- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Direct Unlocks has a rating of 3.9 stars from 3,306 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Direct Unlocks most frequently mention great service, sim card, and time frame. Direct Unlocks ranks 1st among Unlocked Phones sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
22,048 reviews
Direct Unlock provided excellent service! They unlocked my phone quickly and efficiently, delivering results in less time than expected. The process was smooth and hassle-free, with great customer support throughout. I highly recommend them for anyone needing a fast and reliable phone unlocking service. Absolutely worth it!
Took over 20 DAYS to unlock! And spent the 100 to get it unlocked immediately. And bc of the longest waiting time. I now have unlocked my phone for no reason. So direct unlock wasted my time and my money. Sent multiple emails stating that the almost month wait was too much, and wanted a refund but was declined! 0/10. Had to put one star just to even write this review but that's the only reason I put one star. Highly disappointed and definitely not satisfied.
(I have a child in Cloud iPhone is locked) 5S.(IPhone 5S can put off the power.). My iPhone is unlocked phones.
Kt.
What I kt Lohan is to refund to operate the program. Thank you.
It took longer than I thought but I'm definitely happy my phone is now unlocked.
Very helpful
They stole my money don't buy anything from them!
I first made the payment of $28.99 and received the following message:Unlock codes are ready
Thank-you for ordering your unlock codes from DirectUnlocks. We are pleased to inform you that your handset has passed the unlocking eligibility checks and the unlocking codes for your Poco X3 NFC **************), currently locked to MetroPCS USA, are now ready.
To release the codes for your device, please make the final unlocking payment of $45.00
Then they say my device is perfectly compatible and i have to pay another $48 for them to unlock my device.
So i went there and paid another $48 guess what. A day later they send me a message saying they couldn't unlock my device and won't return my money, they gave me a gift card with the amount I spent to spend on their website! I don't want a gift card I want my money back! This is a scam don't buy anything from them, theft. I'm going after my rights!
They make you pay the full amount by saying that all the information is correct and your device is perfect for unlocking and then they steal your money! And they give you back in the form of a gift card to use on their $#*!ing website! I'm going after my rights and I'm going to cancel the operation at the bank.
Hello There, everyone who has been a victim of this company like me. I paid them 110 Pounds using my Credit Card and waited 50 days for the Service.
The company scammed me twice and asked me to Pay twice for their Premium Service and I never Got any Service or my iPhone Unlocked.
They are really big time scammers, frauds of all time and a bunch of Aholes... who unlocks 1 out of 10 phones and ask the user to their other division of Trustpilot to leave positive reviews over there.
Also, when you leave a bad review on TrustPilot, they will delete your Bad Review saying, the review is not under compliance of this website.
Report your Fraud to http://www.actionfraud.police.uk/
And also to the Payment Gateway they are using, so that the Payment Gateway receives so much real complaints about this sucking Company they they have to Stop Working with them and List this company as a Scam.
Do Action and help save others to become a victim of this company. I am getting my Money refunded back and the Payment Gateway (nochex) is helping me out to get it refunded back.
Do Action and Let's Beat the $#*! off of these Bastards...
They are big scammers. I have ordered 2. One for iphone 4 and another for iphone 4S. Both time they revert through an email that it is blocked and to unlock it they ask for another 70 pounds. In the initial mail they have shared one URL "cleancheck.me" where it shows if it is CLEAN or BLOCKED. I was shocked when i have check the status of phone blocking before my 2nd order which shows it is CLEAN but later it shows BLOCKED after their reply. COMPLETELY FRAUD. My negative review on their trusted review site is always come on top with keep changing date. Well PLANNED SCAM
Payed lot of money for nothing took phone to phone shop cost £7 to do
Hi Mr Howells,
Thank you for your feedback. We understand it can be frustrating when things don't go as planned. It looks like you've already made payments for the Eligibility Check and Standard Unlock for your LG M200n. We really appreciate you choosing our services for this.
I noticed you mentioned your order status is "Awaiting Payment for Remote USB Unlock." This final step is necessary to complete the unlocking process for your device. Although you've encountered an alternative solution, we truly believe in the value of the service we provide, which is designed to be convenient and comprehensive, eliminating the need to go to a physical store.
Our team is here to support you through the Remote USB Unlock process to ensure your phone is fully unlocked. If there's anything we can assist you with, or if you'd like to continue with the remote unlock with our expert technicians, we're ready to help.
Warm regards,
Charlotte
Direct Unlocks Support Team
OfficialiPhoneUnlock.co.uk this sait Scam ppl in 4 steps
Stop one: They say this will cost you £ 19.99 and in 2-5 days
Step tow: They say this will cost you £ 30 after full payment Three 49.99 send mail and 5-10 days It will take time or more
Step Three: send for you your imei is Lost/Stolen. And can check whit this link http://cleancheck.me fack sait and you check ans see your imei is Lost/Stolen but whit other site and you can see dour divice is clean
Step4: riceve you email and you see this Sentence There will be a premium service coming soon which can unlock this device, you will be informed when it is available.and this sait realy Scamed ppl and in last part you can saw this Sentence As we have already prepared your unlock and incurred the unlocking charge, we cannot issue a card refund for handsets which are rejected in such circumstances./for 49.99 pond only shame on you
Thank you so much i the first i thought this is just a scam or so but it's true they did it and finally i can use my sim card on my iPhone
Just found it in internet and i tried it
Fue muy fácil comprarlo, pero tarda mucho en desbloquearlo, pero le doy las 5 estrellas cuando termine el desbloqueo completo.
Lo ví en internet y me pareció uno de los más seguros para comprar.
Necesitaba el desbloqueo del cel así que ví que eran uno de los mejores, más seguros, con un servicio completo y compre.
Hola Alejandro, gracias por tomarse el tiempo de compartir tus comentarios. ¡Es fantástico ver que está satisfecho con la seguridad y la amplitud de nuestro servicio! Entendemos que esperar puede ser un poco molesto, pero tenga la seguridad de que siempre nos esforzamos por completar nuestros desbloqueos lo más rápido posible. Su Galaxy A13 5G ahora debería estar completamente desbloqueado y listo para usar en cualquier red, luego de enviar exitosamente sus códigos de desbloqueo. Si tiene más preguntas o necesita ayuda, no dude en comunicarse. ¡Esperamos obtener esa calificación de 5 estrellas de su parte! Saludos cordiales, Carlota
Fue muy fácil comprarlo, pero le doy las 5 estrellas cuando termine el desbloqueo completo.
La verdad está empresa es muy eficaz, recomendada 1000% muy buena he desbloqueado más de 20 teléfonos sin ningún problema
I have paid the preorden and after for error pay twice with the card the liberation, i have sent post office and not me repaid one of the collections nor respond to the mensages
I paid for sim check then they asked for more money to complete $28.00. Then they asked for more money with a guarantee that they wouldn't ask for more $48.00. Now today I go to check on the unlock and they say my order has been canceled because the cost has gone up. Now they want another $77.00! Complete scam made a complaint with the Attorney General of my state. STAY FAR AWAY FROM THIS SCAM THEY KEEP ASKING FOR MONEY WITH GUARANTEE THAT THEY WONT ASK FOR MORE! Complete BULLS**T.
Code took 5 days to be delivered which was very disappointing and by the end it cost all most £50. NOT HAPPY AT ALL... the code worked 100% happy with that part at least.
Internet recommendation.
Needed a code unlock and found this company.
Fue un buen servicio y me gustó como te ayudan a resolver tus problemas o dudas.
Por el servicio que brinda.
Por que es bueno
Hola Sarahi Romano, ¡Muchas gracias por tus comentarios positivos! Estamos encantados de saber que tuvo una buena experiencia con nuestro servicio y que nuestro soporte le resultó útil. Su elección basada en la calidad del servicio y del producto significa mucho para nosotros. Si necesita más ayuda o tiene otras preguntas, no dude en comunicarse. ¡Estamos aquí para ayudar! Saludos cordiales, Carlota
Estoy muy contento que mi celular voy a poder usar en cualquier red
Tenía la confianza que ellos me iban a ayudar
Para lograr liberar mi celular
Hola Roberto, ¡muchas gracias por tus comentarios! Me alegra saber que estás entusiasmado por usar tu iPhone 11 en cualquier red. Tu experiencia positiva es exactamente por lo que nos esforzamos. Si tiene más preguntas o necesita ayuda adicional, no dude en comunicarse. ¡Disfruta de tu teléfono recién desbloqueado! Saludos cordiales, Carlota
Somewhat simple, would like to how how it all works as I'm waiting for some sort of confirmation email or Text message
Very pleased with the unlock service, delivered fast.
Hello Valeri,
Thank you so much for your positive feedback! We're thrilled to hear you are pleased with the fast delivery of our unlock service. If there's anything more we can do for you, just let us know. Enjoy your newly unlocked iPhone XR!
Best regards,
Charlotte
I waited 8 days for an unlock code that when finally received it didn't work...now I'm 2 weeks in and still no refund...this place is a rip off
Hi Shane,
I'm truly sorry to hear about the difficulties you've experienced with your unlocking process. I completely understand how frustrating it can feel when things don't go as planned. It looks like you've already gone through the Eligibility Check and made the payment for the Standard Unlock, which is great progress.
As your Galaxy A13 5G status is showing "Hard-Locked," and standard codes haven't worked, it seems we need to move forward with a Remote USB Unlock to help resolve this issue for you. This service is specifically designed to assist with hard-to-unlock devices that standard codes can't address.
I noticed you mentioned a refund concern. According to our policy, for hard-locked devices, we typically provide a credit note which can be used towards a Remote USB Unlock, which is the next step in unlocking your phone. This approach ensures that the value you've invested so far is not lost and works towards completing the service you need.
I recommend taking advantage of the credit note to try the Remote USB Unlock service. Our dedicated team will do their utmost to ensure that your Galaxy A13 5G is unlocked promptly.
Please let me know if you would like to proceed with the Remote USB Unlock or if there's any way I can assist you further, Shane. Your satisfaction is our priority, and we're here to make sure you have a positive experience.
Best regards,
Charlotte
Took 2 weeks & had to pay almost 400$ in fee's & whatnot
Hello Donavon,
We appreciate you reaching out and sharing your feedback with us. It seems like your unlocking experience was not as smooth as expected, and we understand that the total cost was a concern for you.
Please keep in mind that the payments you've made covered each necessary step in the unlocking process: the $28.99 Eligibility Check ensured that your iPhone 13 Pro Max met the criteria for unlocking, the $50 Standard Unlock was for the initial unlocking attempt, and the $299 Premium Service was needed for a more complex unlock situation specific to iPhones.
As per our terms (sections 6.1 and 7.9), delivery times are guidelines and the costs incurred are for the services rendered at each stage. Now that you've successfully completed the unlock with your T-Mobile USA iPhone 13 Pro Max, you can enjoy the freedom of using your device with different networks.
We hope that despite the initial investment, the benefits of having your phone unlocked will provide you with value over time. If you have any further concerns or require assistance, please don't hesitate to get in touch.
Best regards,
Charlotte
I bought an iPhone 5s 32GB on eBay but unfortunately as with many iPhones it was locked to a network, in this case Vodafone. So I did a little Google search and found Official iPhone Unlock UK and registered my interested in having it unlocked. After a few days I received the unlock confirmation email from Official iPhone Unlock and on checking it with my Three nano SIM and iTunes it was all done and it worked =^D. The service was smooth and efficient and I'd recommend it to others based on my experience.
First they ask you to pay $24.00 (19.99pd) to check your phone status, you can do it by yourself, a lot of free website you can check your phone without charge (clean, blacklist, pay off...), second they ask you to pay anther fee (35pd) to unlock your phone and their refund policy still have stated:
"Refunds will NOT be given in the following cases You ordered an unlock from a network and didn't meet the critiera which are clearly explained before purchase, meaning an additional sum was required and you refused to pay the additional sum. We cannot refund the original payment in such cases as we have still incurred the cost.
You placed an unlocking order with the wrong network / carrier (If you are not sure about what network/carrier your iPhone is locked to, please use our iPhone carrier checker first) Your IMEI is blocked / blacklisted / stolen / lost.
Your IMEI is delayed".
To me this does not make sense since they charge you 19.99 to check your phone, so they should know your phone on blacklist or not why they still have their policy to protect them, this one total scam.
I had doubts my iPhone would be unlocked,yes,it took some days but at the end the results speak for themselves.
Recommended
I was guided by direct unlocks regarding what to choose
This company is the best and they keep their promise
I Was septical when i found them
Since i really wanted to use my iPhone 4s, i have tried with them
Now my phone is completly unlock and can be used with my sim In congo
Telephone is still not working.
Message:
Wrong SIM card
SIM card not recognized by provider
Possible still locked with EMEA - lock
Provider was Vodafone Irerland
New SIM card is from KPN - Netherlands
El codigo de desbloqueo es muy acertado, ya que es remoto el desbloqueo, solo hay que asegurar que pida codigo y listo.
Hola Andrés, muchas gracias por tus comentarios. Es genial saber que tu Samsung Galaxy A71 5G de Iusacell México ha sido desbloqueado exitosamente usando el código "70270374". Estamos encantados de que el servicio cumpliera con sus expectativas y de que el proceso le resultara sencillo. Si necesita más ayuda o tiene más preguntas, no dude en comunicarse con nosotros. Estamos aquí para ayudarle a garantizar que tenga la mejor experiencia posible. ¡Disfruta de tu teléfono recién desbloqueado! Saludos cordiales, Carlota
Gain trust and grow your business with customer reviews.
Unlock your phone with us using our status as a Technology Recycler to get the unlock done quickly and efficiently. Unlocks straight from the carrier, fully legal and compliant.
Hello Kimberly,
Thank you for taking the time to leave your feedback. We're thrilled to hear that you're happy with your unlocked iPhone 13 Pro! We apologize for any inconvenience if the process took longer than expected. Our team works diligently to ensure that each unlock is completed successfully, and we appreciate your patience throughout. If there's anything else we can assist you with, please let us know. Enjoy your newfound network freedom!
Best regards,
Charlotte