if this was a legit website! However I purchased the unlock for £19.99 which said it took 24/72 hours. 48 hours later the first part had unlocked and I had an email to say that was a pre order and I had to pay an additional £39.99. Apparently it said it at the beginning but I never seen that. The unlock took much longer than advertised as it ended up taking 10 working days from purchase as their supplier had a backlog but they did keep me updated by sending emails every couple of days. However it was quicker than I was informed from several phone shops and it was less hassle than going into an actual shop. I would use this service again.
The scam company IPhone Unlock UK uses NOCHEX for their merchant provider. Go to: https://support.nochex.com/kb/faq.php?id=230. Explain your situation and they will contact them on your behalf. DO NOT fall for the voucher. It is a scam. They will send you automated emails no matter what you put in your email. Their services do not work so go to the website and see if you can get your refund. If all else fails, go to your bank and file a claim.
Good service but it costed me almost 80£+ to get my iPhone7 unlocked... that's almost the price of a brand new phone. Also, you don't know how much you need to pay up-front which is very annoying... so overall I have mixed feelings
Stay away from these rubbers! They cheat and do Nothing!
I have ordered Activation lock to be removed and paid initially 20 usd after that they ask another 40 usd and they did nothing. Instead they lie that give voucher (you don't receive any copy of it) and they run. This is FAKE site! Be Aware!
I had ordered unlocking service in july 2019 & till jan 2020 nothing yet.
It was suppose to be 30-45 days process.
Initial 20pounds & later 40 pounds to confirm & finish processing the order.
"Nochex" does not help after staying in touch with them via several emails & at last they said nothing can be done from their side.
They keep saying please wait.
Can somebody take some serious action against this website & shut them down please
When you pay for the unlocking, they will send you an email stating they checked your fone and demand another payment again after that. Meanwhile u paid for the unlocking but they will claim they run a check on your fone only to see if it was blacklisted for that ridiculous amount. Please stay away from them. They are scam and not legit.
At first I was a bit skeptical, thinking is it worth the gamble, but I went ahead and took a chance. To my astonishment, my phone is unlocked. I am very happy and would recommend this company to anyone who is interested in "unlocking" their phones. Great job, very quick, very happy.
Take care,
Asm M
Don't believe the positive reviews, it's really a scam. Paid £70(£19,99 upfront) and then after 10 day Stephanie emailed me that the phone was barred/lost/stolen, which was not true, i've checked this 3 times before i submitted the IMEI to officialunlock.co.uk... I hope they suffocate very slowly... BTW Stephanie who is emailing back is infact a huge paki from Belize...
Read the small print. Say's from £19.99 which means that's just the 1st payment as you'll definately be asked to pay more so beware. Icing on the cake for me was it took more than 3 weeks for the unlock with regular pathetic & automated excuses about backlogs due to the ifone 6 introduction. When you'd paying nigh on £50 that's no where near good enough. Feel ripped off
Terrible customer service and blatant hidden charges! Steer clear!
They quote a lower price to other companies online, hence the reason i went for it. Unlocking my iPhone for £19.99 instead of £35 everywhere else.
Then they email to say that an addition payment of £50 is due to finalise the process! I was shocked.
I emailed them to get a response, as i wanted to cancel it, but didnt get a reply. I then went trolling through their terms and conditions to find that they essentially blacklist devices that stop half way through the process, so if you dont make the additional payment, my phone would have been useless on any carrier, not just the one it was purchased on.
I'd never use it again and recommend everyone steers clear!
Is about 4 weeks actually and the meter that they have at their website stop on the day 2,
I sent a email to them and some Tim replay me telling me that I need to wait 2 days more.
But those 2 days already passed one weak ago. I already pay $25 then they asked me to pay $39 US dollars more.
I am here not for the money. I just angry that they are scamming people.
Products used:
Unlock SIM phone service
Used officialiphoneunlock about four or five times and wouldn't hesitate to use them again.
Best cost wise for a full factory unlock, dead easy to deal with and always get email updates on progress.
Five stars from me.
They charged me initially $28 then $40 for the further process. Finally they offered me premium service worth around $90 and I had to pay.
I had placed order on 18th Feb 2020. Today already 60 days passed and as per their order tracking section process time is over, it shows 100% completed. Unfortunately unlock is not done and No response from luke.
I hope, I will get full refund.
Reply to Direct unlock:
1. After two continues payments, you did not realize that this phone is lost OR not.
2. Here is your words to grantee unlock:
Hi Luke,
Thanks for offering premium service. And I would glad if you can remove Icloud from my iphone... however, Are you sure? This premium service can be unlock Lost/ stolen device?
Please advise
Thank you
Direct Unlocks
Tue, Feb 18,3:58 PM
To me
I can assure you the premium service will unlock your device
However if this final stage fails we have a full refund policy
Kind regards
I have an IPhone 5C and it was unlocked Vodafone UK within days! They sent me an email after weeks saying my phone was unlocked.
Highly recommended you choose this company!
Great Support!
Happy!
Will use again!
They advertise an overpriced unlock process within 48 hours. I am waiting now over a week and I don't know how long it will take to get one single Iphone unlocked. Very Disappointed. I wouldn't recommend it.
I've unlocked around 5 iPhones with OfficialiPhoneUnlock.co.uk and this was the quickest they've done it (3 working days). In my experience the lead times for unlock are unreliable, but you're pretty much guaranteed an unlock and the price is definitely the cheapest, so I always come back here.
Like many others I was surprised that the first £24 payment was just an "elibility check". But having paid that it then felt like money down the drain not to pay the additional £33 (ouch!) for the actual unlock code. It took 6 days for the code to arrive, which didn't work. I sent a video to the company as requested in such instances, but have heard nothing back after 2 weeks despite 3 follow-up emails. I have now referred the matter to my credit card provider. If the reviews are to be believed, then there are many happy customers out there with unlocked phones, but there are also many others like me who have paid out over the odds and got nothing in return.
No response to any of my emails. No other means of contact
This company is an absolute 100% scam. They ask you for a payment to send you the unlock code and after paying the $28.99 instead they send you an email which had a link which takes you to another page asking for another $50 as "final payment" before you get your code. Maybe after you pay that there would be another screen asking for "final, final, payment" to get your code. They F*d me out of the $28.99 but they will never get another cent more from me. Consider yourself warned.
Scam system. Tricks you into paying £20 upfront, say they don't refund this, then hit you for more after. Say it's in the fine print, in the T&Cs and FAQs. Who looks there for pricing? I ordered the unlock over a month ago. No communication about the delay unless I emailed for an update. Finally got it, and it does work, but I probably would have had the same success directly with Vodafone--I used this service because it promised to be faster.
Website offers to unlock your phone in 48 hrs, i paid around it's been a month and nothing, the fake timer keeps loading at 99% and stays there, I've emailed a couple of times with same exact reply (probably a script). This site is a fraud. This company one year ober they unlock my phone lun nena the ma nu
Tip for consumers:
This company big scam company
Products used:
Website offers to unlock your phone in 48 hrs, i paid around it's been a month and nothing, the fake timer keeps loading at 99% and stays there, I've emailed a couple of times with same exact reply (probably a script). This site is a fraud. Big scam company big scam
This unlock took over 4 weeks to complete
This was despite various promises/guarantee that it would be done. Always a 3rd party issue and no one even called or answered my calls. Unlock did eventually complete
Bunch of liars! First they charged me $28 to unlock then while computer generated system that shows you that work is in progress they ask for another $50 that i paid. Then 2 days later while comouter generated clock they use they ask for $200. Phone is not worth that! They are liars! I tried to contact them they refused to do anything but sent some of their policy on no refunds. No work was done at all phone is still sim locked. So far out of $79 and nothing. I contacted my credit card fraud department and explained that they will not refund and did not do any work. I filed chargeback with my bank! RIP OFF COMPANY STAY AWAY!
"WARNING" please stay away from this guys. They requested first payment of $28 to unlock my phone which I paid. They came back again to say my phone is top of the range and they requested additional $42 with guaranteed to unlock my phone and no further payments. I paid that too. Finally I got an email from them saying unfortunately they are not able to unlock it and they provided me with $50
Credit note. Where would I use that credit note on their site. Stay away guys it's a scam scam scam…….
Unlock your phone with us using our status as a Technology Recycler to get the unlock done quickly and efficiently. Unlocks straight from the carrier, fully legal and compliant.
Hi, sorry to hear that you are not happy with the service that you received, I can assure you that our site is not a 'scam' as you put it, the website has been in business for over 8 years and we have unlocked thousands and thousands of devices. You only need to see other review sites for legitimate reviews about our services.