• Direct Unlocks

Direct Unlocks

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Overview

Direct Unlocks has a rating of 3.9 stars from 3,301 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Direct Unlocks most frequently mention great service, sim card, and time frame. Direct Unlocks ranks 1st among Unlocked Phones sites.

  • Quality
    1490

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 75.2%
Positive
681
Neutral
30
Negative
194

Instant Feedback

22,048 reviews

379
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How would you rate Direct Unlocks?
Top Positive Review

“Very easy timely and effective.”

Greg W.
9/14/24

Direct Unlock provided excellent service! They unlocked my phone quickly and efficiently, delivering results in less time than expected. The process was smooth and hassle-free, with great customer support throughout. I highly recommend them for anyone needing a fast and reliable phone unlocking service. Absolutely worth it!

Top Critical Review

“Absolutely pathetic.”

Nate A.
9/17/24

Took over 20 DAYS to unlock! And spent the 100 to get it unlocked immediately. And bc of the longest waiting time. I now have unlocked my phone for no reason. So direct unlock wasted my time and my money. Sent multiple emails stating that the almost month wait was too much, and wanted a refund but was declined! 0/10. Had to put one star just to even write this review but that's the only reason I put one star. Highly disappointed and definitely not satisfied.

Reviews (3,301)

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Reviews that mention popular keywords

credit note (49) time frame (37) eligibility check (38)
Thumbnail of user geoffreyp109
1 review
0 helpful votes
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June 20th, 2023
Verified purchase

Great service. Make sure you read the fine print so there are no surprises in final pricing.

Quality
Thumbnail of user abus7
1 review
1 helpful vote
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June 7th, 2016
Verified purchase

They tricked us to pay 50 pound extra by misguiding us. Don't use the service.

Thumbnail of user karima17
1 review
0 helpful votes
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January 23rd, 2016
Verified purchase

Good service. Take like 3 months on unlock it... but finally they did it tankyou...

Thumbnail of user cruzae
1 review
0 helpful votes
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December 21st, 2015
Verified purchase

Really quick, emailed frequently to update me, would use this service again :)

Thumbnail of user cathb3
1 review
0 helpful votes
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December 19th, 2015
Verified purchase

Quick efficient service all unlocked and quicker than quoted. Great communication updates

Thumbnail of user dikenm
1 review
0 helpful votes
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September 17th, 2015
Verified purchase

Best fast service, safety and easily unlocking for iphone unlock

Thumbnail of user omrajl
1 review
1 helpful vote
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December 18th, 2015
Verified purchase

I cant use my iphone with other network... Still need activation

Thumbnail of user sharronb1
1 review
0 helpful votes
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December 13th, 2015
Verified purchase

Was so easy to order and organise, had my results back within 24 hours.
Very pleased indeed.

Service
Value
Shipping
Quality
Thumbnail of user gijsv1
1 review
0 helpful votes
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December 13th, 2015
Verified purchase

Very quick and over exceeding the set deadline! Only took 48 hours to unlock my phone

Thumbnail of user philipm62
1 review
0 helpful votes
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December 12th, 2015
Verified purchase

Simple and very easy to do no hassle kept well informed all he way through the process

Service
Value
Shipping
Returns
Quality
Thumbnail of user kurtw17
1 review
3 helpful votes
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December 9th, 2015
Verified purchase

Can not describe how disappointing my entire experience has been!

Thumbnail of user mihaelac1
1 review
0 helpful votes
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December 11th, 2015
Verified purchase

I am happy with the service. In 2-3 days my phone was unlocked. Thank you!

Thumbnail of user paull113
1 review
0 helpful votes
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December 10th, 2015
Verified purchase

Flawless from beginning to end have use twice now and both time great experience

Thumbnail of user philg19
1 review
0 helpful votes
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September 10th, 2015
Verified purchase

Very quick turnaround on unlocking my iPhone 6.
Would recommend and use again. Thank you!

Thumbnail of user sanketm
1 review
0 helpful votes
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October 17th, 2015
Verified purchase

They service is very fast. The phone was unlock on time.

Thumbnail of user paulb200
1 review
0 helpful votes
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October 14th, 2015
Verified purchase

Took a little longer than expected but phone now working fine.

Great service.

Thumbnail of user edw1217
1 review
0 helpful votes
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December 5th, 2015
Verified purchase

Took a little longer than expected but was kept up to date with any detail regularly.

Thumbnail of user johnm546
1 review
1 helpful vote
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September 13th, 2015
Verified purchase

Phone unlocked no problem, took a week rather than the two days quoted

Thumbnail of user andrews171
1 review
0 helpful votes
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December 4th, 2015
Verified purchase

Did not think it would work
Hay presto works 100 percent
Thanks

Thumbnail of user alejandrov7
1 review
0 helpful votes
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December 4th, 2015
Verified purchase

The service was a little slow but its unlocked now! Thanks!

Thumbnail of user azizy
1 review
0 helpful votes
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June 30th, 2016
Verified purchase

I am really satisfied with your service, it's impressive. And the time given
Is respected.

Service
Value
Shipping
Returns
Quality
Thumbnail of user adityan2
1 review
0 helpful votes
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June 29th, 2016
Verified purchase

Quick reliable service, got my phone unlocked within 24 hours!

Thumbnail of user arlindh
1 review
2 helpful votes
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October 11th, 2015
Verified purchase

1 month for 24-72 hour service and no reply on emails i send. Not recommended.

Thumbnail of user kristens26
1 review
0 helpful votes
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January 18th, 2021
Verified purchase

Quick, straightforward, hassle free. Only negative was not knowing full price in advance.

Thumbnail of user andress11
1 review
0 helpful votes
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June 21st, 2016
Verified purchase

Finally a group of people with experience and loyalty. Thanks

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From the business

Unlock your phone with us using our status as a Technology Recycler to get the unlock done quickly and efficiently. Unlocks straight from the carrier, fully legal and compliant.

Company Representative

Thumbnail of user jodys349
Customer Service R.
Typically responds within 2 days

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