business logo of Direct Unlocks

Direct UnlocksReviews 3,890

4.0

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Unlock your phone with us using our status as a Technology Recycler to get the unlock done quickly and efficiently. Unlocks straight from the carrier, fully legal and compliant.


+423
How would you rate Direct Unlocks?
grey star
grey star
grey star
grey star
grey star

Direct Unlocks Reviews Summary

The company has garnered a mixed reputation, with many customers praising its efficient and quick unlocking services, often exceeding expectations in terms of speed and communication. Positive feedback highlights the professionalism and reliability of the service, with several customers expressing high satisfaction and willingness to recommend the company. However, concerns have been raised regarding service delays, particularly with unresolved cases, and a perceived lack of support in certain situations. Overall, while many customers report successful experiences, some express frustration over communication issues and the handling of complex cases, indicating a need for improved customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

quality
1,953
This company responds to reviews on average within 0 days

Instant Feedback

21,871 reviews

We monitor reviews for authenticity

Romania
1 review
0 helpful votes
Follow Bogdan N.
Unfollow Bogdan N.
Share Review
Report Review

It did everything it said, but in 2 steps of payment, 1st for eligibility and 2nd for the actual unlock. Which had me unprepared and felt I was scammed a little, but I guess I did not read the fine print. Also it said immediate unlock, but it took about more than 24 hours, which again made me wish I went to a local phone service instead to do it faster.

Date of experience: April 18, 2025
Mexico
1 review
0 helpful votes
Follow Cesar G.
Unfollow Cesar G.
Share Review
Report Review

Rapidez y confiabilidad
April 17, 2025

En mi caso, mi desbloqueo fue en menos de 24 horas, ya estaba resignado que fueran más tiempo, pero me sorprendieron, estoy muy a gusto con el servicio.

Date of experience: April 17, 2025
Texas
1 review
0 helpful votes
Follow Jose M.
Unfollow Jose M.
Share Review
Report Review

Unlock iphone 11
April 17, 2025

Well i have been tested this page but now iam glad to see tha my phone is unlock i recomended it takes alittle but yes it really works is not a scam

Date of experience: April 17, 2025
Pennsylvania
1 review
0 helpful votes
Follow Juan O.
Unfollow Juan O.
Share Review
Report Review

Excelente desbloqueo
April 17, 2025

Fue muy facil el desbloqueo directo solo con un paso y ya estoy muy feliz ahora puedo user mi teléfono

Date of experience: April 17, 2025
GB
1 review
0 helpful votes
Follow Tenvir H.
Unfollow Tenvir H.
Share Review
Report Review

Great service
April 16, 2025

Worked very quick, no issues, I will be using this service again, unlocking my phone was much easier than expected. Highly recommend using direct unlocks.

Date of experience: April 17, 2025
Germany
1 review
0 helpful votes
Follow Marcela R.
Unfollow Marcela R.
Share Review
Report Review

Excelente servicio
April 16, 2025

Excelente servicio me desbloquearon mi celular iPhone 14 Pro Max en el tiempo en el cual me indicaron y no tuve ningún problema

Date of experience: April 16, 2025
Florida
1 review
0 helpful votes
Follow Daniela C.
Unfollow Daniela C.
Share Review
Report Review

I followed every step they asked for and trusted the process. Here's what I paid: $28.99 for the "Eligibility Check" $50.00 for the "Standard Unlock" $96.00 for the "Premium Unlocking Service" That's $174.99 total — and after days of delays, status updates saying "99% complete," and endless copy-paste support messages, I was suddenly told my phone now needs an even higher tier unlock for another $247. They didn't honor their guarantee. Instead of refunding my money to my card, they gave me a credit note to try and keep me locked into their overpriced system. Now I have no unlock and no real refund — just more upselling. To make it worse, after leaving this review, I received an automatic, generic response pretending to address my concerns. It's the same robotic message they've been sending all along — no real solution, no accountability, just another delay tactic. This is a bait-and-switch operation. They give you hope, take your money in stages, and keep raising the cost. Avoid this service at all costs. You'll waste your time, patience, and hard-earned money.

Date of experience: April 15, 2025
Germany
1 review
0 helpful votes
Follow Jennifer O.
Unfollow Jennifer O.
Share Review
Report Review

Hat super geklappt
April 15, 2025

Es hatte etwas länger gedauert weil das Wochenende dazwischen war, aber es hat super geklappt. Die Simlock ist aufgehoben und ich kann das Handy jetzt mit jeder Karte nutzen. Einfach etwas in Geduld üben.

Date of experience: April 15, 2025
Texas
1 review
0 helpful votes
Follow Manuela A.
Unfollow Manuela A.
Share Review
Report Review

Desbloqueo IPhone 13
April 15, 2025

Feliz con mi desbloqueo, debo admitir que tenia miedo de que no funcionara, pero quede sorprendida, gracias por el desbloqueo de mi IPhone 13, ya puedo usarlo.

Date of experience: April 15, 2025
California
1 review
0 helpful votes
Follow Hernan F.
Unfollow Hernan F.
Share Review
Report Review

Iphone 15 pro
April 15, 2025

It was great, it took a while but other than that I would highly recommend it to anyone who is trying to unlock there phone or iPhone.

Date of experience: April 15, 2025
Philippines
1 review
0 helpful votes
Follow Lyle T.
Unfollow Lyle T.
Share Review
Report Review

Excellent.
April 14, 2025

Last time i use iPhone unlocker i experience to much pay and the phone last time i unlocked is didnt unlocked thats why now i try its already unlocked and very fast

Date of experience: April 14, 2025
Nebraska
1 review
0 helpful votes
Follow Gabrianna H.
Unfollow Gabrianna H.
Share Review
Report Review

Amazing Work
April 14, 2025

Amazing service I was scared at first but I will be unlocking my other devices with this company this company was fast updated on everything

Date of experience: April 14, 2025
Israel
1 review
0 helpful votes
Follow Alex R.
Unfollow Alex R.
Share Review
Report Review

SCAM. Stay away
April 13, 2025

This is SCAM. They send me code to unlock the phone that's incorrect I was emailed them many times Looks like scam

Date of experience: March 27, 2025
Spain
1 review
0 helpful votes
Follow Brenda M.
Unfollow Brenda M.
Share Review
Report Review

Happy with results
April 13, 2025

Took a while, but happy with the results was also worth the price. For cheaper than having to buy a new phone

Date of experience: April 13, 2025
Arizona
1 review
0 helpful votes
Follow Zackariah R.
Unfollow Zackariah R.
Share Review
Report Review

Would use them again and recommend too everyone 😉 thanks for your help very happy with the service they provided

Date of experience: April 13, 2025
France
1 review
0 helpful votes
Follow Rafael S.
Unfollow Rafael S.
Share Review
Report Review

Amazing service
April 7, 2025

This service was amazingly fast and easy. When I looked up online on how to unlock a MOTOROLA phone, the 1st option shown was this and I tried. The first step was to make sure that my device was wlegible for an unlock, that process took only minutes to complete after I made my online payment.
The second step took place after the service verified that my Motorola phone was able to get an unlock code. This is very nice because it prevents customers from spending a lot of money and time if the phone is not eligible for an unlock code. I recommend it 100%

Date of experience: April 7, 2025
TT
1 review
0 helpful votes
Follow Jose S.
Unfollow Jose S.
Share Review
Report Review

Professional service
April 6, 2025

I have used a few different iPhone unlocking services in the past. On this instance I came across this site and decided to use their services. To my surprise they were extremely professional…. They offered a way to track the progress or the unlocking process indicating what was being done etc. At one point I found it was taking longer than expected so I contacted the service support and was given a response within minutes detailing the delay…. Very good service

Date of experience: April 3, 2025
New York
1 review
0 helpful votes
Follow Eric E.
Unfollow Eric E.
Share Review
Report Review

It really works
April 5, 2025

I have a samsung flip z for years sitting around, I tried it and 2 days later it was unlocked. I am so glad I did not have to by a new phone.

Date of experience: April 5, 2025
Spain
1 review
0 helpful votes
Follow William F.
Unfollow William F.
Share Review
Report Review

Desbloqueo samsung s25 ultra
April 4, 2025

Me siento muy satisfecho por el servicio y solución rápida

Date of experience: April 4, 2025
Virginia
1 review
0 helpful votes
Follow Jefferson P.
Unfollow Jefferson P.
Share Review
Report Review

It's amazing how this works!
April 4, 2025

Take a little bit longer but you works great for my iPhone 15 pro max from at&t

Date of experience: April 4, 2025