They replied back quickly and helped me get my issue resolved. Overall I would say it was great customer service.
Very buggy and hard to use. My child uses this for homeschool. She struggled a lot bad teaching, not good.
Short, unhelpful responses to emails. Program moves slow and the 1 class my daughter finished they won't give credit for.
A customer service rep handled an issue right away. The student in question assured me her account's problem was resolved.
A student couldn't get past a science lab to continue on. They quickly fixed the issue and the communication was quick.
Hello!
I'm a student currently in 8th grade and agree with the majority of comments. The platform sucks. It is not engaging in any way whatsoever. The website has multiple bugs and errors whether it be logging you out or just completely freezing.
Instead of most schools where if you are struggling on a topic or specific question you can ask for help or advice in this school you cannot. You have to sit through these 30-minute-long lectures slowly waiting for them to finish. The teachers are mundane and are just reading a script, some speaking incredibly fast and some incredibly slow. Some teachers will just take 5-second long pauses and the worst part is that you cannot skip the lesson. You need to listen to every second of that teacher speak until you can move on to the next section. The topics also seem to be quite repetitive and outdated.
The worst two things about this platform that I hate the most of all are:
1. Some days you will get massive amounts of work for no reason. For example, getting 8 assignments for one day for one class (I will post a picture).
2. If you get a project that (in a regular school) would be due in a week, on this platform it is due on the day you receive the assignment. For example, I got an essay project out of nowhere for Africa. I was working on the project well past when regular public schools get out. I'm talking like 5pm - 6pm. I started the assignment around 12pm - 1pm.
After hours of staring at 20 different teachers talk about different subjects with their monotone and mundane-sounding voices/tones. You get really bored and it becomes hard to pay attention. I absolutely do not recommend this platform. Not in the slightest.
Its a very good online school and it doesn't give you stress anxiety and depression its sometimes easy I recommended this online zchool for sure
As a student using Edgenuity, I just have to say one thing... Edgenuity is not very well made. The teachers do not explain everything then expect you to take 5 quizes on one unit in like 2 days. The quizes are way harder then they prepare you for and I have to spend 90% of my time studying just to fail. When I was talking to my friends about our grades, they all said they theres were low. Ever since I started online because of COVID-19 my grades have been dropping drastically and at this point I'm begging my teachers for extra credit. The teachers voices are so monotone and it's like torture to listen to them for 7 hours every day! They don't provide any fun activities to engage students into the assignment and all they give you is a bunch of questions that don't even make since. I used to love school but now im dreading it every day. Sometimes on quizes you can exit it but if you already saw a question, they don't let you go back to it even if you haven't even answered it yet. There are so many glitches that happen and sometimes it dosen't even save your progress even if you finished the assignment. They also dont give enough time into every unit were supposed to learn! We were learning about 3 units in one video and one of the units was about womens suffrage. I had 15 videos to watch and only one of them was about womens suffrage and it was 35 seconds long. Like EXSCUSE ME! They be acting like learning about womens rights is not important but learning about 1 law 3 times is a big deal! It's 2020 people! Oh wait I just forgot, THESE VIDEOS WERE MADE 10 YEARS AGO! Thats another issue. These videos are outdated! Some of the learning types have changed! Guys stay away from this horrible site! Even my parents think that Edgenuity is terribly made! I wish my teachers switched us to a better online program!
- too many assignments; as a student I I have around 6/7 and everyday in each class I have about 3 or 4 assignments which is 24-18 assignments everyday that is way to much work for anybody middle school high school or college unacceptable nobody especially a middle schooler can get that done in one day which leads to nothing getting done and bad grades = set up for failure.
- videos long dull and miserable & outdated; as a middle schooler my attention spam is not going to be that long so please explain why there are 20 min videos. Nobody would even watch a 20 min video about learning just cause on their own so why are you doing it here Edgenuity? Also another problem is how outdated the videos are these videos are rumored and 'proven' to be 5 years old that is not going to lie lazy for a program that should be teaching. The videos are really boring if your gonna have them be at an unacceptable amount of time at least TRY to be entertains they talk like there being held at gunpoint and the people talking talk to low.
- test/quizzes; as if this program couldn't get worse enough they have at least 4 quizzes every week also say you were to get lower then 70% on a grade because the content in the video as nothing to do with the questions then you would have to contact your teacher to open a retake for you. It's also dumb how when you do a test or a quiz you cannot see what questions you got wrong which leads no room for improvement and a bad way of learning and just moving on to a new lesson without fully understanding the material which leads to cheating not gonna cap.
-personally-
- i would always be an all A or A, B honor roll student
but with this program its impossible and that is sad that
people struggle to get a B when in regular school I don't
get half as much work and much easy and relevant work = better grades.
- i have cried over this program multiple times and I know I
im not the only one because I have read other reviews saying
they experience this also this is overall a bad program 0/10 DON'T BUY.
Brighton was very helpful in helping me. She was professional and kind as well. In addition, she was very knowledgable.
Answer: Ingenuity is marketed for teachers it is not for students they do not understand that we cannot all be on the same Pace I understand your stress and I have cried as well over this course I hope we can both recover our grades
Answer: Because its just an orange and gray screen we stare at and learn nothing from and get bad grades also its the worst out there and how did someone rate it 5 stars they must work at edgenuity and protect it
Answer: Its not supposed to be fun! Its supposed to be a gear grinding terrible program that just wants money
Answer: I KNOW! This is how they are trying to kill off the Gen Z population.
Answer: I agree with you. I am a student using Edgenuity- meanwhile missing my first year of highschool. Just don't get mad at your kids like my parents get upset with me because I am suicidal from this website.
Answer: Failing. 100% failing. Theres no way you can efficently learn from this website.
Answer: We have elementary content offered through our Pathblazer product. You can find more information about it here: https://www.edgenuity.com/products-and-services/intervention/#pathblazer. We offer Pathblazer as a blended or supplemental learning solution. Pathblazer includes a Math and ELA intervention program for Tier 1 and 2 RTI support with supplemental curriculum for science and social studies that teachers can use for skills recovery and targeted instruction.
Answer: Because they don't care and they are getting paid no matter what.
Answer: Enginuity isnt for students it's for teachers it isn't set to understand how a child thinks or how they all react what it picks up is that they failed and that's all they have to redo everything because that's how the program works
Answer: It looks for key words. If you have the right words written, you are correct. If you have the right answer but use a word that is a bad keyword they count it wrong
Edgenuity has a rating of 1.7 stars from 385 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Edgenuity most frequently mention school district, correct answers and khan academy. Edgenuity ranks 159th among Kids Educational Resources sites.