Edgenuity

Our students are using Edgenuity as an at home learning platform. I've had issues with the program and the only resolution is to bypass the assignment or instruction because I cannot get on the phone with support live while the student is working. It is near impossible to get good customer service that helps students when I'm at school, they're at home, and customer support is a 24 hour email away.

Esteban provided excellent assistance in guiding me through the steps for "Turn on Free Movement" with my ELA courses. After my initial call, Esteban remained available for my subsequent email questions, and responded in a timely, professional manner. His help was invaluable.

Edgenuity staff are great about getting back to teachers in a timely and thorough manner. As a math teacher at a small school where I teach many subjects I really appreciate the feedback when I have questions. Many Edgenuity questions are multi-step questions requiring critical thinking and analysis to answer. If I miss a perspective or content piece, the staff is there for me. And if I happen to find an error in a question, they work with me and correct it immediately. They are a great collaborative team!
Virtual and hybrid learning uses a whole different set of skills for teachers to create relationships with students for successful learning, and students are asked to step up with personal responsibility and time management, but Edgenuity is a great platform for delivering the basic content in a consistent manner so as teachers we can focus on individual student needs.

As a teacher, I am horrified by the complete lack of coherent instruction. The fact that the system locks when a student has successfully passed a test (and not with a suspicious score of 100% but a realistic score of 70-80%) is mind blowing. This is setting our students up for failure and discouraging them by setting the precedent that if they work hard and pass, they will be punished.

The team was very helpful and were fast in responding! They walked me through the steps of fixing the issue and were very persistent in making sure everything was working again. Edgenuity froze in my Science class so I couldn't continue working on it. It is working now and I haven't had issues since! Overall, Edgenuity is a great website for online school and I really like how it's formatted!

This is the worst online learning platform used today. We student's are not learning anything from it so much as just waisting our class time staring at a screen. This site should honestly be taken down and teachers put back in our classrooms.

My heart literally hurts watching what my 10th grader has had to deal with using Edgenuity. Unfortunately for my son the Queen Creek School District chose to outsource the online option to Edgenuity and it's been terrible in so many ways. The mind-numbing power points with zero interaction are a horrible way to try to learn. There have been several assignments that just don't make any sense. He was asked to complete a lab as well as discuss with his peers. Obviously, neither were possible and it's just so weird and confusing to be asked to do impossible assignments. He is currently taking a course that requires a textbook. Yet, no advance notice or communication was given and we are not able to get the book. If I could give it zero stars I would

Coby helped me see how to find these files and a few search tricks as well! I love the call back feature so that you do not stay waiting on hold. Customer service with Edgenuity has been excellent! Our school has used Edgenuity as our learning management system for 4 years now. I add very little additional lessons and activities since most of the material provides a variety of assessments, methods of checking for understanding and revisions. However, a teacher MUST review all content that is scored by A. I. of course.

My experience working with Edgenuity staff has been nothing less than pleasant. I rarely have issues using this platform and when I do, once I reach out to the staff, they reply promptly. They are helpful and always resolve the issues I have. Give them a try and you'll find you've made a good decision! :)

The man in algebra 1 looks like a offbrand one punch man that let go early on and decided to become a school teacher he then took some magic Indian speech classes that make his voice smooth as butter for 399 a year

Me and my friends have to use this everyday and it absolutely sucks. Every day we have to complete 1 and a half hours of work when we only have an hour. Maybe if it wasn't so focused on making a quick buck it would be better. Worst learning platform I've encountered on my thirteen years of living on this planet. The typos and incorrect subject matter is ridiculous. We have to use this for our accelerated math program and I am genuinely considering dropping out even though I'd likely just be bored to death in seventh-grade math. But at this point, it feels like I have no choice because of the ridiculous workload, horrible instruction content, and incompetent teachers.

This is the program our school uses for online learning (if you choose to not do in person learning) during the pandemic. It has been horrible. Too many glitches. I tried to call the company and left a message and they never called back. The recording said they were having a high call volume. I can see why! Also, this program was causing my son to fail every class. There was so much work given and we could never keep up. He said the videos were boring and he felt like he wasn't learning anything. I can verify this because his quiz scores were usually around 30% correct. Then if that's not bad enough it lost work we did. All of this happened to a friend of ours as well. The kids got so much anxiety from this that they are now back in school and we will never use this platform again.

Keep in mind that I'm a student in Algebra 2 using this. Edgenuity is simply bad. The lessons are repetitive, and I rarely learn anything from it as it's basically just memorizing stuff. The website itself is outdated and has a lot of issues. ( like the graphing calculator not opening and holding me back because it won't open) The videos explain too much of the obvious and don't really tell you how to do what they're trying to get you to learn. Edgenuity is bad, teachers, students, and parents my school hate it, and there's much better alternatives out there.

Edgenuity stands out among other online learning programs in its responsiveness to helpdesk requests, either technical or academic assistance. This response time helps students feel like their questions and frustrations are valid.

For a recent technical request, I had an email troubleshooting checklist in my inbox within three minutes of making the request.

For a recent student-submitted question about the validity of a test question, my request received an automatic reply, but within a week a real person had read over the question and affirmed that the question needed to be corrected. That made our day to be heard, in addition to being right! Sometimes that personal connection to learning can be lost in these big systems, but it doesn't need to be.

This program is one of the most poorly managed I've ever seen. The guided notes they give you do a terrible job of keeping the information on hand for exams/quizzes, and the quizzes themselves can be very buggy at times. The instructions that follow the guided notes don't give the students enough practice with different parts of a subject, they usually give the student one multiple choice question about the topic, and then teach them something else. Yet, despite the varying quality of the assignments, they expect students to do five to ten of these things per day. That upload rate is much too frequent, even for a high school student.

Final Verdict: Stay far away from this. You're better off using a program like Khan Academy that is easier to understand and actually teaches information properly, and is free.

I have NEVER given a one star review to any service, but this program is awful! The quizzes are the only assessments given, the videos are inconsistent, the material used in severely outdated and its overall a horrible platform. I'm deeply sad that this is the only option for my son right now.

For the love of god, do not enroll in this program. Let me just start off with the fact that this program is stressing and is the source of anxiety. As a student, I am being completely honest and speaking from experience. I consider myself a decently smart student in academics, my gpa is 4.25 and last year before this pandemic I've had all As to 1 or 2 B's. Ever since this program started, I've felt like a failure and a slacker despite the fact that I'm finishing assignments everyday. This website is very stressing, I have never been this much behind for school, I've never woken up each day with this much anxiety when I go to check my progress bar. Some how in 1 day I went from being caught up, 90.1% to being behind. I will admit I have felt stressed to the point where I considering suicide from being this much overworked.

I had an issue registering a student for the Edgenuity SIS LMS. Rather than hold, I used the call back feature and it was very helpful. Once connected with a customer svc rep, they were attentive and prompt with their troubleshooting. It was a quick fix and the student is on her way to starting the course. :)

I'm a teacher and one of my students was locked out. It took days for them to respond and their response was asking for additional info (despite the fact that I included screenshots). My poor student had to wait almost a week to move forward. A fellow teacher was able to override... Edgenuity never solved the problem. Shame on you! (I tried to give zero stars but was forced to give them one)

First off. AAAAAAAA. Second off the written question system is absolute bullocks. I've had the site ask me for my opinion, and it gives me a 0 for it. Rubbish. Also, most of the lessons are fairly longer than they should be. I've been able to edit the videos to 60% of the original size by taking off repeated info alone. If you are a teacher/administrator/principle/superintendent, please from a student,
Hope that other students don't have to deal with this nightmare of a online learning platform!

The most boring website i've ever used. It's boring and long. Videos are unskippable, super boring i almost fall asleep while doing it. The quality is also horrendous to the point that it makes me laugh. If you wanna make a learning platform, DO BETTER. 0/10 Do NOT recommend.

After several days of working on getting a kiddo transferred, the Edgenuity Customer Support agent that I connected with on Tuesday went above and beyond in taking charge and making the transfer happen! I am very grateful for his assistance and perseverance!

Edgenuity's Help Desk saved me overnight! I had an overly anxious parent who couldn't access the Family Portal. I received an answer to my email first thing the next morning and assuaged the parent's concern immediately. Whew! A negative bullet was dodged from my helicopter parent. Or should I say nuclear missile?!?