Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of eCampus.com

eCampus.comReviews 5,948

4.3

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.


Sponsored message from eCampus.com
Use Coupon Code SITEJABBER for 3% Off Your Order!
Claim Deal
How would you rate eCampus.com?
grey star
grey star
grey star
grey star
grey star

eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,084
shipping
2,084
quality
2,084
This company responds to reviews on average within 17 days

Instant Feedback

23,060 reviews

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
Follow Jack H.
Unfollow Jack H.
Share Review
Report Review

.
February 6, 2026

...

Date of experience: January 27, 2026
California
1 review
0 helpful votes
Follow Tamala P.
Unfollow Tamala P.
Share Review
Report Review

Took longer to receive
February 6, 2026

The amount of time to get the books was stressful as the date kept changing. To be honest, we were getting really bad snow storms also but I never received until the night my assignments were due.

Date of experience: January 27, 2026
South Carolina
1 review
0 helpful votes
Follow Lisa F.
Unfollow Lisa F.
Share Review
Report Review

You get what you pay for?
February 6, 2026

I was excited to find this website because it helped save me money on my required books. However, as stated previously, the main book for my course has a broken seam, and I have not been able to use it for fear that it will come completely undone. I did not contact customer service because I did not have time to wait for another book, as I am in an accelerated course with assignments due every week.

Date of experience: January 6, 2026
Erin C. — eCampus.com Rep
4 days ago

Per our policy students have 30 to report any damages to our customer support team. We will be happy to send you a replace item with express shipping, as we want students to use their books without fear of it falling apart. You can visit our help desk at https://www.ecampus.com/help/help-desk to reach a live agent. Thank you for being a valued customer! -eCampus

California
1 review
0 helpful votes
Follow Michaele R.
Unfollow Michaele R.
Share Review
Report Review

Fast and Easy to Order
February 5, 2026

I couldn't find the book I needed for class anywhere except on ecampus.com I'm so pleased to be able to get this book before my class starts. Thank you!

Date of experience: January 26, 2026
Texas
1 review
0 helpful votes
Follow TERRRELL F.
Unfollow TERRRELL F.
Share Review
Report Review

On line book
February 5, 2026
Updated review

Previous to this order everything has been great. I'm kind of disappointed that i had to do the digital book until my hard copy comes in

Date of experience: January 26, 2026

Deliver of forensic book
February 5, 2026
Previous review

When I order books, I have been satisfied. But the last book I ordered for the other class Im still waiting for. I ordered it on the 13th of January and have not received it yet. Order # 9869883
Routledge Handbook on Immigration and Crime

Date of experience: January 26, 2026
North Carolina
1 review
0 helpful votes
Follow Colin C.
Unfollow Colin C.
Share Review
Report Review

Best price, arrived early
February 5, 2026

Best price available for the textbook, easy ordering, and it arrived ahead of schedule. Appreciated having temporary access to e-version of textbook until it arrived so could complete first assignment.

Date of experience: January 26, 2026
New Jersey
1 review
0 helpful votes
Follow Marley H.
Unfollow Marley H.
Share Review
Report Review

Payment method is very thorough and can feel annoying when you have to go through it multiple times so just be sure of your information and prepared to pay the first time around

Date of experience: January 26, 2026
Erin C. — eCampus.com Rep
15 hours ago

Thank you for choosing eCampus!

Massachusetts
1 review
0 helpful votes
Follow Marielle A.
Unfollow Marielle A.
Share Review
Report Review

I was given a notification that my order was cancelled without follow-up on how to amend this? Contacted customer service, but it was an inconvenience

Date of experience: January 26, 2026
Erin C. — eCampus.com Rep
15 hours ago

We apologize for the inconvenience you may have experienced regarding your order. Our system views a variety of criteria to ensure that our customers information is as secure as possible. If anything triggers this system as a potential risk, it will cancel the order and issue a full refund as a precaution. Unfortunately, for privacy reasons, our customer service agents are not given specifics, in regard to what causes these cancellations, other than generic notifications. If you need any further assistance, please visit our help desk at https://www.ecampus.com/help/help-desk. Thank you for choosing eCampus!


Easy to use!
February 5, 2026
Previous review

Easy to use!

Date of experience: January 26, 2026
New York
1 review
0 helpful votes
Follow Rebecca L.
Unfollow Rebecca L.
Share Review
Report Review

Good experience overall
February 5, 2026

The books were shipped within a week. However they didn't provide clear descriptions about the products. I didn't know one of the books I ordered was loose leaf.

Date of experience: January 26, 2026
Washington
1 review
0 helpful votes
Follow Anneke B.
Unfollow Anneke B.
Share Review
Report Review

Pages fine but binder ruined
February 4, 2026
Updated review

I didn't realize I purchased a looseleaf textbook. That is fine, but the binder that it came in was ruined, which made it not super functional.

Date of experience: January 25, 2026
Erin C. — eCampus.com Rep
15 hours ago

Thank you for choosing eCampus!


Shipping was expensive
January 18, 2026
Previous review

Shipping was expensive

Date of experience: January 8, 2026
Sweden
1 review
0 helpful votes
Follow Jamaica P.
Unfollow Jamaica P.
Share Review
Report Review

Best college book rental website!
February 4, 2026

ECampus has been my go-to for all of my graduate study needs. Affordable pricing and multiple options for book purchases whether it be hard copy or digital, used or new, rent or buy. I love this store!

Date of experience: January 25, 2026
North Dakota
1 review
0 helpful votes
Follow Victoria R.
Unfollow Victoria R.
Share Review
Report Review

Good
February 4, 2026
Updated review

I was nervous if it was going to work cause I have never ordered anything through this, but after a few hours, it showed up and it works just fine.

Date of experience: January 25, 2026
Erin C. — eCampus.com Rep
2 weeks ago

Thank you for shopping at eCampus!


I am nervous about how reliable this is, but the order...
January 18, 2026
Previous review

I am nervous about how reliable this is, but the order was easy to complete.

Date of experience: January 8, 2026
New Mexico
1 review
0 helpful votes
Follow Veronica D.
Unfollow Veronica D.
Share Review
Report Review

Excellent
February 4, 2026
Updated review

The quality of the book is great. The shipping was fast. The only thing was there was answers circled in the back of each section. Great on the price though and everything else. Would recommend to others and will be a return customer.

Date of experience: January 25, 2026

Super easy, cheap and straight forward
January 21, 2026
Previous review

Super easy, cheap and straight forward. I'll be back next semester too.

Date of experience: January 11, 2026
Texas
1 review
0 helpful votes
Follow Erika M.
Unfollow Erika M.
Share Review
Report Review

Cheaper books and easy to access
February 3, 2026
Updated review

I found books for my classes at a much lower price. It was also great to get them as rentals, so I didn't have to keep them and could access them on my phone or any other device.

Date of experience: November 17, 2025

Quick and good price
July 27, 2025
Previous review

Quick and good price

Date of experience: July 17, 2025
Oklahoma
1 review
0 helpful votes
Follow Mia K.
Unfollow Mia K.
Share Review
Report Review

This is great!
February 3, 2026

Got it in one piece. Was able to access my textbook easily, thankfully, because with all these online systems now I'm never sure what will work and what won't. Would recommend to a fellow college student looking for something a lot cheaper than a college-bought book lol. :)

Date of experience: January 7, 2026
Pennsylvania
1 review
0 helpful votes
Follow JoLynne D.
Unfollow JoLynne D.
Share Review
Report Review

Happy with my purchase
February 3, 2026
Updated review

I ordered a textbook for a class. It arrived quickly in the mail and was in great condition. It was a fair price. I am happy with my purchase and would use ecampus.com again.

Date of experience: January 24, 2026

It took several attempts to set up my account
January 20, 2026
Previous review

It took several attempts to set up my account. I had a code sent to my email. I had to resend it 2 times. Also, I tried to use the CAMPUS3 code to get my 3% off. It told me that I hadn't spend more than $1 so I wasn't eligible. My book was over $100. Then when I ordered the book, I had to put in my information twice. It buffered and sent me back to the payment page. I am not sure if I will be charged twice for my order on my credit card. Considering that this is my first time using eCampus, it was not easy using the site. I need my book for class and it is difficult to find, so I am hoping that this site is legitimate. When I receive my book, I might feel better that the site is real and may try it again, but right now, I would not feel secure recommending this site to others.

Date of experience: January 10, 2026
Illinois
1 review
0 helpful votes
Follow A H.
Unfollow A H.
Share Review
Report Review

Nice Support
February 3, 2026

The person I bought it from took forever to send it. I had to email them to tell them to send it. Even though I paid extra for fast shipping. The customer support was great though.

Date of experience: January 24, 2026
Erin C. — eCampus.com Rep
7 days ago

We apologize for the inconvenience. If you need any further assistance, please let us know. Thank you! -eCampus

Georgia
1 review
0 helpful votes
Follow Rachel C.
Unfollow Rachel C.
Share Review
Report Review

I don't want to buy from here again
February 3, 2026

When i wanted a refund i could not find any where to refund my item. I also have not accessed the book in the last 30 days so i am hoping for a refund because i no longer need the book from this sight

Date of experience: January 24, 2026
California
1 review
0 helpful votes
Follow Erica C.
Unfollow Erica C.
Share Review
Report Review

So far so good
February 3, 2026

We've rented a book which we haven't ever done before. The book arrived in a hurry which was great, I'm a little worried about how we will get it returned but figure we will cross that bridge when we get to it. There wasn't any returning info in the package so maybe I'll get an email.

Date of experience: January 24, 2026
Kansas
1 review
0 helpful votes
Follow Mimi S.
Unfollow Mimi S.
Share Review
Report Review

Happy
February 3, 2026
Updated review

The books arrived in very good condition! I have nothing bad to say about the condition of the books. The bad thing that I can say is the arrival time of the books. I was supposed to get them on a Wednesday and didn't receive them til the following Tuesday! I had to go extra days without books so that made me get further behind in class. I was given a few days of online access to only one book so that didn't help much either. But I got them so all I'm going to focus on now is passing my class!

Date of experience: January 24, 2026

Quick fast and easy to find what I needed and at decent...
January 17, 2026
Previous review

Quick fast and easy to find what I needed and at decent rental prices.

Date of experience: January 7, 2026