Direct Unlocks has a rating of 3.8 stars from 3,310 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Direct Unlocks most frequently mention great service, sim card, and time frame. Direct Unlocks ranks 1st among Unlocked Phones sites.
Direct Unlock provided excellent service! They unlocked my phone quickly and efficiently, delivering results in less time than expected. The process was smooth and hassle-free, with great customer support throughout. I highly recommend them for anyone needing a fast and reliable phone unlocking service. Absolutely worth it!
Took over 20 DAYS to unlock! And spent the 100 to get it unlocked immediately. And bc of the longest waiting time. I now have unlocked my phone for no reason. So direct unlock wasted my time and my money. Sent multiple emails stating that the almost month wait was too much, and wanted a refund but was declined! 0/10. Had to put one star just to even write this review but that's the only reason I put one star. Highly disappointed and definitely not satisfied.
Wish I had read some of reviews before I gave them my money. They don't tell you that their semi-premium unlock service only covers certain conditions. After you give them your money they will come back and want you to pay $150 in addition to the initial price to unlock an old phone. It's a complete scam, don't be suckered in by their "promises". Their cheap price $28 doesn't do anything, except to sucker you in to extract more money from you. They refuse to do a refund.
Tip for consumers:
Stay away from this scam site, use some more reputable sites for unlocking
Products used:
ATT unlock
I've had to pay 2 times and now your asking for more money. 3 Separate charges, crazy that is not how you do business. Clear I'm done i feel completely scammed, I will fighting my charges and telling anyone who listens that this website is a scam.
Bunch of liars! First they charged me $28 to unlock then while computer generated system that shows you that work is in progress they ask for another $50 that i paid. Then 2 days later while comouter generated clock they use they ask for $200. Phone is not worth that! They are liars! I tried to contact them they refused to do anything but sent some of their policy on no refunds. No work was done at all phone is still sim locked. So far out of $79 and nothing. I contacted my credit card fraud department and explained that they will not refund and did not do any work. I filed chargeback with my bank! RIP OFF COMPANY STAY AWAY!
Switch and Bait! They will ask about $30 pretending that is how much service cost, and come back withing a day and demand $50.00! $30 is for "pre-service" whatever that means. I doubt they actually unlock clouds accounts because most of those reviews are fake! Don't waste your money! Please DON"T!
I had the same issues as everyone else was charged £19.99 and told it would be further £79.99 to unlock my phone. Wrote a bad review on the review section of their website last night, but hey presto it has dissapeared this morning. Luckily I've got a screen shot of this in which I will be using to take further action against the company. Avoid official I phone unlock.co.uk at all costs, very big scam going on here!
Take my review in consideration before doing business with those scammers (for your safety!). officialiphoneunlock.co.uk
"We attempted to deliver your unlock Over The Air via 3G and Wifi, but were unable to do so. We respectfully have to inform you that your iPhone... locked to T-Mobile USA is unfortunately marked by the carrier as Barred/Blocked... As we have already prepared your unlock and incurred the unlocking charge, we cannot supply a refund for handsets which are rejected in such circumstances."
You will never get Refund from their end.
They do not unlock phones. They do not even honor their own refund policy. Been 45 days since I made payment to unlock. Has not been denied and they will not cancel and refund like their policy states they can. Customer service is only an automated email stating basics that you can read on their site. No real people to help! If you like giving away money for nothing in return, then this is the perfect site for you!
Tip for consumers:
Just dont
Products used:
None...they took my money
It was a very good service for the officialiphoneUnlock.co.uk, it might not be a perfect service, but they are transparent and they value their customers indeed. So if you want to unlock your iphone 6 plus, its a guaranteed service. :)
I was expecting the unlock process to be complicated but was surprised how simple and quick it was. Once I filled the form in with the correct details I had an email confirming, then followed by another one two days later to say it was unlocked. I was quoted an extra £20 a local dealer so thought it would be a complex procedure, quite the opposite. Excellent
I specifically told them the circumstances of my phone. They stated they could erase the icloud. Paid them, then said they could not erase it and would not refund me. Do not trust them. Americans, probably best to donate your phone if you accidently bought a icloud blocked one like myself, you can recoup most of the money in your tax return. File a Fraud claim with your bank, get your money back
I have placed an order to unlock my iphone 5 on the 28/09 and to this date i am being given reasons to why it still hasn't been done yet!
Please do your selves a favour and go somwehere else.
This is a scam they will take your money and never give you anything until you forget about.
All of thier reviews on the website are fake.
I recently required a FRP unlock on my phone. Searching for Android FRP Unlock matched with https://tracking.directunlocks.com/lock-protection.php which does not make this clear.
Waste of money.
As stated on their follow for final payment "We cannot refund pre-orders due to the cost of providing the service, as stated on our homepage. However, if no further payment is made by yourself we will not proceed with the unlocking and no more payment will be due."
They may do this intentionally or they may have just made a mistake with failing to ensure thier website is truthful. Either way some place to avoid.
I'm not original owner of my iPhone 6 so Vodafone don't make it easy if at all possible to unlock it from their network. But this site found with good feedback so gave it a go. Yes the initial £19.99 I thought a bargain but read the full detail and feedback as I did and realised that it would be more in my case another £39.99. So not the cheapest unlock and after 6 working days and nice updates from the team I got my unlock. I tunes message your phone is unlocked so yes it's as they state and within time scales ( a bit longer in my case as Vodafone servers oversubscribed with 6s unlocks)
Would recommend these guys very good
I bought a iwatch that had activation locked payed $39. Now they want $49 more for there premium service. This is a total scam. I just contacted the apple support system and you get that for free. Everyone that states 5 stars are scammers too
When they tell your i cloud is ready to unlock and they want you to pay up with no assurance and no guaranty even they say they will refund it don't 110% scam. Ooh they say this to you "As a goodwill gesture, you have been given a £49.99 Voucher for this unsuccessful iCloud Removal." not a really money. Oh no customer support, and they keep changing there website Terms. Last time i check on they Home page and the terms page " No questions ask and 100% refund" now its gone. I found out in youtube about the people they scammed. I told them report it in UK Police..
Whilst the overall result was to achieve the unlocking of the phone, being 'duped' into making a second payment to compete the process was unexpected and in my opinion somewhat underhand. Citing terms and conditions as the reasoning is a poor excuse. Be upfront. The cost rose from £12 to £38.
It costs me 116$ dollars... and 15 days of waiting... i got nothing. My hard earned money vanished. They gave me credit note which is totally worthless... i dont have another phone nor i have money to purchase a phone and again scammed with these lowballers. Im from pakistan and never ever will spend my money to anyother website in future. My bank alone costs me way more than TAXES on three different transactions... 7$ dollor 29$ dollor 77$...
Products used:
Apple Iphone
All went really good, they delivered quickly as promised, although it was expensive. They need to inform the customer in advance of the possible costs of each stage. If you don't want to continue they convert your payment into credit with them, making it difficult to not close with them
Do not use. Absolutely do not
They charge one price. Make no mention of future charges. They try to hide behind "oh, in page 2 of checkout, you should have seen a tiny link to click which explains (our shady practices.)
Notice there's no mention of future charges anywhere on the checkout screens.
Do not be scammed like I was.
This company is a rip off. They said my phone could be unlocked for 28.99 paid that they said that my phone was able to be unlocked then told me it would be an additional $70, I'm glad I didn't pay it now I'm still in the same predicament. And out $30 I pray no one else trusts this company
35 business days to get my phone unlocked, I only received one email update and one update online in my order. After about 15 business days I was told it would be "any day now" after I contact the sales department. I know the website says it can be longer then 1-5 business days but weekly updates would be nice just to know it's still being worked on especially after such a long delay. I was very disappointed with the communication. I understand that the time it takes is out of your control but communication is not. You even have a great way to check your Order status online but it isn't any help at all if it is not updated. Very disappointed but my phone is NOW unlocked so I give you 2 stars for getting it done.
Your service took 3 days to provide the same unlock code that AT&T provided in less than 10 minutes. If you actually post this review on your site I'll gladly change my rating.
Was just giving a bot-like response
I was given a french i-phone and found this website to unlock the device. A bit dubious due to dodgy websites around but I have been pleasantly surprised with this site. The phone was unlocked within a couple of days - no problems whatsoever - excellent!
Got a price for unlocking my phones at £19.99 each then was surprised to find out days later I had to pay another £60 to unlock them? In total had to pay £100 which was dearer than my local phone shop. In conclusion you live and learn.
Unlock your phone with us using our status as a Technology Recycler to get the unlock done quickly and efficiently. Unlocks straight from the carrier, fully legal and compliant.
Hello Eugene,
Thank you for sharing your feedback with us. We understand that receiving an unlock code in a timely manner is important to you, and we apologize for any inconvenience our service delay may have caused. Our goal is always to deliver quality service, and we strive to provide unlock solutions promptly. Although AT&T may provide codes quickly in some cases, our service includes a comprehensive eligibility check to ensure the unlocking process goes smoothly. Your experience is important to us, and we would appreciate the chance to make it right. We encourage you to follow through with the unlocking process using the codes provided (NCK=9147084962849702 MCK=4954561625195641), and our team is here to guide you every step of the way should you need further assistance.
Warm regards,
Charlotte