website thubmnail of Domino's Pizza
How would you rate Domino's Pizza?
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South Carolina
1 review
1 helpful vote
Follow DELISA C.
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I ordered my pizza w/garlic sauce. I thght 1 sauce came w/it but learned that it didnt. I always pay for xtra but my pizza arrived w/NONE. When I called the store (#8761 on Butler RD) the young man explained sauce doesn't come with orders an when I adv I paid for xtra, he said he didnt see it and offered his Mgr. I spoke to the Mgr Scott who said the same so I asked if i cld get sauce bought (pizza not as good w/out it) he said NO. I asked for a refund and he said NO! I asked if he said NO? He said yes... You got what you paid for and HUNG UP! I WAS STUNNED. I CALLED CORP and was told I would get a call back. Amber called me back today to say she sees I always pay for xtra sauce but may have been computer issues and offered me $5 ONLY APOLOGIZING FOR THE SAUCE, NOT THE WAY I WAS TREATED! I told her to keep her $5. I will never use it because they will NEVER get my business again!

Date of experience: July 29, 2020
Florida
1 review
1 helpful vote
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Terrible
September 21, 2019

Pizza arrived late, was burnt, and stone cold. This was from the Boynton Beach store that just opened. I won't be ordering from there again

Date of experience: September 21, 2019
Florida
1 review
0 helpful votes
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Too small garlic twist
January 1, 2023

Why do they put those little pretzel sticks in the box of garlic bread I asked him over and over do not give me the small hard ones I like the big pets OK thank you

Date of experience: December 30, 2022
California
1 review
0 helpful votes
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Domino's pizza
January 25, 2024

Is this how your pizza made haven't been here in a while but don't remember it being like this...heard it's the new $#*! pizza 🤔🤔😁

+3
Date of experience: January 25, 2024
Georgia
1 review
0 helpful votes
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I order my pizza around 9pm and they refused my order because they didn't have driver's even though they close at midnight. Rather than delivering my pizza later they just canceled my order

Date of experience: January 19, 2023
GB
1 review
0 helpful votes
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Disgusting in my opinion.
I can taste bread and salt overall, no tomato or cheese
I am deleting the app to avoid further mistakes

Date of experience: June 7, 2023
Texas
2 reviews
1 helpful vote
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One of the few places with nice pizza but the customer service is sometimes slow and inadequate. Overall a good place though

Date of experience: July 14, 2020
Texas
1 review
0 helpful votes
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The overall food was fine. But why did they feel the need to include an empty pizza box with my order?

Date of experience: October 27, 2020
Pennsylvania
1 review
0 helpful votes
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$#*!ty
December 10, 2021

Literally ordered a pizza and never got it. Worst place ever. Didn't even get money back. Never going here again

Date of experience: December 10, 2021
GB
1 review
0 helpful votes
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Just poop
October 7, 2023

Cheap, nasty and plastic. Eat only if you have no taste. Worst food ever. Rely on marketing and not quality

Date of experience: October 7, 2023
Georgia
2 reviews
2 helpful votes
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BLUE RIDGE GA DOMINOS- UNPROFESSIONAL, DISRESPECTFUL, took 2 hours for order online said 57 mins max; when I called for answers- I was lied to-given 2 stories in a matter of 30 minutes. After food finally delivered I called was hung up on; followed driver back to store to discuss so no one could hang up on me- I was PATRONIZED and threatened for being angry then made to pay or return food after being CUSSED and DISRESPECTED by an employee when I asked for his name I was told told I couldn't have it because he was off the clock even though said employee was in uniform, behind the counter, disrespecting me and on domino's property. Shift manager I was able to get a name of Joseph Underwood, "Eric and Amy". I have yet to receive a call from store manager about this! THEY DO NOT CARE FOR THEIR CUSTOMERS. GO PAY EXTRA ELSEWHERE AND GET TREATED WITH RESPECT THAN TO GO THERE!

Date of experience: January 23, 2023
India
1 review
1 helpful vote
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I found hair in the pizza
September 7, 2018

I ordered dominos pizza via online and I found hair in it. Really disgusting. Such a big brand and this is the hygiene level they are following.

Date of experience: September 7, 2018
Canada
3 reviews
42 helpful votes
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Upset with dominos
June 11, 2015

I ordered over the phone. Ordered 1 pizza and Cinn Sticks. Get to the window and the girl hands me the pizza but nothing else. I mention I also ordered cinn sticks and she goes to the back and this man comes back with an attitude telling me he's the one who took the order and it would be a 10 min wait for Cinn Sticks if I wanted any. The whole reason for calling ahead is so that I DON'T HAVE TO WAIT! My special needs son in the back seat was upset that he wouldn't be getting cinn sticks.

I decide instead that I will use my coupon for free parm bites instead and we can see in the back and the guy is yelling to another working about US and the CINN STICKS! How RUDE! It was HIS FAULT and he's mad at us?! Seriously?! She tells us to go to the next window where I HAD TO ASK FOR MY CHANGE AND RECEIPT! I don't plan to ever go to this Dominos ever again! They just lost a good customer! P.S. I am NOT upset with the cashier. She was very nice to us the whole time.

Date of experience: June 10, 2015
Hong Kong
3 reviews
6 helpful votes
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They sent me replacement for free with the additional toppings! Now that is the way to treat a customer!

Date of experience: January 23, 2020
Washington
1 review
0 helpful votes
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Went into keizer Domino's to pick up my pizza Wasn't told that they couldn't take a large bill was never posted anywhere They told me to go across the street to break it They said across the street they couldn't break it when I went back over to try and purchase it The guy said he wouldn't let me buy it I became exasperated he ended up coming from behind the counter getting into my face and yelling at me like he was going to punch me, I just left And then The worst part is after 3 months of trying to get through them They've never responded Their customer number never works so I don't know why they post it, It's a very horrible business model really trashy customer service And then they ask me for proof of purchase at one point when I never got to purchase the pizza, worst business dealing ever

Date of experience: July 15, 2022
Canada
1 review
0 helpful votes
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Trash order dunnville
February 17, 2024

Garabge order under cooked dry depressed horible services mouthing guy off on counter fire this clown loser plz he been getting stupid for months

Date of experience: February 17, 2024
Philippines
4 reviews
0 helpful votes
Follow Wade T.
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Good range of combos.if u want a good pizza and garlic bread go to Domino's.The creamy cheese filling with the flaky crust were the best.

Date of experience: May 19, 2018
India
2 reviews
1 helpful vote
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Great service
June 12, 2017

The best pizza ever! I personally like domino's more than any other pizza outlet as their prices are reasonable and pizzas are so delicious taste.

Date of experience: June 12, 2017
Virginia
1 review
0 helpful votes
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Unwanted EMails
January 13, 2024

I have "unsubscibed" numerous times and now getting twice as many.
Have to report this nonsense. Never doing business with them anymore.

Date of experience: January 13, 2024
Kansas
1 review
0 helpful votes
Follow Rene A.
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Totally sucks! I'm tired of the app they say in 30mins but I waited over an hour and a half. I will never again order from Domino's! PERIOD!

Date of experience: March 18, 2021

Overview

Domino's Pizza has a rating of 1.6 stars from 424 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Domino's Pizza most frequently mention customer service, thin crust and delivery driver. Domino's Pizza ranks 169th among Food Delivery sites.

service
168
value
155
shipping
94
returns
87
quality
148
+123