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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.
eCampus.com Reviews Summary
The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.
This summary is generated by AI, based on text from customer reviews
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You cancelled my order even though it was pending on my card and the funds were there. Your company said it was due to payment.
All I will say is that for some reason, when I tried to track my package on my computer, the ecampus site would not load, but it was only a small issue. Other than that, great!
I ordered a wotkbook got a class and it never arrived. I fell behind in the class and the professor was kind enough to send me the assignments that I missed. I finally got in touch with my advisor and the bookstore claims it has resent the work book. It isn't here yet either!
Order 9881504 was placed on 01/28/26 and according to UPS tracking was delivered on 01/30/26. Thank you for choosing eCampus!
The book came quickly, and customer service is great. I'm new to this website, and glad I took a chance to order. Will be back.
I am in the process of using the book that purchased through ebook but a general description would be that I received my book within 2 weeks of ordering.
Huge Scam on poor college students that are forced to buy their books for classes. They make them overpriced and are so greedy.
A good experience, I know if I ever needed eCampus. Com again I know I will not be disappointed. Thanks again for the great customer service.
It was not so user friendly, however after two-three inputs I was able to complete my transaction.
I price shopped for this reference book that was selling for upwards of +$25 than ecampus. I'm very pleased with the outcome. The book arrived several days early without any issues. Tracking had me nervous at first because it was not showing movement the first 3 days. I was also nervous when it switched to usps delivery. In the end, order arrived in 7 days (counting wknds).
I recommend ecampus and will be shopping here again.
I was not able to create an account using the email feature because your verifications for password creation are off. Despite creating a 10 digit password with letters, numbers, and!$? Symbols, the system said I needed a special character or number. Frustrating, I hope this feedback translates to a fix for other users to benefit.
The amount of time to get the books was stressful as the date kept changing. To be honest, we were getting really bad snow storms also but I never received until the night my assignments were due.
I was excited to find this website because it helped save me money on my required books. However, as stated previously, the main book for my course has a broken seam, and I have not been able to use it for fear that it will come completely undone. I did not contact customer service because I did not have time to wait for another book, as I am in an accelerated course with assignments due every week.
Per our policy students have 30 to report any damages to our customer support team. We will be happy to send you a replace item with express shipping, as we want students to use their books without fear of it falling apart. You can visit our help desk at https://www.ecampus.com/help/help-desk to reach a live agent. Thank you for being a valued customer! -eCampus
I couldn't find the book I needed for class anywhere except on ecampus.com I'm so pleased to be able to get this book before my class starts. Thank you!
Previous to this order everything has been great. I'm kind of disappointed that i had to do the digital book until my hard copy comes in
When I order books, I have been satisfied. But the last book I ordered for the other class Im still waiting for. I ordered it on the 13th of January and have not received it yet. Order # 9869883
Routledge Handbook on Immigration and Crime
Best price available for the textbook, easy ordering, and it arrived ahead of schedule. Appreciated having temporary access to e-version of textbook until it arrived so could complete first assignment.
Payment method is very thorough and can feel annoying when you have to go through it multiple times so just be sure of your information and prepared to pay the first time around
Thank you for choosing eCampus!
I was given a notification that my order was cancelled without follow-up on how to amend this? Contacted customer service, but it was an inconvenience
We apologize for the inconvenience you may have experienced regarding your order. Our system views a variety of criteria to ensure that our customers information is as secure as possible. If anything triggers this system as a potential risk, it will cancel the order and issue a full refund as a precaution. Unfortunately, for privacy reasons, our customer service agents are not given specifics, in regard to what causes these cancellations, other than generic notifications. If you need any further assistance, please visit our help desk at https://www.ecampus.com/help/help-desk. Thank you for choosing eCampus!
The books were shipped within a week. However they didn't provide clear descriptions about the products. I didn't know one of the books I ordered was loose leaf.
I didn't realize I purchased a looseleaf textbook. That is fine, but the binder that it came in was ruined, which made it not super functional.
Thank you for choosing eCampus!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for shopping with us! -eCampus