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eCampus.comReviews 6,103

4.3

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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.


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eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,085
shipping
2,085
quality
2,085
This company responds to reviews on average within 17 days

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23,131 reviews

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Georgia
1 review
0 helpful votes
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.
February 10, 2026
Updated review

...

Date of experience: January 31, 2026

Made ordering easy
January 24, 2026
Previous review

Made ordering easy

Date of experience: January 14, 2026
New York
1 review
0 helpful votes
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They kept a good on my account for a previous purchase that was already settled and delayed two days go my package. One of the books was apparently not in stock and I wasn't notified until I paid and it confirmed my payment which is crazy.Luckily they put it on expedited shipping but it wasn't an experience or website I'd speak highly for after that.

Date of experience: January 21, 2026
New Jersey
1 review
0 helpful votes
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Simple
February 9, 2026

I love how they give you many options to buy. My sister's teachers were being very strict about books and you know how uni books can be worth. Glad they have digital editions as well. Glad i learn about the website so she doesn't have to deal with the prices as much as i did.

Date of experience: January 30, 2026
Colorado
1 review
0 helpful votes
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Great
February 9, 2026

Very fast... got it in a week which was awesome. I was annoyed by the constant emails from y'all to "discuss my experience." That was the most frsutrating part of this entire experience. 4 stars because of that.

Date of experience: January 22, 2026
California
1 review
0 helpful votes
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Great!
February 9, 2026

It is great! The boo k came on time, I was surprised it was new for a rented book.
I wish they would have packed it in a box so we can send it back

Date of experience: January 30, 2026
Florida
1 review
0 helpful votes
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A Good Option for Textbook Renting
February 9, 2026

ECampus definitely pulled through for me. I ordered my textbook the day before classes started, and it arrived in less than a week thankfully.

Date of experience: January 30, 2026
Georgia
1 review
0 helpful votes
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Various editions, education levels and formats may be available. However, I am disappointed in the confusing book option details for the book I wanted and thought I would receive but got a lower education level than what I needed. I needed a new copy of the latest college level edition in hardback form.

Date of experience: January 30, 2026
Erin C. eCampus.com Rep
5 days ago

Thank you for shopping at eCampus!

Maryland
1 review
0 helpful votes
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Political analysis textbook, 7th ed.
February 8, 2026

Package came loose leaf as expected (my first time renting a loose leaf textbook). As advertised, not best quality in the world but a good cheaper option for college students. Rented book for semester with return date in May.

Date of experience: January 29, 2026
Erin C. eCampus.com Rep
1 week ago

Thank you for shopping with us! -eCampus

Pennsylvania
1 review
0 helpful votes
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Good experience, I recommend
February 8, 2026

I was satisfied with the books that I purchased, and the shipping time was accurate. The books look barely used and are in good condition.

Date of experience: January 29, 2026
Iowa
1 review
0 helpful votes
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Easy & fast
February 8, 2026
Updated review

Easy & fast but annoyed to keep getting emails asking if I have received my textbook & in order to say yes, have to complete this review AND it requires writing and a minimum of 20 characters. I would have given a higher rating if I could have indicated that I received the book and been given the option for a review, and a short review at that.

Date of experience: January 29, 2026
Erin C. eCampus.com Rep
2 weeks ago

Thank you for shopping with us! -eCampus


Easy
February 16, 2025
Previous review

Easy to order, good condition. No issues. Will order again.

Date of experience: February 6, 2025
California
1 review
0 helpful votes
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Ordered the book and was expecting 3-6 business days. However after the arrival window passed I received an email that the book was not even available at the warehouse yet and they did not give me a timeframe of when I could expect to receive it. Eventually after almost a week I received an email saying that the package had shipped. It then took 6 business days to arrive. I'm glad to have received it eventually, however if you're on a deadline for a class or studying for an exam, keep this in mind.

Date of experience: January 29, 2026
Erin C. eCampus.com Rep
2 weeks ago

Thank you for choosing eCampus!

New Jersey
1 review
0 helpful votes
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Quick and cheap
February 8, 2026

Ordering was easy and delivery was quick. The box they send it in doubles as the box you return it in, label and all. Definitely recommend and will absolutely use them again next semester.

Date of experience: January 29, 2026
Georgia
1 review
0 helpful votes
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February 8, 2026

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Date of experience: January 29, 2026
Kentucky
1 review
0 helpful votes
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.
February 8, 2026
Updated review

...

Date of experience: January 29, 2026

Easy fast cheap
January 21, 2026
Previous review

Easy fast cheap

Date of experience: January 11, 2026
Massachusetts
1 review
0 helpful votes
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Cancelled my order
February 8, 2026

You cancelled my order even though it was pending on my card and the funds were there. Your company said it was due to payment.

Date of experience: January 27, 2026
Missouri
1 review
0 helpful votes
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Good experience
February 7, 2026

All I will say is that for some reason, when I tried to track my package on my computer, the ecampus site would not load, but it was only a small issue. Other than that, great!

Date of experience: January 28, 2026
Erin C. eCampus.com Rep
2 weeks ago

Thank you for shopping with us! -eCampus

Kentucky
1 review
0 helpful votes
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Missed Book
February 7, 2026

I ordered a wotkbook got a class and it never arrived. I fell behind in the class and the professor was kind enough to send me the assignments that I missed. I finally got in touch with my advisor and the bookstore claims it has resent the work book. It isn't here yet either!

Date of experience: January 13, 2026
Erin C. eCampus.com Rep
1 week ago

Order 9881504 was placed on 01/28/26 and according to UPS tracking was delivered on 01/30/26. Thank you for choosing eCampus!

Georgia
1 review
0 helpful votes
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Nice Website & Good Customer Service
February 7, 2026
Updated review

The book came quickly, and customer service is great. I'm new to this website, and glad I took a chance to order. Will be back.

Date of experience: January 22, 2026

Easy to use site
January 21, 2026
Previous review

Easy to use site.

Date of experience: January 11, 2026
Indiana
1 review
0 helpful votes
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Thanks
February 7, 2026

I am in the process of using the book that purchased through ebook but a general description would be that I received my book within 2 weeks of ordering.

Date of experience: January 28, 2026
Michigan
1 review
0 helpful votes
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Horrible company
February 7, 2026

Huge Scam on poor college students that are forced to buy their books for classes. They make them overpriced and are so greedy.

Date of experience: January 28, 2026