• Direct Unlocks

Direct Unlocks

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Overview

Direct Unlocks has a rating of 3.9 stars from 3,302 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Direct Unlocks most frequently mention great service, sim card, and time frame. Direct Unlocks ranks 1st among Unlocked Phones sites.

  • Quality
    1491

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 75.3%
Positive
682
Neutral
30
Negative
194

Instant Feedback

22,048 reviews

379
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How would you rate Direct Unlocks?
Top Positive Review

“Very easy timely and effective.”

Greg W.
9/14/24

Direct Unlock provided excellent service! They unlocked my phone quickly and efficiently, delivering results in less time than expected. The process was smooth and hassle-free, with great customer support throughout. I highly recommend them for anyone needing a fast and reliable phone unlocking service. Absolutely worth it!

Top Critical Review

“Absolutely pathetic.”

Nate A.
9/17/24

Took over 20 DAYS to unlock! And spent the 100 to get it unlocked immediately. And bc of the longest waiting time. I now have unlocked my phone for no reason. So direct unlock wasted my time and my money. Sent multiple emails stating that the almost month wait was too much, and wanted a refund but was declined! 0/10. Had to put one star just to even write this review but that's the only reason I put one star. Highly disappointed and definitely not satisfied.

Reviews (3,302)

Rating

Timeframe

Other

Reviews that mention popular keywords

credit note (49) time frame (37) eligibility check (38)
Thumbnail of user rajas22
1 review
0 helpful votes
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June 5th, 2016
Verified purchase

The service is aswesome and very quick. They communicated well at each stage when there is a delay.

Thumbnail of user alejandras121
1 review
0 helpful votes
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April 19th, 2024
Verified purchase

Sentí miedo al principio pero el pago se hace en dos pasos pero es seguro y rápido lo recomiendo

Thumbnail of user jodys349
Customer Service R. – Direct Unlocks Rep

Hola Alejandra, gracias por dejar tus comentarios y me alegra saber que has tenido una experiencia positiva con nuestro servicio. Es fantástico saber que el proceso le resultó seguro y rápido a pesar de sus preocupaciones iniciales. Recuerde, nuestro equipo siempre está aquí para ayudarlo si necesita ayuda con su Motorola Moto G Stylus 5G o tiene más preguntas sobre el servicio. Saludos cordiales, Carlota

Thumbnail of user ifthikarc
3 reviews
0 helpful votes
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September 10th, 2015

Would recommend it to everyone who wants a fast and relabale iphone unlock they do a great job

Thumbnail of user manuelo100
1 review
0 helpful votes
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December 14th, 2023
Verified purchase

Try to find someone else who can actually unlock your phone.

I got an answer that telling me to wait and that was it. Never got an answer.

Service
Quality
Thumbnail of user cherylh1580
1 review
0 helpful votes
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December 3rd, 2023
Verified purchase

The service was very good and knowledgeable. It took a while but it was worth it.

Reason I chose this business:

Because of the ratings.

Quality
Thumbnail of user veronicam835
1 review
0 helpful votes
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September 29th, 2023
Verified purchase

Definitely recommend
Just follow the instructions, and you will be happy.
Very fair and honest

Reason I chose this business:

Looking for a place with great reviews

Reason I chose this product:

IPhone unlocking
They were fantastic,
Flawless

Quality
Thumbnail of user narinderp4
2 reviews
0 helpful votes
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November 26th, 2023
Verified purchase

They are so professional and quicker then the time frame

Reason I chose this business:

For great service

Service
Quality
Thumbnail of user michaelb7327
1 review
0 helpful votes
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December 16th, 2021

They are scammers won't unlock phone took money months ago they are hacks... DO NOT HAVE ANYTHING TO DO WITH THESE HACKS

Thumbnail of user angelr647
1 review
0 helpful votes
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April 27th, 2024
Verified purchase

Fue fácil el proceso. Lo recomiendo 100%, el celular funciona a la perfección.

Reason I chose this business:

Lo encontré en el internet y tiene buenos reviews.

Quality
Thumbnail of user jodys349
Customer Service R. – Direct Unlocks Rep

Hola Angel Ramos, ¡Muchas gracias por tu reseña positiva y recomendación! Estamos encantados de saber que el proceso de desbloqueo de su Motorola Moto G Stylus 5G se desarrolló sin problemas y que su teléfono funciona perfectamente. Es fantástico saber que nuestra reputación y las buenas críticas que encontró en línea le llevaron a elegir nuestro servicio. Si necesita más ayuda o tiene más dispositivos para desbloquear en el futuro, no dude en comunicarse con nosotros. ¡Disfrute de su dispositivo recién desbloqueado y gracias por hacer negocios con Desbloqueos Directos! Saludos cordiales, Carlota

Thumbnail of user jessicaj1821
1 review
0 helpful votes
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December 2nd, 2023
Verified purchase

I paid $75 or more trying to unlock it and didn't work

Reason I chose this business:

Needed to unlock my phone

Reason I chose this product:

Because I needed my phone unlocked.

Quality
Thumbnail of user hanishc
1 review
1 helpful vote
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June 26th, 2016
Verified purchase

Fake website cheater u eat my money my imei no. **************
Stilll locked u waste my money nd tym mother$#*!err

Thumbnail of user marvanegas70
1 review
0 helpful votes
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September 5th, 2023

Review r fake, don't waist u money, firsts is $30 then $50 and then $265.!lol...

Service
Value
Shipping
Returns
Quality
Thumbnail of user jessg324
1 review
0 helpful votes
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November 21st, 2023
Verified purchase

I like it because they make easy and fast love it I recommend ty

Reason I chose this business:

I read many comments and that's why I try

Quality
Thumbnail of user dyans1
1 review
0 helpful votes
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December 19th, 2015
Verified purchase

It would test your patience but their services are great. But be willing to wait

Thumbnail of user leonardop10
1 review
0 helpful votes
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July 1st, 2016
Verified purchase

I got my iphone 5 unlocked in a matter of few days
Thanks a lot

Thumbnail of user lydiaj9
1 review
0 helpful votes
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October 12th, 2015
Verified purchase

Really simple, took longer than the time stated, but was still happy with the service

Thumbnail of user lindat92
1 review
0 helpful votes
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April 29th, 2016
Verified purchase

Great service kept you informed at all times phone works great very easy to do

Thumbnail of user robs65
1 review
0 helpful votes
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January 8th, 2016
Verified purchase

It took almost a month to unlock, anyway, when it was unlocked everything went well!

Thumbnail of user susannes8
1 review
0 helpful votes
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December 16th, 2015
Verified purchase

Unfotunatelly it took much time, but i´ve getted eyery week a message that´s working!
Thx for the good service!

Thumbnail of user gustavoc173
1 review
0 helpful votes
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April 28th, 2024
Verified purchase

Excelente servicio, muy bueno
El tiempo es adecuado

Muy bien , muy recomendada la verdad y muy confiable

Reason I chose this business:

Por que quise

Reason I chose this product:

Por ser muy buenos prestando servicio

Service
Quality
Thumbnail of user jodys349
Customer Service R. – Direct Unlocks Rep

Hola Gustavo, ¡Muchas gracias por tomarte el tiempo de dejarnos esta reseña positiva! Estamos encantados de saber que nuestro servicio le pareció excelente, adecuado en el momento oportuno y confiable. Nos sentimos honrados de que nos haya elegido para desbloquear su iPhone 13 Pro Max y de que esté satisfecho con la calidad de nuestro servicio. Si necesita más ayuda o tiene más preguntas en el futuro, no dude en comunicarse. Siempre estamos aquí para ayudar y garantizar que tenga la mejor experiencia posible con nosotros. Una vez más, gracias por su recomendación y esperamos poder servirle nuevamente. Un cordial saludo, Carlota.

Thumbnail of user user9516
1 review
0 helpful votes
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April 28th, 2024
Verified purchase

うんこうんこうんこうんこうんこうんこうんこうんこうんこうんこうんこうんこうんこうんこうんこうんこうんこうんこうんこうんこうんこうんこうんこ

Thumbnail of user jodys349
Customer Service R. – Direct Unlocks Rep

堤千恵子様、お問い合わせいただきありがとうございます。ご意見をお寄せいただきありがとうございます。複数の支払いを管理することが懸念事項であることは理解しています。弊社の記録によると、NTTドコモジャパンネットワークからのiPhone 15 Proのロック解除に必要なすべての支払いが正常に完了しています。要約すると、 - 適格性チェックに29.97ポンド - iCloudロック解除(前所有者の削除)に38ポンド - 標準ロック解除に28.99ドル ご注文のステータスが「ロック解除完了」であることをお知らせいたします。すべての費用は購入前のチェックアウトページに概説されており、弊社は常にサービスの透明性を確保しています。Direct Unlocksをお選びいただきありがとうございます。さらにご質問がある場合や、エクスペリエンスを向上させるために追加のサポートが必要な場合は、お気軽にお問い合わせください。よろしくお願いいたします、シャーロット

Thumbnail of user alaing83
1 review
0 helpful votes
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April 28th, 2024
Verified purchase

La verdad se tardó un poco pero bueno al final todo salió bien

Thumbnail of user jodys349
Customer Service R. – Direct Unlocks Rep

Hola Alain, Es fantástico saber que a pesar de invertir algo de tiempo, al final todo se resolvió positivamente. Agradecemos su paciencia y confianza en nuestros servicios. Si tiene alguna otra pregunta o necesita más ayuda, no dude en comunicarse. ¡Disfruta de tu Samsung Galaxy A11 ahora desbloqueado y gracias por elegir nuestro servicio! Saludos cordiales, Carlota

Thumbnail of user carlosb676
1 review
0 helpful votes
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November 22nd, 2023
Verified purchase
Thumbnail of user seane295
1 review
0 helpful votes
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March 29th, 2021

Paid £23.99 for a unlocking code, and now they want another £27, to sent me a code, RIP OFF COMPANY, SCAMMERS

Tip for consumers:
Never use them, RIP OFF SCAMMERS

Products used:
Unlock code

Service
Value
Shipping
Returns
Quality
Thumbnail of user jobannyb
1 review
0 helpful votes
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November 23rd, 2023
Verified purchase

It says 24 hr and it's a lie it toke longer then 24 hr

Reason I chose this business:

Just testing it it did work but it toke too long

Quality

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From the business

Unlock your phone with us using our status as a Technology Recycler to get the unlock done quickly and efficiently. Unlocks straight from the carrier, fully legal and compliant.

Company Representative

Thumbnail of user jodys349
Customer Service R.
Typically responds within 2 days

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