• Dorm Co

Dorm Co

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Overview

Dorm Co has a rating of 3.9 stars from 395 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dorm Co most frequently mention good quality, fast delivery, and college student. Dorm Co ranks 9th among Furniture sites.

Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
81
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How would you rate Dorm Co?
Top Positive Review

“Cute dorm trunk”

Patricia J.
7/2/24

I bought a bubblegum pink dorm trunk for my granddaughter to take with her when she goes to college in the fall. She loves it! Big enough to hold lots of clothes and other items but not too big for a dorm room. Very well built—can use it as a seat!

Top Critical Review

“Damaged and missing parts delivered”

Melanie L.
8/20/20

First time to purchase from dormco. Ordered dolly for transport of dorm items. Delivered badly damaged and without the "legs" to hold transported items-only sent with the handle. I have pictures. Contacted listed customer service number but they will only talk to you if you want to purchase more items-will only email you if you have product issues. Received email that stated it will probably come in second shipment-why would they send a very small dolly in 2 shipments? It won't arrive in that shipment (already on its way supposedly) and I will probably never see a refund. Stay away! They don't care about their customers I promise you!

Reviews (395)

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Reviews that mention popular keywords

customer service (59) dorm room (48) return policy (11)
Thumbnail of user marlenec180
North Carolina
1 review
0 helpful votes
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August 14th, 2019

Good quality but late in delivery. I paid $8.00 extra and was assured I would receive the hutch on Saturday. Not true, I received it on Monday - $8.00 wasted.

Thumbnail of user dianek486
Minnesota
1 review
0 helpful votes
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July 12th, 2020

My daughter ordered some items for her new college dorm room and they came very quickly. She loves her new duvet and comforter!

Thank you for having a great selection and pricing.

Thumbnail of user robink60
Pennsylvania
1 review
0 helpful votes
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May 22nd, 2017

Everything in the order was as described or better! The $3.99 shower caddy is a lot sturdier than I expected. I think they will get a lot of use out of them.

Thumbnail of user katinar1
North Carolina
1 review
0 helpful votes
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August 9th, 2017

Ordered the 30 inch drop bed skirt for my daughter's Twin XL dorm bed. Item arrived on time. Item fit the bed perfectly and added the finishing touch to her room. Perfect!

Thumbnail of user laurah670
Texas
1 review
0 helpful votes
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August 19th, 2019

You were out of the product I ordered. Someone called me and offered a solution. She put a note on the order to get it to me ASAP. It came within days!

Thumbnail of user kandim3
Texas
1 review
0 helpful votes
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December 5th, 2017

I am very pleased with service and expedited shipping. I did not have to wait very long before receiving. Love the color, I got the cherry pink for my daughter to take to summer camp.

Thumbnail of user destinyd32
Texas
1 review
0 helpful votes
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August 2nd, 2020

Just got it two weeks ago the sheets and blanket are soo fuzzy and comfortable. I enjoy the warmth of the product and will recommend this to my friend and family

Thumbnail of user leel242
Illinois
1 review
0 helpful votes
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March 11th, 2020

Very big bag! It's almost like a duffel bag! I would totally recommend this to any college student, teacher, or possibly someone who wants a cheap alternative for a duffel bag!

Thumbnail of user sandras577
Michigan
1 review
0 helpful votes
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August 22nd, 2019

Absolutely love the microfridge shelving unit, however I was disappointed some of the circular clips that hold the tubes came broken, I will now have to contact the company to request replacements, we were rushing trying to set up the dorm and finding a fix to the issue so we didn't take pictures but I hope the company will do the right think and send me replacements promptly so I can update my review here and in the Amazon site

Thumbnail of user judithk26
Wisconsin
1 review
0 helpful votes
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February 23rd, 2018

I got the bed risers when I was suppose to. The only problem was 2 of the four had rust on them. For the price I paid there should not be any rust. Other than that all was good.

Thumbnail of user jenniferd406
Florida
1 review
1 helpful vote
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August 20th, 2018

Dormco sent me two comforters when I ordered one and received confirmation for one. I had to pay for return shipping for their error. Not good policy...

Thumbnail of user cathyt76
California
1 review
3 helpful votes
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August 29th, 2018

DO NOT order from this company! Terrible customer service!
They sent they wrong item to my daughter. A trunk instead of a bookshelf with a trunk. She did not realize the item was incorrect until she had it all together. Now in order to get the correct item, they want her to disassemble it, lug it to the mailroom across campus, and get the item returned before they will mail her the correct item. Oh, but they'll provide free shipping. Meanwhile her books are on the floor, she has no means of transportation, and she's living in a new state that she's unfamiliar with. Way to make life easier on *******@dormco! #pleaseshare #theirmistake #butshesuffers #donotbuy #dormcosucks

Thumbnail of user robinr75
Missouri
1 review
1 helpful vote
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August 30th, 2017

This company has absolutely NO CUSTOMER SERVICE WHATSOEVER! The process to order boxes is confusing. I spent $150 on four empty boxes which they sent to my final destination instead of to my home for me to actually fill the boxes. I also paid for expedited shipping, which didn't happen. It took a week for the empty boxes to arrive at the WRONG LOCATION. When I called customer service they couldn't care less. Please, please don't order from this company.

Thumbnail of user mariamaj
Maryland
1 review
0 helpful votes
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July 22nd, 2019

They delivered my item fast and they were so helpful on making sure i got everything. All of the items in the package were so worth the affordable price!

Thumbnail of user ameerahg
Pennsylvania
1 review
0 helpful votes
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July 29th, 2019

I love everything, all of the colors matched what was on the website. I can't really explain how excited I am to use all of the stuff in my college dorm.

Thumbnail of user cathya104
Alabama
1 review
0 helpful votes
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September 18th, 2019

I really would like to know where my order is? I've checked with both the UCF Amazon hub and the UPS. Neither companies have received my order even though the tracking says delivered...

Thumbnail of user kathyl344
Florida
2 reviews
0 helpful votes
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September 12th, 2019

Bought two last year for my granddaughter and her roommate. This year a third roommate and this is the chair she wanted for the new roommate. They love these chairs!

Thumbnail of user davidp1277
California
1 review
0 helpful votes
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August 1st, 2019

I had a difficult time figuring out how to assemble it because the instructions left out a vital step--inserting the underneath fasteners--but I finally figured it out.

Thumbnail of user kacid
North Carolina
1 review
0 helpful votes
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September 17th, 2017

First of all, I was looking for an easy and fairly inexpensive way to cover up the paneling in my sons nursery since the landlord would not let us paint. I figured up how much temporary wallpaper I would need (the room is 100 sq feet) so two rolls should have been enough (it says one roll will do 56sq feet which is a lie) so I bought two rolls. As soon as I get them I start putting the stuff up and bam! I run out! I was appalled... mostly because the walls I did have two windows on them so I know that was not over 100 sq feet... so I hop online, mad and furious, but order one more roll because I have to finish now. I get that roll and put it up. BAM! I run out yet AGAIN! So, I have order the very last roll (and the very last product I will ever order from this site) yet again. According to their false calculations, I've bought enough paper to do 224 sq feet... so yes. They're liars. I swear they did it so when you bought what you thought was enough you'd run out and have no choice but to buy more so you could finish...

Thumbnail of user jcf1
New Jersey
1 review
0 helpful votes
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October 9th, 2017

The comforter that I purchased for my son's freshman year at college was admittedly part of "a new product line" according to Heather, the "customer service manager" at BYourBed/DormCo. It ripped in several places within the first month. Heather asked me to have my son photograph the rips in his comforter and email them to her before she could do an exchange. He took two pics and I emailed them, at which point Heather replied, "Thank you for sending the requested pictures!... Based on the photos, [QA states] 'it appears that the comforter was caught on something thus causing it to rip. We would be able to assist you with a replacement as a one time courtesy, but do require that the current unit be shipped back to our warehouse... and [a new comforter will be] shipped out once we see that the current unit is in transit." I explained that would require my son to go without a blanket on his bed for at least a week--during midterms--and could they make an exception. ABSOLUTELY NOT. I was told Mr. Gawronski, the founder of the company and also a father of four, does not have a phone line for customers and I was not provided the name of the PR representative. Heather explained, "We don't give that information out." Based on a total lack of empathy and compassion for customers, this company should not be in business. The quality of this particular product is awful. Please don't give them any money--they don't care.

Thumbnail of user terrells17
Georgia
1 review
0 helpful votes
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July 31st, 2019

Bedskirt will be able to provide a polished and finished look to my DD's dorm room. Fast service and efficient service. Already added to the bedding bag. Very happy

Thumbnail of user genevievel26
New York
1 review
1 helpful vote
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February 17th, 2020

Came with no instructions and I can not figure out how to use this chair! I called and I was directed to email. I NEED this chair for an event and am stressing out! HELP!

Thumbnail of user ashleys453
Indiana
1 review
0 helpful votes
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August 19th, 2019

I rented mine and already had it paid for and had to wait two days after i moved in to get one because they ran out, so i had to completely rearrange my room which wasn't ideal.

Thumbnail of user lakeeshag
North Carolina
1 review
0 helpful votes
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August 23rd, 2019

The bedskirt is good quality fabric and made very well. I was not sure how to put it on and I think I did it wrong, but we made it work lol. Looks great.

Thumbnail of user kemio3
Texas
1 review
1 helpful vote
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July 5th, 2019

Its very good it included evrything that i ordered and tbh it is way more cheaper. I recommended to many of my friends and they decided to order from
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DormCo has the cheapest and largest selection of college dorm essentials and stuff you need for campus life.

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Jeff G.

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