Domino's Pizza has a rating of 1.6 stars from 418 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Domino's Pizza most frequently mention customer service, thin crust, and delivery driver problems. Domino's Pizza ranks 189th among Food Delivery sites.
Bridgeville pa store's pizza making abilities are getting better. Much better. I couldn't figure out why it never had the rolled crust when I ordered so I called and that was of no help then went online, they all show nice crust then asked friends for help. Get hand tossed not hand made...lol. Rating of 4.5
Ordered a large with bacon. There was no bacon but perhaps ham? It wasn't cooked with the pizza, but piled on top of it - was awful. We live 5 minutes away. I followed the lost driver online for 35 minutes til he got here. We were both starving but only ate two pieces. Boyfriend threw up :/
The gal who checked me out tonight said nothing to me so I said, "what, no hello?" She just stared me, didn't thank me or anything. I know I don't know her. What a crummy employee. She works at the Caldwell Idaho store on Cleveland Blvd.
I have been a regular customer of Domino's Pizzeria for a long time and have always appreciated their high quality products and prompt delivery. However, I have to express my disappointment lately regarding the quality of the products.
It's very sad to say that the taste of the pizza that I loved so much has become much weaker compared to what it used to be. Recent orders I've made have left me dissatisfied: the dough seems flatter and tasteless, and the filling isn't as juicy and flavorful as before. This is disappointing, especially since fast delivery has been one of Domino's key selling points.
My son is very allergic to pineapple, there was pieces in his pizza, that i had to take off, I ordered only green peppers and bacon. No pineapples at all. Just be more aware what you're putting on the pizza due to these reasons. Thank you
Bridgeville pa store's pizza making abilities are getting better. Much better. I couldn't figure out why it never had the rolled crust when I ordered so I called and that was of no help then went online, they all show nice crust then asked friends for help. Get hand tossed not hand made...lol. Rating of 4.5
Tip for consumers:
No
Products used:
Pizza
I think that when you order a thin crust pizza when you get extra cheese on it the cheese should be actually falling off the crust because it is so thin. It was the worst thing crust pizza I had ever got I took pictures of it.
Went to pick up my pizzas and was told I have to wait an additional 45 minutes. When asked why do I have to wait for so long after my pick up time was repeated screamed at to get out by staff. They don't like interracial couples here. Was refunded before asking for a refund and was followed outside by staff members who were threatening to f*ck us up in their words and to bounce. Staff are extremely ghetto.
This is the absolute worst store ever! Online ordering system never works or the phone. They just hang up on you instead of answering it. Then you get there to order and they are out of pan pizza!?!? Why did you even ask what kind of crust if you only have one? Finally get it home $39. Dollars later and my dog will not even eat it! Terrible not ever going back! Oh yeah and the lacy at the window hates her job too
This was from the Rita Ranch location Tucson AZ.
I was so excited when I saw the new cheese dipping Sauce. When it came and we opened the container wow what a bummer. There was 1/8 of an inch in the round container. It was burnt on the bottom. There was no way of dipping it. I was given 6 bread knots and could only barley use 3. My wife got the pasta which had little to no alfredo sauce in it. It was dry. This is a rip off. We quit ordering from Dominoes a few years. Ago but when we saw the ad for the dipping sauce, we were excited and decided to give you one more try. Never again.
Don't know what I was thinking, but I gave in and tried their "new" recipe pizza... same as it ever was, one word "yuck". Why do people eat this garbage. It almost seems tough to make such a bad product.
Order didn't leave store until 1 hr after quality check. Clearly sat in hot holder an hour. Sweaty cheese not meltly. I've been a professional cook many years and know what garbage is. I used to think it was ok but never again in my life. I don't want their free garbage pizza coupon either but I'm about to spread the word so others don't have to eat the garbage
This one by my house, on Ash and US 20, seems to be a no go! Since they were new a year or so ago I got a 20% off my order. That still was over 25.00 for 2 sandwiches and bread sticks, else it would have been like 32.00 for the bill. If you dont want more meat then the thickness of a slice a lunch meat, you'll love it. I did NOT!
Tip for consumers:
Your taking a chance for mediocre food!
Products used:
A store that makes good subs, with meat!
Have taken advantage of their ongoing special, "any 2 or more for $5.99 each". I have tried various things and concluded that no matter what i order it will look overcooked and taste bland. The delivery people have always been very nice but the "cooks" need to learn when something is done and when something looks burnt. I guess i will switch to another pizza restaurant but they are getting harder to choose since a few of them have boycotts. Never tried the insurance report but if i get another sandwich or stuffed cheese bread or pizza that tasted bad... what is the use? Interesting how i never seem to get a receipt for my purchase. Do you suppose delivery people can tell when an order doesn't measure up to standards?
Once again Domino's is at the forefront of failure. I found a Facebook page that has this exact problems stretching back to 2012. The web page won't accept the gift cards for payment. It claims it doesn't recognize them and their only help feature shows you where to find the number. One would suspect that at some point they'd get a web sever team that could make sure that either the function worked or would provide something in the way of help instead of driving customer away.
I remember when Domino's Pizza opened in Newport Oregon. We used to order from there for our lunch at work They used to give you a good product (pizza, pasta bowl, etc). I just received my delivery. It was pretty disappointing! Chicken Pharm sandwich was sauce and cheese with a tiny bit of chicken (hardly any), and the sausage marinara bowl was skimpy and dry. My last pizza was skimpy, but I thought well... everyone has an off day now and then. Overall Very disappointed with the food. Delivery was fast though. I won't be ordering from there anymore.
Start with the bad, that's what everyone always wants to hear when you have both.
Bad, the pizza, which is Really unfortunate when that's the reason you call them. I ordered a veggie with hamburger and no olives. It came with no olives, but it did have spinach, cool, some crushed tomato, okay, a couple pieces of onion, so I can't say none, and that was it. I expected a little bell pepper, maybe some mushrooms, maybe a few more onions. Oh well.
The good. The crust. They have Coke, not Pepsi, the wing sauce. The wings themselves? Meh. Maybe they belong with the bad? The staff was really nice people.
So that's it. I'll go back to Pizza Hut. I tried this place. Done.
We ordered a pizza with ham, but got pepperoni and green pepper on it. The other toppings were not distributed but piled up in the middle of the pizza. Burnt on one side. We tried to make a claim, all you can do is get next purchase 20% off. Who wants that?
I ordered 2 medium pizzas including a one and 2 topping pizza and they charged me full price due to I didn't say coupon and wouldn't credit my card back. No where on the commercial does it mention coupon. Definitely will not order from a place that chooses to rip people off.
I order a Honolulu Hawaiian pizza on the 26 th of Dec and delivered 50 mins later the pizza was warm not hot, and the flavor was weird. Almost like a flavorless bread and the dough was super thin. I love Hawaiian pizza and Domino's but this pizza was just not quality. I am not sure if I will order again online order
The customer service at 1544 Broadway Brooklyn NY is lousy I stood in line for half an hour only to be told they were not taking orders and that I should go away and order online and come back to pickup the pizza. I asked to speak to a manager and ha just shunned his shoulders and shook his head. I would like someone to address this matter.
Thanks
Joe
So I like dominoes pizza but u can't call for delivery at any shop near me cause they don't answer the phone to place order. Make u go in which I don't understand because they r delivery. Even if u want to speak to someone nope! When I go in there ain't no customers inside and workers look bored. And when u finally get order it's wrong. I wish there was a number I could call cause half their business should be made on deliveries alone. Pissed off. And for a food restaurant it's unbelievable.
Still the best pizza after all these years! Online ordering is fast & easy and the thin crust pizza is the best because I don't like a lot of dough and the toppings can take center stage. They have such a wide selection it makes ordering just one pizza a challenge. If you're not in the mood for pizza, their sub sandwiches puts subway to shame. Their pasta bowls are to dies for. Their delivery is always 30 minutes or less and always arrives piping hot.
The last two times I ordered Domino's pizza, I paid for extra items but when the pizzas were delivered, there were zero extra items and barely enough cheese to cover the pizza. Thought I would give them another chance... wrong choice, same thing happened. My daughter ordered one and picked up the pizza, got home and same story. Apparently, it's their way of saving money which in turn, is stealing from their customers. I will never ever buy or eat a Domino's pizza again. I
Encourage the public to stop eating Domino's pizza to stop them from customer theft.
Tip for consumers:
Don't pay the tip online, the delivery person doesn't get it. You're actually tipping the person who is stealing from you.
It has takin over 2 hours to receive my order. I have called and was on hold for 16.16 min and no one ever picked up. I will not be ordering from this Domino's again.
Our order arrived ice cold after a two hour delay. The driver did not speak english. I filed a report with customer care. The next day I received an email from them stating someone from the Warminster, PA store would call me with an apology and an offer. That was three weeks ago.
After ordering a pizza I watched on the tracker it should have been delivered at 10:12 instead she drove around the apartments next door and did not call... I made countless calls to the Dominos on Cowan Road was told I needed to come get my pizza and I would not be getting a discount. Finally over an hour later they show up with my pizza cold as $#*!. I could have at least brought me a cold Coke my damn Coke was hot. This is unacceptable.
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