• Direct Unlocks

Direct Unlocks

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Overview

Direct Unlocks has a rating of 3.9 stars from 3,302 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Direct Unlocks most frequently mention great service, sim card, and time frame. Direct Unlocks ranks 1st among Unlocked Phones sites.

  • Quality
    1491

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 75.3%
Positive
682
Neutral
30
Negative
194

Instant Feedback

22,048 reviews

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How would you rate Direct Unlocks?
Top Positive Review

“Very easy timely and effective.”

Greg W.
9/14/24

Direct Unlock provided excellent service! They unlocked my phone quickly and efficiently, delivering results in less time than expected. The process was smooth and hassle-free, with great customer support throughout. I highly recommend them for anyone needing a fast and reliable phone unlocking service. Absolutely worth it!

Top Critical Review

“Absolutely pathetic.”

Nate A.
9/17/24

Took over 20 DAYS to unlock! And spent the 100 to get it unlocked immediately. And bc of the longest waiting time. I now have unlocked my phone for no reason. So direct unlock wasted my time and my money. Sent multiple emails stating that the almost month wait was too much, and wanted a refund but was declined! 0/10. Had to put one star just to even write this review but that's the only reason I put one star. Highly disappointed and definitely not satisfied.

Reviews (3,302)

Rating

Timeframe

Other

Reviews that mention popular keywords

credit note (49) time frame (37) eligibility check (38)
Thumbnail of user hansd13
1 review
0 helpful votes
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September 10th, 2015

I handed in my locked IPhone. Just a couple of days later it was unlocked. Safe payment, nice email conversation.
Ever again 100% recommended!

Thumbnail of user kennyc25
1 review
0 helpful votes
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November 26th, 2015
Verified purchase

Took a little longer than expected but delighted with the service... communication all through process was 1st class

Thumbnail of user asahih
1 review
0 helpful votes
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June 14th, 2016
Verified purchase

There is no other word to explain how my satisfaction!
I unlock 6 iphone and success only in 8 days!

Thumbnail of user ebinit
1 review
0 helpful votes
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June 14th, 2016
Verified purchase

Very fast unblock and iPhone working great. Moreover you don't need to send them your phone. Unblocking is done over the air.

Thumbnail of user adams203
1 review
0 helpful votes
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June 1st, 2016
Verified purchase

Took a little longer than expected due to EE but finally my phone was unlocked and I'm happy! Fantastic service, highly recommended!

Thumbnail of user davids376
1 review
0 helpful votes
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October 1st, 2015
Verified purchase

O2 caused difficulties so turned to this Company, who unlocked the phone with ease and very quickly, keeping me updated at all times.
Would recommend

Thumbnail of user traceyc50
2 reviews
0 helpful votes
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May 22nd, 2016
Verified purchase

Took a little longer than thought it would but fantastic uncomplicated service. Constant communication from company

Thumbnail of user jamesm7664
1 review
1 helpful vote
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October 21st, 2022

I paid it's been 2 months and nothing has changed these people are scammers do not fall for the good reviews

Service
Value
Shipping
Returns
Quality
Thumbnail of user edgars159
1 review
1 helpful vote
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August 23rd, 2022

Taking a month's to unlock device, still waiting ignoring my emails. Sounds like I have been scammed.

Service
Value
Shipping
Returns
Quality
Thumbnail of user calvina82
1 review
1 helpful vote
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August 15th, 2022

This site is proving to be a scam. I purchased an unlock for my hotspot 36 days later absolutely nothing. Save your money and go somewhere else

Tip for consumers:
Stay away from direct unlockers

Products used:
Unlocking that doesn’t work

Service
Value
Shipping
Returns
Quality
Thumbnail of user currys6
1 review
0 helpful votes
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August 13th, 2022

Curry scammers u can smell them, I think it's time to introduce payment processors with an auto call back of 30 days

Tip for consumers:
Don’t use the curry scammer

Products used:
Sim unlock fake service

Thumbnail of user laurav27
1 review
0 helpful votes
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May 13th, 2016
Verified purchase

Used this service twice - it's prompt and works. Check the small print for extra costs, some networks cost a bit more.

Thumbnail of user christiner1286
3 reviews
6 helpful votes
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March 4th, 2022

Pretty happy with their service. I used to it unlock my iPhone and the whole thing took less than an hour. Would recommend.

Products used:
Phone unlock service

Service
Value
Returns
Quality
Thumbnail of user shontellt1
1 review
0 helpful votes
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May 21st, 2021

Do not use this company, terrible hidden fees. They won't give refunds, avoid at all costs. No stars.

Products used:
Unlock

Service
Value
Shipping
Returns
Quality
Thumbnail of user pavelm5
1 review
1 helpful vote
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September 24th, 2015
Verified purchase

Service at the highest level. Fast, reliable, high quality. Thank you for a job. Good luck in your work

Thumbnail of user chrisc191
1 review
0 helpful votes
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September 24th, 2015
Verified purchase

It took nearly 3 weeks but at least my iphone 6 was unlocked. They kept me informed. Im satisfied with them

Thumbnail of user karens128
1 review
0 helpful votes
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September 10th, 2015
Verified purchase

Great website. Unblocked my phone with no problems at all. Really good communication too. Would highly recommend.

Service
Value
Quality
Thumbnail of user bharathk2
1 review
0 helpful votes
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January 3rd, 2016
Verified purchase

These people are best in unlocking service but the time mentioned is not guaranteed
At last they unlocked my phone with reasonable price

Thank you

Thumbnail of user annat52
1 review
0 helpful votes
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December 31st, 2015
Verified purchase

This is the second time I have used officialiphoneunlock and as before it was an easy transaction with regular updates on progress via email.

Thumbnail of user augustoh1
1 review
0 helpful votes
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December 14th, 2019

After waiting a month, they charged me U$101 (I paid $99 for the phone), just don't waste your money.

Thumbnail of user narcisog
1 review
1 helpful vote
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October 26th, 2015
Verified purchase

Very pro service my iPhone was unlock in few day alloys been ups with status of the unlocking would recommend to anyone.

Thumbnail of user ramnh1
1 review
0 helpful votes
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October 13th, 2023
Verified purchase

This is an excellent and secure experience, just spend 2 days and I recived my key to unlock my smartphone

Reason I chose this business:

Actually, I find search in the web, I looked another services but they didin't look confidences

Reason I chose this product:

Because solve my request

Quality
Thumbnail of user danielp2437
1 review
0 helpful votes
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August 16th, 2023
Verified purchase

I left a review and you guya contacted me immediately, I sent you the video as requested but to no avail.

Reason I chose this business:

I thought it was easy and safe

Reason I chose this product:

It seemed easy

Quality
Thumbnail of user jonathanb609
1 review
0 helpful votes
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March 31st, 2020
Verified purchase

It was a very good service unlocked my Samsung Galaxy S10 5G with no problems. Very fast delivery and quick service.

Value
Shipping
Quality
Thumbnail of user sudhagars
1 review
0 helpful votes
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June 17th, 2016
Verified purchase

Came to know about this site while googling,
Needed to unlock iphone 4s,
Just went through the pages,
As simple as iOS,. Easily done in 48 hrs

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From the business

Unlock your phone with us using our status as a Technology Recycler to get the unlock done quickly and efficiently. Unlocks straight from the carrier, fully legal and compliant.

Company Representative

Thumbnail of user jodys349
Customer Service R.
Typically responds within 2 days

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