On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.
The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
User friendly and had all the books I needed at an affordable price.
As with any textbook rental is exorbitantly priced. But it arrived on time and in one piece so.
Good book arrived in the mail in expected time for class. Book was what I ordered and did not have writing in it
Placed an order with expedited shipping last week and it was cancelled with a very vague reason, made me extremely unhappy. Had to reorder and pay even more for shipping.
Not satisfied that I cannot use more than one coupon per transaction
Very quick and easy ordering. User friendly website. A series of helpful reminders for rentals.
Love ecampus, they always have the cheapest prices and they're so good!
Great website. Always has the books I need, fast delivery times.
Buying books on this website is wonderful! They have a solid loyalty program, a great selection (I could not find this book on other sites for this kind of price.), and walked away with my desired deal!
This site is easy to work with and has a great loyalty program!
I have use ecampus for over 20 years. Now I purchased books for my kids
I find most of my textbooks available on here for a great price. Ebooks make it super convenient for me rather than waiting for shipping and having bulky textbooks to hold on to.
I purchased one textbook on this website and a different textbook from Sage Publishing, sometimes the two websites will glitch (I guess) and deny me access to one or the other. One day I had access to both textbooks, one on each website, and the next day I only had access to one textbook on both websites. Not sure if these websites are owned by the same company or what but it is slightly frustrating to not know when or where I can access certain textbooks. I was able to play around with the websites and get my access straightened out but still a bit frustrating that I even had to do that at all.
Every time I use my CC, it fails with form validation errors. Have to use PayPal with the same CC instead.
Very easy and very fast to find what the books I'm looking for.
I did not get an access code for one of my classes. I was told this is the official website
It was very easy to buy the textbook.
I use eCampus for all of my textbooks and it has saved me throughout these past few years
No issues with delivery or ordering, very easy process and good quality
Got on time and excited to read it all for my college class and finish in 7 weeks!
Loved that you can use the book ID and the search engine is very helpful.
Answer: You can write or highlight in book as long as it less than 1/3 of the page/book.
Answer: Unfortunately, the ebook version of this bundle does not include the access code. Access codes are one-time use only, and are only provided with New versions.
Answer: Ecampus.com does not honor their payout times. I've been waiting 8 weeks now and still have not received payment. They also do not honor the method of payment you choose. I chose direct deposit to ensure fast delivery of the payment. They instead have decided to mail me a check, which I still have not received. Do not sell your used textbooks to ecampus.com if you actually want to receive reimbursement for them.