eDreams

A confirmation was received from an airline after booking but not from eDreams. So it made me very confused as it seems to hit my other flight which was booked on the same airline but not on the same date. I thought that my original booking had been changed because the confirmation was sent from the airline. Fortunately, there were many follow-up emails to confirm my booking from eDream. So one day later I found it was the flight booked on eDreams. I thought it might be the airline did not issue authorization to the travel agents to confirm details. This is not related to eDream but to the airline.

First time traveled with GP Aviation and I was very satisfied. Price was unbelievable. It took me 3 minuts only and I had my confirmation number in my emails. Fast and easy. I will recomend this company to everyone.

It always seems like an uphill struggle to complete booking, extra costs constantly popping up, unwanted promotions getting in the way. An overview of the process from the start would help, I understand that this would be difficult on a mobile app but should be simple on a web interface accessed from a laptop or desktop.

Good experience, good web site, however i managed to not book a bag for my return flight, when trying to add a bag i have been told i can only do this when i check in, this is fine but has left me concerened that i will have a problem returning home.
Mr S Gollop

I was looking for a cheap price ticket for my vacation and for the 1st time I checked Edream website. I found a good price ticket and so excited going to Spain next week.
Thanks to edream because my dreams came true 😉

I found the website clear and detailed, user friendly. I obtained what I was looking for without any difficulty. It was my first time using eDreams. I was just a little worried when, after completing the whole process: the booking and the payment, I received a message saying that my booking was pending. It remained pending until the next day. Not knowing what was delaying the approval, I could not make any other arrangement such as hotel booking, car reservation, meetings, etc.

I began to search for flights on Aeo Lingus from Barbados to Manchester. EDreams came up and I clicked on it. Information came up regarding the dates that I chose and even alternate dates with the different rates. I was able to chose suitable dates at a cheaper rate and was also offered a discount on rates that I decided on. The experience was was relatively easy and straightforward. I was able to book my flight in record time. No problem, no hassle. Since then I have received a number of emails with regards to my flight.

It was a great experience to book my fight with them. Only this that is little annoying is that the website enrolls you their prime membership and puts you in auto renewal after trial period ends. I couldn't have noticed it unless I logged into my profile and checked the auto renewal process. It could have been better if it would clearly mentioned during booking

Shortly after I returned home I noticed a debit on my bank account of €89.99. When I check with my bank they advised that the payment was to EDreams.
Apparently at some stage during the booking process I was signed up for an annual subscription.
I DID NOT KNOW THIS
And would not have continued if I had known.

Once I book I only like to get an email with a confirmation, bookings details and the option to mange or check in on line. You keep on sending emails with so many options. That it is confusing and the real info gets lost in the jungle of emails

I can't to do my check - in sooner than 48 hours before my flight without having booked and paid for my seat.it's not a very good experience for me.
With others I can easily do check in 4 weeks before my flight ( for example Easy yet etc.)

It took me ages to do the booking as it was showing an ERROR several times at the moment to do the payment...I had to return the previous steps like 6 or 7 times and it was given dfferent prices each time.

Seriously, I knew what I wanted to book. I had trouble with the airline website (currency selection) and took a chance with eDreams. The name invites the characterization: eNightmare. I dodged through one upsell after another, trying to avoid, outthink and outsmart every extra benny and add-on hurdle I had to maneuver to get to the actual booking. I emerged drained of money and energy, a state that equals success for eDreams. Will the travel unfold as intended? Experience will offer the truth. Honestly HONESTLY! A straightforward travel website that is easy to navigate, makes sense, and offers a low frustration level seems like it would become an industry giant after this confusing mess.

After using eDreams I receive too many emails and it is really boring. EDreams declared as the cheapest way to get the ticket. But you have to fill in many additional details and at the end it was not the cheapest!

We couldn't complete the Check In on line with Easy Jet. I got an adult fare for my daughter who is 13, as on line information suggesting that adult fares were for 12yrs and older. I checked in easily for my self but my daughter had problems finding her date of birth on the drop down menus. Luckily a member of easy jet staff completed our check ins at the gate and printed barding passes for us. we were panicing for two hours prior to that.

I appreciated and even paid for the check- in. But then I got noticed that they cannot proceed. Strange! Will they return the fee I paid?
Second problem: when I booked it never indicated that I cannot take a handbag luggage! Only sthg I can put under the seat. How strange I travel a lot but never without the the minimal luggage...no words

I was wanting to cancel, as I had subscribed to the trial offer, and to stay on, my Prime membership was discounted, and I was given a $90 credit. There wasn't a code to go along with the credit and I called customer service. I was on hold for almost an hour, waiting for someone to help. Apparently, the credits are only good on the app and not the (broken) website. When I downloaded the app, the credit was given for a different country and not the US. I then waiting for help again, and they had to reset my settings to show I was in the US. It has been an insane amount of trouble and I would rather pay more, be able to use the website, be able to book with someone over the phone, and just have a better overall experience.

Dear esteemed authorities from eDreams Prime!
Through the present message, I respectfully inform you, that on 20.09.2024, I applied for plane tickets, for the destinations: London - Bucharest, on 03.09.2024, and Bucharest - London, on 15.09.2024.
I sent you this message, because I haven't received yet, the plane tickets for the destinations: London - Bucharest, for the date of 03.09.2024, and for Bucharest - London, for the date of 15.09.2024.
Further on, I am waiting for you to send me the plane tickets, for the destinations presented above, please.
Yours faithfully,
Mihai Dulgheru!

Prime membership service is a kidnapping trap and cannot be cancelled after joining. There are too many charging options in the page, which affects the experience.

It is a very painful process when it comes to dealing with customer service agent. Be planned to stay on hold for hours and you still won't get your answers or issues resolved

This company should be called E NIGHTMARES cancelled a paid for booking then re booked at a much dearer price impossible to contact NO REPLY e mails joined me up with some discount deal without my permission and so it went on DONT deal with this company unless you want major stress in your life.

I recently booked a flight through eDreams and was automatically signed up for a "Prime Account" subscription without my consent. There was no clear notice or option to opt out of this subscription, and the charge was processed without my approval. I certainly did not intend to sign up for such a service, nor did I store my payment information intentionally. This type of automatic enrollment feels like a deceptive practice.

Furthermore, the only way to cancel this imaginary subscription is via a phone call, which I attempted, waiting for 20 minutes without any response. Not only did I waste time, but I will likely be charged an additional unknown amount for the call. EDreams also lacks any accessible contact for requesting a proper invoice or discussing subscription terms.

It's truly unbelievable that such scammers can operate in 2024. Avoid eDreams at all costs! I strongly advise others to stay far away from this company and their "Prime Account" service to prevent any surprise charges.

Thank you for helping us to purchase last minute flight tickets in difficult times.
It works great,without any complications. Trustworthy company, I look forward to do more reservations with you.