• Bookmark

    Edgenuity

Edgenuity

Write a Review

Overview

Edgenuity has a rating of 1.7 stars from 389 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Edgenuity most frequently mention school district, unit test, and correct answers problems. Edgenuity ranks 194th among Kids Educational Resources sites.

  • Service
    120
  • Value
    104
  • Shipping
    34
  • Returns
    34
  • Quality
    99

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
17
View ratings trends
70
See all photos
How would you rate Edgenuity?
Top Positive Review

“Great Platform for our circumstances”

Ruth S.
4/30/21

We are a residential school who has students coming and going regularly Edgenuity helps us to place and help all their individual needs. The material is interesting. This is a very good tool for our program.

See positive reviews
Top Critical Review

“Genuinely horrible”

Angelo g.
10/3/24

Edgenuity is probably the most grueling educational website of all time. You are forced to watch unskippable and very boring lectures that feel forced and extremely unengaging. It's also really easy to fall behind since you are given assignments every day. If you are finding an educational platform for students to use, DON'T choose edgenuity.

See critical reviews

Reviews (389)

Rating

Timeframe

Other

Reviews that mention popular keywords

school district (21) customer service (37)
Thumbnail of user edgenuitys11
California
1 review
41 helpful votes
  • Send Message
February 16th, 2022

I've been using edgenuity as a student for two years; it is by far the WORST learning platform I've ever encountered. The people in the videos sound like their held at gun-point and are forced to do this; nothing is interesting about the videos either, It's just a person explaining how they solve a problem. There is nothing special about the problems either, its just plain boring.

Tip for consumers:
DO NOT USE THIS SITE, IT IS THE WORST BY FAR

Products used:
Most useless app ever

Service
Value
Shipping
Returns
Quality
Thumbnail of user christopherg687
Arizona
1 review
71 helpful votes
  • Send Message
November 28th, 2020

I sent a nice letter of enquiry over about virtual-distance learning at the high school level. Resume included, and an application letter. NOTHING happened for about six weeks. Then I get a nice email that says I have to call a toll free number to get my question answered... I didn't ASK any questions. I merely referenced my credentials to see if they might be of use to Edgenuity in a virtual classroom setting...

Thumbnail of user tannerp18
Georgia
2 reviews
37 helpful votes
  • Send Message
January 17th, 2021

I have been using Edgenuity for about three months now, and I have been on the verge of tearing my hair out! This program lacks some serious stimulation, -the kind that a student would receive in an actual school,- and the systems that determine if an answer is correct or incorrect, will sometimes mark you response wrong, even if you have the correct answer. (The questions and answers are taken from other sites) The classes are boring, and the site crashes from time to time. Over all, I give this Program, 1 out of 5.

Service
Value
Quality
Thumbnail of user ja451
Iowa
1 review
10 helpful votes
  • Send Message
April 10th, 2021

When I have asked several questions, customer service will regularly answer them 1 month later. By that time, the issue has been resolved. For the issues that I would like fixed, they say they are not able to (the ability to schedule, removing the required subject from Odyssey.) I don't find them to be a particularly helpful company for regular teachers.

Thumbnail of user sandrac1370
Alabama
1 review
0 helpful votes
  • Send Message
April 8th, 2021

The agent explained to me that such a repot does not exist. This is just another flaw in your program. Odyssessy Ware offered the report. A teacher could put in a chosen date(s) and see exactly what a student had attempted or completed in that time frame. You don't offer that... terrible!

Tip for consumers:
Buy something else’s other than Edgenuity.

Products used:
Edgenuity

Service
Thumbnail of user amberr230
Washington
1 review
10 helpful votes
  • Send Message
January 8th, 2021

This online schooling program is a waste of time and, if you have to pay for it, money. The kids learn absolutely nothing, they have no help, and they are left frustrated and stressed. Sesame Street is a better teacher than any crap Edgenuity has.

Thumbnail of user nishitd
Louisiana
1 review
0 helpful votes
  • Send Message
March 29th, 2021

Support team lady was so kind, helpful, professional, knowledgeable, expert and positive in her response to the issue that we had. She provided all best possible options to help us. There were some technical challenges as it was the weekend when we called for help. She was very attentive to listen our issues. I will give 101 out of 100 to her for the extended support.

Service
Value
Shipping
Returns
Quality
Thumbnail of user debbieo91
California
1 review
72 helpful votes
  • Send Message
December 21st, 2020

We had problems the first week. My daughter's progress was reset to the beginning of the week. Guy said he would escalate it to the next level. Nothing ever happened. No one ever returned the email or call. This has happened numerous times. They don't do anything about it even though this sets kids so far back they cant catch up. Answers are marked as wrong even though they are right.

Thumbnail of user joannr115
Texas
1 review
0 helpful votes
  • Send Message
January 8th, 2021

One of our students found a broken link. (These are inevitable in online courses... just a fact of life.) I reported it from the course structure on the instructor side. Had a response right away, saying they had a high volume of support requests. Even so, the issue was resolved in only two days. Follow up from Edgenuity support was quick and helpful.

Thumbnail of user heatherb814
Iowa
1 review
274 helpful votes
  • Send Message
November 13th, 2020

No books, No real lesson, quizzes that don't always align with the material. Tons of busy work, but nothing substantial. My A+ Math student is now failing because the lesson is lacking any real instruction and no help from the school. My kids have learned more from those workbooks you buy in the store than they are with this program. This program sets our kids up to fail. I think the school district picked the cheapest program they could.

Thumbnail of user maryp1224
California
1 review
14 helpful votes
  • Send Message
October 15th, 2020

My son is very smart so, school decided to put him in his own math path after conducting some math tests including edgenuity. He likes everything about edgenuity except for the assignments that contains for example "explain why it is wrong or write it in sentences", even though he explained it in nice way, he is not scoring for that answer because, I think "AI" is searching for some other keywords or phrases. If an assignment contain two of these questions, out of ten, he is scoring only for other 8 questions. He is complaining a lot about this and sometimes he is getting frustrated because he knows the answers and not scoring enough.

Thumbnail of user wendyw483
Texas
1 review
115 helpful votes
  • Send Message
October 15th, 2020

Terrible, archaic platform. It pushes out far too many modules daily with seemingly little room to control. Our district in particular is failing with virtual teaching and for some reason is using THIS platform over the platform they had already created for virtual students.

Thumbnail of user williamd2433
Florida
1 review
4 helpful votes
  • Send Message
November 12th, 2021

Worst website in existence, I hope they know that some people do not like watching online videos. They give me questions I have never seen before and were never on the star test. These questions do not seem easy to solve without physical guidance.

Tip for consumers:
Just don't use it in general.

Products used:
A bad website

Service
Quality
Thumbnail of user nathanm332
Washington
1 review
1 helpful vote
  • Send Message
December 13th, 2020

I have used Edgenuity exclusively to help high school students recover credit and accelerate to gain credits in courses that they need in order to graduate. The courses are challenging, rigorous, and robust. The students who are driven and self-motivated move through the courses with ease. Whenever I need support, which is rare, I receive a return call within an hour. My issue is always resolved quickly. I have nothing but good things to say about Edgenuity, their product, and their service.

Thumbnail of user karenm2702
California
1 review
2 helpful votes
  • Send Message
March 4th, 2021

I'm floored by the negative comments (mostly made by parents) on this site. I've taught credit recovery for 28 years and used Edgenuity at the high school for all of our credit recovery classes. We had nothing but positive reviews from parents and students and we were very successful with students making up courses that they had failed in the regular classroom.

Thumbnail of user bonnym18
Missouri
1 review
0 helpful votes
  • Send Message
November 11th, 2020

Edgenuity does a good job resolving issues in a timely manner. I had an issue with students not being able to log on. Within a short amount of time, the issue was resolved and students were back to work. This is such a teacher and student-friendly platform.

Thumbnail of user is74
Florida
1 review
8 helpful votes
  • Send Message
March 17th, 2023
Verified purchase

As a student that regularly has to use Edge, I have to say that it is one of the worst education sites that I've ever used. The lessons are painfully mundane and boring, the information confusing, and website itself insanely glitchy. Overall, Edgenuity has been a bad experience for me.

Tip for consumers:
Don’t!

Thumbnail of user jackg797
Mississippi
1 review
2 helpful votes
  • Send Message
September 16th, 2022

As a student who has dealt with this for a while, it has caused too much stress and anxiety. My school loves to use the crappiest websites (I'm talking about IXL) to learn but everyone says it's okay. Never is, never will be. Encourage your school not to use edgenuity or IXL. I have heard so many people complain about how stupid it is and how it causes them to have a mental breakdown by how crippling it is.

Tip for consumers:
Don't use it at all

Service
Value
Quality
Thumbnail of user blakeb136
California
1 review
7 helpful votes
  • Send Message
July 8th, 2021

Straight trash too much assignments too much glitches everything is useless the videos are useless as they act like your a one year old that don't understand simple words and there grading is trash same with the test there answers aren't even correct and they make fake reviews to keep their site up

Service
Value
Shipping
Returns
Quality
Thumbnail of user darv1
Virginia
1 review
16 helpful votes
  • Send Message
September 26th, 2021

I was watching my son on his assignment yesterday. Who has autism and an IEP.
I was furious when I watch his history class teaching about KKK and white supremacy. Kids do not need to learn about crap. Then the are calling republicans radical. This is teaching kids hate. This must be stopped.

Service
Value
Shipping
Returns
Thumbnail of user donnap683
Massachusetts
1 review
37 helpful votes
  • Send Message
November 8th, 2020

The quiz system has flaws. My son worked with a high school math tutor on one of his quizzes, and two out of the 10 answers came out wrong, both answers correct. The idea you cannot move on, if you do not pass something, causes significant delay in the process, and causes you to fall behind. It is not a good platform for middle school students.

Thumbnail of user lornat26
California
1 review
1 helpful vote
  • Send Message
October 28th, 2020

I facilitate a continuation high school and I have students who are trying to get the credits needed to graduate. Edgenuity has the core and elective courses that they need. Given, it's not the most exciting program to listen to, but this is the only recourse these troubled kids have. I like that we can daily and weekly celebrate their accomplishments to help them stay motivated to complete high school.

Thumbnail of user phoenixw17
Texas
1 review
3 helpful votes
  • Send Message
May 5th, 2022

I'm currently using this website to recover 2 of my class credits. I'm behind on it because it takes forever to get through a chunk of the small videos. Why not just make them all one video and move on. Or even better, make an alternative to the videos and make a power point to be used in stead. Some students learn better with reading then videos. This is good for people who like to take it slow but for those who just want to get over the assignments should be allowed to get through it faster. I'm several days behind because the lessons I'm given take so long to get through with. >:(

(My school bought the ability to use this website not me)

Thumbnail of user shanee150
California
1 review
12 helpful votes
  • Send Message
February 6th, 2024

I am an 18 year old High Schooler on the verge of graduating, this was so bad I actually had to cheat to get ahead, I also had to use Brainly and Quizlet, I need to bring my iPad just to use Brainly cause the "geniuses" at my school have no $#*!ing idea as to how bad Edgenuity actually is, or maybe they do and they just don't care...

Thumbnail of user daveh859
Iowa
2 reviews
0 helpful votes
  • Send Message
May 26th, 2021

One of my students had an issue with a test that he finished (and passed). However he was not given credit for the test. I contacted Edgenuity. They got back to me soon after. Based on Edgenuity's response the problem had to do with the students computer loosing power.

Service

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Edgenuity is a leading provider of K-12 online and blended learning solutions including online courses, credit recovery, intervention, test preparation, and more.

Company Representative

Thumbnail of user leslies433
Leslie S.
Typically does not respond to reviews

How do I know I can trust these reviews about Edgenuity?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Edgenuity?