Burgess

I was looking at heirloom seeds in their catalog and was wondering how to find the heirloom seeds on the website so I emailed them. After a few days I received a response that said "we do not carry heirloom seeds". WHAT? So I send them pictures of their catalog and say you have heirloom seeds but I can't order them online? After another few day wait I get "Look them up by product number". So in short, this company doesn't even know what they offer! I ordered from them anyway thinking just one person didn't care much but I wish I would have read the reviews first. Now I'm dreading what my order will look like or when it will get here. It has been 10 days so far.

I placed an order with eBurgess over 7 weeks ago. I received a packet of bean seeds. They told me I received carrot seeds as well but they were not in the package and apparently they will not replace them because I threw away the mailing envelope. I am still waiting on the fruit trees, strawberry plants, and the "free gifts". I wish I had read these reviews first. I will never purchase anything from this company again.

I placed my order on March 26. The expected ship date was between 4/12 - 4/17. Todays date is 6/9 and they have shipped nothing, but I received my third notification that one of my items is now out of stock.

I have ordered the few plants in March, waiting for two months to get an shipping status via email. Their phone is always busy. Finally got the response, which was not helping. Their response was that I can't cancel the order since it is already transferred to the shipping department. In my shipping status request, they wrote: "We apologize, as we do not receive ship dates until a package ships, so we do not know when the package will ship". This is terrible business.

Worst stock we've ever received from a mail order nurse. The plants came in a bag stuffed in our mailbox. They put more money into their catalog photos then they do their plants. Can't get through on the phone to get our money back for the rose bush that would just not grow and is almost dead despite nitrogen and fertilizer treatments to get it to grow. The yucca that arrived was dead already. Run don't walk from this horrible place.

After ordering in January I was of the opinion that I would receive the product in a timely manner. It is almost April in the Midwest and planting seeds inside is a must to get the plants going well to set out for harvesting before November. It is now late March and I have not received anything, not even the seeds. When calling to see when they would be shipped the CS person was very rude and blunt. "We don't give out ship dates" is all she would say. I will NOT be ordering from them ever again. If I could give negative reviews I would.