Direct Unlocks has a rating of 3.8 stars from 3,310 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Direct Unlocks most frequently mention great service, sim card, and time frame. Direct Unlocks ranks 1st among Unlocked Phones sites.
Direct Unlock provided excellent service! They unlocked my phone quickly and efficiently, delivering results in less time than expected. The process was smooth and hassle-free, with great customer support throughout. I highly recommend them for anyone needing a fast and reliable phone unlocking service. Absolutely worth it!
Took over 20 DAYS to unlock! And spent the 100 to get it unlocked immediately. And bc of the longest waiting time. I now have unlocked my phone for no reason. So direct unlock wasted my time and my money. Sent multiple emails stating that the almost month wait was too much, and wanted a refund but was declined! 0/10. Had to put one star just to even write this review but that's the only reason I put one star. Highly disappointed and definitely not satisfied.
I fell for all the good reviews. The truth is these guys are fraudsters. Con artists who probably unlock a phone from a carrier here and there when it's basically could be unlocked if the person just called the carrier and they don't know that so they're not doing any work because in my experience they took my money and didn't deliver the services they said they would, unlocking an iPhone from the current carrier.
The order was placed on November 15th, 2021. Total cost, close to $75. It is the 4th of January, 2022. The status of the unlocking process has been stuck on 99%: imminent 0 days 8 hours.
It's been saying that since the 10th business days after I placed the order. They assured me that they were chasing the IMEI they prioritize it and that unlocking an iPhone takes 7 to 10 days to the math and they will not respond to a request for refund they will not respond at all now. Pathetic. Avoid them, go with CanadaUnlocking.com; they're legit.
Tip for consumers:
Avoid this company!
Products used:
They took my money and didn't deliver
They took my questions and the pages do not have plus the option to talk to them. 90 days have passed and not got neither the service nor returned the money that was paid. Attitude of those who live damaging people... My order ID is ******* (21/Jul/2015)
I was really sceptical about getting my phone unlocked online but thought they seemed reliable so emailed and spoke to someone about the method of payment, I was reassured that my payment would be saved. My unlock was delivered in 2 days and it all works perfectly!
After purchasing $28.99, There will be an eligibility check, then after the check they will notify that I need to addition al $91. Then they will explain that the $28.99 si only for eligibility check, which is not even mention before I purchase the Service. Their refund policy does not refund eligibility check. Avoid this website
They ask for price to check whether it could be unlocked or not. Then they ask separate price to unlock. And after paying that too they ask, not able to unlock use premium service to unlock. Which is the cost of mobile itself.
Products used:
iphone unlock
Direct unlocks will take your money, not have your smartphone unlocked.
1st of all they will charge you 2 payments then the 2nd payment will be more than the 1st.
After a few days it will say your order is 99 % complete.
I emailed them a few more times but no more responses back.
They are not going to get away with this I promise you.
I already contacted my credit company, filed a complaint with fraud.
I have no problems paying the charges to have my phone unlocked but this is a scam.
Definitely would not recommend or please don't send Direct Unlocks any money.
I
Tip for consumers:
Don't waste your time.
Products used:
Phone unlocked
Pure scam, dint EVEN consider placing an order, they will take your money, or even ask for more money after a few days, in my case it was a week. They said that will be no additional cost for phone that is still under contact, but imagine, they ask for additional 110 dollars, and if you don't pay, they will not refund initial cost of 28 dollars. I was naive, they took my 10% salary (yeah salary in my country is around 350 dollars) and now they will not refund, and even asking for additional payment. I hate scammers like that, ill try to report that to uk authorities, but after detailed search in site they said that i accepted that they will not refund anything. Be warned guys, this site is pure textbook scam!
Dont use this wed site they will scam you. After you do the $28.00 payment your phone will not be unlocked till you pay $50.00 extra. Go to your carrier you will unlocked for free. Karma will get those scammers
Don't trust these guys. They lure you in with a low price and the promise of expedient service but the promise is empty and the payment you make is just the first of many bills they will send you to unlock your phone. I've already made two payments to them. They spend two weeks "unlocking" my phone then suddenly they told me to make yet another payment to them or wait six months for it to be unlocked. That's when I had enough of their B. S. and asked for my hard earned money back. They refused to reimburse me and said that I needed to wait 6 months or fork over even more dough. Don't do business with these con-artists. You will waste your time - perhaps 6 months to be exact, and money. You will regret it, trust me.
Typed in iMessage number said unlock £19,99 paid got email saying you got to pay £29.99 so I paid and now unlocked but it should be clear these ate con artist stay away. These need reporting to trading standards
This is a very good service
Had me unlocked in no time
Great 👍👍
This is a scam! Shows online that it'll only take 24hrs, i've waiter one week! Then received an unsuccessful notice asking for more money, then a refund link but after clicking the refund link there's no option to proceed!
Informed them my situation, they assured me they can unlock my perfectly legit phone. I paid promptly online. It's been more than a week and they have not contacted me in any way. Don't waste your money!
Frustrated
*******@aol.com
* Direct Unlocks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
It said unlock your phone for £23.99 which I thought was expensive, but I thought I'd give it a go! At no point did it say that there would be another payment required until I'd paid,
If it had said it was £44 and a few pence then I wouldn't have gone ahead with it In the first place! That says to me these people are con men keep away!
First off they make you pay $30 to make you think they're gonna unlock your phone, then once you already paid the $30 they make you pay another $50 without telling you before hand to actually "unlock" your phone. After waiting 7 days, when the estimated time was done, they email saying they can't do it, so they made me waste a week waiting just to tell me they can't do it. Then they wanna give me a credit to their website like i'm ever gonna use this useless website again, and of course they also don't respond to emails asking for my money back. Don't use this $#*!ty website it's a scam.
They do nothing and will charge you. Your cc company will also charge you a fee because its basically an outside of courntry cash transaction! Totally hidden from you until charged. Fine print will say its not for unlocking to get out of being responsible for anything. They are nothing but modern day crooks. What they say will show up on cc does not show up that way. Crooks on many levels.
Tip for consumers:
Dont use the site.. they are crooks and dont tell you what is going to happen when they charge you and lie about what they do. which is nothing and they depend on a mysteries /other actions that they say is out of there control to not be liable for anything.
Products used:
Says refund is within 14 days of purchase.
I paid the initial $28-$30 for company to establish my phone could be unlocked.
Then I paid the $91 to unlock the phone.
Then I get notice that company actually cannot do what it says it can do and you require $265 to "engage" a Samsung technician.
I'm asked them to refund my card for which they refused. If I knew there was even a remote possibility it would cost $265 to unlock, I never would of engaged this service. That's just the beginning of the shaddyness. Nothing they advertise is true in my case.
It's a classic bait and switch.
Anyone considering using this company, DO NOT DO IT! You will end up feeling manipulated, foolish, embarrassed, and angry...and out $130.
It's a scam company run by people with no conscience.
Tip for consumers:
I provided the order #. Any other info I provide you proving this is a real review compromises my personal info as the order has my personal info attached.
Warn your readers to this scam
Products used:
Cell phone unlock
They will charge a fee to check your phone imei without telling u. Then u Pay another fee to unlock. I did pay however after 5 days. It went to server down. I waited 30 days and still nothing. I email and nothing. Base on their policy they should refund u. Still nothing. No reply, nothing.
Tip for consumers:
Email them before u buy. If u get a respond at least that may give u confidence to buy.. I should have done that before. Also take n mind. All those pop ups about people buying is just the first process to check imei. It's not the complete process. Which they don't tell u. So you will pay twice to get complete processing..
Products used:
Network unlocking
Very misleading in there pricing. I paid £17.99 then after 24hrs I received an email saying my code was now ready & when I pay an additional £29.50 unlocking payment I will then receive my code.
Complete con! I will not be making other payments.
I see others who say this is a fantastic service & code worked. I just wonder did they just foolishly pay the extra monies without realising that these people are dishonest & draw people in who are desperate to get their phones unlocked?
Let help you for free!
Thanks to these people & there greed & dishonesty I called 02 direct to see if they could unlock the phone I bought. They unlocked it for free.
So Don't Pay These Con artists - Call the Network provider direct
* Direct Unlocks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I'll make this short but straight to the point. I have one word to describe officialiPhoneunlock and that is "OUTSTANDING".
I never imagined that the process I went through is real. I took the risk of having my iPhone unlock not knowing if it wil be unlocked or not but to my surprise a miracle happened and I cannot explain how grateful I am and thankful to everyone. I thought its hopeless but the customer service is so fabulous that they are really effective and efficient on updating me about the status.
Indeed, testimonials are the best way to know if a company is legit or not. I strongly and highly recommend officialiPhoneunlock and I am proud to say that I chose the right company and it is worth every penny.
My sincerest gratitude to all who have been part on unlocking my iPhone. I am confidently satisfied and I will share this good news to ny friends and relatives!
Finally got the codes. It only took 16 days and $100 I don't recommend. They initially say the price is $20 then you get an email saying the codes are ready but you need to pay another $80. Then turns out they aren't ready and it's going to take an additional 16 days. Unless you've got a ton of time and a ton of money go somewhere else
El servicio es bueno, el costo no es fijo, pero al final es confiable es muy recomendable para desbloqueo en México
Por qué vimos un videos
Por qué leí los comentarios y todos decían que era confiable
Hola Lucía, ¡gracias por tus comentarios! Nos alegra saber que nuestro servicio le resultó confiable y que funcionó bien para desbloquear su Samsung S8+ de AT&T USA. Nos esforzamos por brindar una experiencia sencilla que satisfaga las necesidades de nuestros clientes. Con respecto a los costos, nos aseguramos de que todas las tarifas estén claramente descritas en la página de pago antes de realizar el pago. De hecho, existen varios pasos y las tarifas correspondientes para garantizar un desbloqueo exitoso, incluida una verificación de elegibilidad y el pago de desbloqueo estándar. Si tiene más preguntas o necesita ayuda, no dude en comunicarse. ¡Valoramos su negocio y esperamos servirle nuevamente en el futuro! Saludos cordiales, Carlota
After paying what i thought was a fair price to unlock my iphone 13 pro max the emailed me ack saying it was going to cost more money. 280.00 more to be exact. The only phons they might be able to unlock are old models with a perfect imei number. Hell anyone can call the carrier and get there phone unlocked with a clean number. But they hide the fact that you are getting nothing for first payment. This site is a scam to get your money and nothing else.
I ordered for my iPhone unlock on 26th Dec 2019 and paid around $50. I received only one email response when I enquired about the status. After that, no reply for multiple emails. After reading online reviews and from my experience, this guys seems scam. Stay away.
A nice short review.
They have stolen my money and refused to respond.
Their payment processor, Nochex, are just as liable.
Do not trust, do not use and certainly do not give them any money.
I made a pre order of £19.99 without reading every detail and then when I went back and reas that it may cost a variable amount after a variable amount of time to get an unlock, maybe, I asked for a refund.
Many times, from both officialiphoneunlock and Nochex, at least Nochex bothered to answer.
Unlock your phone with us using our status as a Technology Recycler to get the unlock done quickly and efficiently. Unlocks straight from the carrier, fully legal and compliant.
Dear Alasdair Polson,
Thank you so much for your positive feedback! We're thrilled to hear that you're satisfied with the service and that your iPhone 11 was unlocked quickly. Should you need any further assistance or have any questions about managing your unlocked device, please don't hesitate to get in touch with us. Enjoy the freedom of your unlocked phone!
Warm regards,
Charlotte