Direct Unlocks has a rating of 3.8 stars from 3,310 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Direct Unlocks most frequently mention great service, sim card, and time frame. Direct Unlocks ranks 1st among Unlocked Phones sites.
Direct Unlock provided excellent service! They unlocked my phone quickly and efficiently, delivering results in less time than expected. The process was smooth and hassle-free, with great customer support throughout. I highly recommend them for anyone needing a fast and reliable phone unlocking service. Absolutely worth it!
Took over 20 DAYS to unlock! And spent the 100 to get it unlocked immediately. And bc of the longest waiting time. I now have unlocked my phone for no reason. So direct unlock wasted my time and my money. Sent multiple emails stating that the almost month wait was too much, and wanted a refund but was declined! 0/10. Had to put one star just to even write this review but that's the only reason I put one star. Highly disappointed and definitely not satisfied.
I ordered for my iPhone unlock on 26th Dec 2019 and paid around $50. I received only one email response when I enquired about the status. After that, no reply for multiple emails. After reading online reviews and from my experience, this guys seems scam. Stay away.
I have contacted and paid money to unlock my iPhone 6 (Total network), But unlock was not successful and I got a mail stating that I will be getting 44.95 pounds of refund. And its been more than a month but I didn't get any refund. I sent several emails also but no response.
I don't think this is a trustworthy site to unlock your phones. BE CAREFUL!
The first transaction was $25, and they said I needed to pay for the next transaction to make it work. I paid €42, but even after 7 days, they still haven't been able to deliver. They don't respond to emails, and I've lost $75. I hope someone will report this to consumer protection as soon as possible.
Was advised there would be a delay of up to 12 days as my carrier was Vodafone. This was completed in just over a week. No problems and was updated regularly what was happening. I didn't have to plug my phone into iTunes it did it over my mobile data. Great service
3 days and my phone was unlocked I'll definitely be using the again in the future
They charged my credit card and never rendered the service. I have tried to contact them through email multiple times, and no one replied back. They basically stole $70 from me. They didn't unlock my phone from AT&T although my phone is not under contract or being financed. The fact they don't even reply back tells everything you want to know about what kind of company this is. Unfortunately, I have to report it to my credit card company to investigate this fraud. My advice is stay away from this company.
Sam Numan
Products used:
Service
Stay away from Direct Locks they are a fraud, they defraud you and then tell you system cannot unlock but they will give you a credit for the next phone, who unlocks a phone every year. Very bad business stay far from them
Attracted by the 1 to 6 hours unlock service I've decided to give directunlock a try, only to find out 48 hours later and a few emails that they were not unlocking my device. I called the manufacture and they send me the unlock codes within 5 minutes for FREE. I ask directunlock for a refund because they didn't perform their promise and at that point I got an email saying they don't do refunds sorry for my luck.
I usually don't write reviews but if you are about to unlock your device think twice.
Tip for consumers:
Don't use it, they don't stand behind their promise and won't return or unlock your phone. Call the phone provider that the phone is locked to and they will tell you your next step.
Products used:
Unlock of an android phone
I was misled by this company thinking they could unlock my iphone. After paying $28, they told me they could not unlock my phone but I needed to another $130. I refused, and they sent me an email that I would get a refund. I tried to contact them so they could process the refund. Never heard from them. I wrote a review about my experience, and they sent me an email indicating they would send me the refund if I remove the review.
All the favorable reviews on their website have been fabricated. STAY AWAY!
Tip for consumers:
STAY AWAY!!
Excelente servicio, me ayudaron en toda duda que se me presentaba
Por recomendación
Recomendaciones
¡Hola, Jessica! Muchas gracias por tu reseña positiva. Estamos encantados de saber que nuestro equipo pueda ayudarle con cualquier pregunta que tenga. Si hay algo más con lo que necesita ayuda o si tiene más preguntas en el futuro, no dude en comunicarse. ¡Disfruta de tu iPhone 13 desbloqueado! Saludos cordiales, Carlota
This is a scam website. I have ordered a unlock service with Order ID ******* on 03/Mar/2016 04:27:09 but still(It almost One Year now) they showed it With supplier as status. I also requested for refund but even after various mail they never responded it.So don't order any service this website is a big scam.If you want prove check in their website order tracking page and enter the IMEI: **************(after complain this in this forum they removed my IMEI tracking page with sorry no order found, you can see the original status before removing the page in the attached picture here)
The service is just superb. You just enter your cell details, pay the affordable and cheap in town amount. That's all. Now just sit back and relax. You will get the conformation much earlier then promised time frame and you are all set.
This is one of the best site and service i have got for my multiple unlocks.
I've used directunlocks several times over the past few years. They have been great. I placed an order oct 29th, was only supposed to take 5-7 days. Since then I have sent 3 messages on different days with no response from them. My phone is still not unlocked and I've asked three times for a status update on what is taking so long. May have to look for other unlocking companies in the future. I've used DirectUnlocks to unlock every device that I've owned and never had any issues until now which is why I given three stars. If they do respond back and provide an update I will change the rating.
Needed to unlock an iPhone6. The service was really easy to use, regular emails keep you posted on the progress of the unlock and the whole thing only took a couple of days. It's a shame that it's a bit on the pricey side and while they do say that you pay in 2 instalments (the unlock request, followed by the actual unlock) I think it's written in such a way as to be easily missed. I knew about it, but see from other reviews that many didn't realise. More transparency on costing needed I think! Anyway... Overall, fast efficient service, great communication and would definitely use again for ease and reliability.
Cost hidden in tiny writing, no real reply to complaints, not honest, not good, lost money on this crapper, read reviews first
Hello Darryl,
I'm sorry to hear that you're not completely satisfied with the experience so far. I want to assure you that transparency is important to us, and all costs associated with our services are outlined on the checkout page before any purchase is made. For your Galaxy A13 5G from Boost USA, you have successfully made the payment of $28.99 for the Eligibility Check. The next step is the Unlocking Payment, which will enable us to proceed with unlocking your device.
If you're encountering an issue where your phone doesn't prompt for an unlocking code with a non-Boost SIM card, it indicates that a Remote USB Unlock service will be necessary. This is mentioned in the order status, and while it does require an additional fee, it is a solution tailored for situations just like yours.
Please rest assured that our goal is to unlock your phone efficiently, and we value the opportunity to make this right for you. We encourage you to continue with the unlocking process, and our support team is here to assist you every step of the way.
Warm regards,
Charlotte
I was skeptical about this whole unlocking service thing, but I desperately needed my iPhone back, so I did some research and gave it a shot. This was the cheapest website I found, by far, and my phone was unlocked and ready for use in less than one day! It's been working great and I couldn't be happier with the services provided! Worth every penny!
Cant call them i tried everything! Number not existing!
I LOST 50 £ to that stupid fake company.
No email support i wrote 3 times no luck either.
Scammer, dont use that company!
0 STARS even minus if i could!
Einfache Eingabe zum finden des richtigen Modells, transparente Darstellung des Entsperrvorg.
Vertrauenswürdige Website
Preis/Leistung Top
Hallo Manfred, vielen Dank, dass Sie sich die Zeit genommen haben, eine Bewertung zu hinterlassen. Wir freuen uns, dass Sie unsere Website vertrauenswürdig finden und die transparente Darstellung des Entsperrungsprozesses schätzen. Da Ihr Bestellstatus „Entsperrung abgeschlossen“ lautet und Sie die Entsperrungscodes erhalten haben (NCK: 50309395, MCK: 39196251), befolgen Sie bitte die Anweisungen in Ihrer E-Mail, um diese Codes einzugeben. Wenn Ihr Samsung S8+ Sie beim Einlegen einer Nicht-A1-SIM-Karte nicht zur Eingabe eines Entsperrungscodes auffordert, ist möglicherweise eine Remote-USB-Entsperrung erforderlich, um den Vorgang abzuschließen. Dies wäre ein zusätzlicher Schritt gegen eine zusätzliche Gebühr, wie auf unserer Website beschrieben. Wenn Sie weitere Fragen haben oder Hilfe bei den nächsten Schritten benötigen, zögern Sie nicht, uns zu kontaktieren. Wir sind hier, um Ihnen zu helfen, Ihr Telefon problemlos zu entsperren. Mit freundlichen Grüßen, Charlotte
Desbloqueo para cualquier compañia telefónica aunque tardo un poco pero satisfecho con el servicio recomiendo ampliamente. Gracias
Por las reseñas
Por que me pareció el mejor
Hola Carlos, ¡Gracias por tus comentarios positivos y por elegir nuestro servicio para desbloquear tu iPhone 11 de AT&T USA! Nos alegra saber que está satisfecho con el servicio, incluso si le llevó un poco de tiempo. Si tiene más preguntas o necesita ayuda adicional, no dude en comunicarse. ¡Estamos aquí para ayudar! Saludos cordiales, Carlota
En su momento,estaba con desconfianza y pensaba que podría ser una mentira, pero al final todo salio perfecto
Los buenos comentarios ayudaron a elegir la página para confiar en ellos
Por la buena aceptación en su página
Hola Karlo Perez, ¡me alegra saber que al final todo salió perfecto! Gracias por elegir nuestro servicio basándose en los comentarios positivos que encontró. Si tiene alguna otra pregunta o necesita más ayuda, no dude en comunicarse. ¡Disfruta de tu Galaxy S22 Ultra 5G desbloqueado! Saludos cordiales, Carlota
What seemed like a good offer on a professional looking Web site soon turned into a very expensive job. I wanted two phones unlocked! 2-3 days was the quoted about of time... it took 4 weeks! I felt scammed after the initial shock of having to pay so much so I didn't trust the rest of the service. The phones did eventually get unlocked thats why I gave one star...
Hi Mate,
I have experienced, it took such a long time to unlock my UK iPhone, which I was about to use at Dubai. Really appreciates your day to day updates and prompt response to my mails.
Thanks to all who had involved in the case
Its truly a great experience with "OfficialiPhoneUnlock.co.uk" as I'm satisfied with their prompt & reliable services. Also the customer care members are very much supportive & they take care of each & every customers by providing such services & also the updates regarding the order time to time. Overall 10/10. Will surely recommend "OfficialiPhoneUnlock.co.uk" to all of my friends & family members. Thanks.
The unlock itself took quite long due to Vodafone problems and too many iPhone 6S that had to be unlocked but that's not the fault of OfficialiPhoneUnlock.co.uk;-) First I had problems with the credit card payment but the support responded within minutes to my e-mails and helped me perfectly. So five stars for you from Germany:-)
They lead you on however many times you let them with no results. Initially they lead you to believe they're going to unlock your phone within a couple of days so you make the payment and they tell you it's only 99%, so you want another the final payment so you give him another payment then they ask for another payment after that they're liars and scammers that's it
Unlock your phone with us using our status as a Technology Recycler to get the unlock done quickly and efficiently. Unlocks straight from the carrier, fully legal and compliant.
Hello Jennifer!
We're thrilled to hear that your iPhone 12 Pro Max was successfully unlocked in just 3 days, and it means a lot to us that you're considering our services for the future. If you have any questions or need assistance with anything else, remember we're always here to help.
Thanks for choosing us and taking the time to share your positive experience!
Best regards,
Charlotte