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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.
The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.
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Better and more intuitive then Chegg
Overall, I had a great experience. I love the prices and that I can get digital copies for all of my books. However, I do not like that. You are charging digital shipping fees for digital books just because you're losing out on the shipping cost because nobody's ordering actual books.
Thank you for choosing eCampus!
The digital shipping fee per book is unreasonable
I literally think I was the first person to ever open this textbook. It was in pristine condition. I am writing this before I return it, so I can't comment on that side of the process.
Have been using eCampus.com for years! I have always had a wonderful experience! I am back with them this year! Highly recommend!
I had an overall horrible experience. When I first purchased the book, I realized I bought the wrong one and I tried to cancel the order, but it wouldn't let me. I talked with the AI chat box and that didn't help me either, then I proceeded to get an email from someone by the name of Edwin. Edwin is from their support system, he proceeded to say he saw my conversation with the chat box and that he could cancel my order for me. I told him he could do so. Mind you all of this took place within their business hours. I proceeded to not get a response and for the order to say shipped a couple days after. I then tried to place a return then, but was notified I wouldn't be getting all of my money back. I am very disappointed at their customer service and will not be doing business with this company ever again.
I put in an order earlier this week. The next day I got an email informing me that it was canceled due to irregularities in my payment meanwhile I put all my information in correctly
Some of the pages were a little bent but since I just need this book for 8 weeks to use for a course, it didn't bother any. The order shipped really quickly and the staff was super responsive to questions. Would definitely use them again
I couldn't get an update in tracking. The book arrived two days later than was initially estimated. Other than that issue, the text was as described and what I needed.
Thank you for shopping with us! -eCampus
Quick to locate item. A variety of options were offered to purchase a copy of the text.
Would do business again. Super easy to use. Fast shipping is available at an additional cost. Standard shipping was sufficient for my expectations.
It was a little too easy to use! Thanks for a good experience.
When my daughter contacted you about a canceled order, there was no response for well over two weeks, when she gave up and had me order.
Our order was canceled after it had processed to our card due to discrepancies in payment. Like I said, the payment had cleared and order was still canceled. I did receive a refund but I completed the contact form with no response and there is not a phone number anywhere to contact a real person and the AI chat was no help.
I like that i'm able to rent casebooks I only need for a semester for much less than what the school's bookstore wants to charge me.
College books are expensive no matter where you go but here books can cost alot less and paying for them can be for the end of the semester instead of the beginning so you have time to have the funds available knowing when the payment will be due ahead of time
Thank you for being a valued customer! -eCampus
I unerstand this is probobly uour marketing scheme to try and get people to order the actual book instead of the digital version but it is frustraating. I thought I was ordering the digital version and then realized I ordered the actual version by mistake.
Now I have ordered the digital version because I need it for class.
Thank you for understanding,
This book came new. It was delivered fast. I did not want to pay full price for a book that I was only going to use for <11weeks. I was able to get the full benefits of this book. I will use ebooks in the future.
I was able to use a coupon. I was able to rent the book instead of purchasing it
My experience has been great every time I have ordered a book to rent. They always come on time, and I really appreciate receiving the reminder email to send them back.
Book arrived within a timely manner and is in great condition.
The textbook had no water damage, writing in the margins, or highlights. The attached e-book code was unused. Lastly, it arrived right on time.
I love ecampus because I can get cheaper rentals than the bookstore prices and save so much money! They are fast and efficient in getting books to you!
ECampus give you the impression they have these books in stock to send to you but often they just get them from other 3rd party vendors who may or may not have the books in stock and you will never know until its been 3 weeks and your book still has not shipped. Otherwise, if the book is in stock, you usually are getting the best price.
While we carry thousands of titles in stock some titles are only available through the publisher. Thank you for choosing eCampus!
Answer: You can write or highlight in book as long as it less than 1/3 of the page/book.
Answer: Unfortunately, the ebook version of this bundle does not include the access code. Access codes are one-time use only, and are only provided with New versions.
Answer: Ecampus.com does not honor their payout times. I've been waiting 8 weeks now and still have not received payment. They also do not honor the method of payment you choose. I chose direct deposit to ensure fast delivery of the payment. They instead have decided to mail me a check, which I still have not received. Do not sell your used textbooks to ecampus.com if you actually want to receive reimbursement for them.
Thank you for shopping at eCampus!