eDreams
Overview
eDreams has a rating of 4 stars from 10,616 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eDreams most frequently mention good experience, next time and flight ticket. eDreams ranks 1st among Travel Deals sites.
This company responds to reviews on average within 3 days
How would you rate eDreams?
Greece 1 review 0 helpful votes
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Thieves charged me 48 e more
December 18, 2024
Thieves obliged me pay more tell why I travelled many times with them
Date of experience: December 8, 2024
New York 1 review 0 helpful votes
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Great experience
December 18, 2024
Great customer service and thank you very much for the follow up
Date of experience: December 8, 2024
Egypt 1 review 0 helpful votes
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Simple Process
December 18, 2024
It's nice experience with edreams. I recommend it in case you have travel plans.
Date of experience: December 8, 2024
Malaysia 1 review 0 helpful votes
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Best price
December 17, 2024
Online check-in and smooth experience. No complicated procedures and etc, thank you
Date of experience: December 7, 2024
Canada 1 review 0 helpful votes
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Stay away
November 27, 2024
Honestly, you are better off staying away, and I have been traveling for 20 years, and this company has been the worst I have dealt with
Date of experience: November 17, 2024
Florida 1 review 0 helpful votes
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Great experience
December 17, 2024
Super easy to use the app. Booking went through immediately. Super simple and quick
Date of experience: December 5, 2024
Alaska 1 review 0 helpful votes
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Great experience
December 17, 2024
Great experience, very easy to book and easy to navigate through
Date of experience: December 7, 2024
Spain 1 review 0 helpful votes
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Good experience.
December 18, 2024
Fast and accurate information about flights and hotels, and the prices.
Date of experience: December 7, 2024
GB 1 review 0 helpful votes
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Great service
December 17, 2024
Had an amazing experience, throughout the booking process and following it
Date of experience: December 7, 2024
GB 1 review 0 helpful votes
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Easy to use
December 17, 2024
It was an easy site to use with no issues like price changes...
Date of experience: December 7, 2024
HelpCentre & Chat:
https://www.edreams.com/travel/support-area/
Sign up for Prime deals:
https://www.edreams.com/prime/
eDreams ODIGEO is one of the world’s largest online travel companies and one of the largest e-commerce businesses in Europe. The business is the largest flight retailer globally, excluding China, and the largest in Europe. Under its four leading online travel agency brands – eDreams, GO Voyages, Opodo, Travellink, and the metasearch engine Liligo – it serves more than 20 million customers per year across 44 markets. Listed on the Spanish Stock Market, eDreams ODIGEO works with over 700 airlines and +2.1 million hotels. The business conceptualised Prime, the first subscription product in the travel sector which has attracted millions of members since launching in 2017. The brand offers the best quality products and the widest choice of regular flights, low-cost airlines, hotels, dynamic packages, cruises, car rental services and travel insurance products to make travel easier, more accessible, and better value for consumers across the globe.
https://www.edreams.com/travel/support-area/
Sign up for Prime deals:
https://www.edreams.com/prime/
eDreams ODIGEO is one of the world’s largest online travel companies and one of the largest e-commerce businesses in Europe. The business is the largest flight retailer globally, excluding China, and the largest in Europe. Under its four leading online travel agency brands – eDreams, GO Voyages, Opodo, Travellink, and the metasearch engine Liligo – it serves more than 20 million customers per year across 44 markets. Listed on the Spanish Stock Market, eDreams ODIGEO works with over 700 airlines and +2.1 million hotels. The business conceptualised Prime, the first subscription product in the travel sector which has attracted millions of members since launching in 2017. The brand offers the best quality products and the widest choice of regular flights, low-cost airlines, hotels, dynamic packages, cruises, car rental services and travel insurance products to make travel easier, more accessible, and better value for consumers across the globe.
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- Madrid, Madrid, Spain
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Business History
eDreams ODIGEO and each of its five leading brands – Opodo, eDreams, GO Voyages, Travellink and Liligo – have been instrumental in ushering in a new era of travel booking. eDreams was founded in 1999 in Silicon Valley with backing from venture capital. The company completed two leveraged buyouts, the first in 2006 (TA Associates) and the second in 2010 (Permira). During 2011, eDreams merged with GO Voyages and acquired Opodo (which included Travellink) and post the acquisition of liligo in 2013 became eDreams ODIGEO. In 2014 the Company listed on Bolsa de Madrid, the Spanish Exchange and in 2015 Dana Dunne was appointed CEO. Budgetplaces was acquired in 2017. Today, eDreams ODIGEO operates in 44 countries; is a leading global online travel business and the proud founder of the travel industry’s first subscription product, Prime, conceived and launched in 2017.
Company Representative
Colin S.
Typically responds within 3 days
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Mali John,
Thank you for your message. In order to properly review your case and provide a detailed answer, we need a few more pieces of information.
Please contact us at your earliest convenience with the following:
Your booking ID (included in your confirmation email)
The email address used to purchase your booking (if different from the address you're using to contact us)
A full description of your situation and/or request
Once we have received these, we will gladly help you and answer any questions you may have.
Sincerely,
John
Customer Care Team