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eCampus.comReviews 5,015

4.3

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eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,083
shipping
2,083
quality
2,083
This company responds to reviews on average within 17 days

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20,596 reviews

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New York
1 review
0 helpful votes
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1st time buyer
October 7, 2025

I needed inexpensive replacement books for my students. The price was great, shipping was timely, and books were in very good condition.

Date of experience: September 27, 2025
Virginia
1 review
0 helpful votes
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The code I purchased was for Modern Systems Analysis and Design, 9th edition, but the only book available in Pearson is the 10th edition. I was able to access this 10th edition book with the code.

Date of experience: September 26, 2025
Erin C. — eCampus.com Rep
2 weeks ago

Thank you for shopping at eCampus!

Illinois
1 review
0 helpful votes
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As Expected
October 5, 2025
Updated review

Once I found the text and edition I needed, the overall transaction was seamless. Shipping was a tad slow but acceptable. The book was new and un-used.

Date of experience: September 25, 2025
Erin C. — eCampus.com Rep
3 weeks ago

Thank you for sharing your experience! -eCampus


AS EXPECTED
September 2, 2025
Previous review

AS EXPECTED

Date of experience: August 23, 2025
New Jersey
1 review
0 helpful votes
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This was probably the worst. Nothing was on time. Some emails said they were coming together and it took weeks to get everything bc they came in bits and pieces.

Date of experience: September 24, 2025
Malaysia
1 review
0 helpful votes
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Order issue
October 3, 2025
Updated review

I have placed an order (#*******) on 18/9 with the total price of USD111.92. The order was cancelled by eCampus the next day. I don't know why. Now, I placed a new order and the total price has been increased to USD134.89. Please assist.

Fong Ling

Date of experience: September 24, 2025

I am from Penang, Malaysia
September 27, 2025
Previous review

I am from Penang, Malaysia. I hope to receive the book as soon as possible. Thank you.

Date of experience: September 17, 2025
Michigan
1 review
0 helpful votes
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.
October 3, 2025

...

Date of experience: September 23, 2025
New Jersey
1 review
0 helpful votes
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Good experience
October 3, 2025

Grateful that you had more than enough textbooks to meet our needs. Your check out process and delivery met our tight timeline.

Date of experience: September 23, 2025
Pennsylvania
1 review
0 helpful votes
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.
October 3, 2025

….,,,,,,,,,,,,,,,,,,

Date of experience: September 23, 2025
New York
1 review
0 helpful votes
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Great experience
October 3, 2025

I've rented textbooks from ecampus multiple times and each time its an affordable and easy transaction. Books come in great conditions. Cant complain

Date of experience: September 23, 2025
Florida
1 review
0 helpful votes
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Great book
October 2, 2025
Updated review

The book was easy to find online and luckily I found a version that's basically new with the online access code unused.

Date of experience: September 23, 2025

I am glad ecampus.com exists
September 15, 2025
Previous review

I am glad ecampus.com exists. I thought I wasn't going to find a physical copy of my biostatistics book, but after a bit of internet searching, I was able to find it! I pray that when I receive the book, it matches the description on the website.

Date of experience: September 5, 2025
Minnesota
1 review
0 helpful votes
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Nice
October 2, 2025
Updated review

Nice, website is difficult to navigate in relation to my school. I did not enjoy the change.

Date of experience: September 23, 2025
Erin C. — eCampus.com Rep
2 weeks ago

Thank you for shopping with us! -eCampus


A little confusing but not too bad
September 18, 2025
Previous review

A little confusing but not too bad

Date of experience: September 8, 2025
California
1 review
0 helpful votes
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Great easy to navigate website.
October 2, 2025
Updated review

I received the book fast and well packaged. It arrived in great condition and I'm very happy as this is a very good buy.

Date of experience: September 22, 2025

Fast and easy
September 15, 2025
Previous review

Fast and easy. Awesome. Thank you.

Date of experience: September 5, 2025
California
1 review
0 helpful votes
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Order
October 2, 2025
Updated review

It was an online purchase there's nothing too crazy about the order.

Date of experience: September 22, 2025
Erin C. — eCampus.com Rep
2 weeks ago

Thank you for shopping with us! -eCampus


This is a great site to use but when it says save money...
September 15, 2025
Previous review

This is a great site to use but when it says save money by renting by clicking a link and then saying we have no books to rent is confusing. Overall great place to buy books cheap.

Date of experience: September 5, 2025
Illinois
1 review
0 helpful votes
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The one and only go-to for books online!
October 2, 2025
Updated review

Everything was easy, from the ordering to the delivery. Great service, quick and simple, I will use over and over!

Date of experience: September 22, 2025

Simple & fast
September 15, 2025
Previous review

Simple & fast

Date of experience: September 5, 2025
California
1 review
0 helpful votes
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Easy to use
October 2, 2025

Using the actual website is easy and I haven't run into a problem yet.

Date of experience: September 22, 2025
Erin C. — eCampus.com Rep
2 weeks ago

Thank you for your feedback and for choosing eCampus!

New York
1 review
0 helpful votes
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US Healthcare System
October 2, 2025

Quickly received, good condition, happy with my order

Date of experience: September 22, 2025
Connecticut
1 review
0 helpful votes
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Good
October 2, 2025

I had a Smooth experience with buying this book in eCampus

Date of experience: September 22, 2025
Erin C. — eCampus.com Rep
3 weeks ago

Thank you for being a valued customer!

New Jersey
1 review
0 helpful votes
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Not happy
October 2, 2025

I brought a brand new book because I needed online access code. We have the book free from our university website, however we needed access code for online activities. I was waiting over a week and got behind my assigned tasks. I could t find access code it was missing from the brand new book. I had to buy it from direct source and return this purchase. Experience was horrible I am sorry.

Date of experience: September 22, 2025
New York
1 review
0 helpful votes
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Easy
October 2, 2025
Updated review

Renting the book seemed to be the best option and the ease of the process made this the best option

Date of experience: September 22, 2025

Seemed like a great process but charging so much for...
February 13, 2025
Previous review

Seemed like a great process but charging so much for expedited shipping or 4-8 business days when an item needs to get to a student seems ridiculous

Date of experience: February 3, 2025
California
1 review
0 helpful votes
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Awesome pricing!
October 2, 2025
Updated review

I needed 12 copies of Angela's Ashes, and could find a decent price for my class. Found it here! Will use again!

Date of experience: September 22, 2025

Great!
September 14, 2025
Previous review

Great! Easy to use and great pricing

Date of experience: September 4, 2025