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Direct Unlocks has a rating of 3.9 stars from 3,302 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Direct Unlocks most frequently mention great service, sim card, and time frame. Direct Unlocks ranks 1st among Unlocked Phones sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
22,048 reviews
Direct Unlock provided excellent service! They unlocked my phone quickly and efficiently, delivering results in less time than expected. The process was smooth and hassle-free, with great customer support throughout. I highly recommend them for anyone needing a fast and reliable phone unlocking service. Absolutely worth it!
Took over 20 DAYS to unlock! And spent the 100 to get it unlocked immediately. And bc of the longest waiting time. I now have unlocked my phone for no reason. So direct unlock wasted my time and my money. Sent multiple emails stating that the almost month wait was too much, and wanted a refund but was declined! 0/10. Had to put one star just to even write this review but that's the only reason I put one star. Highly disappointed and definitely not satisfied.
It took 3 weeks to unlock my phone and it cost me £50. Also I have paid this months contract with my provider without being able to use my new phone
Submitted my IMEI number to their website and within 3 days my phone was unlocked. Will be recommending this service to friends and family
Send email that the step I recieve to unlock phone hisnt working and yet to receive another alternative
Am asking the same question?
Fue muy gratificante el servicio el
Tiempo de desbloqueo fue rápido y exacto muy
Buena plataforma la recomiendo segura y muy buena
I sent the payment of around 24 pounds and then got an e-mail to release the unlock codes I had to pay another 65 pounds. Absolute scammers
Tip for consumers:
stay away
Products used:
nothing
This is my second time using this site and it is the best! My phone unlocked super fast and I had no problems. Thank you so much!
Atendeu todas as minhas expectativas. Recebi todos os codigos antes da previsao de espera.e muito bem explicado como proseder o desbloqueio...
Prezado Luiz Santos, Ficamos muito felizes em saber que o serviço atendeu todas as suas expectativas e que você recebeu seus códigos antes do prazo! Se precisar de mais ajuda com o processo de desbloqueio ou tiver alguma dúvida adicional, não hesite em entrar em contato. Aproveite o seu Samsung Galaxy S21 Ultra 5G recém-desbloqueado! Atenciosamente, Carlota
Blood and money suckers. This company takes your money and asks for more to give you the unlock code.
Unlock hasn't worked, there isn't any customer service and no reply to any of my emails. Avoid this service!
It was geart service the time they have told my mobile was unlocked befor that thanks for everything
SCAM! THEY STOLE MY MONEY! 2 WITHDRAWS OUT OF MY CHECKING AND NOTHING, WON'T RETURN MY MESSAGES AND THE INFO THEY DO SEND YOU IS FROM Jan and July 2022
Great service with email confirmations and updates and you can check the status of your unlock in the website
Probably the best trusted site, I will use theirs services again
Seems to be legit
They run a background test to let you know if your cellphone is eligible for the unlock
Dear Pedro Chavez,
Thank you so much for your kind words and for choosing us for your unlocking needs. We're thrilled to hear that you trust our service and that you'd consider using us again. It's our pleasure to provide a complete background check to ensure your device is eligible for unlocking. We always aim to deliver quality service to our valued customers like you. If you need any assistance in the future or have any questions, please do not hesitate to reach out.
Warm regards,
Charlotte
Very quick turn around. Very impressed and confident with their service I will use them again and refer others
I have been shopping around to unlock my iPhone. I have used their services - initially, I have paid $29.00, then I have been requested another $45.00. So far, so good. MOST LIKELY YOU WILL NEED PREMIUM SERVICE, AND THEY DON'T TELL YOU HOW MUCH DOES THAT COST INITIALLY! The thing is that I wasn't made aware that the Premium would cost $242.00, otherwise I would have never proceeded forward. I have been quoted with a total of $250 to go to a store and get it unlocked. Their services cost more for me, hence, I am not willing to pay a total of $300 simply because I have been offered a better rate - the whole point of trying to unlock it online was to SAVE MONEY. I personally feel deceived - not to mention the fact I am not provided with a refund to a card option. I want my phone unlocked - I don't need to get credit for their website only, because I don't plan to get another phone anytime soon, and with all seen so far, I wouldn't want to use their service again.
How can I get my $74.00 back - this is a deceiving business practice - not being made aware what the total cost would be.
My phone was unlocked within 3 days which I was really happy about I really like their services very helpful will use again.
After trying numerous sites to unlock my phone I was finally able to do it using this service. My phone is unlocked now
Its been a month it's still haven't been unlock. It still say 99% and if you do email they say the same thing. DONT DO IT. I WISH I CAN REPORT THEM AND GET MY MONEY BACK. THEY DONT DESERVE NO STARS
Easy to use system and it works well but much slower than stated taking 5 working days to unlock. Slow but it worked.
I paid for the service, but to date my phone is still unlocked (I got the codes but can not use them) and they don't respond to my emails
They don't respond to my emails.
Thought it was reliable.
The service was great. The only uncertainty I felt was due to the duration it took to unlock the iPhone!
This company has yet to respond to my many emails requesting assistance involving unlock order. It has been over 25 days since my order was placed.
Simple and straightforward unlock. All I had to do was make the payment and input my imei number and my phone was unlocked in 3 days.
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Hola Ronald Santos, ¡Estamos absolutamente encantados de saber de tu experiencia positiva con nuestro servicio y el rápido desbloqueo de tu iPhone 12 Pro Max! Muchas gracias por tomarse el tiempo de recomendarnos. Su satisfacción y confianza en nuestra plataforma significan mucho para nosotros. No dude en comunicarse si necesita más ayuda o si hay otros servicios que podamos brindarle en el futuro. Un cordial saludo, Carlota.