Ecrater

This is the reply i got when i asked for Tracking Number for which the order was placed 6 days ago...

Hello XXXXXX

I will like to apologise for the delay. We are having some issues about orders, mostly the Nikon D750. Few of our clients that placed their order came back with their delayed payments. Mr. Harsha, what we will do for you is if you can buy another extra Nikon D750 for the rate of $1000USD which we will be willing to offer you at that price, we will ship out 2 units of the Nikon D750 to your address immediately.

Also the payment won't be via Paypal cause most delays are from Paypal. It takes 3 working days for it to be transfer from Paypal to our Bank and company rules are payment must be confirmed before shipment. So we recommend you using Western Union Transfer.

So let me know if you can do it so we can arrange a new invoice for you and I promise there won't be any delays.

Regards.
ShureElectronics

I realize ecrater is just a selling platform but they really do need to do a better job of screening their sellers. My last purchase on the site involved a seller who advertised a dvd/comic book combination which was a very special limited production item. When I received the shipment, he had sent the dvd only without the included book, and the dvd was not even the same one from the item he'd advertised.

Okay, so not a completely horrible experience, I figured I'd just return it for a refund, but the seller stomped his feet and INSISTED that I'd gotten the correct item and that a refund was out of the question. When I engaged him in the ecrater forums and provided photographic proof that he was wrong, ecrater admin removed my posts and banned me from the forums.

After a month of constant followup with the seller, ecrater and Paypal, I was finally able to secure a refund for the purchase. In my 20 years of online shopping, this was truly the worst experience I've ever had, and makes me hesitant to consider ecrater for any future purchases.

I paid for my package order number ******* on March 3 at 10:33am. The money was debited from my account on March 9th. I was notified my order was shipped on March 21st with tracking number ************** through fedex. Today March 26th I realized my package had still not arrived even though the original tracking updates stated I would receive my package on March 24th. I called fedex at was notified that the shipper notified fraud and for the package to be returned. I did not receive my money nor my package. I need to be credited 55.00 immediately!

I ordered a simple vacuum part because it was cheapest through ecrater.com. People sell their products using ecrater which is similar to eBay but much, much lower quality. I received a confirmation of my purchase but no confirmation once it was shipped or tracking info. Ten days later I tried to inquire about my package and all I was able to do was send a message to the seller of the product and wait for a response. When I got a response two days later, they then gave me a tracking number which showed it had been delivered. It may have and perhaps the mail person put it in the wrong box, or it was stolen, etc... However, if I had been sent the tracking at the start, I could have watched for it like I do all my other packages.
The seller would not send me another so I went to ezvacuum.com and paid about 99 cents more for the same part. Immediately I was sent a shipment date and tracking number and my package is due to arrive on Friday.

Lesson learned. No more ecrater.com for me and hopefully this helps someone else too.

This is the worse online experience I've ever had. I bought software from a seller (Digis) off Ecrater only to find out it was an old outdated program. They put 10 WIN after the product description. VERY slick! So I thought it was for Windows 10 and never fathomed they'd be selling me a God knows how old of "version" of this software. I didn't even suspect that "10" stood for a Version 10 (see uploaded snapshot)! I thought it was for WIN 10 and imo they make it look like that. So back and forth we go via email trying to resolve the problem. I finally asked for a refund.

They stopped responding immediately after that. Waited a day, then sent another email saying "I guess I got my answer" Then they email me back telling mew they already answered that email. So we go back and forth again round and round. Then they copy and pasted an answer they NEVER gave me in the response email trying to tell me they already answered my question!

Slippery snaky seller. I understand not getting a refund even though I never activated it. That's the way software works but I thought I'd try seeing I never even activated it and just tested out the demo downloaded from the Movavi website. All I asked for was one simple answer. Can I get a refund? And it took 4-5 emails just to finally get a email lying and telling me that they already answered my question. Pathetic!

BUYER BEWARE!

The DVD set of I Hear You was shipped promptly and packaged extremely well. I received it in a timely manner. I was pleased with the product and would buy from here again.