Direct Unlocks

Not recommended
I really disappointed with the service. They should clearly tell the customer about the second payment initially. After paying 19.99 dollars, they asked 115 dollars which is too much higher from the previous payment. Now, from their step, I will think more for doing such payment in the future.

Outcome was good; however, I had to upgrade after submitting my initial unlock request. Since these guys do 100s of unlocks per day, why not just tell everyone upfront you must go uber-premium to unlock USA AT&T, Verizon etc. (about $85 USD). In addition, I got the impression they could unlock the phone in 1-3 days, but even after upgrading, it took about 7-10 days. My trip was almost finished by the time my phone was unlocked. [Unfortunately I bought a crappy "burner" phone to cover my telecom needs in the EU]. So, bottom line, plan ahead for both upgrade and implementation delays of at least 2 weeks prior to international travel. Otherwise, I am very happy not to have to deal with USA carrier locks anymore.

I was told that my iPhone could not be unlocked due to carrier contract restrictions, but was pleasantly surprised when it actually worked. Now I'm able to use my iPhone with any GSM carrier. Very satisfied!

Customer service rep was very helpful and updated me on the status of my unlock request, but then again I could've just checked on the status page instead of emailing them. Had my Sprint iPhone unlocked.

Took a long... time. Like 2 weeks, but it's unlocked with Apple database now apparently. Thanks. Oh yeah and the initial charge is deceptive, because the additional charge is 3 times what was advertised. Yeah thanks

I had to make two payments,one to find out the there was still a balance owed on the phone. The second payment was to pay off the balance and unlock the phone. Direct Unlocks negotiated a lower price with the cell service to pay of the phone. So I got the phone payed off and unlocked for less money than just paying the balance owed on the phone from the cell service.

Despite all the negative reviews I was worried!
I've paid, and checked reviews only after that.
After reading the reviews I didn't expect to get my phone unlocked, but they are legit!

Thank you very much!

Esta aplicación y página a sido de excelente servicio se los recomiendo hacen un muy buen trabajo es de confianza me ayudo con los problemas de desbloqueo

Muy buena atención

They charged me to unlock my Samsung Galaxy. Later that day they requested an additional $30. One week later they said they could not unlock my phone and did not refund my money. Total scam! Avoid at all cost!

They hide the secondary cost in the very fine print. It's also misleading because it says "Unlock Now" when it should say click for eligibility scan. It's a scam don't use it. I didn't bother to pay the second fee. That's usually how black mail works. You keep paying for more and more and never get what you're paying for.

Ordered an unlock for my iPhone 6s locked to 02. Good service was received although it was a bit pricey and took a little longer than the 48 hours advertised it did the job and my phone is now unlocked to all networks. If you want to get a phone unlocked then this company will do that for you. Don't read the bad reviews about it not working as it certainly does work.

I was not told there would be 3 separate fee's in the beginning. This phone was not able to use a code to unlock network. I had to connect to a computer w USB to have technician unlock while following his directions.
I am happy with the service they provided

I ordered to unlock my iphone frome vodafone uk. Price was £19.99 I payed for it and later I got email that I need to pay more £29.99. I didn't understood what for I must to pay. So if someone will take this service make sure that you read terms&conditions and £20 it is not last price. Also order should came in 48-72 hours. But I got it unlocked more later. I am happy just for that they finally unlocked it.

This was successful but slow, although that may have been because it was Christmas. The price was somewhat hidden on the site and it was not really clear from the start how much this was going to cost - having thought it would be £19.99 it eventually cost £59.99. Communication was good but actual unlock was not available until a couple of days after the email that said it was ready.

Ok so I've been screwed badly by them the customer service by the name of nigel said i needed to upgrade my unlock cause my phone was blacklisted so i payed the upcharge now here i am 5 weeks later with nothing no unlock just them saying its processing please wait stinking liars is all they are do not i repeat do not deal with them they are shady and a bunch of cheating slobs

Their service is trash. They're not an unlocking service. They're a 'check for lock' service. Basically, they can't unlock a carrier. They take your sim and see if your phone is eligible for unlock. If it is, they request it from your carrier. That's it. If carrier says no, they tell you it is hard locked. Complete garbage. They ask for a hard inquiry fee, which they take your IMEI and run a check to see who the carrier is. Just google search it and there are some websites that will tell you. Then just call the phone carrier. That's what these guys do. When its hard locked and carrier says no to the unlock, they give you back a "credit" but they offer no value and the know that. STAY AWA!

We bought a iPhone 5 that was blocked to O2 so we decided to get it unlocked though official iPhone unlock. Co. U. K.
After our payment was sent to them we could track the phone unlock process and after 48 just like they said the iPhone was unlocked and is now working on my own sim Vodaphone
Will defiantly use this service again
Thanks from the Hunters

Used this site instead of going to Voda Phone as past experience has not been good. Although the process took longer than anticipated, I was kept well informed via email. The whole process cost £50 which isn't too bad. The unlock happened exactly as explained in the email and was able to use the phone straight away. This would have been a 5 star review, but given a 4 due to price and the length of time to unlock.

I didn't expect to have to pay more for the premium unlock, but this experience was still very good. I was kept very up to date on everything and every detail. I was notified immediately of anything that happened. Overall I'd highly recommend this company to my friends.

The normal rate to unlock phones is around 30$, those guys charge this amount only for checking if my device is elligable to be unlocked, and want another 35$ after that to unlock it.
Pay attention, better go to other provider who make tho whole service for 30$

This is totally a fraud service. I tried with two phones with imei's **************, **************. They first say $29 then 58$ then $7 and they are not telling me to pay $262. This is totally a fraud company. Don't fall for it. They won't credit back your money to your actual payment method.

The website says 24-72 hours for unlock, it took over a month! I kept getting emails saying it'll be done by the end of the week, then the following week, then guaranteeing me it would be within 5 days & still nothing.

I would not recommend to anyone!

I paid two payments of 83 dollars plus one of 28.99 and they did not unlock my phone, I had to pay 50 dollars outside to unlock it. They send a program that does not open when installed, they are informed and they do not respond. They are a big scam.