eDreams

I bought an extra 30 kg baggage from your site The Singapore airline sent me n email for only extra 5 kg.When I talked to your help centre.They told me that they will solve within 72 hours but I have not received any information yet although more than 72 hours.

I booked a flight, was automatically subscribed to "Prime" something-or-other, with no obvious way to unsubscribe. I called their support number, was told they were having computer problems and would call back within an hour. No response.

I was attracted by the number of flight options and fares offered. But it was impossible to enter standard features such as frequent flier numbers. After making booking and receiving an email confirming my flight, I received a subsequent email from eDreams requesting a call to confirm my reservation. I eventually had to call Air Canada reservations which
Turned out to be very helpful in reviewing my booking and providing additional information on my flight.

My experience with eDreams was positive and smooth. The platform made it easy to search and compare flights, and I quickly found good deals that fit my budget. The booking process was straightforward, with clear options and no hidden fees. I also appreciated their customer support, which was responsive and helpful when I had questions. Overall, eDreams provided a reliable and efficient service, making my travel planning hassle-free.

All good as long as they dont cancel or mess around with flight when ive a funeral to go too next day of landing in the uk, they have a bit of a reputation for these things... edreams did your part in this ok,

It was first time I made purchase airline ticket over your company.It was quick but I didn't receive confirmation about my payment and I am not sure about my seat from Zagreb and back from Zagreb.I had a bad experience with other comp. Who change my travel time and connection was problem.I hope this time will be better.I wish you great day

The site easy to use. I found and booked flights at a good price. Confirmation of booking was quick, but I am yet to travel so cannot be sure yet that everything will work out as planned.
Only negative so far is a fair few follow up emails and offers etc.

Trying to cancel the trial period is very difficult and time consuming. The staff are helpful, polite and respectful and will explain all positive aspects and favourable use of a membership but after letting the staff know that the great offers are of no benefit to me personally they will try to persuade you to keep your membership. Several lengthy calls later I was finally able to cancel.

Hi, not very happy with the fact that I cannot cancel Prime online, just by phone, and nobody is picking up the phone! I still have 14 days to do it, but is not possible to try to get into contact with you 3 times so far, and each time to give up after being held 10 min in a row on waiting queue, cause in fact nobody is picking up the phone!

Do not use this website or app. I was automatically subscribed via an online flight booking and charged $100 for "services" I didn't want and haven't used.

They do not have any online contact platforms like chat or email and do not use WhatsApp. I downloaded their app to try contacting the charge, you also cannot contact them via the app!

They only provide a telephone number within your domestic borders. So if you're travelling abroad, it's literally impossible to contact them.

From the first moment I looked at a hotel and / or flight on eDreams, the prices kept changing. They kept on getting more and more expensive over a timespan of 12 hours. The discount eDreams is offering for prime members is a lot of rubbish. You get the same price on other travel sites, such as expedia, trivago, etc. And you can even get cheaper rates at the hotel or airline sites.

I've been very happy with every booking experience. Good prices and efficient service. I had to cancel a flight to Valencia due to the flooding and I'm optimistic that I will be given a credit as I booked a flexible ticket.

Do NOT sign up for eDreams prime membership. They bill you without warning, and then, if you try to cancel the membership, they do not allow you to, nor do they return your money. This is an institution with no integrity. Do not do business with them.

One direction, was cancled and it still doesn't appear as cancelled on you web site. I cannot order a new ticket with out it.

Also I was charge $69.99 for a membership, that does nothing for me and I didn't want
Any call to you is long distance and costs another fortune.

I can't tell what bag to bring on where I don't have to pay any more money. Just so happen I am traveling with one personal bag - nap sack. I hope I don't get charged.

Also, I thought I was booking a flight for about $56 and got charged $100. I don't know why. I can't see the breakdown.

Good flights but the website is confusing - offering so many add on options I don't want. The advertised price is not the real price. Everything costs a little bit more, e.g. suddenly being told I have to pay another £7 something each unless I sign up for Prime. So I did, because it said it was possible to cancel it online. That is a lie - it is NOT. There is no option to do that, you have to call a number.

We made a last-minute decision to travel to Paris while visiting Barcelona, the fares were reasonable and the time frame worked with our plans. Check-in was easy, and the flight was on time. When we returned, we did not realize we were on a different airline, not being from Europe, we were unfamiliar with the names of the low-cost carriers. We waited in a long queue only to be brushed aside and the staff yelling WHEELING to us. We had no idea what he meant. The kindness of strangers directed us to a different terminal to check in for out flight there. The staff there were so kind and helpful compared to those at Easy Jet.

Experience of booking tickets is good in general.

I would wish though that my country currency would be supported (MYR). As conversion charges kills any benefit that I get due to better prices of prime account.

Scammers who force you to sign up for a premium service and then take your money without giving you a button or message to cancel.
No response to refund request
They don't even cancel the payment, but the service withdrawal button is also hidden.
Don't use this scam service.
It's a waste of life

I took by mistake wrong ticket for the evening, instead of morning. My luck was that Dreams themselves cancelled this reservation. And returned my money. But if the time was specified in the format, 24 hours, I would not have made this mistake.

For most European customers, it is better to show the time in 24 hour format.
Exept this i am pretty satisfied with service of eDreams

On their website I was quoted a price for a flight of $302.97 with confirmation invlusive of all fees and taxes. I ordered it right thrn Then when I looked at my credit card statement eDreams had charged me $406.46

Booking online was easy but there are so many extra fees. A fee to receive my boarding pass electronically and a fee to avoid overbooking, that seems ridiculous. I'm still not clear if my bag is too large.

Awful.
I know one star is minimum but this hotel doesn't deserve any star.
Hotel is not anywhere closed to the advertised conditions.
I've booked king size bed and I ended up with twin bed.
Shower broke, signs of the door being forced.