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Direct Unlocks has a rating of 3.9 stars from 3,302 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Direct Unlocks most frequently mention great service, sim card, and time frame. Direct Unlocks ranks 1st among Unlocked Phones sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
22,048 reviews
Direct Unlock provided excellent service! They unlocked my phone quickly and efficiently, delivering results in less time than expected. The process was smooth and hassle-free, with great customer support throughout. I highly recommend them for anyone needing a fast and reliable phone unlocking service. Absolutely worth it!
Took over 20 DAYS to unlock! And spent the 100 to get it unlocked immediately. And bc of the longest waiting time. I now have unlocked my phone for no reason. So direct unlock wasted my time and my money. Sent multiple emails stating that the almost month wait was too much, and wanted a refund but was declined! 0/10. Had to put one star just to even write this review but that's the only reason I put one star. Highly disappointed and definitely not satisfied.
Phone was unlocked, experience was good. Customer service was good
Quick
Seemed legit :) is legit
It was the quickest way to unlock a phone I e ever used
To unlock my iPhone
Hello D Washbrook,
Thank you for taking the time to leave a review about your experience with Direct Unlocks. We're thrilled to hear that you found our service quick and efficient for unlocking your iPhone XS Max from the Vodafone UK network.
If there’s anything else you need or if you have additional questions about the unlocking process, please don't hesitate to reach out. We’re here to ensure that your phone unlocking needs are met smoothly and without hassle. Enjoy the freedom of using your iPhone on any network!
Best regards,
Charlotte
I just got my iPhone unlocked. It took a little longer than 7 working days but it's worth it!
It was good and fast keep up the good work looking forward to do business with you soon again
Because of the quality work you do
It’s fast and reliable
Not to long to wait. Great customer service. However it didn't unlock my phone
Pay the money. They unlock the device. May take a little longer than u want, but it happens.
Because carrier cost more.
Direct unlock told me they have my phone unlocked 16 hours and it took 38 hours.
I had no other choice then Direct Unlocks.
I liked the products.
J'ai été satisfait pour le déblocage de mon iphone 14 pro, service rapide
Le déblocage a été très rapide et surtout simple
Je cherchais un moyen pour débloquer mon téléphone et après les retours ils sont efficaces
Le bon retour que j'ai lu
Bonjour Yao Kouassi, Merci d'avoir pris le temps de nous laisser un avis. Nous sommes ravis d'apprendre que vous avez été satisfait du service de déverrouillage de votre iPhone 14 Pro et que vous avez trouvé le processus rapide et simple. C'est formidable de savoir que les commentaires positifs que vous avez lus à notre sujet se reflètent dans votre propre expérience. Nous nous efforçons de fournir des solutions efficaces pour répondre aux besoins et apprécions que vous choisissiez notre entreprise à cet effet. Si vous avez d'autres questions ou avez besoin d'aide à l'avenir, n'hésitez pas à nous contacter. Profitez de la liberté de votre iPhone nouvellement déverrouillé! Cordialement, Charlotte
Efficient and easy service, cheeky with making u pay twice with no prewarning but can't complain
A pesar que uno siente que puede perder su dinero es 100% efectivo y recupere mi celular
Hola Anyel D, Gracias por tomarse el tiempo de dejar una reseña. ¡Estamos encantados de saber que su iPhone 15 Pro Max se ha desbloqueado con éxito y que ha recuperado el control de su teléfono! Es fantástico saber que nuestro servicio le resultó eficaz. Si necesita más ayuda o tiene alguna pregunta sobre las capacidades de su teléfono ahora que está desbloqueado, no dude en comunicarse con nosotros. ¡Estamos aquí para asegurarnos de que tengas la mejor experiencia posible con tu dispositivo recién desbloqueado! Saludos cordiales, Carlota
Your first payment will be taken and then a demand for more money to complete the 'service'. DO NOT USE
On time, as promised, great service just a little expensive but overall WORTH IT.
Well done and thankyou
It took almost three months to unlock but now its ok. I just upgraded to IOS 9. :)
These are crooks. Word of caution for those buying service from officialiphoneunlock.co.uk. After seeing reviews from trustedreviews.eu, their facebook page, i bought their unlcok service for my sprint. Before buying I checked my esn at swaapa and checkesnfree where it came clean. After more than an month of buying their service they mailed me saying that my phone is blocked and promised a generous refund to a trade account to use for another imei, but it was never returned and no more mails from them. Then I started checking their site and found these facts. First you will notice a free unlock check button on their site. When you check for a imei and an operator you will get a price quote and reviews below it. These reviews are manipulated. You will find same person reviewing for different operator iphones and claiming unlock. And I think trustedrevies.eu is also their site and manipulated. And if you check their facebook page you will see all positive reviews, because these guys are removing all negative posts. Becareful guys these are cheats and they will fleece you.
Prashanth
A very simple process that worked as advertised. My wife and I are happy we can use our AU iPhones in the US.
DONT YOU EVER BUY FROM THIS COMPANY. I HAVE BEEN WAITING FOR TWO UNLOCKS FROM SEP 2019. YOU CANT CONTACT THEM FROM THE SITE. BIG $#*!ING CROCKS
It worked
Just didn't like the way they upsell
Pay 30$ for evaluation, then 120$ for code!
Revised reviews on Jabber
Couldn't unlock and instead of refunding me they gave me credit for future use, 87 bucks..
Hi,
I use unlock icloud service from this site, trust because web interface is professional. But true is lie from them:
- They request preorder with 18 £. I think this is price of unlock and I charge with my CC.
- After several days, they continue request a unlock service with 30 £ with 1-5 working days, if don't accept, loose 18 £ preorder, If unlock fail, full money is back to me.
- After I continue charge 30 £ for unlock service. They say: 5-10 working days to unlock (what the $#*!, before they message: 1-5 days)
- After continue to wait 2 week, they continue message: Unlock fail because my phone is blacklist apple: lost phone (what the $#*! again, this is my phone and I forget password icloud?). Message:
11 Nov 2015 11:00:33 - We attempted to remove your iCloud locked device from the previous owner's account but were unable to do so as the iDevice (35xxxxxxx262) is unfortunately marked by Apple as Lost/Stolen.
As stated on the website before purchase, it is not possible to remove the Activation Lock on iDevices which are in Apple's lost/stolen database using our Clean service. There is a more expensive Premium solution which is currently offline which we will email you about as soon as it returns.
Your payment for the clean service has been refunded in Trade Credits (£49.99 - the total amount, including pre-order) which you can avail on a different device or against the Premium service when it becomes available.
As we have already prepared your unlock and incurred the unlocking charge, we cannot automatically issue a card refund for handsets which are rejected in such circumstances.
There are numerous services such as http://cleancheck.me(FREE) which can be used to identify Lost/Stolen handsets.
Scam? I check website http://cleancheck.me and this is their $#*! website and show IMEI they receive and scam and after warn blacklist. Copyright from US but true is UK.
All is scam totally, no money back. I lost 48 £ from https://www.officialiphoneunlock.co.uk/
Their scam website:
http://cleancheck.me
https://www.officialiphoneunlock.co.uk/
Please stay away from them.
Please show me how to sue them?
Good service but is not excellent because the time to unlock was more than initial predicted time.
Overall was a good experience took a little longer then expected but in the end I'm satisfied
Gain trust and grow your business with customer reviews.
Unlock your phone with us using our status as a Technology Recycler to get the unlock done quickly and efficiently. Unlocks straight from the carrier, fully legal and compliant.
Hello Gavindra,
Thank you for taking the time to share your experience. We're thrilled to hear that your iPhone 14 Pro has been successfully unlocked and that you found our customer service to be good and responsive. It's fantastic to know that you had a positive overall experience with us and that we've lived up to the legitimacy you were seeking.
We sincerely appreciate your business and your trust in our service. If you need any further assistance or have any more questions in the future, don't hesitate to reach out to us.
Enjoy the freedom with your unlocked iPhone, and thank you for choosing us!
Best regards,
Charlotte