Burgess

I ordered a lot of plants, a barefoot butterfly bush and six barefoot red twig dogwoods. After three months, the plants are struggling. The bareroots are just dried up dead twigs and the crown vetch and Walk on Me are worthless.

This is a terrible source for anything you plan to spend money on to beautify your yard or garden.

EBurgess refuses to honor their guarantee policy. Trying to get them to send née plants like their policy states when the plants they sent first time died is a run around, I still do not have new plants and have been contacting them since spring of 2021 it is now end of summer. Other companies are easier to work with and honor their policies. They do not deserve 1 star.

If only I had read these reviews 45 days ago. Ordered mid April. First they told me they would ship when season was appropriate. June 1, they told me that item had shipped 5/23. I insisted on a tracking number and when I tracked with USPS, preshipment was issued 5/29. That doesn't even prove it has shipped, just that they issued a pickup order. BOGUS E-TAILER! Just going to dispute charge to my card.

When i placed my order i was told it would ship on feb 28th 2022. They keep changing the shipping date. I am in florida by the time i get my plants and seeds it will be to late to plant them cause the heat, now they say shipping will be 3/21

Ordered privet hedge in July 2020 expecting to get plants in a few weeks. Called company and was assured that I would get my order in Oct when it would be the best time to plant the hedge. Oct 18,2020 I called company and was told I would have to wait until Spring 2021 to get the plants because they didn't have any. Person I spoke with was condescending. Implied that it was my fault that I didn't read the catalog which said they would only ship if they had plants in stock. I would figure that they could get plants in 4 months from time of order. I would assume they probably would never have sent me a refund or the plants. I am pretty sure I will never get my refund but I am positive I will NEVER do business with this outfit again and will be sure to spread the word about their awful business practices and attitudes toward their customers.

Dan Deines

I ordered from this sham company. Because of covid they said orders would be running late 2-3 weeks. After 4 weeks I contacted them regarding my order. They said it was in shipping, when they bothered responding at all. After 5 weeks I asked for a refund of my order. I was told it was just being ready to ship and rhey could not refund. After 7 weeks I again ask for a refund, nothing. After 8 weeks it showed up missing some plants. I sent a message stating the shipment was incomplete. I'm still waiting for a response (after three weeks). I planted what was received and only two plants lived. I sent a message stating their plants never germinated. I have heard absolutely nothing from them. I gave them one star only because zero was not available. This company is a sham that offers defective and inferior products. STAY AWAY FROM THEM!