• DressHead

DressHead

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Overview

DressHead has a rating of 1.8 stars from 458 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about DressHead most frequently mention tracking number, free returns, and return policy problems. DressHead ranks 2349th among Women's Clothing sites.

  • Service
    70
  • Value
    69
  • Shipping
    71
  • Returns
    60
  • Quality
    65
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
75
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How would you rate DressHead?
Top Positive Review

“My favorite monthly shopping spree”

Andrea J.
2/19/20

I shop on dresshead.com once a month I usually load up on whatever is new in that suits my taste. I have brought over 100 pieces since I've been a shopper and I have received free points 4 reward items and I absolutely love that policy my advice for anyone who needs to save money while maintaining their fashion is to please check out this website I do not work there I have not received compensation for writing this review. I speak finally of this company as I am a satisfied customer all the time I'm out I get compliments here in Las Vegas about my fashion choices and I always tell him dresshead.com so if you have never tried online shopping do not hesitate to check out this website. Always read the measurements on the sizing guide as online shopping can be tricky but as long as you read the measurements your outfit should fit you perfectly they also have shoes Handbags and accessories as well as lingerie you will not be disappointed.

Top Critical Review

“Dresshead shoes”

Seda A.
5/28/24

Dresshead doesn't have a good customer service. I bought shoes that are not comfortable and smells awful plastic and they don't accept returns. The sight claims can be return but when I tried to contact them with 3 emails, they ignored all my emails. I never do business with them again

Reviews (458)

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Reviews that mention popular keywords

hong kong (49) customer service (81)
Thumbnail of user jb740
1 review
0 helpful votes
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October 21st, 2018

This company is a JOKE,
DO NOT ORDER FROM THIS WEBSITE.
Returns are NOT "FREE"... and satisfaction is not guaranteed (stated on website)
Customer service is horrible.

Thumbnail of user tinam890
1 review
0 helpful votes
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April 23rd, 2021

Very efficient and helpful, and friendly. I will be making another purchase very soon. I will recommend them to all my friends and family

Service
Value
Shipping
Returns
Quality
Thumbnail of user marsa6
1 review
1 helpful vote
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June 23rd, 2017

I love the dress i received, very cute and fit perfect.
I would love to recommend Dresshead to my family and friends.

Service
Value
Shipping
Returns
Quality
Thumbnail of user estherm70
1 review
1 helpful vote
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October 31st, 2018

The dresses I got fit perfectly and are the right color and the quality is great. The shirt is very cute what I got and it fits perfectly.

Thumbnail of user eliceh
1 review
0 helpful votes
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May 16th, 2021

I ordered a couple items from them and i got exactly what i ordered. Plus i got them in a decent amount of time. Would buy from them again.

Thumbnail of user pollyb17
1 review
1 helpful vote
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July 30th, 2018

I love my order. I received it before time. Everything is just beautiful. I love dresshead, i have been pleased with everything i have ordered.

Thumbnail of user julieh182
1 review
2 helpful votes
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December 12th, 2017

Says size 3x but is same as xl. Should be 3inches at least bigger. Sten xl will only fit a reg. Size m. Disappointing.

Thumbnail of user hellol
1 review
0 helpful votes
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December 1st, 2018

Fits Perfect! Goes with black lace up dress beautifully, the look is fantastic! Love my pants! I will buy again.

Thumbnail of user gabyg23
1 review
0 helpful votes
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May 2nd, 2021

Horrible service of costume support
Clotles is not the same as pictures bad quality, never buy again

Tip for consumers:
No buy

Products used:
Clotles shoes jewelry

Service
Value
Shipping
Returns
Quality
Thumbnail of user lindae585
2 reviews
0 helpful votes
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August 10th, 2020

Excellent. Results were quick, easy, and courteous. I will shop here often! Questions answered fast.

Thumbnail of user pb220
1 review
0 helpful votes
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April 2nd, 2020

I ordered quite a few things for myself and my daughter. Everything was absolutely beautiful! Ordering again very soon.

Thumbnail of user jenniej8
1 review
3 helpful votes
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November 6th, 2017

I ordered several items size XXL. Everything thing they sent was XXS. Ridiculous! No one should shop at this site. Waste of time and money!

Thumbnail of user richardb1772
1 review
0 helpful votes
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March 29th, 2020

I will definitely keep shopping here! Great products at affordable prices and good customer service.

Thumbnail of user hbfchrch
1 review
4 helpful votes
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May 29th, 2018

This cite is terrible. Its a fake. They get the pictures off different websites then send you cheap $#*!

Thumbnail of user angryc77
2 reviews
9 helpful votes
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June 7th, 2019

They sent the wrong items, and then refused to answer any emails asking for help.

I would avoid this site!

Thumbnail of user yolandam73
1 review
0 helpful votes
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July 24th, 2019

ITS so cool that you have gifts for the costumers i love that too. A great value for my money AND fast shipping

Thumbnail of user alishah19
1 review
4 helpful votes
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June 25th, 2017

I ordered 4 suits and they came a month later and the sizes are not what they say they are. My larges fit like an extra small. Horrible fabric

Thumbnail of user kimberlyh444
1 review
0 helpful votes
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March 27th, 2020

These people r awsome. They helped me out so much. They got me my dress in a hurry. I will tell everyone about dress head.

Thumbnail of user myleinak
1 review
3 helpful votes
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August 1st, 2019

I'm French but I'll to do my best to speak on english
Well, I received my order 10 days after and I was happy to see my rompers
The quality isn't the best but it's perfect for the price $5

Thumbnail of user lisas957
1 review
2 helpful votes
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November 15th, 2018

The garment comes too beautiful, of an XL, it is my personal size, the fabric is very good that we say and it is supperb.

Thumbnail of user carmelitar2
1 review
0 helpful votes
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December 16th, 2018

I order for the first time in dresshead.com a dress for a wedding anniversary it's perfect for me I can't wait to wear it... Thanx dress head

Thumbnail of user sudanr
1 review
1 helpful vote
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December 17th, 2018

I am so loving the items i purchased, and my shoes they fit prefectly. At first i was sketical but i am glad i took the chance

Thumbnail of user bellal36
1 review
1 helpful vote
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December 2nd, 2019

Bad costumer services.
If is for question about prices or pay answer runaway but if I contact them for return or cancel orders.
No body aswer.

Thumbnail of user brookew152
1 review
2 helpful votes
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July 8th, 2020

I am very very displeased with this website. I ordered a number of things and almost every single item came about 3 sizes to small. I looked up the return policy and emailed support to get the return address as stated. They ask for my order number and sku number for my items I wanted to return which I supplied. They then said that the warehouse is in Hong kong and that I would need to pay the return shipping to send it back to them. I agree said I would pay it and ask it I would a refund for those products once received, Lucia said from Dresshead said that I would and stated the warehouse once again was in hong kong. I told her I understood and ask for the address once again. This stated June 26,2020 and every email I receive from Lucia says "The warehouse is in Hong Kong you will need to pay return shipping to us." No address has been sent. Im getting frustrated, I feel like they are trying to stall past their 30day return policy and then will try to say its not eligible. I DO NOT RECOMMEND THIS WEBSITE AT ALL! HORRIBLE CUSTOMER SERVICE AND PRODUCTS!

Thumbnail of user hollym65
2 reviews
1 helpful vote
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August 13th, 2017

I ordered 5 print kimono's from this site on July 21 & now it is August 13th and no delivery of my items. Contacted PayPal to get my $ back ASAP.

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About the business

Shop for women's cheap dresses at DressHead Online Store. DressHead.com offers a wide variety of women's clothes including white black red lace maxi dress and so on.

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