DressFirst

I inquired to clarify the return policy in the event I didn't like the fit or color on me. Their response was that I could return it according to the return policy. And then they added "If you don't like the style of the dress received, we are afraid that we have no control and responsibility of your personal taste to the style after you received the dress. Please choose the right style you want before ordering." Really? I would never order anything from this website based on that!

Please dont be fooled by first copy dress they do not give you a copy or even a similar substitute I waited 33days and when it came it was not only too late for the event but 4sizes too small and nothing like the style or quality it is a rag I paid €51.00 for a complete rip off I would have bought from the real company but they had sold out of my desired dress I am fuming

Dress size description on the website is incorrect. My dress was the size I wear, and I felt like I ordered 2 sizes smaller than I actually did, because I ordered the size I wear and their size is way to small! I've been trying to return my item and it's been over a month since I've contacted them. They are extremely slow to respond, or they choose not to respond. So therefore I have no idea where to send my item back to. And, no refund for my money from the purchase. I'm very disgusted because they had the nerve to suggest I try selling my dress to someone to get my money back! They told me shipping to China was to expensive, even though I offered to pay for the shipping myself. I HIGHLY recommend that you shop locally and tell all your friends NOT to consider buying from this website! ~Submitted Honestly

I ordered a dress 2 months ago and as yet even after several emails to the company I have not received the dress or any correspondence in regards to the where abouts of my dress. I will now have to contact my bank to get a refund on my credit card!

I bought a dress - that said silke - for my wedding. It was a wedding maternity dress.
The material was 100 % polyester!
It was thick and stiff and the measures was awful.
I am. a petite female - from Asia myself so I normally DON'T have a problem with these sizes!

It was like a baloon over the chest - and tight over the belly?

It looked like it was custom made for a mixture of Gollum AND Quasimodo.
I feel so sad.
Don't bother to buy from this company ever!
You will waste money on shipping prices - and I guarantee You will be forced to purchase Your clothing elsewhere.

What I want?
* A formal apology + my money back.
So awful - we need a new word for awful.
I warn You. Don't Use this company.
It is straight from Mordor.
They make dresses for monsters - not women.

After purchase of dress that was nowhere near the measurements listed for sizing - attempted to return to buy next size up - have sent numerous emails with no reply - BUYERS BEWARE not reputable company!

Horrible company policies and customer service! I received the dress and the buttons/jems sewn on were falling off. The cut of the dress didnt sit right at the hips as intended and looked in pictures. I asked to return the dress and they denied me refund but said they would refund me 15% I told them it was not as expected and they continued to not let me return dress but then offered me 25% refund. I again told them that I wanted a full refund and to send the dress back. They are not understanding that and are denying me the refund for the poor sewn dress.

I ordered a dress they said it was sent its been over 2 months no dress and they won't return any emails or answer my questions at all. This site is bull$#*!. Do not buy anything from them!

BEWARE OF THIS AWFUL, UNETHICAL COMPANY. THE RETURN POLICY POSTED ON WEBSITE IS NOT WHAT THE HONOR EITHER. MY SISTER HAD A CUSTOM MADE DRESS FOR MY WEDDING AND IT WAS TERRIBLE! SHE PAID EXTRA FOR THE CUSTOM FIT AND BESIDES FOR THE POOR QUALITY, THEY WERE AT LEAST 3 INCH OFF ON ALL THEIR MEASUREMENTS THEN TRIED TO ACCUSE HER OF LYING! SHE WAS PROFESSIONALLY MEASURED BY THE WAY. THEIR ANSWER WHEN SHE ASKED FOR RETURN 1 DAY AFTER RECEIVING WAS TO TAKE TO A TAILOR! HECK NO! NO PHONE NUMBER TO CALL OR SPEAK LIVE TO ANYONE. QUALITY POOR AND NOTHING LIKE PIC. PLEASE STAY AWAY FROM THIS COMPANY- THEY ARE DISHONEST AND NOT WORTH YOUR TIME!

I should have read this before I purchased my dress. It happened likr it happened to the rest!
I paid £87 for my dress and free shipping. A week later a received a text saying I had to pay an extra £21 for the dress to be delivered. Then I got my dress which I ordered a uk 10 size on the uk version of the web and they sent me a 14 that to be honest doesn't fit a 14 size person either. I demanded to return the dress and a refund and they offered me 15%. I said no and the offered 25% refund as they said each dreas is made to order. So I told them to delete any returns or refunds policy from their website as they dont do it anyways and tomorrow I will be contacting trading standards... the customer service was a disgrace! Blaming on me for every problem they game me. Im fuming! They told me on the email to sell my dress if I dont want it or to gove it to someone as a present! What type of customer service is that!

PURCHASED A WEDDING DRESS PAID EXTRA TO RECEIVE IT SOONER. IT SHOWED UP WEEKS AFTER AND WAS NOTHING LIKE THE ONLINE PHOTO!
NO WAY TO GET A HOLD OF THEM EXCEPT EMAIL IN WHICH THEY DONT RESPOND! NO I AM OUT THE MONEY, HAVE TO GET ANOTHER DRESS!

I would give it zero stars! I followed their measuring guidelines to the "T", ordered a chocolate brown, satin dress. The dress I received was an entire size too small, NOT the color shown on the site. They will not refund my money. DO NOT DO BUSINESS WITH THIS COMPANY!

I ordered a dress to wear to my son's wedding. I ordered a regular size off their website. It was not made specifically for me. The website says it will accept returns if it isn't what you thought you were ordering based on the picture. When I received the dress it was not at all like the picture, didn't fit well, and wasn't what I wanted. I went to return it they wouldn't let me and insisted it was made specifically for me. They answered my email once and then wouldn't answer after that. There were no phone numbers to call. DO NOT ORDER ANYTHINg OFF THIS SITE!

This place is a SCAM! Do not order from here. Horrible quality. Sizing doesn't match up. And God forbid you try and exchange or get your money back!

After getting my credit card company involved I finnaly got a full refund. This company is terrible beware before ordering

This is a scam. DO NOT purchase anything from this company. They will never allow you to return the merchandise or give you a refund.

Spent almost 300 on a dress and it was defective. No response to 3 emails that I sent. Do not buy from this company.