eDreamsReviews 13,631

Everything worked very quick and got the confirmation in minutes, Good as the flight was in 3 hours. I found out that this works better on a laptop than booking on a phone. Great options. Will use it more often.

I was able to book a flight at a normal price duing this holiday season where all prices where soared up. Thank you for helping.

I struggled to book a flight while I have been redirected from skyscanner, since even though I logged in with my prime account, I haven't been able to use a voucher I finally had the chance to.

The flight was significantly cheaper being redirected from skyscanner, thank booking on edreams app, however, even though I raised a ticket with them, they couldn't care less, and said to always use their app.

I will use whatever I want, website, or whatever. If there is a better deal through skyscanner, why not to save a bit?

Ridiculous situation. I have overpaid £15 because of it.

I noticed that my name on my account was my short name and not my formal name, I called eDreams to change so that my name reflected my passport but the customer service couldn't sort it, they said I could add my self as an additional traveler but that didn't work. I have now booked a flight and asked for Dubai but it gave me a flight to Abu Dhabi instead which I didn't notice at the time of booking and it has my short name on the flight booking so a complete mess and no one willing to help me,

Bought the cheapest ticket but at every click a new sometimes misleading suggestion like needing a cabin bag (which I had already ordered) didn't show up on the first set of papers so you could accidentally buy another one. Very confusing interface in general and I was unable to check in. So not good for a dyslexic person.

Отлично организованно возможность покупки билетов

Je m'attend pas qu'il y a des frais d'annulation

This website is legit. For those subscribed to premium, canceling is tricky as you cannot do it unless you call them. They will provide a good discount for you to keep it, this discount is worth it if you travel twice or 3 times a year

Booking process easy and clear
Signed up for trial membership only BUT auto-enrolled me for prime membership and took £99.99 from my card, took over half hour phone call to get a refund, the assistant I spoke to offered me anything but a refund even though I told her that was the only solution that I wanted
I am of the understanding, that due to current legislation companies can no longer opt you in, you have to actively choose full/premium membership

Booked before (few years) with Edreams but this time found the process a bit daunting at first with downloading App. Not sure which airline to input Passport and other personal details. I. e. Air France/Delta/virgin Atlantic so kept repeating my input. Had to call and got a really helpful adviser who talked me through process of getting my boarding passes in the app and on paper in good time as on the move before flight (I Always prefer to have a back up hard copy in case of phone problems abroad like no connection/loss battery failure etc.

WARNING! THEY ARE THEFTS! DO NOT USE! I was buying flight ticket for 130 euro just in the paying process they suddenly increased the price to 280 euros and couldn't stop the process and they steal 280 euros price from my credit card. After I check again price was still 130 in the system. So they charged me 280 euros price for nothing. I tried to talk to support and they said they can only refund 0-100 euros. What a shame of you! You are thefts!

After inadvertently choosing the eDreams price through Skyscanner, I find myself £49 out of pocket for the exchange of future flight savings. After trying to make use of the savings I found eDreams don't use the smaller airports, so when you search you end up at the larger more expensive airports. These are the ones that eDreams can offer some discount flights on.

I was in a crazy situation unable to secure a flight to London after a mishap with my original flight, I checked the airline websites and everything was showing as sold out. However, I was able to book a flight through eDreams. The only thing I though was a bit odd, as soon as I was to pay for my tickets, a message came on my screen increasing the cost of the tickets from £199.87 to £343.02 as we were in a desperate situation, we paid though I felt that was a little underhand. I checked back after we booked and see the tickets advertised at the same rate of £199.