Burgess

We decided to give Burgess Seed & Plants a try... their catalogue shows such beautiful varieties of plants. We understood the fully grown plants shown in pictures wouldn't be what they actually would send; but we were confident the small plants would grow into a beautiful additions to our yard.

The Burgess website gives some bs about sending plants at optimal planting for your specific region. Well, spring has long past and we're entering the heat of summer and we still haven't received plants we ordered the first week of May. I emailed asking if they could move things up... and there was no reply. I did manage to get hold of a customer service rep who just echoed the same bs about optimal planting.

Would I ever ordered from Burgess again? No chance. FYI we did order from Bluestone Perennials and received our plants in less than a week. Those plants, while small, arrived healthy, moist and well packed and are thriving in our garden. Burgess could take a page out of Bluestone's book.

Wish I had read other reviews before placing a $48 order. Burgess charged my credit card 6 weeks before I received their worthless product. Multiple attempts to email did not produce the courtesy of a reply; daily attempts to reach them failed only to get a constant busy signal as if the phone was off the hook. Finally received the order which was a joke. Bare root products were so intertwined that I couldn't even separate them to plant. Only 2 plants lived. So I disputed the charge and had my bank reverse the charge. They had the gall to send me a letter stating they would charge my card again which they did. Keep the $48. I will never buy from them again and highly recommend no one do business with this company.

I ordered several items on 4-5-21 finally got the tomato trees on 5-26-21 two of witch were dead and the other two is very unlikely to survive. The berries have already lost a month of growing season. Local straw berries are almost ripe. The only thing EBERGESS is on top of is charging your credit card that was done within a day or two. Don't waste your money. Wish I could give zero stars

It only took 4 months to get part of my order and most of that was dead already. This is twice this company has ripped me off. Fool me once shame on you, fool me twice shame on me. Never again I will use there catalogs for toilet paper because that's all they are good for. Do your self a favor and don't order from them and buy your plants at your local nursery.

On Mar 6 we ordered 12 tomato plants and some potatoes. The potatoes arrived on time the tomatoes were a different story. They were supposedly shipped May 14. After a while I contacted your company because they had not arrived. I talked to several people with a heavy Indian accent and received several different estimated delivery dates. Finally I found out that FedEx would deliver them. I tracked the plants and the delivery date kept being set back. Ten days later they arrived by USPS. The box was badly damaged the plants were DEAD. None of the plants were labeled. WHAT HAPPENED? I will never buy plants from them again. Bob in Coopersburg

Replacement order then they canceled then sent bill. Please read email says 0 owed, Where they canceled on thier site and bill sent me. I have more proof than here. They are affiliated with direct gardening and main seems to be garden alive.

Burgess has been my go to for plants for years. They take a while to ship right now due to covid staff shortages but you will be pleased with your order when you receive it. They include a newspaper for planting instructions and have a huge variety. I absolutely would recommend ordering but keep in mind that their shipping is very slow and only ship when your plants are to be planted. They also love to give freebies with the orders. Be patient! LOVE THEM!