DressHead

I ordered some dresses in extra large for women, those dresses were made for Barbie dolls! I couldn't even put my head through! Their customer service is horrible, I'm out 83$ but with a lesson well learned!

Dresshead says 1-3 days to ship orders, my order still isn't shipped after 2 weeks! I have no tracking # and I've tried numerous times to email & that is "under maintenance "! Won't answer phone calls, can't send email & no tracking number! Other than that Life is Great! Beating covid! I do need my money back very badly, broke! I don't just send that much money for nothing! Don't even know if I like the stuff or if it looks like picture! I need a refund! Very untrustworthy Co. Thank you! Tran#**************(pay pal)

Thanks for the beautiful dresses from dresshead.
I purchased 14 dresses! All gorgeous!
Although 2 of them were not the same measurement as posted on the size chart, they look extra small bealy fitting thru my shoulders. But it is accepted.
I just gave them for my friends who loves and fit perfect.
The free gifts received are amazing too.

This is a company that claims to operator globally. This is incorrect. They only want the American market. How do I know? I decided to purchased some clothing from them. The payment went through with the amount they said would be needed to ship the goods to the UAE. Then I had not one but three emails asking me to confirm my address. First there was David, then there was Lucia, then Lucia again... They wanted me to add to the postage. Hong Kong is a whole lot closer to the UAE than to the US but, no, this dodgy company just thinks non-American clients will cough up for the privilege of being someplace else.

Frankly, if they can't get their proper postage on their webpage, they are not worth doing business with. Stay away. Seeing the reviews, I am fairly sure I won't see my money back.

Dress came pretty quick- only positive point.
The quality is very far from what you can see on the picture! I ordered a pretty Tulle dress for attending a wedding and I received something who looks like a Witch costume for Halloween. The size is so wrong too. Messaged the customer service to let them know of my disapointement and they replied "sorry to hear that, kind regards". Very poor method to keep a customer happy. Do not recommend this website at all! It's not cheap for nothing :/

The clothes I have bought from Dresshead in general it's pretty good, I live in UK and it arrives in 5 days and the parcel service is great.The only real downside is the fact sometimes the product looks better on the website than when you actually receive it. You can't really tell what the material is like from the online pictures, sometimes it's quite thin, or the top is quite short when it's supposed to be an oversized top..

When someone say they have not received their items best believe that's what they mean. Smart jesters & asking for the customer to take down the negative review doesn't help the situation none when it has already took almost a month to get the items ordered. Stay away from these jokers they just want the money and not willing to compensate when things go sour. Also, don't look at their site they only got great reviews... FAKENESS!

I was expecting pure junk. After I ordered it I read these reviews and got extremely nervous about what I had just done.
Now don't get me wrong the shipping is crazy expensive! My order was 132 and shipping was 111. But I also had shoes (flip flops) which I though would be light weight, but they are fairly heavy.
I will purchase from them again. Just look at the sizes they tell you verses buying a "medium" cuz you always buy that size.
Also, it comes from Hong Kong, so shipping here too a few weeks so don't buy it if you need it in a rush :)

Wonderful site glad I came across it I ordered a few times from them this last time around I ordered 2 jeans and one romper I'm curvy so 1 of the jeans fit and the other did not. Clothes run small but I am definitely a fan of the site! I've told a few people about it.the next time I order I am going to try their shoes sections but overall great site!

This is the worst company ever! The stole $100.00 from me. Ordered items, returned them (which don't believe their web site on - "free no hassle returns". Well now 90+ days I am still waiting for a refund... I plane on trying to sue them, and report to all agencies on this abuse. They are dishonest, and crooked. I also have a proof of delivery on return of product, which I had to pay for as "Lucia From DressHead.com" their person that answers emails refuse after 12+ emails to issue RMA!

I really enjoy shopping with you. People ask me all the time where i buy my clothing from, i dress up everyday and the items i buy from you are not things i can buy locally since i live in a small town, i have already things on dresshead sight that i plan to order, wonderful summer clothes!
Lucky. :)

The dress I received is nothing like the one ordered. The material is super thin (my summer cotton slips are thicker) and it is not well made. I am trying to return it. The site says Free Returns. Unlimited but the email I received in response to my request to return says I will need to pay for the return to Hong Kong.
I ordered two dresses, one was out of stock and I received a note I would be credited but nothing has hit the account yet. I wish I had paid more attention to the other reviews and not ordered. I feel I have just lost the $ I sent for these dresses.

Total rip try to charge almost $600.00 in shipping on $254.00 order and $149.00 in sales tax no way to contact until order is sent thank God they are so greedy that never bothered to actually order and went to look at their reviews

I can't really understand the majority of the negative reviews about this company. The shipping is understandable as you are ordering from a company overseas, EVERYTHING you order from there takes forever to get to you. So you just have to wait for it. Anyway I've been ordering a lot of dresses and tops from there recently and have been very pleased with them so far. My clothes came in the correct sizes, the right colors, and were made of quality material. So I just can't understand the bad reviews. I really like their clothes so I am definitely going to keep ordering from there. My advice is to be patient with the shipping. If you do that you will most likely have an enjoyable experience.

I've been ordering from dress head for about 2 years and I've gotten hundreds of compliments on most of the clothes that I've ordered. You definitely have to watch measurements! And I steam all of the dresses I get instead of ironing them. But aside from that I LOVE dresshead! I've bought multiple items from there as Christmas/birthday gifts and every one has loved their gifts! And worn them multiple times! I've recommended dresshead to multiple people and they've all loved it! I would consider the quality between Rue21-H&M

I have used Dresshead quite a few times now and so far have always had a good experience with them.

I was surprised to see some poor reviews on here so it's a shame others have had problems. However my own experience of ordering and returning, all using the online system has been great.

They also email me with lots of offers which is good, as not too spammy and I like their selection of clothes.

I previously wrote a review, saying I contacted Discover to investigate my order, it worked. They could not have responded quicker -- by their one contact e-mail. I got my order, complete and they were begging me to stop the investigation with my credit company, who in turned involved Paypal and they did not want that. That was the credit conduit I took

Great prices, great quality. I have recommended dresshead to several friends. Absolutely love the free shipping return policy-- I was able to order several sizes and colors, and shipped back items that didn't fit or look right.

I'm loving the products.
Its very cheap and their clothes are very nice.
Never had an issue with their service, the customer service replied and solved my problems in time.
I will continue to shop from them!

To add to my previous review, I contacted Pay Pal to help me get my money back. They finally got address and phone number from Dresshead. This company wanted me to return items to some forsaken place nobody ever heard off with tracking number provided to Pay Pal and full refund after company will receive it. Cost of my parcel with shipping came for me at $21.60 because it came from California. Inquired with Fed Ex and to ship it where they wanted me to will cost $110.07. How about that.? And I was greatly surprised with Pay Pal not being able to do anything for me for example at least insist to send it back to California. Not sure I will be so sure about them caring for their clients. Great dissatisfaction all around

Like many others, first we didn't get a tracking number and had to connect with them to validate when the items would be shipped. When the items arrived, they were ok, but we decided to return. Again, like many others, the response is to pay return shipping costs to warehouse in Hong Kong with no return address provided. The site says "100% satisfaction guaranteed" -- not true!

I got my first order in the mailbox tonight and love everything about it. I Was surprised at the texture of the blue shirt. It is not a fabric i would have chosen, but i will give it a try. Anyway, i'm satisfied this purchase. It is more good if the site can give a short description for each item. Some folks are allergi to certain fabrics so it would brb s great help to all of your customers. I will be placing another ore very soon. You have a great site.

The products from this company are so cheap! I ordered three skirts and was sooo disappointed! The sizes were incorrect, material quality cheap, and looked nothing like the photo representation!
There was not an order receipt nor any information for returning items. I emailed Dresshead and received the message that the warehouse is located in Hong Kong and you need pay shipping fee to us. I have emailed 3 times and each time received the same message about Hong Kong without an address! Lucia is a horrible representative for this company! Yes they tell you returns are easy but I am so frustrated with this company! They are a scam and make it impossible to return.
Do not even think about ordering from this company. Yes the prices seem great but quality is sooo poor and cheap that you spend so much time trying to return. Quite a nightmare!