DressHead has a rating of 1.8 stars from 458 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about DressHead most frequently mention tracking number, free returns, and return policy problems. DressHead ranks 2365th among Women's Clothing sites.
I shop on dresshead.com once a month I usually load up on whatever is new in that suits my taste. I have brought over 100 pieces since I've been a shopper and I have received free points 4 reward items and I absolutely love that policy my advice for anyone who needs to save money while maintaining their fashion is to please check out this website I do not work there I have not received compensation for writing this review. I speak finally of this company as I am a satisfied customer all the time I'm out I get compliments here in Las Vegas about my fashion choices and I always tell him dresshead.com so if you have never tried online shopping do not hesitate to check out this website. Always read the measurements on the sizing guide as online shopping can be tricky but as long as you read the measurements your outfit should fit you perfectly they also have shoes Handbags and accessories as well as lingerie you will not be disappointed.
Dresshead doesn't have a good customer service. I bought shoes that are not comfortable and smells awful plastic and they don't accept returns. The sight claims can be return but when I tried to contact them with 3 emails, they ignored all my emails. I never do business with them again
Dresshead doesn't have a good customer service. I bought shoes that are not comfortable and smells awful plastic and they don't accept returns. The sight claims can be return but when I tried to contact them with 3 emails, they ignored all my emails.
I never do business with them again
Tip for consumers:
I will not do business with them anymore.
Products used:
Shoes
I shop on dresshead.com once a month I usually load up on whatever is new in that suits my taste. I have brought over 100 pieces since I've been a shopper and I have received free points 4 reward items and I absolutely love that policy my advice for anyone who needs to save money while maintaining their fashion is to please check out this website I do not work there I have not received compensation for writing this review. I speak finally of this company as I am a satisfied customer all the time I'm out I get compliments here in Las Vegas about my fashion choices and I always tell him dresshead.com so if you have never tried online shopping do not hesitate to check out this website. Always read the measurements on the sizing guide as online shopping can be tricky but as long as you read the measurements your outfit should fit you perfectly they also have shoes Handbags and accessories as well as lingerie you will not be disappointed.
If you like costume material for clothing have at it! I made a order of over 20 items and only 3 were wearable and to top it off one item was backwards they clearly don't care what they are sending out to people and they are based in Hong Kong so you basically can't return anything and they don't care! Just horrible quality! Never again!
Tip for consumers:
I would no recommend at all
Products used:
None
I ordered clothes and paid international postage from America to Australia.
The items arrived (shipped form Australia!) and they are of the worst quality you could imagine. One sleeve is longer than another (see photo) Customer service less than worthless and to get a refund I have to pay international postage - this time to CHINA>! Wow. Avoid these scammers at all costs.
Tip for consumers:
they are scammers
Products used:
jackets
So we ordered 5 items and none of them were good quality so see through that if u were to wear them people would be thinking (why are u even wearing clothes at all?) I'm so disappointed I will never be buying off there again!
I ordered three items, all the same size - medium.
I am actually small size but understand the sizing was likely to be smaller. Unfortunately the two dresses were way too small and the top too big.
Also, the quality is very poor.
I emailed if I could return and receive a reply from Lucia saying, yes, but I had to return to their Hong Kong warehouse at my cost. They did not provide the Hong Kong address and its not on their website.
I emailed again asking for the address but two weeks later I am still waiting for a reply.
If you check their website, each item has a 'Write a Review" but its been turned off. Then if you go to the Feedback page, it only has good reviews. They are obviously selecting which reviews to show.
I do not believe this is a very reputable company so, be very sure before buying from them.
Cheap dresses yes... good for wearing around the house. Took weeks to get my order, but it did come. Will have to make some alterations to be satisfied with the product, but what can you expect paying 5.99 per item. Might order again if a website picture looks really tempting. Concerned however about all the negative reviews... so we shall see!
Cheap doll clothes quality. Picture doesnt match product received. Ordered tye dyed got water paint brush like design. Irregular/defective like items. Tag for brand and size removed. Product take to long to receive. Claims they are US based but warehouse in Hong Kong returning items cost more than items itself even when you've paid for the shipping to you anyway. Ladies, Please dont waste your time especially if you need something for a special occasion!
Tip for consumers:
Don’t use it.
But if you do, buy 1 size items, don’t buy for special occasions, buy “sheer” stuff that seemed to be my only okay items.
Products used:
so far none… i’m thinking about some up-cycling ideas so my hundreds of dollars doesn’t go completely to waste. Thinking cellphone accessory maybe a bdazzle. I may use stocking to hold potatoes or something. My sheer items maybe wearable but i’m unsure if they’ll hold up.
I've been ordering for over 2 years now and love their clothing and shoes. One suggestion is to always size up as the sizes are small. I just wish the shipping cost was set instead of per item. Great customer service experience every time I need assistance
The clothes I ordered are perfect fit (keep in mind the adjusted sizing when ordering foreign goods), and better value than local stores. Shipped items were securely packaged. I am well pleased with Dresshead. This is my unbiased, honest review.
Dresshead is a scam! AVOID! Horribly, cheaply made clothes that don't resemble the advertised photos. Nothing I received is even similar to what was purchased and all the threads are loose already! Stay Away!
Prices are unbelievably low. I purchased 12 items, received 10.2 were out of stock.
After my complaint they finally refunded me for those items. Most of them are very nice, comfortable. 1 item is pretty low quality. Not sure it will hold up to one wearing. However, 3 items were to small. They say 100% Guaranty Free Returns, they say returns will be handled in the US through UPS.
Now they are fighting me on the returns, saying I would have to pay shipping to Hong Kong. They offered a free dress with my next order if I just kept the clothes that don't fit. Does me no good. I filed complaints with the FTC and BBB.
Remember, you get what you pay for. For price I will probably use them again. For customer service I won't like it.
Tip for consumers:
Be SURE to read size charts
Their Guaranty is not something they are living up to.
Don't order coming from China and quality of clothes is what you pay for. They don't fit extremely small and very short. Charged hefty shipping costs bag they came in cost $5 to mail. Can't get any worse than this.
I ordered a 40lb tub full of chlorine tablets for my pool instead I got a hair cap that cost about $1 and I spent over $60 on what originally thought I ordered. This is a total scam do not buy. And if you do it'll probably take at least a month or more to get the wrong product since it comes directly from china.
Tip for consumers:
Do not buy anything from here.
Products used:
None
I order 11 garments and a pair of shoes. I did receive the garments, the quality is poor to fair. The shoes I did not receive at all. The package came with a note that two items were out of stock and that the money was being refunded to my PayPal account, however, I didn't pay with PayPal, I paid with credit card, and the money was NOT refunded. You only get one chance to keep me as a customer and you sure don't do it by ripping me off! I am angry! This is exactly why I hate buying from Chinese companies. They steal and have no respect for the consumer. Never again DressHead. I'm not going to fight to get $20.00 back, but lesson learned. In the end you lose by being greedy!
There were a few items that didn't work out the way I expected. After contacting Customer Service (via email) they representative was courteous and quick to respond. They handled my return in a fast and fair manner
It is a China company so the sizing and shipping time frame are what you'd expect. There are times where items are out of stock but they are good at crediting our account for anything missing. So far they've replied anytime we've had questions or issues. Overall, if you have reasonable expectations for inexpensive items and plan your sizing accordingly, we haven't had any major issues.
Terrible/rude/slow communication. Dishonest return policy. They want you to pay to ship things back to China. Do NOT order from DressHead. Waste of time & money. Extremely poor quality clothing, you would be better off buying cheap clothes at Walmart/Target than DressHead.
I ordered 9 items for $108. I ended up throwing away all but one. They do not honor their return policy. Most of the items were WAY too big and poor quality. The product that are delivered, are no way near the product shown in images on their website. False advertising and Fraudulent. It took nearly 1 month for the clothing to arrive. I urge you not to order from this site. The customer service is unacceptable and someone should shut them down!
Hi, I i haven't receive my order yet, I mean I like the prices but I've been waiting for more than a week and there is not telephone to contact the company, what's going on? Mu number is *******123, please call if you can help thanks.
I ordered 5 items from them, and even though I used their size chart (because their sizes are NOT even close to U.S. sizes) none of them fit and were extremely bad quality. My order took over a month to get here. I'm getting the same runaround as I see others have experienced to try to return them. They just say return at your expense to Hong Kong with no address. My overall rating is ZERO.
I blindly ordered twice and they have yet to even give me a tracking number but they quickly took my money. They have already almost ruined my vacation! I ordered some vacation wear and it's been a few days with no tracking number or an email from them (only PayPal) to say they've received my order. I am so upset. I'll stick with Amazon and trust websites. I'm very upset at this point and will never use them for retail again! This is a horrible experience. I knew things were too good to be true! They don't even have a telephone number. I've emailed them and have yet to get a response.
On May 12 I purchased three items and paid by paypal and was informed that I would receive an email with my tracking number which I never received. I sent them various emails and they finally responded asking for my shipping address which I repeatedly gave them. No news from them no news about my order, nothing! At least I'm only out $32.94 but Do Not Waste your hard earned Money on these losers!
Dresshead orders arrive 2-3 weeks after order. However the sizing is terrible! I'm an XL size woman. I've ordered 2X from them and it all still fits like a medium! Also it's sweatshop poorly made clothes that looks like a house mom seamstress put together. Guess that's what you get when you pay $1.99 for an outfit. Spend a little more money in the states.
I previously wrote a review, saying I contacted Discover to investigate my order, it worked. They could not have responded quicker -- by their one contact e-mail. I got my order, complete and they were begging me to stop the investigation with my credit company, who in turned involved Paypal and they did not want that. That was the credit conduit I took
Tip for consumers:
Use investigative measures, ICC if necessary.
Products used:
shoes
Beware of this company, bad reviews alerted me to contact company after not receiving big order. If you visit the website you get Paypal #. Who ever heard of no company number? I now have contacted Discover to investigate.
Shop for women's cheap dresses at DressHead Online Store. DressHead.com offers a wide variety of women's clothes including white black red lace maxi dress and so on.
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