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eDreams has a rating of 3.9 stars from 8,422 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eDreams most frequently mention good experience, next time, and book flights. eDreams ranks 1st among Travel Deals sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
I booked the flight that was sold out on airlines website here, amazing! Pretty much straight forward. Even better if there are fewer emails and the email has all flight info in one place. Itinerary, seats, baggage etc
Booking with eDreams couldn't have been any easier. I'm not traveling directly from the uk. But meeting a friend in another country first before continuing my journey to Barbados. So booking was a little more complicated than normal. Thanks very much for making this booking less complicated. Will definitely use eDreams for future booking
Worst trip on spirit ever! Was supposed to leave MCO AT 730PM AND DIDNT GET TO FLY OUT UNTIL 1230AM HAD TO MISS MY DINNER WITH FAMILY, MISS MY RIDE AND CATCH AN UBER. JUST HORRIBLE.
Idk why I chose edreams because it was anything but a dream more of a nightmare.
* eDreams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Arranged one way flight from Wellington to Picton, all went well and booking was easy to make
Thank you very much for your positive review!
We appreciate you taking the time to share your kind words. It will be our pleasure to serve you again in the future.
Best regards,
Customer Care team
The service is clear and very helpful to everyone 100% you will find what you are looking for
I choose edreams for long time bcs I will find what I'm looking for very simple
Our sincere thanks for your positive words and feedback.
As a valued customer, we look forward to serving you again.
Best regards,
Customer Care team
CS was very helpful, they resolved the issue immediately
I'm happy with your service because everything is clear and open.
Because of the clarity in serving
We are Happy to give our best feelings for the services we have goten for our planing to fly from Faro to Kef in 3 days
Because of experiance
Dear Sveinn J.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
Nice prieces, offers you a lot of choises in the tickets priece and you can choose the time you for traveling
So easy to find what ticket you want!
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience and look forward to being of service to you again in the future.
Best regards,
Customer Care team
I has booking for fly argent from PNH-BKK with e-dream and your system as error double name for all my passeger and I contact to has any solution but your argent no response
Because I believe on you in booking
I haven't received yet my tickets. Can I know how much time will it takes to be sent?
Dear Raymonda D,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Regarding your query, please check your email (and spam folder) as we opened a case with further information.
Sincerely,
Customer Service"
I had to ask the same question 4 or 5 times due to a language barrier. Not good
"Dear Steve S.
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service"
I was able to get a flight with all of the details i needed going forward and back
Better pricing and encouragement
Thank you for taking the time to write this review! Your feedback is important to us and helps us to continue to improve our service. We are grateful for your business and hope you will choose us again for your future travels.
Sincerely,
Customer Care team
Up to now everything is ok. Waiting for the flight. Hope it will also be ok in practise
Noticed it in DELFI.LV and tried...
Dear LOGINA.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
Last time it was a fine experience, the people there are nice and respectful and i feel relaxed
So I can fly to hati
Easy navigate, and got a better deal then before. Best rates and options of airlines to go with.
This is my first time choosing eDreams, from now on that’s all I’m choosing
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience and look forward to being of service to you again in the future.
Best regards,
Customer Care team
They are a bunch of scammers that steal money for a living!
Stay away from this garbage company!
Very easy to book! I have never used this site before. Am looking forward to good deals again
Good prices. Easy to use!
Dear Nicholaus K.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
I often book my trip with eDreams. This website is provided with reasonable price and easy to use
Fast and easy
Great services
Dear Tammy N.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
It was alright not to bad it gave me all the information that you wanted timings and terminals
Was just trying it out
I got a good deal using eDreams
My flighta are direct and i paid less then the air companies asked
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience and look forward to being of service to you again in the future.
Best regards,
Customer Care team
I could book a flight just 2 days prior to my travel at a very good price.
Could offer a good deal, good price for money. Very flexible and comfortable. I got the ticked I needed and I even didn't had to bother with checking in.
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience and look forward to being of service to you again in the future.
Best regards,
Customer Care team
Everything things went good with booking the tickets and no hard steps to do all simple and clear!
I've seen many ads about it
Dear Omar H,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
It's ok it's been the same as any other site just more options on what to pay for
Dear Adam S,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
Gain trust and grow your business with customer reviews.
HelpCentre & Chat:
https://www.edreams.com/travel/support-area/
Sign up for Prime deals:
https://www.edreams.com/prime/
eDreams ODIGEO is one of the world’s largest online travel companies and one of the largest e-commerce businesses in Europe. The business is the largest flight retailer globally, excluding China, and the largest in Europe. Under its four leading online travel agency brands – eDreams, GO Voyages, Opodo, Travellink, and the metasearch engine Liligo – it serves more than 20 million customers per year across 44 markets. Listed on the Spanish Stock Market, eDreams ODIGEO works with over 700 airlines and +2.1 million hotels. The business conceptualised Prime, the first subscription product in the travel sector which has attracted millions of members since launching in 2017. The brand offers the best quality products and the widest choice of regular flights, low-cost airlines, hotels, dynamic packages, cruises, car rental services and travel insurance products to make travel easier, more accessible, and better value for consumers across the globe.
eDreams ODIGEO and each of its five leading brands – Opodo, eDreams, GO Voyages, Travellink and Liligo – have been instrumental in ushering in a new era of travel booking. eDreams was founded in 1999 in Silicon Valley with backing from venture capital. The company completed two leveraged buyouts, the first in 2006 (TA Associates) and the second in 2010 (Permira). During 2011, eDreams merged with GO Voyages and acquired Opodo (which included Travellink) and post the acquisition of liligo in 2013 became eDreams ODIGEO. In 2014 the Company listed on Bolsa de Madrid, the Spanish Exchange and in 2015 Dana Dunne was appointed CEO. Budgetplaces was acquired in 2017. Today, eDreams ODIGEO operates in 44 countries; is a leading global online travel business and the proud founder of the travel industry’s first subscription product, Prime, conceived and launched in 2017.
Our sincere thanks for your positive words and feedback.
As a valued customer, we look forward to serving you again.
Best regards,
Customer Care team