eDreams has a rating of 4 stars from 10,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eDreams most frequently mention good experience, next time and flight ticket. eDreams ranks 1st among Travel Deals sites.
They have very Good customer care and they are very reliable
Seamless effectiveness, every step very well explained, and transparent costings.
I'm glad there was Black Friday because it would have been expensive
I try to search for a cheap tickets from cyprus overall is ok.
Its so easy all comes on the phone so no paper so very satisfied and should needs be ill be back
First time traveled with GP Aviation and I was very satisfied. Price was unbelievable. It took me 3 minuts only and I had my confirmation number in my emails. Fast and easy. I will recomend this company to everyone.
The service is very useful, if you travel a lot. They give you good discounts on tickets and car rent prices and so on.
Tenía una cita consultar el 12 de diciembre 6 am y Latam movió mi viaje que era el 11 de diciembre para la 1pm hasta las 5 pm y definitivamente no pudimos subirnos porque no iba a llegar a cita médica. Tuvimos que gastar en otro vuelo! Solicitamos nos reembolsen nuestro vuelo
Answer: Dont believe them. They are a scammer company and just tried to scam me out of my funds. Contact your Credit Card company and file a dispute. SDreams methodology is to frustrate you until you give up from wasting so much time and they get to keep our money. Your Credit Card issuer is on your side and will revers the charges
Answer: Yes I would like to participate in a class action law suit against this company who has no customer service or any way to get money back! I lost $5807 to this fraudulent company and want it back
Answer: I have the same issue. There is no help (from them) available. I gave up calling after three months... which I am sure most people do; they count on this. The savings is modest with their pricing; and hey charge for rescheduling. I rescheduled and after three months still have not received my new ticket. After many phone calls (the wait is VERY LONG to be connected to someone) I gave up; they count on you giving up. An expensive lesson - do not use them.
Dear Lesly,
We are truly sorry that your experience with customer service was less than ideal.
The way the interaction was handled does not align with our quality standards, which is something we take seriously.
We reviewed your case to verify that quality was otherwise met, and assure you that your request is in progress and being properly handled.
As soon as we have an answer, we will notify you by email at the address used to make your purchase.
We appreciate your patience and understanding during this time.
Sincerely,
John
Customer Care