Direct Unlocks has a rating of 3.9 stars from 3,306 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Direct Unlocks most frequently mention great service, sim card, and time frame. Direct Unlocks ranks 1st among Unlocked Phones sites.
Direct Unlock provided excellent service! They unlocked my phone quickly and efficiently, delivering results in less time than expected. The process was smooth and hassle-free, with great customer support throughout. I highly recommend them for anyone needing a fast and reliable phone unlocking service. Absolutely worth it!
Took over 20 DAYS to unlock! And spent the 100 to get it unlocked immediately. And bc of the longest waiting time. I now have unlocked my phone for no reason. So direct unlock wasted my time and my money. Sent multiple emails stating that the almost month wait was too much, and wanted a refund but was declined! 0/10. Had to put one star just to even write this review but that's the only reason I put one star. Highly disappointed and definitely not satisfied.
Cheating. They do nothing but Cheating in a polished way. I paid around 23 dollies first and later they sent a mail saying I need to pay 25 dollors more. After that nothing happened and no response at all. DON'T BELIEVE DIREXT UNLOCKS. BEWARE OF THIS FRAUD company.
The code unlocked my phone perfectly, I've yet to update my phone with the new software so I'm unsure if the unlocking will survive an update but from being locked to O2 I can now use my phone with a Chinese SIM card with no trouble!
I submitted my iphone unlock request to them last year and paid around 30 GBP to them. After two weeks I got a reply that my iphone is still in contract or blocked by the carrier. They asked me to provide them a proof that my mobile is not in contract and is not blacklisted only then they will give me a refund. They told me that I can use their premium service by paying 70 GBP more to get my iphone unlock or I can use this amount to unlock any other iphone by just entering my email address during payment.
After getting this email I provided them proof of my ownership and also that my phone is not in contract but I didn't get any reply from them. I also send them reminder for twice but couldn't work.
After that I decided to use that amount which they have credited against my email ID to try for other iphone. At the time of final payment when I entered my email ID I got a notification that "The email address does not appear to be working - have you have typed it correctly?" what the $#*! is this. Can anyone tell me what I can do now? Is there any way to get my money back and how can I report a complaint against them?
Please be advised https://www.officialiphoneunlock.co.uk is not a company! They take customers money and don't Follow through with what they sale! The customer service is the Worse! Been trying to find out what happens with the service that I purchased never hear from them! $250 usd gone! Please Shut them down! Porfavor no hagan negocio con esta compañía toman el dinero y no desbloquean los celulares! Ladrones! No devuelven el dinero!
FIRST OFF, I DONT EVEN KNOW WHY IM GETTING THIS EMAIL TO DO THIS REVIEW IF I STILL DONT HAVE AN UNLOCKED IPHONE.
THE CUSTOMER SERVICE SUCKS. THEY DONT KEEP U UPDATED ABOUT UR PHONE BUT THEY QUICK TO TAKE UR MONEY. I BEEN ASKING FOR A REFUND AND STILL HAVEN'T RECEIVED THAT.
I WOULD NOT RECOMMED THIS SERVICE TO ANYONE AND I STILL WANT MY REFUND FOR UR SLOW, UNRELIABLE, FALSE ADVERTISING SERVICE.
ONCE AGAIN, THANKS FOR NOTHING AND PLEASE PUT MY REFUND + THE $5.00 FOR MAKING THIS REVIEW.
I didnt catch the fine print on the first page of the initial unlocking. You should really put the total cost up front. But I am pleased with the outcome and total cost.
Thank you
Google search and ratings
I was charged for service that you didn't complete. Paid for three only one was unlocked. The other two ATT unlocked. After waiting on hold for hours.
Thought the cost of 29.00 was a reasonable cost. Then I seen the add on prices. Paid that cost then received nothing.
This is the second ond time using this site to unlock phones it's is simple and fast, both times I was quoted up to 3 days for the phones to be unlocked, both were completed within 24 hours.
I have 18 screenshots and an email to demonstrate the entirety of their marketing is fraudulent and deceptive. The use a 2-step process, the first one costs $26 to ascertain whether your phone is eligible to be unlocked, and the second one is $64 for a 'remote' unlock that's supposed to be either instantaneous or within 24 hours. After 4 and a half days of complaining, they sent me 4 codes, instructing me to not only input the codes (i.e., not a remote unlock), but they asked me to take a video of me entering the codes, something they never mentioned prior to me paying the $64. They charged me $26 to determine my phone was eligible for unlock, and they use AT&T's logo on their website, and I told them that AT&T refused to let tje phone be unlocked until I had 6 months service on it, but they rebutted me by saying I was required to provide a video ofbthe steps I took tonperform my so-called 'remote' IMEI unlock on my phone 'instantaneously.' It was a waste of 6 days of my time and nearly $100.
All they did was refer me to obscure fine-print disclaimers contained somewhere on their website, bug which disclaimers were not part of the ordering process
Because they were the top-ranked ad on Google and they said their product had a 100% money back guarantee. More importantly they advertised a remote unlock based on my IMEI and advertised they could unlock any phone
I immediately needed my phone unlocked and wasn't aware that it could potentially take almost a week, of bat the site is a fraud
Estoy satisfecho con el servicio ya que fue seguro y rápido vale mucho la pena el costo del servicio.
Por recomendación de at&t
Por qué lo ocuoaba para desbloquear mi teléfono
Work well. A bit disappointed by the "reserve your unlock" fees. Was hard to see that I had to pay a first time to reserve it and then really pay for it.
They really do deliver right on time unless you ordered the wrong service. Right after payment confirmation, their service didn't exceed the time they said it would take to unlock my iPhone.
More than 2 months since 22 December they informed me that my unlock is ready but I have to pay 42$ before release and since that no unlock no response no refund
I was skeptical at first but checked the reviews and seen all the good reviews... These guys are for real! Unlocked a phone that I couldn't get unlocked! Thank you so much
Seen your advertisement online and checked it out
Stepped out on faith!
Hi all i recently used this site to unlock my sons iphone 4 and i found it quick and easy to use and very effective.
Phones now fully unlocked and used daily on another network.
I paid the premium 104.00 total for unlock through at&t and received and email telling it was officially unlocked and I go to my cell phone company to put in sim and it's not unlocked!
Placed 15th of January order id *******
Four mont pass now
Still no my refund
They did not ck my phone they never responded for my emails
Can you please refund I paid 19.99 as pre order then asked another payment of 42USD
I paid that too
Totally 62$
Now or percentage meter expired now I want my refund be genuine an refund my money please
Don't ask for further payment because already I made both payments
I am request you to refund my money as a genuine company
Please refund my money
Regards
Thank you very much for helping me out to unlock my phone!
Hello Noemi,
We're delighted to hear that your Galaxy A32 5G has been successfully unlocked from the T-Mobile USA network! It's great to know that you'll now have the flexibility to use your phone with different carriers.
If you have any further questions or need assistance with your unlocked device, please don't hesitate to reach out. We're here to ensure you have a smooth and enjoyable experience with your newly unlocked phone.
Thank you for choosing our service, and we hope to assist you again in the future!
Best regards,
Charlotte
Wonderful Company, excellent service. I recommend trying for your own unlock needs.
Hello Michael Jackson!
Thank you so much for your kind words and for recommending our services. We're thrilled to hear that you had an excellent experience with us. If you ever need assistance with unlocking another device in the future or have any inquiries, please don't hesitate to reach out. It was a pleasure serving you!
Best regards,
Charlotte
At first I was very skeptical on this as this would be my first time to have my KDDI iPhone 6Plus unlocked. I love the service as they give me regular updates as for the status of the service i purchased. They delivered within the time frame they have mentioned on their mails and website ( time frame: 5-15 working days ~ But i got mine in 7 days) GoodJob!
I requested an unlock service for my IPhone 5 locked to Sprint and they claim that once my Iphone was unlocked it could be used at any carrier. GUESS WHAT? When I received the email confirming that my iPhone was unlocked I put a seem from Tmobile and my iPhone DID NOT recognize the sim and it would ask to insert a compatible sim card (Sprint sim card).
I sent an email to the unlocking company letting them know that my phone was locked still and they replied back saying that my phone was Unlocked.
There's a disclamer about unlocking a phone, but my phone DIDN NOT apply to that disclamer since my phone imei is clean and is not reported lost/stolen and it is not blacklisted.
They are asking me to use a "non US" sim card to activate. Meaning that my phone can't be used at the US. Why would I unlock my phone to use it outside the US?
Stay away from this website.
Unlocked a hand-me-down iPhone4 (O2) without a hitch and within the three days promised, allowing me to choose a more cost-effective service provider.
Don't do anything with this company! They'll rip you off your money and when you try getting your money back, no response to your queries regarding your payment or anything!
They are not what they say they are and they are nothing but scammers ripping people off their hard earned money. DONT DO ANYTHING/BUSINESS WITH THE COMPANY! THEY ARE SCAMMERS!
I have tried several services to unlock my iPhone, and one of the best service providers is OfficialiPhoneUnlock.co.uk. The most simple and effective way to unlock locked handset.
Unlock your phone with us using our status as a Technology Recycler to get the unlock done quickly and efficiently. Unlocks straight from the carrier, fully legal and compliant.
Hola Viviana, ¡Gracias por tomarte el tiempo de dejar una reseña tan positiva! Estamos encantados de saber que nuestro servicio le resultó seguro, rápido y valioso. Su satisfacción es nuestra principal prioridad y estamos encantados de poder ayudarlo a desbloquear su iPhone 14 Pro Max. Realmente apreciamos su negocio y la confianza que usted y AT&T han depositado en nosotros. Si necesita más ayuda en el futuro o tiene amigos o familiares que desean desbloquear sus dispositivos, no dude en comunicarse o recomendar nuestros servicios. Un cordial saludo, Carlota.