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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.
eCampus.com Reviews Summary
The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.
This summary is generated by AI, based on text from customer reviews
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The amount of time to get the books was stressful as the date kept changing. To be honest, we were getting really bad snow storms also but I never received until the night my assignments were due.
I was excited to find this website because it helped save me money on my required books. However, as stated previously, the main book for my course has a broken seam, and I have not been able to use it for fear that it will come completely undone. I did not contact customer service because I did not have time to wait for another book, as I am in an accelerated course with assignments due every week.
I couldn't find the book I needed for class anywhere except on ecampus.com I'm so pleased to be able to get this book before my class starts. Thank you!
Previous to this order everything has been great. I'm kind of disappointed that i had to do the digital book until my hard copy comes in
When I order books, I have been satisfied. But the last book I ordered for the other class Im still waiting for. I ordered it on the 13th of January and have not received it yet. Order # 9869883
Routledge Handbook on Immigration and Crime
Best price available for the textbook, easy ordering, and it arrived ahead of schedule. Appreciated having temporary access to e-version of textbook until it arrived so could complete first assignment.
Payment method is very thorough and can feel annoying when you have to go through it multiple times so just be sure of your information and prepared to pay the first time around
Thank you for choosing eCampus!
I was given a notification that my order was cancelled without follow-up on how to amend this? Contacted customer service, but it was an inconvenience
We apologize for the inconvenience you may have experienced regarding your order. Our system views a variety of criteria to ensure that our customers information is as secure as possible. If anything triggers this system as a potential risk, it will cancel the order and issue a full refund as a precaution. Unfortunately, for privacy reasons, our customer service agents are not given specifics, in regard to what causes these cancellations, other than generic notifications. If you need any further assistance, please visit our help desk at https://www.ecampus.com/help/help-desk. Thank you for choosing eCampus!
The books were shipped within a week. However they didn't provide clear descriptions about the products. I didn't know one of the books I ordered was loose leaf.
I didn't realize I purchased a looseleaf textbook. That is fine, but the binder that it came in was ruined, which made it not super functional.
Thank you for choosing eCampus!
ECampus has been my go-to for all of my graduate study needs. Affordable pricing and multiple options for book purchases whether it be hard copy or digital, used or new, rent or buy. I love this store!
I was nervous if it was going to work cause I have never ordered anything through this, but after a few hours, it showed up and it works just fine.
Thank you for shopping at eCampus!
I am nervous about how reliable this is, but the order was easy to complete.
The quality of the book is great. The shipping was fast. The only thing was there was answers circled in the back of each section. Great on the price though and everything else. Would recommend to others and will be a return customer.
Super easy, cheap and straight forward. I'll be back next semester too.
I found books for my classes at a much lower price. It was also great to get them as rentals, so I didn't have to keep them and could access them on my phone or any other device.
Got it in one piece. Was able to access my textbook easily, thankfully, because with all these online systems now I'm never sure what will work and what won't. Would recommend to a fellow college student looking for something a lot cheaper than a college-bought book lol. :)
I ordered a textbook for a class. It arrived quickly in the mail and was in great condition. It was a fair price. I am happy with my purchase and would use ecampus.com again.
It took several attempts to set up my account. I had a code sent to my email. I had to resend it 2 times. Also, I tried to use the CAMPUS3 code to get my 3% off. It told me that I hadn't spend more than $1 so I wasn't eligible. My book was over $100. Then when I ordered the book, I had to put in my information twice. It buffered and sent me back to the payment page. I am not sure if I will be charged twice for my order on my credit card. Considering that this is my first time using eCampus, it was not easy using the site. I need my book for class and it is difficult to find, so I am hoping that this site is legitimate. When I receive my book, I might feel better that the site is real and may try it again, but right now, I would not feel secure recommending this site to others.
The person I bought it from took forever to send it. I had to email them to tell them to send it. Even though I paid extra for fast shipping. The customer support was great though.
We apologize for the inconvenience. If you need any further assistance, please let us know. Thank you! -eCampus
When i wanted a refund i could not find any where to refund my item. I also have not accessed the book in the last 30 days so i am hoping for a refund because i no longer need the book from this sight
We've rented a book which we haven't ever done before. The book arrived in a hurry which was great, I'm a little worried about how we will get it returned but figure we will cross that bridge when we get to it. There wasn't any returning info in the package so maybe I'll get an email.
The books arrived in very good condition! I have nothing bad to say about the condition of the books. The bad thing that I can say is the arrival time of the books. I was supposed to get them on a Wednesday and didn't receive them til the following Tuesday! I had to go extra days without books so that made me get further behind in class. I was given a few days of online access to only one book so that didn't help much either. But I got them so all I'm going to focus on now is passing my class!
Quick fast and easy to find what I needed and at decent rental prices.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Per our policy students have 30 to report any damages to our customer support team. We will be happy to send you a replace item with express shipping, as we want students to use their books without fear of it falling apart. You can visit our help desk at https://www.ecampus.com/help/help-desk to reach a live agent. Thank you for being a valued customer! -eCampus