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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.
eCampus.com Reviews Summary
The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.
This summary is generated by AI, based on text from customer reviews
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The site kept telling me to use a discount code, then wouldn't let me use it. I emailed and it was explained why I couldn't use it. I was given an in-store credit that I hope we'll be able to use.
Wouldn't accept the coupon code that the site told me to use. Didn't get the free shipping on a purchased book
I ordered my books new, paid, then read reviews which then stressed me out. Could not get ahold of customer service on call and email took a week. The books did come brand new along with the access card.
Thank you for shopping at eCampus!
Was able to find the book I needed. Steps are included for when I want to return a rented book. Good price options. Pretty easy website to use!
Pretty good and useful. I love the different price options.
The website was very easy to use and I was able to order the book quickly. The book arrived on time and was in good condition.
The delivery of this item was continuously delayed. Every time I opened to check the status, it would say "delivering today" and then it would be pushed to the next day. Eventually, weather delays caused the book to be delivered about 6 business days after I ordered it, despite paying for expedited shipping.
We're so sorry to hear your order was delayed with the carrier. We have added some in-store credit to your account for the inconvenience. This credit can be used on any future purchase. Thank you for being a valued customer! -eCampus
Thank you for providing an easy and more affordable option for students that aren't able to buy from their schools at original prices.
Gave me a cheaper alternative to other options initially given to me and I appreciate that I have access to the eBook version until my hard copy comes in the mail.
My son had returned his textbooks late due to snow snowstorm. We charged a late fee which was more than the cost to rent the book and after I complained I only received half the money back from the charge. I had used the service again it was the only service that offered reasonable prices for digital books
I ordered a book, it said it was in stock. However, after my order was placed it took weeks for it to arrive which was unfortunately too late for me.
I only received one of the books I ordered and was refunded for the other one. Not sure why I could not receive the other one (Deadly Justice)
Thank you for shipping with us! -eCampus
Easy to find the books needed just hope that they ship quickly
I paid $40 for one day shipping based on the delivery timeline displayed at the checkout. The order was placed on January 17 with an expected delivery date of January 20. The item did not ship into later and arrived on January 21, making it clear that the expedited shipping service I paid for was not provided. Customer service later, explained that the item 1st needed to be sourced before shipping, meaning the delivery estimate included internal processing time. This was not clearly disclose at checkout and directly contradicts, the expectation created when offering and charging for one day shipping. Charging a premium shipping fee when an item is not ready to ship is misleading and defeats the purpose of exploited delivery. I did not receive the service I paid for and would not recommend purchasing expedited shipping from this company based on this experience I honestly would never buy here again.
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They kept a good on my account for a previous purchase that was already settled and delayed two days go my package. One of the books was apparently not in stock and I wasn't notified until I paid and it confirmed my payment which is crazy.Luckily they put it on expedited shipping but it wasn't an experience or website I'd speak highly for after that.
Thank you for choosing eCampus!
I love how they give you many options to buy. My sister's teachers were being very strict about books and you know how uni books can be worth. Glad they have digital editions as well. Glad i learn about the website so she doesn't have to deal with the prices as much as i did.
Very fast... got it in a week which was awesome. I was annoyed by the constant emails from y'all to "discuss my experience." That was the most frsutrating part of this entire experience. 4 stars because of that.
It is great! The boo k came on time, I was surprised it was new for a rented book.
I wish they would have packed it in a box so we can send it back
ECampus definitely pulled through for me. I ordered my textbook the day before classes started, and it arrived in less than a week thankfully.
Various editions, education levels and formats may be available. However, I am disappointed in the confusing book option details for the book I wanted and thought I would receive but got a lower education level than what I needed. I needed a new copy of the latest college level edition in hardback form.
Thank you for shopping at eCampus!
Package came loose leaf as expected (my first time renting a loose leaf textbook). As advertised, not best quality in the world but a good cheaper option for college students. Rented book for semester with return date in May.
Thank you for shopping with us! -eCampus
I was satisfied with the books that I purchased, and the shipping time was accurate. The books look barely used and are in good condition.
Easy & fast but annoyed to keep getting emails asking if I have received my textbook & in order to say yes, have to complete this review AND it requires writing and a minimum of 20 characters. I would have given a higher rating if I could have indicated that I received the book and been given the option for a review, and a short review at that.
Thank you for shopping with us! -eCampus
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Thank you for shopping with us! -eCampus