• DressHead

DressHead

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Overview

DressHead has a rating of 1.8 stars from 458 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about DressHead most frequently mention tracking number, free returns, and return policy problems. DressHead ranks 2349th among Women's Clothing sites.

  • Service
    70
  • Value
    69
  • Shipping
    71
  • Returns
    60
  • Quality
    65
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
75
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How would you rate DressHead?
Top Positive Review

“My favorite monthly shopping spree”

Andrea J.
2/19/20

I shop on dresshead.com once a month I usually load up on whatever is new in that suits my taste. I have brought over 100 pieces since I've been a shopper and I have received free points 4 reward items and I absolutely love that policy my advice for anyone who needs to save money while maintaining their fashion is to please check out this website I do not work there I have not received compensation for writing this review. I speak finally of this company as I am a satisfied customer all the time I'm out I get compliments here in Las Vegas about my fashion choices and I always tell him dresshead.com so if you have never tried online shopping do not hesitate to check out this website. Always read the measurements on the sizing guide as online shopping can be tricky but as long as you read the measurements your outfit should fit you perfectly they also have shoes Handbags and accessories as well as lingerie you will not be disappointed.

Top Critical Review

“Dresshead shoes”

Seda A.
5/28/24

Dresshead doesn't have a good customer service. I bought shoes that are not comfortable and smells awful plastic and they don't accept returns. The sight claims can be return but when I tried to contact them with 3 emails, they ignored all my emails. I never do business with them again

Reviews (458)

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hong kong (49) customer service (81)
Thumbnail of user ka158
1 review
1 helpful vote
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March 3rd, 2021

I ordered 2 tops and what I got did not resemble the pics on the website... the material was different and the measurements were way off. I contacted them to return the tops and was told - despite their policy of free return shipping - that I would have to eat the cost of shipping their substandard product back to Hong Kong. They would not budge an inch on this, even when I filed a claim with PayPal and then my credit card company to whom I provided pics of proof - product, screenshots of website, etc. I then filed a report with the Federal Trade Commission. I see they've taken down their claim of free returns but no doubt are still sending product that does not comport with what they advertise. STAY FAR AWAY FROM THESE FRAUDS.

Service
Value
Shipping
Returns
Quality
Thumbnail of user tonik43
1 review
0 helpful votes
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May 14th, 2019

I order a outfit from dresshead. It took 2 weeks for delivery, and it was well worth the wait. The outfit fit me really well. I will be ordering more clothing in the future.

Tip for consumers:
The clothing is really a great deal and fits like it should

Products used:
2 piece pants suit

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Value
Shipping
Quality
Thumbnail of user andrewh1574
1 review
0 helpful votes
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March 27th, 2022

I think the negativity about this co. Is misplaced, I regularly order from Dresshead and have nil complaints.
I am a cross-dresser and prefer this co. To any other for value.

Tip for consumers:
Be realistic

Products used:
Skirts and dresses!

Service
Value
Shipping
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Quality
Thumbnail of user kristyk19
1 review
4 helpful votes
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June 5th, 2018

NOTHING is like pictures they lie on there website it said at time when I ordered 100% customer satisfaction guaranteed free returns yet they won't honor that waste of money! Never again!

Thumbnail of user teirs
1 review
2 helpful votes
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April 2nd, 2018

The shirt is super cute, and very comfortable. I love it! Great fit and i most definitely will be shopping here more often. The price is unbelievable.

Thumbnail of user francesa70
2 reviews
0 helpful votes
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August 4th, 2022

Worst company ever, is like buying at a non good quality dollar tree store, because the actual dollar tree stores have good products better quality. Don't trust this people they are the worst!

Products used:
None

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Value
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Returns
Quality
Thumbnail of user laurak111
1 review
1 helpful vote
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May 5th, 2017

NO STARS!
Items did not fit, no free return and NO RETURN ADDRESS even!
I was willing to pay shipping but can't even get a return address!
I was offered a free dress if I PAID FOR THREE DRESSES!
Total rip off... DO NOT ORDER FROM DRESSHEAD!

Thumbnail of user julier597
2 reviews
1 helpful vote
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November 4th, 2020

CHECK THE BUSINESS BEFORE YOU BUY ANYTHING i ORDERED A FEW THINGS AND THEN i DID RESEARCH ON THE COMPANY AND COULD NOT BELEIVE WHAT i READ i CANCELLED THE ORDER WITHIN 2 HOURS AND THEY STILL TOOK MY MONEY ON MY VISA i SPOKE WITH LUCIA/ NO REFUND YET.

Thumbnail of user terrym133
1 review
1 helpful vote
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August 18th, 2017

The clothes I bought were at good price. Its wonderful.
I also received a pair pf earrings for free.
The problem is the shipping charges is higher compared to the dresses price

Thumbnail of user melissag101
1 review
0 helpful votes
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July 13th, 2017

It's my first time online shopping.
I emailed much questions before i placed the order.
Their customer service is kind an loyalty.
The dress i received is lovely.
Enjoyed the shopping here.

Thumbnail of user jameso162
1 review
2 helpful votes
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July 17th, 2017

They use stock photos from better websites and use the poorly made knockoffs to sell to you. If you wish for a refund you have to send it back to HONG KONG, the address for which is never given to you. This is a fraudulent site where you can only reach "customer service" via e-mail. STAY AWAY FROM THEM.

Tip for consumers:
The good reviews here are done by someone in the company/scam team/sweatshop. Believe me when I say the material is about as poor as toilet tissue, and should be used likewise

Service
Value
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Thumbnail of user sheriw33
1 review
0 helpful votes
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December 3rd, 2018

Yesterday I got my parcel which have superb! And the brown color of the jacket was amazing and it is high quality leather jacket.
I am wearing it now.

Thumbnail of user maissaf
1 review
0 helpful votes
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August 3rd, 2017

The beset shopping experience ever.
I got the dress at the reasonable price. I am happy to hear that they will sell Jewelry soon. And i will be back to order in the future.

Thumbnail of user sherryv28
1 review
3 helpful votes
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February 19th, 2019

I have shopped with DressHead over a year and have always been happy with my purchases and gifts I have purchased for others. Customer support has always responded in a timely manner as well!

Thumbnail of user sierrah15
1 review
4 helpful votes
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May 8th, 2018

YOU ALL READ THE REVIEWS 3% good and 97% BAD.AND YOU ALL STILL SET AND ORDER ITEMS KNOWING YOU MAY NOT GET WHAT YOU ARE PAYING FOR... THEY DO NOT CARE ABOUT YOU... YOU WORK HARD FOR YOUR MONEY AND THEY JUST SET AND TAKE IT FROM YOU. STOP ORDERING THE ITEMS.AS LONG AS YOU ORDER THEY WILL KEEP TAKING YOUR MONEY PUT THE WEBSITE OUT OF BUSINESS STOP THE ORDERS.

Thumbnail of user shayv8
1 review
0 helpful votes
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July 18th, 2021

Have anyone ordered a pool from here? I am trying to purchase my son a pool from here, but after looking at the reviews I'm starting to take a second guess...

Thumbnail of user heathert125
1 review
3 helpful votes
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April 5th, 2019

Don't bother. Looks NOTHING like the picture. It is frumpy and very cheap looking. I would return it but I have to pay shipping New York to Hong Kong and it is just not worth it. Save your money!

Thumbnail of user lucindac5
1 review
0 helpful votes
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November 24th, 2017

I have never had problems with my orders from dresshead before, the quality is good the customer service is great and the shipping is fast. Very happy with the full service I received. Thanks

Thumbnail of user wandab85
1 review
0 helpful votes
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September 22nd, 2018

I ordered 9 items from Dress Head. I received All 9 items in Very Good Condition. I kept tracking my package and I received it on time. I love this Company.

Thumbnail of user nathanb101
1 review
2 helpful votes
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June 24th, 2017

Dresshead has been one of my favorite places to shop since my preteens.
They always have cute and trendy dress, and you will get what you pay for.
Loove it!

Service
Value
Shipping
Returns
Quality
Thumbnail of user fatimam20
1 review
0 helpful votes
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March 9th, 2020

I have my merchandise as it looked in the website and also the dresses they didn't have I have immediately the credit on my account.
Great customer service.

Thumbnail of user megm28
1 review
4 helpful votes
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September 18th, 2017

If you have a problem they just ignore you and dont fix what was wrong! And i have tried sending the dresses back and want a refund they will not reply to any of my emails! WORST EVER!

Thumbnail of user cherylr199
1 review
2 helpful votes
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November 13th, 2019

I placed an order and never recieved the notice that it had shipped. I emailed support 2 times and nothing. I suggest you NOT order from them. I guess I'm just out my money.

Thumbnail of user celiag8
1 review
3 helpful votes
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July 21st, 2017

Stay away from this dresshead.com shop.
Stay away from this dresshead.com shop.
Stay away from this dresshead.com shop.
Stay away from this dresshead.com shop.
Stay away from this dresshead.com shop.

Thumbnail of user dianew233
1 review
1 helpful vote
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April 7th, 2019

When you're looking for value, quality and great service look no further than DressHead. I was very pleased with my order, plus it arrived at ample time.

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About the business

Shop for women's cheap dresses at DressHead Online Store. DressHead.com offers a wide variety of women's clothes including white black red lace maxi dress and so on.

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