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How would you rate Dollar Tree?
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Georgia
1 review
2 helpful votes
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Slum store
August 16, 2023

Our Dollar Tree opened just a few years ago in a nice part of town. It was a nice store up until recently. Now you go in there and it sounds like you're in a trap house...cussing, loud music, etc ( all by the employees). It's now filthy, boxes in the aisles and is rarely stocked. Sad. We all enjoyed it the first few years.
Even more sad is that they would put the money into building a store just to let it go to ruins. The one is trash.

Date of experience: August 16, 2023
Illinois
1 review
0 helpful votes
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Store #1909 at 1371 Columbia Blvd Bloomsbury PA, ******* US, Worker Michele, has the worse customer service! We are out of town but decided to stop over, as my large family walked in at 820pm she saw us, greeted us with a disgust look, a sigh, and a "we close at 9" with a very annoyed tone of voice! I replied with oh good it's 820 and she replied with a sarcastic yup. So I voiced the unprofessional greeting for which she decided to walk towards me to confront me very rudely asking how telling me the closing time is unprofessional for which I said to her that how she is presenting herself is very unprofessional not the information being provided for which she laughed at me and walked away. So we decided to not shop and leave, no big deal; however, this employee decided to stand next to the cashier and talk poorly about me out loud where I could clearly hear her. Absolutely terrible customer service and I hope she is not the face of the company at that store. Awful experience.

Date of experience: October 2, 2021
California
1 review
0 helpful votes
Follow Suzette G.
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We had a great experience picking up our online order from Dollar Tree. We had 3 orders and about 20 boxes and they had it all ready on a cart and helped us out to the car. This was the Stockridge Plaza store in Sacramento.
They are wonderful! Thank you!

Date of experience: April 11, 2018
Utah
1 review
0 helpful votes
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The store in Washington Utah off Telegraph has always been cleaner compared to others in town but in the last two weeks it has really stepped up! The aisles are clear, the shelves are neat and organized. The employees seem to work well together and are friendly and helpful. Thank you to "Vina" and her team for making such positive changes in the store. Keep up the great work!

Date of experience: October 13, 2022
14 reviews
74 helpful votes
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I like Dollar Tree
September 22, 2019

I can only comment about the Dollar Tree I shop at in this area, as I haven't been in any others and don't even know if they have a website.
Of all the discounts stores in this area, Dollar Tree is definitely #1.
First, the products all seem to be overstocks- not junk;
Second, the products are always kept clean and in good condition.
While it's true they charge for cash back, and don't give refunds, the only real problem I ever had was when a cashier put a partially-open bottle of dish detergent in a bag that had my new cellphone in it and destroyed the phone, and didn't take responsibility for it. But with that one mistake in all the years I've shopped there, I still prefer Dollar Tree over other local discount stores.

Date of experience: September 21, 2019
Florida
1 review
0 helpful votes
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Poor customer service, conduct
February 12, 2023

Sales Associate Zariah at the DT at Northlake in Charlotte was too busy flirting with the other male Associate to be concerned with running the register. As the continued to push each other like school children and say stop "effing' with me in front of a small child.customers were ignored. Hard to fi d good help these days.

Date of experience: February 12, 2023
Oregon
1 review
0 helpful votes
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Terrible cat food
December 8, 2022

I got cat food at the dollar tree. I was a little hesitant on buying pet food from there but our only stop was dollar tree, so I figured, why not? I gave some to my cat when I got home and she seemed to love it but a few minutes later she started puking it out all over the place. DEFINITELY don't get pet food my dollar tree. My mistake.

Date of experience: December 8, 2022
Oregon
18 reviews
51 helpful votes
Follow Red b.
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Love my local dollar tree stores there are things they sell for a dollar u could sell on craigslist for five dollars and start a side business. They have all those things u need for cleaning painting and maintaining. Everything, home auto, office too. I spend a lot of money here cause you can afford too. And my house is always stocked because of dollar tree. Give it a try and you will be a lifelong customer. There is always something new to see. Where else can u get a can of red pie cherries for a dollar? Those are like 4 bucks a can at local stores What a deal there so go go and save save save

Date of experience: June 19, 2016
California
1 review
0 helpful votes
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The store is nice & clean but first of all there is always just 1 cashier with a long line …also the manager over there has a very bad attitude & zero percent customer service & respect for the customers;((((

Date of experience: August 19, 2022
Florida
1 review
0 helpful votes
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I like Pasta-Found Natural Heaven Spaghetti. A Vegan food (Heart os Palm) 70 calories for the box-I love it.Also buy Almond Milk and my veggies here. The Spaghetti is upwards of $4.00 on line. VERY HAPPY.

Date of experience: July 11, 2023

Overview

Dollar Tree has a rating of 2.1 stars from 338 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Dollar Tree most frequently mention customer service, long line and store manager. Dollar Tree ranks 661st among Discount Shopping sites.

service
96
value
86
shipping
43
returns
49
quality
78
+41