eCampus.comReviews 5,738

I rented a textbook to be shipped in two to four days. It took a week and a half. I needed to buy one from an entirely different bookstore to have it in time for class. Tracking information wasn't even available for the first week and I thought I got scammed. I will not be keeping the one that came from eCampus and will not order from them again.

My textbook was originally meant to arrive before my semester started, and then it got stuck in transit, and I was unable to receive timely support from eCampus or the postal service. The Mail Innovations shipping might be cost-efficient, but it is very annoying on the customer side.

The books came within a week of ordering. I was afraid they might not come in time for the start of my class. They arrived three days before my classes start. The books are nice and neat.
Thanks so much for the speedy delivery.

Coming from a low-income family, it gives me relief knowing I can afford my textbooks without needing to shorten my meals to be able to afford textbooks.

You guys canceled my order AFTER taking my funds from my account and now I am going to be missing my textbooks before the start of my semester. Communicate better with your PAYING customers!

I rented one book because it was much cheaper than buying it. The process to rent it was smooth and I got the book in a timely manner

Hello I had a really hard time returning the book from last semester. It took days to get the return label printed. I had it to UPS and scanned by the due date and I was stilled charged for half the book. Really disappointing.

I have ordered a book twice, and it has been cancelled by your company. I called customer service, they said it was because the student's name wasn't the same as the buyer... that's silly. I am buying books for my nephew in college. My nephew needs the book ASAP.

I started with my previous account using a different email but after purchasing my book it said some of my information was invalid causing me to not get my book. I am now in class so I do not have one yet

After spending some time researching the best source to get my textbook, I landed on ecampus for its affordability and reliability. Textbook came in better condition than expected and in a timely manner.

I was able to easily purchase and access digital books for a reasonable price. I am a repeat customer and will rely on Ecampus for the majority of my books

Easy to use. The Chat is good. I would like for there to be a toll free phone number, however. --- I did talk to someone once.

It's in the title, I want to order a book, but I got an email 3 hours later saying my order was cancelled and when i messaged customer services they never got back to me. So here's hoping that this book ships and they don't double charge my card <3

I bought my books (I can't say any opinion on the rental experience) but the books here are cheap, the ebooks work, and just make sure you give yourself ample time for items to be shipped to you and it worked out ok for me!

I have rented many books and I still do not get discounts, but its the only website I can get books easily and for less price.

I can access books, they are typically still pricey. I have run into issues accessing digital content, but my request for help was answered promptly.

The ordering processes was nice fast and easy its the shipping I struggled with as I'm still waiting for my refund from my last book rental.

I was completely satisfied with the book and its prompt arrival. However, I was worried by not finding clear instructions included up front about how to return the rental. Happily, I was able to find instructions with a quick internet search.

You cancelled my previous order for the same book without answering my request for customer support. If you have a customer support system then I suggest you use it to respond to customers who are requesting to be contacted about a concern.