- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Direct Unlocks has a rating of 3.9 stars from 3,306 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Direct Unlocks most frequently mention great service, sim card, and time frame. Direct Unlocks ranks 1st among Unlocked Phones sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
22,048 reviews
Direct Unlock provided excellent service! They unlocked my phone quickly and efficiently, delivering results in less time than expected. The process was smooth and hassle-free, with great customer support throughout. I highly recommend them for anyone needing a fast and reliable phone unlocking service. Absolutely worth it!
Took over 20 DAYS to unlock! And spent the 100 to get it unlocked immediately. And bc of the longest waiting time. I now have unlocked my phone for no reason. So direct unlock wasted my time and my money. Sent multiple emails stating that the almost month wait was too much, and wanted a refund but was declined! 0/10. Had to put one star just to even write this review but that's the only reason I put one star. Highly disappointed and definitely not satisfied.
I think is very important the follow
In my case unlock with spring was taken a lot of time, in fact you email me to telling how it was make me feel that you really working in my imei,
Mi inglés es malo pero he tratado de escribir que me ha gustado el seguimiento que andaba mi caso al enviarme correos electrónicos con el estado del liberación de mi iPhone y he sentido que en verdad sean preocuparon por ayudarme
I have paid 85 pounds to them, they promise me to unlock in 24 to 48 hours, but after week, nothing happened!
Hello all, OfficialiPhoneUnlock, it's a SCAM, don't buy it, you pay £19.99 and 24 hours later they ask you more money.
I have used unlock service to unlock my phone. It was easy, informative and real fast. I'm very happy with the service.
Beware they make you pay twice and they don't unlock your device honestly I don't know how this scamming website keeps operating.
The codes really work and unlock your phone. It is a great price too. It was the cheapest compared to other companies.
They had the best price
I needed to unlock my att locked phones.
Good communication and very helpful. Unlocked worked as promised although had to pay the Network as the phone was still in contract.
Reviews and information available
Needed to unlock my phone
Three months still no unlock, bit generated response from sent emails. Every attempt to contact about unlock, receive same response each time.
No unlock, no response to emails - paid over 80 since 16/06 - what a joke!
AVOID
Ref: **************
It took a little while for the unlock but the end result was exactly what I wanted! Thank you Direct Unlocks for the service.
The problem was handled before I needed anyone to reach out.
Customer ratings
Because I needed my phone unlocked
They start by charging $28 to unlock - but end up charging another $70 to complete the unlock. What a scam!
Tip for consumers:
They start by charging $28 to unlock - but end up charging another $70 to complete the unlock. What a scam!
Products used:
They start by charging $28 to unlock - but end up charging another $70 to complete the unlock. What a scam!
It was too expensive and took way too long. Finally got unlocked though.
First one popped up on the search
Dont have unlock for APP and i paid for that and you procesed for imei (code) in an other words i paid for nothing.
Hello Alberto Rodriguez Cabello,
Thank you for reaching out. I’m really sorry to hear about the confusion with your Galaxy A14 5G unlock process. From your message, it seems there was a concern regarding the unlock method for your T-Mobile USA device.
Your Galaxy model was successfully unlocked through the Remote USB Unlock method, since, as you mentioned, your phone does not ask for an unlocking code – a situation explicitly mentioned as requiring the Remote USB Unlock.
I understand this might not have been what you expected initially, but this method is necessary for devices that do not prompt for an unlock code. I'm pleased to inform you that your order status is "Unlock Complete," which means your phone should now be network-free and ready to use with other carriers.
If you are facing any issues after the process or need further assistance on how to make the most of your now unlocked phone, please don't hesitate to contact us. We're here to help ensure a positive experience for you.
Best regards,
Charlotte
Attention!
The phone remained locked.
The company did not refund money for work not done.
The work he has done can be viewed for free.
Charged twice for a service and it has been over a month and nothing has been done. Quick to ask for payment but deliver nothing.
You pay $28 then the ask for $55 then they ask for sim unlock fee only for them to say they can't help you.
Used this service to unlock 2 phones both were unlocked within 48 hours. Will be using this service in the future.
They ask for a payment then they ask you for another payment and they keep on stealing you without results
Beware Official iphone unlock and its website TRUSTMARK reviews are a scam, they ask you to wait, and say your UNLOCK is ready, but want extra payment. This is never completed and NO REFUND.
Lost my money 2 time not unlock my phone not reply my mail time and money waste not unlock my mobile
Gain trust and grow your business with customer reviews.
Unlock your phone with us using our status as a Technology Recycler to get the unlock done quickly and efficiently. Unlocks straight from the carrier, fully legal and compliant.
Hello John,
I'm glad to hear that your Samsung Galaxy S20 FE 5G is now unlocked and ready for use on a different network. I understand your concerns regarding cost and timing. Our team works diligently to ensure that unlocking procedures are completed as swiftly as possible, and we always adhere to the guidelines set by the relative networks, which sometimes can be variable.
Please remember that the amount you paid includes both the eligibility check and the standard unlocking service, as outlined during the checkout process. By choosing our service, you have ensured that your phone has been officially unlocked and that the service has been provided as promised.
We aim to provide value through our service and would love to assist you further in the future, ensuring a smoother experience. If there is anything specific you felt could have been better, please let us know – your feedback is incredibly valuable to us.
Best regards,
Charlotte