eDreams

I went to kayak. Com to book flights for a family vacation, and the first option for my airline of choice was facilitated by eDreams. I had to agree to a free trial membership in order to book, but I could cancel at anytime. The trial period was scheduled to end before my vacation started. I booked, called to cancel, endured the pushy customer service rep reading their "are you sure?" script, and thought that was that. A few days later, at 3am on a Sunday, my trip gets cancelled. No explanation. The airline looks into it and explains eDreams cancelled my flight. It costs $99 in non-refundable cancellation fees. The airline explains eDreams has no affiliation with them, and they recommend not using them or other pay-to-play third party sites. EDreams is predatory, unscrupulous, and vindictive. Go with them if you want your travel plans ruined.

The website was easy to navigate, allowing me to quickly compare prices and flight options from various airlines. The booking process was straightforward and clearly laid out, with no unexpected fees or hidden charges. I received confirmation emails promptly.

I recently booked a round-trip flight through eDreams, and I was genuinely impressed with how easy and efficient the whole process was. The website was user-friendly, and I was able to compare multiple flight options to find the best deal. I appreciated the transparency with prices and the ability to filter results based on my preferences. After booking, I received immediate confirmation via email, along with all the necessary details for my trip. The mobile app was also super handy—it kept me updated on any changes and had all my booking information in one place. Overall, it was a smooth, hassle-free experience, and I would definitely consider using eDreams again for future travel plans.

In most cases all my travels were smooth and if ge had to be done, appropriate service was given by the online support team
I one case the airline has changed a leg of my travel and it was complicated to solve it through edreams

First time using. Will know more once this trip is completed. So far it seems to be correct in all aspects. I will follow up then. To give an honest review…. Needs to be a completed trip. Have had too many bad experiences with others.

Not a pleasant experience. The website kept asking me if I wanted to pay for more stuff. They signed me up for some sort of prime membership. It's not at all clear how I can unregister and avoid the monthly charges.

Tickets deal was moderate, but Turkish airline service was very poor. All three of My luggage are missing and am stranded at the airport. I am without my luggage as I type. Some air hosters were very disrespectful, acted in racist attitude.

I have never book a flight before with an agent, always booked straight through the airline before. I found the experience a little nerve racking and was surprised at the amount the rise in price was after adding all the extras, like baggage. Usually included in a airline booking.

There was nothing wrong with the booking. Except that at some point, it seemed confusing when you don't have any heavy luggage to declare and you are also asked to make a choice from amongst many items.

Booking my flight through the eDreams was straightforward and efficient. The process was smooth, and I received all necessary confirmations and travel documents promptly. I'd definitely consider using their services again for future travel.

The service i have received was so fantastic. My booking went very well without being stressed by the increase of prices. Edreams made me book the flights as i managed to pay a small amount to hold the prices so that even if the prices rise, but my fare remained the same. They even guaranteed to pay for the difference in flight tickets when the price s changes making me feel very protected.

I'm generally satisfied with eDreams' service, but I hadn't planned on subscribing to Prime and didn't realize such a large amount would be charged. The €69 fee was unexpected, and I was not aware of it during the booking process.

On the same day the Prime fee was deducted, I tried contacting support via several email addresses, but unfortunately, none of them worked or responded.

I would really appreciate it if you could help me cancel the subscription and issue a refund.

Thank you in advance for your assistance.

When buying a ticket, by mistake I clicked Prime. Only later I was informed that after the trial period if 15 days I will be charged 90euro as annual subscription. Although they wrote we can cancel the subscription, it was impossible. They offer a few telephone numbers but nobody answers. Only music and a machine repeating basic info. I called ten times, waited for a long time. Never got a chance to explain my problem.

After booking, I received prompt email confirmations and helpful reminders, with clear instructions for managing the booking.
Combination of an easy booking experience, clear communication, and responsive customer service would make for a positive eDreams experience.

One of the flights was indicated incorrectly, with 1 day = 24hr later than my request at Helsinki transit. But in the other hand, it says below and this is what I want, so I believe this is correct.
Connection: Change plane
Transfer duration: 2 hours 30 min. Check with airline for boarding time and gate.

I recently used Edreams to book my vacation, and I couldn't be happier with the experience. The site was easy to navigate, with great filtering options that helped me find exactly what I was looking for. The booking process was smooth, and I loved the personalized recommendations they offered based on my preferences.

I usually plan a trip, and this application is useful and very good for me, because I have no problem buying tickets, because it is cheaper than other companies and its service is better, I don't get confused at all and I buy my tickets very easily, and it is very important to me that this company is valuable to its customers. This is very valuable in the world of e-commerce.