Domino's Pizza has a rating of 1.6 stars from 418 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Domino's Pizza most frequently mention customer service, thin crust, and delivery driver problems. Domino's Pizza ranks 189th among Food Delivery sites.
Bridgeville pa store's pizza making abilities are getting better. Much better. I couldn't figure out why it never had the rolled crust when I ordered so I called and that was of no help then went online, they all show nice crust then asked friends for help. Get hand tossed not hand made...lol. Rating of 4.5
Ordered a large with bacon. There was no bacon but perhaps ham? It wasn't cooked with the pizza, but piled on top of it - was awful. We live 5 minutes away. I followed the lost driver online for 35 minutes til he got here. We were both starving but only ate two pieces. Boyfriend threw up :/
Awful, no cheese, need a microscope to see toppings, thin crust was wafer thin and burnt. What a waste of money... just shocking to me that a business could sell this kind of garbage and stay in business. My first time eating dominos and also my last.
Management was rude and wouldn't listen to what I had to say and kept changing what I said. Pizza not good, soggy wings, and very little cheese with sauce that didn't taste good anyway. Food was bad, but wasn't before! Didn't want to hear it. Pacific, MO
Tip for consumers:
Drive it right back to where you got it right away and ask for your money back!
Products used:
Pizza
We ordered pizza to be delivered at 19:15 but it was only delivered at 19:45. It was also the wrong pizza. We ordered a vegan pizza and they gave us a pizza with cheese. We ordered extra spinach toppings but these were never delivered. I will never order there again.
Tip for consumers:
don't order domino's pizza
Products used:
pizza
I ordered a large 5 vege pizza from Domino.
It was scantily dressed and looked like something u ordered from amateurs.
From Lefferts Blvd, South Richmond Hill, New York.
I will have to stop ordering pizza from domino's.
Its a ridiculous.
Order a 16 piece garlic, Parmesan wings from Domino's Pizza in Nederland Texas. When I got the wings I opened them up and the sauce was drizzled on the wings. They were not fully covered like they usually are called the the store and asked asked for to talk to a manager and she offered to send me out another set. I told her I was like I rather just have eight piece, barbecue wings and was soon as I got them they were just drizzled on, I am not very happy with the food at dominoes plus the chicken was soggy and nasty
Dominos at Nell Jean Square in Beckley WV has surpassed any pizza delivery that we've had in ages. Pizza came in on time and the pizzas are delicious. They didn't skimp on the toppings and the man that answered the phone was very patient and helpful. 5 out of 5 stars.
Ordered two pizza and neither one was edible. One was burnt and no sauce and very little toppings
The other one was not cooked throughout the crust was not cooked all the way through and very little toppings. And they called these specialty pizzas, they are right specialty crap.
I called back because i paid for extra topping on my pizza which i did not get. The explanation was they was out of the topping i ordered. I got charged for them and i asked why i wasn't told before i left the store and i was told they didn't have time to tell me, i don't appreciate the smart comments when i told them i paid for something i didnt receive, i should have been called and or refunded for the topping i didn't receive.
This store is aPOS. They took more than 2 hours to get my order to me and it was missing a pizza. Now it's going to take all weekend to get my money back and my kids didn't even get the pizza they wanted. Stay away from this hell hole of a restaurant.
We purchased a Large Veggie Pizza from the Mt. Airy, MD store last week at about 7pm. Here we are still talking about it this week, imagine that. It was hot, it was great tasting, with a superb tasting sauce and veggies. The spices were not over done and the crust was done just right. It made our night and we just wanted to THANK all who participated in it's making.
The delivery of my order was within the time limit. I also received a call from Dominos representative for feedback. Their Cheese pizza is Delicious. Nicely Packed. Amazing Quality of the pizza. They have many varieties of pizza, Fries, and garlic breadsticks.
We ordered 2 of the 2/$5.99 chicken wings
& salad several days ago. Were astounded
At how delicious the wings were & crispy &
Soft on the inside! Then upon opening the salad…haveNever seen this unique display
For the salads. Lettuce on bottom & condiments in a separate tray on top that is
Removed & each person puts what they desire
On salad! Dressings in separate containers.
All in all a 10 rating in taste & presentations!
Products used:
Dominos special deals now
Dominos offers these bonus points if you spend so much money so many times. Well I did that and then ordered to redeem my points. That day they said 20 to 30 minutes to pick it up. I arrived at 25 minutes and there were 2 cars in front of me. Those two left in about 5 minutes. It was about 12 minutes before they opened the window again so I was at 42 minutes. They told me they had nothing in my name or phone number. So we know what happened to my "free pizza". However I have been hung upon three times when I tried to talk to the. Manager. I then sent it in writing three times with no response. This store is busy so they don't care. Corporate says to contact the local store and they won't do anything because they don't care. So, my rating is 1 put of 5 because I can't go any lower. I hope the 1700people where I work listen to me and go somewhere else but I doubt it. I won't buy from Dominos again.
In the last couple of months, whenever I tried to order Dominoes Online for delivery, something invariably goes wrong. From waiting almost 3 hours for my pizza (which did arrive hot and fresh-not sure how they did that!)) to orders being dropped (but fortunately not charged), my local Dominoes has issues. When I call them to complain about the 3-hour delay and try to cancel the order, they refused to cancel saying it was out for deliver and refused to give me any credit. When I asked for the manager, again they refused and instead said that they were having delay due to the COVID and short-staffing. So the next time I ordered, I indicated curbside pickup. Again, they lost my order. I had ordered it at 3:00PM to be ready by 6:: 00 for pickup. I give up. Dominoes -- YOUR FIRED! I will not be ordering from my local Dominoes again! Papa John's here I come!
Location: 1210 Blanding Blvd, Orange Park Fl
Very loud obnoxiously environment. Lots of highschool kids come in and act terrible. The workers don't say anything to them. Some workers are very rude like this Hispanic woman. The food is good. Small inside. Nasty Bathroom.
Was Nov. 1st or 2nd this year... Ordered a 2 topping pizza, a steak and cheese, and chicken nuggets with bar b q and bacon bits at around 7:30in the evening. Pizza was cold and tasted like cardboard (old). Sandwich didn't have almost any meat and very little cheese. The chicken was burned. Was a regular customer. Now though not a customer anymore. I wrote to them 2 times, no one ever answered. And customer service was none expectant. Can it get any worst? Good luck to Anyone ordering from this location. Their online service was also down, and had to call in my order to them. WOW! What a night to pay good money for very sub standard meal for me and my wife. Need more info? Just email me at *******@gmail.com
I went in to my local Domino's to grab two medium-sized one-topping pizzas to take to a busy family member. It was early on a Saturday night. They wouldn't even take my order at the counter. I was told I would have had to order it three hours earlier! Very poor way to do business. Should be able to do orders at the counter! I would give "0" rating.
Tip for consumers:
Why can’t this establishment take counter orders???!!!???
Products used:
None
Not sure what I would do with out Dominos! Sounds corny, but one kid likes the sausage & peppers sandwich, one kid likes the thin crust pizza, and everyone likes the cookie brownie. Once every other week this is a savior.
Returned1st let me say I LOVE THE PIZZA. Went in ordered my pizza. Told them I would return. Cashier says pick it up in drive thru. Ok I say. So 30 mins later I returned, we waited at the window the pick up cashier says pull over ill run it out to you. Ok I said. Well guess she got busy she never came, I went in and picked up the pizza. I told the girl you forgot about us. she said she could not do anything she was at the window. Please... tell someone to run it out next time or don't promise you do it.
Two week ago called main office to complain person on the phone said they will have owner Domino"s pizza Chippewa call back none hasn't call me yet pizza was terrible cold taste was bad.no rating.Hope owner will call back.
I've haven't had dominos in a while, so i thought i treat myself and my family. I spent $51.12 on dominospizza. I got an variety of food, from their sub sandwiches, NY style thin crust pizza, desserts, etc and i had to THROW it ALL away. All the food was terrible. The bread was tough, meat burnt, I tried to eat around and break pieces off here and there. I just got frustrated and angry. I threw it all out. WASTE of my money. The location i went to, is listed below. I didn't have a good experience.
5320 Nolensville Pike
Nashville, TN *******
My husband and I made a total of 3 calls trying to order a single large pepperoni. We were on hold a total of 1 hour! Our order was never taken! The other times we have managed to order was by ap while at a friends house within delivery range. The workers were rude on deliver and rude on the times we did carry out! They also cussed and hung up on our friend at one point.
I ordered 2 pizzas at dominos nursery Clearwater fl. On 12/14/21. When I walked in the manager was cussing the workers to get back to work. When I got home an opened the boxes, the pizzas were pathetic, there was a bit of cheese to the center, but the rest of the pizzas was a hard distorted over burnt biscuit. Their pizza cutter does not even work., the pizzas were jagged here an there, I threw them in the bin, then ordered from papa johns. Needless to say, we won't be ordering from here anymore, what a horrible thing to do to paying customers.
A couple of weeks ago I had a bad experience at the domino's on 32nd. Almost immediately tammy the CEO of the Fargo stores gave me a call and assured me the 3 people that were very rude were fired, and the rest would b retrained. She also refunded my money and let me know if I gave them a second chance she would pay for it. I called her last night and she made good for me and my 2 great nephews. The food was promptly done and I had great service from the young employees. The young man behind the register was named Owen. He was so sweet. He smiled and was very friendly. His customer service skills were the best. I feel this this young man should b recognized. I also believe tammy should b recognized as well. She is an amazing CEO. Thank u so much tammy
Yesterday I ordered a pizza from the domino's next to my house, they not only didn't bring the pizza but when I called after more than 90min waiting, they said I've just invented the conversation, and that they did not have any order from me. Then they just said it was all my fault, they blamed me for every error they've made. And I have to add that I was actually using a free pizza ticket they sent me after complaining one month before due to the same exact situation.
Thanks domino's for valuing your customers and treating them like if they were just mad!
I wouldn't reccommend it to my worst enemy.
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