Direct Unlocks has a rating of 3.9 stars from 3,306 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Direct Unlocks most frequently mention great service, sim card, and time frame. Direct Unlocks ranks 1st among Unlocked Phones sites.
Direct Unlock provided excellent service! They unlocked my phone quickly and efficiently, delivering results in less time than expected. The process was smooth and hassle-free, with great customer support throughout. I highly recommend them for anyone needing a fast and reliable phone unlocking service. Absolutely worth it!
Took over 20 DAYS to unlock! And spent the 100 to get it unlocked immediately. And bc of the longest waiting time. I now have unlocked my phone for no reason. So direct unlock wasted my time and my money. Sent multiple emails stating that the almost month wait was too much, and wanted a refund but was declined! 0/10. Had to put one star just to even write this review but that's the only reason I put one star. Highly disappointed and definitely not satisfied.
Decided to use Direct unlocks to unlock my P30 Pro, they charged me £11.99 to
"unlock my phone" which was only for them to
Check that it could be unlocked. The then charged me an additional £37 to actually have the phone unlocked. At this point I have already spent the £11.99 and decided to go ahead otherwise that money would have been wasted.
After a week of waiting and my phone still not unlocked I received a email saying they couldn't unlock my phone and they would have to go to Huawei Direct for them to do it, they also wanted me to pay another £40 to get this done.
I replied saying I wasn't happy with the amount of hidden charges and I wanted a full refund and I'll take it somewhere else, it's states on there website that there is 24/7 customer service, (this is not the case) I sent numerous emails over the next few weeks without any response. In the end I was stuck with loosing the money I spent or spend more and have the phone unlocked. After 3 weeks of no response I decided to pay the additional £40 as I needed the phone.
Really unhappy with the service. I will never use them again!
Shocking no one replied after weeks of sending emails
I have had 3 iPhones unlocked 5 & 6 which where locked on o2. No hassle just took abit longer then expect. The good thing was they kept me informed all the way. 100% genuine will be using them again.
Same story popping up everywhere about this "company". You get your iphone checked independently using CHECKMEND, you're report comes back clean, you go ahead and pay for an unlock and 10~15 days later you get a message saying your phone is blacklisted, no refund. DO NOT USE THESE SCAMMERS. UPDATE THEY EVENTUALLY REFUNDED MY MONEY AFTER ALOT OF TOING AND FROING
Tottaly scam, the 50 punds are gone and no unlock is done, no one answers emails! Be aware that once You paid them, they now hawe all Your credit card details including ccv numbers, becay use there was no reddirecting while entering card details! I changed my credit ard for security reasons!
I upgraded recently to Vodafone with so much hassle I've now cancelled contract
But needed To have phone unlocked, couldn't use Vodafone as they didn't recognise My new phone IEMI number so used this unlocking service, I was a bit sceptical but received my unlocked email yesterday and today purchased an EE SIM and it worked straight away didn't need iTunes done over WIFI in shop
Thanks top job
DirectUnlocks Tracking
IMEI Number: **************
LG Q Stylo 4 locked to Sprint USA
Current Timeframe: 10 days
Overdue: This unlock is taking a little longer than normal, we are chasing this IMEI for you and have prioritised it. We will email you and update your status accordingly when it is unlocked.
Progress of your IMEI: 99%
Estimated time remaining: Imminent
If this is longer than you expected, please be aware that busy periods such as Christmas or the release of popular phones, can make unlocking a little slower, especially if your network/phone combination requires a human process.
Please be patient, your phone will get unlocked for any sim card.
I HAVE BEEN PATIENT FOR LONG. TJE ABOVE MESSAGE IS A PROVE ENOUGH. FOR 7 MONTHS I HAVE BEEN PATIENT AND BECAME A PATIENT. KINDLY AS THIS DIRECT UNLOCK TO REFUND MY MONEY.
I needed to unlock my iPhone 4s so paid these guys $10 to check and see if the phone was blacklisted, the $35 order #******* and then another $58 for order #*******. Today they asked for another $190 so I started looking on the internet and they are definitely a huge well organized scam. Their phone number *******084 is incorrect and does not work. They do not answer emails sent through their contact us box and, the check your order button is full of false information. I have heard allegations from others who were scammed that the owners behind this company are Kenyan and associated with the Russian mafia. UNDER NO CIRCUMSTANCES DEAL WITH THIS COMPANY!
DO NOT TRUST THIS SH*T BUSINESS
This company "officialiphoneunlock.co.uk" conducts blatant fraud
Paid £50 for icloud removal and got NO REFUND with a reason that my phone is in blacklist. In fact my phone IS NOT in blacklist which was confirmed by 7 different IMEI checking services.
All the bad reviews have been either deleted or "being checked"on the trustpilot.
All the reivews on http://trustmark.reviews/review/www.officialiphoneunlock.co.uk are FAKE
CHECK OUT MY eBay listing: ************** for more details!
It was quick and easy but not a walk in the park for someone who doesn't read the whole statement it was a gamble and I was desperate. Glad they do great work unlocked in minutes thanks so much
Came across this device and was eager to get it unlocked, obviously didn't have 1400 to pay off the device. Went to direct unlocks and got it unlocked within days.
Browsing the internet and have it a shot based on reviews
It’s a great phone
So far I have managed to unlocking 2 phones without any problems I deeply appreciate the service provided by Officialiphoneunlock and highly recommend it to others.
My experience was amazing less than 10 minutes and it was ready to use for any company!
Quick easy cost more than I expected, did not realise there would be a second payment until we got to it
Chosen for me
Option chosen for me by EE unlock service
Hello Mrs. Lawson,
Thank you for your feedback. I'm sorry there was some confusion regarding the cost. To clarify, the initial £23.99 payment was for the Eligibility Check to ensure your iPhone 11 Pro from EE UK could be unlocked. The subsequent £26 payment was for the Standard Unlock service itself.
We always strive to be transparent with our pricing, and all costs are outlined on our checkout page before finalizing your purchase. With your order status reading "Unlock Complete," your iPhone 11 Pro should now be fully unlocked and ready to use!
If you need further assistance or have additional questions, feel free to reach out. We're here to ensure a positive experience and appreciate the opportunity to clarify any concerns you might have.
Best regards,
Charlotte
They do not specify that the first 28 USD payment is to "validate elegibility and that the phone model/carrier selected/etc is the correct one, until they ask for a second payment to "actually unlock the phone".
They are clever enough to avoid PayPal...
AVOID BUSINESS WITH THEM AS POSSIBLE!
Total scam, told me they couldn't complete the unlock as my iPad was marked lost/stolen, Apple confirm that it is not marked as such, no communication, no refund. Avoid
Plz plz plz,, do not believe this site. 100% fake,,, they charged me twice to unlock icloud $30 and $46 but it's been a month. They haven't unlocked yet...
Made an order 2 days later asked for more money. Story is that they messed up and will cost more and will take more time. Will report them to the credit card company.
I was very happy with the service I received. Communication was clear and timely. I had a phone unlocked for Japan and after having done a software update everything is still working perfectly.
Lived up to the promises. Ordered Thursday and by Saturday was up and running on the network of my choice. So much easier than previous experiences of men with laptops on market stools.
Payed 20 pounds and then after 1 day they requested another 80 to unlock the phone.
After doing more search found out that this is a big time SCAMMING site.
How come it's not banned yet?
Tip for consumers:
STAY AWAY!!!
Don't trust these people. They ask for payment twice without any unlock done. When you submit IMEI for unlock, device is CLEAN, after you make payment, they Blacklist your IMEI and then IMEI end up to be in LOST/STOLEN mode and they claim no unlock can be done due to blacklisted IMEI. Bunch of Scammers!
**Beware SCAM** Company Datacorp LTD registered in Belsize(south America hiding behind the. co.uk website
Click on the protected by DMCA green badge on bottom right of their website to prove unauthorised fake website! **Sammers BEWARE** They will take your Money!
First I thought this was a scam but now that my phone is unlocked I think it's a really good service I would recommend this to anybody that wants their phone unlocking it was fast and easy all you have to do is put IMEI Number into the search bar and away you go very quick in easy and very pleasant service would recommend to anybody that would like their phone unlocking
Telefono comprato negli stati uniti e non potuto mai utilizzare in Italia perché bloccato da operatore telefonico...richiesto il codice di sblocco e adesso funziona anche in italia...grazie mille
Ciao Cristian, siamo entusiasti di sapere che il tuo Galaxy S23 Ultra ora funziona in Italia e apprezziamo che tu abbia dedicato del tempo per condividere la tua esperienza positiva. Se hai bisogno di ulteriore assistenza o hai domande sull'utilizzo del telefono, non esitare a contattarci. Goditi il tuo dispositivo ora sbloccato! I migliori saluti, Carlotta
Unlock your phone with us using our status as a Technology Recycler to get the unlock done quickly and efficiently. Unlocks straight from the carrier, fully legal and compliant.
Hello Gerardo Ramirez Hernandez,
We're absolutely thrilled to hear that your experience with unlocking your iPhone 13 Pro Max was amazing and impressively swift! We always strive to provide efficient and seamless services, and it's wonderful to know we've achieved that for you.
Enjoy the freedom with your unlocked phone, and should you need any further assistance or have any more devices to unlock, we're here for you.
Thank you for choosing our service and for taking the time to share your positive experience!
Warm regards,
Charlotte